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A short story of
 an interesting brand
 Radio SulAmérica
 24th March 2010
Marcelo	
  Pugliesi	
  Brescia	
  
In	
  Brazil	
  …	
  
there	
  is	
  an	
  insurance	
  company…	
  
In	
  2006,	
  
  this	
  insurance	
  company	
  developed	
  	
  
a	
     strategy	
  to	
  increase	
  its	
  
             percep>on	
  as	
  an…	
  
AUTO	
  INSURANCE	
  
COMPANY…	
  
only	
  perceived	
  as	
  	
  
…	
  since	
  it	
  was	
  
   a	
  life	
  and	
  home	
  insurer.	
  
Strategy	
  …	
  

   rand	
  awareness	
  
  B                                                                   rand	
  image	
  
                                                                     B
    (repeated	
  exposure)	
                              (relevant	
  content	
  +	
  uniqueness)	
  

                                               +	
  
                                        Opportunity	
  
                In	
  São	
  Paulo,	
  people	
  stay	
  on	
  average	
  2,5	
  hours	
  
                               	
  inside	
  of	
  their	
  cars	
  per	
  day	
  




                                                =	
  
…	
  
…	
  

               Target	
  
        	
  drivers	
  in	
  São	
  Paulo	
  
…	
  

                       Target	
  
                	
  drivers	
  in	
  São	
  Paulo	
  

      Brand	
  posi>oning	
  
help	
  in	
  dealing	
  beLer	
  with	
  the	
  traffic-­‐jam	
  
 by	
  aler>ng	
  about	
  the	
  worst	
  routes	
  and	
  
        indica>ng	
  the	
  best	
  alterna>ves	
  
The	
  info	
  related	
  to	
  the	
  traffic	
  condi0on	
  
were	
  obtained	
  by	
  reporters	
  researches	
  
   and	
  data	
  send	
  by	
  the	
  drivers	
  by	
  
          telephone,	
  email	
  or	
  SMS	
  
SUCCESS!!!	
  
500,000	
  listeners	
  
500,000	
  listeners	
  
	
  4,000	
  calls/day	
  
500,000	
  listeners	
  
  	
  4,000	
  calls/day	
  
1,000	
  SMS’s/day	
  
500,000	
  listeners	
  
   	
  4,000	
  calls/day	
  
 1,000	
  SMS’s/day	
  
1,200	
  emails/day	
  
500,000	
  listeners	
  
                  	
  4,000	
  calls/day	
  
                1,000	
  SMS’s/day	
  
              1,200	
  emails/day	
  
Peaks	
  of	
  50,000	
  listeners	
  per	
  minute	
  
500,000	
  listeners	
  
                  	
  4,000	
  calls/day	
  
                1,000	
  SMS’s/day	
  
              1,200	
  emails/day	
  
Peaks	
  of	
  50,000	
  listeners	
  per	
  minute	
  
    Second	
  journalisLc	
  staLon	
  	
  
   more	
  listened	
  inside	
  the	
  cars	
  
500,000	
  listeners	
  
                  	
  4,000	
  calls/day	
  
                1,000	
  SMS’s/day	
  
              1,200	
  emails/day	
  
Peaks	
  of	
  50,000	
  listeners	
  per	
  minute	
  
    Second	
  journalis>c	
  sta>on	
  	
  
   more	
  listened	
  inside	
  the	
  cars	
  
   Many	
  awards,	
  including	
  one	
  
       Gold	
  Lion	
  in	
  Cannes	
  	
  
500,000	
  listeners	
  
                           	
  4,000	
  calls/day	
  
                         1,000	
  SMS’s/day	
  
                       1,200	
  emails/day	
  
         Peaks	
  of	
  50,000	
  listeners	
  per	
  minute	
  
             Second	
  journalis>c	
  sta>on	
  	
  
            more	
  listened	
  inside	
  the	
  cars	
  
            Many	
  awards,	
  including	
  one	
  
                Gold	
  Lion	
  in	
  Cannes	
  	
  
         120	
  %	
  increasing	
  in	
  awareness	
  
	
  and	
  90%	
  growing	
  in	
  the	
  market	
  of	
  auto	
  	
  
      insurance	
  in	
  São	
  Paulo	
  in	
  one	
  year	
  	
  
END	
  OF	
  THE	
  STORY?   	
  
END	
  OF	
  THE	
  STORY?	
     ALMOST	
  
HOW	
  IT	
  RELATES	
  TO	
  TOPICS	
  	
  
LEARNED	
  IN	
  CLASS?	
  
KNOWLEDGE	

BRAND ELEMENTS	


                    ARCHITECTURE	

                                 IMAGE	

                                                                             TARGET MARKETING	

                                                                                          BRAND HIERARCHY	





                                                                                                                POINTS-OF-DIFFERENCE	

                                                                           RELEVANCE	


                    BRAND EXTENSION	

                      LOGOS	

                                                                    CATEGORY	


                                                    POSITIONING	

                                     AWARENESS	





                                                              CLARITY	



                                                                                POINTS-OF-PARITY
Learning	
  points…	
  
… THE END.


 A short story of
 an interesting brand
 Radio SulAmérica
 24th March 2010
Marcelo	
  Pugliesi	
  Brescia	
  

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Case sul america

  • 1. A short story of an interesting brand Radio SulAmérica 24th March 2010 Marcelo  Pugliesi  Brescia  
  • 3.
  • 4. there  is  an  insurance  company…  
  • 5.
  • 6. In  2006,   this  insurance  company  developed     a   strategy  to  increase  its   percep>on  as  an…  
  • 8. only  perceived  as     …  since  it  was   a  life  and  home  insurer.  
  • 9. Strategy  …     rand  awareness   B   rand  image   B (repeated  exposure)   (relevant  content  +  uniqueness)   +   Opportunity   In  São  Paulo,  people  stay  on  average  2,5  hours    inside  of  their  cars  per  day   =  
  • 11. …   Target    drivers  in  São  Paulo  
  • 12. …   Target    drivers  in  São  Paulo   Brand  posi>oning   help  in  dealing  beLer  with  the  traffic-­‐jam   by  aler>ng  about  the  worst  routes  and   indica>ng  the  best  alterna>ves  
  • 13. The  info  related  to  the  traffic  condi0on   were  obtained  by  reporters  researches   and  data  send  by  the  drivers  by   telephone,  email  or  SMS  
  • 16. 500,000  listeners    4,000  calls/day  
  • 17. 500,000  listeners    4,000  calls/day   1,000  SMS’s/day  
  • 18. 500,000  listeners    4,000  calls/day   1,000  SMS’s/day   1,200  emails/day  
  • 19. 500,000  listeners    4,000  calls/day   1,000  SMS’s/day   1,200  emails/day   Peaks  of  50,000  listeners  per  minute  
  • 20. 500,000  listeners    4,000  calls/day   1,000  SMS’s/day   1,200  emails/day   Peaks  of  50,000  listeners  per  minute   Second  journalisLc  staLon     more  listened  inside  the  cars  
  • 21. 500,000  listeners    4,000  calls/day   1,000  SMS’s/day   1,200  emails/day   Peaks  of  50,000  listeners  per  minute   Second  journalis>c  sta>on     more  listened  inside  the  cars   Many  awards,  including  one   Gold  Lion  in  Cannes    
  • 22. 500,000  listeners    4,000  calls/day   1,000  SMS’s/day   1,200  emails/day   Peaks  of  50,000  listeners  per  minute   Second  journalis>c  sta>on     more  listened  inside  the  cars   Many  awards,  including  one   Gold  Lion  in  Cannes     120  %  increasing  in  awareness    and  90%  growing  in  the  market  of  auto     insurance  in  São  Paulo  in  one  year    
  • 23. END  OF  THE  STORY?  
  • 24. END  OF  THE  STORY?   ALMOST  
  • 25. HOW  IT  RELATES  TO  TOPICS     LEARNED  IN  CLASS?  
  • 26. KNOWLEDGE BRAND ELEMENTS ARCHITECTURE IMAGE TARGET MARKETING BRAND HIERARCHY POINTS-OF-DIFFERENCE RELEVANCE BRAND EXTENSION LOGOS CATEGORY POSITIONING AWARENESS CLARITY POINTS-OF-PARITY
  • 28. … THE END. A short story of an interesting brand Radio SulAmérica 24th March 2010 Marcelo  Pugliesi  Brescia