1. uses force.com to help match citizens
to available, local resources
Problem
The normal intake, screening, and referral process for matching eligible citizens to
their available government programs, community services, and financial products
was an inefficient, long, paper & binder based process often with out-dated
information.
Solution
Mansa Systems developed on the force.com platform the Resources Match application
that matches individual socio-economic profiles against eligibility criteria and utilizes
a sophisticated scoring engine to match client data to services in the system.
Benefits
 Individually customized results for each citizen
 Smoother, more cohesive, 24/7 , always up-to-date help for citizens
 Massive time savings and efficiency gains in organizations using Resources Match
Current Users
Total of 36 community-based organizations, schools, and public departments
Including San Francisco City and the state of Hawaii
www.resourcesmatch.org