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Chapter 6
Leadership Attributes
© McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.
Personality Traits and Leadership, 1
Personality has two meanings
• Public reputation, or the impression a person makes on others
• Identity, or how people see or define themselves
Most research about the relationship between personality and
leadership success and effectiveness is based on the trait
approach
• Traits are recurring regularities or trends in a person’s behavior
• Trait approach maintains that people behave the way they do
because of the strengths of the traits they possess
https://www.selfawareness.org.uk/news/understanding-the-johari-window-model
Jahari Window
A Johari window is a psychological tool created by Joseph Luft and
Harry Ingham in 1955. It’s a simple and useful tool for understanding
and training
The four quadrants are
not entrenched
The content can change
through self-reflection and
self-awareness.
It is possible to unearth
hidden talents in the
“mystery self” that you were
not aware of or never
thought to exist.
Engaging in self-assessment
surveys and participating in
employee evaluations and
360-reviews can help/
Personality Traits and Leadership, 2
Personality traits are useful for explaining why people act fairly consistently
in different situations
• Knowing the differences in personality traits can help predict more
accurately how people will tend to act in different situations
• Leader behavior reflects an interaction between personality traits and
various situational factors
• Traits play an important role in determining how people behave in
unfamiliar, ambiguous, or weak situations
• Strong situations are governed by specific rules, demands, or
organizational policies, which can minimize the effects that traits have
on behavior
Strength of the relationship between personality traits and leadership
effectiveness is inversely related to the relative strength of the situation
Table 6.1: The Five Factor or O C E A N Model of Personality
Factor Behaviors or Items
Openness to experience I like traveling to foreign countries
I enjoy going to school
Conscientiousness I enjoy putting together detailed plans
I rarely get into trouble
Extraversion I like having responsibility for others
I have a large group of friends
Agreeableness I am a sympathetic person
I get along well with others
Neuroticism I remain calm in pressure situations
I take personal criticism well
Implications of the Five Factor or O C E A N Model, 1
Personality traits help explain leaders’ and followers’ tendencies
to act in consistent ways over time
• Behavioral manifestations of personality traits are often exhibited
automatically and unconsciously
• Behaviors can be modified through experience, feedback, and
reflection
The O C E A N model is useful in the following ways:
• Helps leadership researchers categorize findings of the personality and
leadership performance research
• Helps in profiling leaders
• Seems to be universally applicable across cultures
Figure 6.1: The Building Blocks of Skill
Jump to Figure 6.1: The Building Blocks of Skill,
Appendix
Differences between Traits and Types
An alternative framework to describe the differences in people’s
day-to-day behavioral patterns is through types, or in terms of a
personality typology
• Types are thought of as relatively discrete categories
• Psychological typologies are often expressed in terms of polar
opposites
• Typologies tend to put people into discrete psychological categories and
emphasize the similarities among people in the same category and the
differences between people of different types regardless of actual score
Myers-Briggs Type Indicator or M B T I, 1
Most popular measure of preferences
• Used to better understand oneself, co-workers, partners in intimate
relationships, children, and educational and occupational choices
• People differ in the following preference dimensions:
• The extraversion and introversion dimension is concerned with
where people get their energy
• The sensing and intuition dimension is concerned with how people
look at data
Limitations of M B T I
• It was based on the theory of Jungian psychological types, which has
never been proven
• The four preference dimensions omit critical aspects of personality, such
as neuroticism
• More people are likely to exhibit characteristics associated with ambiverts
than they are to exhibit characteristics solely associated with Extraversion
or Introversion
• Types are not stable over time
• The Forer effect: People tend to give high accuracy ratings to descriptive
statements that are personally flattering but so vague that they could
apply to virtually anyone
Intelligence
A person’s all-around effectiveness in activities directed by thought
• Intelligence is relatively difficult to change because of heredity but can be
modified with education and experience
• Intelligent leaders:
• Are faster learners
• Make better assumptions, deductions, and inferences
• Are better at creating a compelling vision and strategizing to make
their vision a reality
• Can develop better solutions to problems
• Can see more of the primary and secondary implications of their
decisions
Figure 6.4: The Building Blocks Of Skills
Jump to Figure 6.4: The Building Blocks Of Skills, Appendix
Sternberg’s Triarchic Theory of Intelligence
Focuses on what a leader does when solving complex mental
problems
Types of intelligence
• Analytic intelligence: General problem-solving ability
• Practical intelligence: Knowing how things get done and how to do
them
• Creative intelligence: Ability to produce novel and useful work
• Tests of creativity
• Tests that assess divergent thinking have many possible answers, and
tests that assess convergent thinking have one single best answer
Implications of the Triarchic Theory of Intelligence, 1
Leadership effectiveness or emergence is
positively correlated with analytic intelligence
• Sometimes, personality is much more
predictive of leadership emergence and
effectiveness than analytic intelligence
• In certain cases, analytic intelligence may
have a curvilinear relationship with
leadership effectiveness
• Leaders’ primary role is to build an
environment where others can be creative
“An example of a curvilinear
relationship would be staff
cheerfulness and customer
satisfaction. The more
cheerful a service staff is,
the higher the customer
satisfaction, but only up to a
certain point. When a
service staff is too cheerful,
it might be perceived by
customers as fake or
annoying, bringing down
their satisfaction level”
alleydog.com/glossary/definition
.php?term=Curvilinear
Relationship
Implications of the Triarchic Theory of Intelligence, 2
• To improve the group and organizational factors affecting creativity,
leaders should be mindful that:
• Various sorts of incentives or rewards can have various effects on
creativity
• Creativity can be hindered if ideas will be evaluated
• In order to develop new products and services, the level of turnover
should be low and goals should be clear
Table 6.3: Creativity Killers: How to Squelch the
Creativity of Direct Reports
Ways in Which Leaders Can Stifle the Creativity of Their Followers
Take away all discretion and autonomy
Create fragmented work schedules
Provide insufficient resources
Focus on short-term goals
Create tight timelines and rigid processes
Discourage collaboration and coordination
Keep people happy
https://www.youtube.com/watch?v=wE5ZV7HfrXU
Dan Pink: The
puzzling secret to
motivation
End week 4: Your assignment THIS week
Ongoing assignment 4 worth 1%
Weekly individual student participation answering question posed by Professor. 1% week. No less
than 300 words and no more than 400 following APA standards, spelling/grammar, and absence of
plagiarism. Professor will monitor and provide feedback.
Explain the reason WHY with an example
p. 203 of our Leadership textbook states that, “Leaders are good at single-
loop learning—reviewing data and facts and identifying the underlying root
causes from the information gathered—but are not good at double-loop
learning—determining what they as leaders need to do differently to avoid
problems in the future.”

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WK 4A SOPOW Chapter06_9thEd.pptx

  • 1. Chapter 6 Leadership Attributes © McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.
  • 2. Personality Traits and Leadership, 1 Personality has two meanings • Public reputation, or the impression a person makes on others • Identity, or how people see or define themselves Most research about the relationship between personality and leadership success and effectiveness is based on the trait approach • Traits are recurring regularities or trends in a person’s behavior • Trait approach maintains that people behave the way they do because of the strengths of the traits they possess
  • 3. https://www.selfawareness.org.uk/news/understanding-the-johari-window-model Jahari Window A Johari window is a psychological tool created by Joseph Luft and Harry Ingham in 1955. It’s a simple and useful tool for understanding and training The four quadrants are not entrenched The content can change through self-reflection and self-awareness. It is possible to unearth hidden talents in the “mystery self” that you were not aware of or never thought to exist. Engaging in self-assessment surveys and participating in employee evaluations and 360-reviews can help/
  • 4.
  • 5. Personality Traits and Leadership, 2 Personality traits are useful for explaining why people act fairly consistently in different situations • Knowing the differences in personality traits can help predict more accurately how people will tend to act in different situations • Leader behavior reflects an interaction between personality traits and various situational factors • Traits play an important role in determining how people behave in unfamiliar, ambiguous, or weak situations • Strong situations are governed by specific rules, demands, or organizational policies, which can minimize the effects that traits have on behavior Strength of the relationship between personality traits and leadership effectiveness is inversely related to the relative strength of the situation
  • 6. Table 6.1: The Five Factor or O C E A N Model of Personality Factor Behaviors or Items Openness to experience I like traveling to foreign countries I enjoy going to school Conscientiousness I enjoy putting together detailed plans I rarely get into trouble Extraversion I like having responsibility for others I have a large group of friends Agreeableness I am a sympathetic person I get along well with others Neuroticism I remain calm in pressure situations I take personal criticism well
  • 7. Implications of the Five Factor or O C E A N Model, 1 Personality traits help explain leaders’ and followers’ tendencies to act in consistent ways over time • Behavioral manifestations of personality traits are often exhibited automatically and unconsciously • Behaviors can be modified through experience, feedback, and reflection The O C E A N model is useful in the following ways: • Helps leadership researchers categorize findings of the personality and leadership performance research • Helps in profiling leaders • Seems to be universally applicable across cultures
  • 8. Figure 6.1: The Building Blocks of Skill Jump to Figure 6.1: The Building Blocks of Skill, Appendix
  • 9. Differences between Traits and Types An alternative framework to describe the differences in people’s day-to-day behavioral patterns is through types, or in terms of a personality typology • Types are thought of as relatively discrete categories • Psychological typologies are often expressed in terms of polar opposites • Typologies tend to put people into discrete psychological categories and emphasize the similarities among people in the same category and the differences between people of different types regardless of actual score
  • 10. Myers-Briggs Type Indicator or M B T I, 1 Most popular measure of preferences • Used to better understand oneself, co-workers, partners in intimate relationships, children, and educational and occupational choices • People differ in the following preference dimensions: • The extraversion and introversion dimension is concerned with where people get their energy • The sensing and intuition dimension is concerned with how people look at data
  • 11. Limitations of M B T I • It was based on the theory of Jungian psychological types, which has never been proven • The four preference dimensions omit critical aspects of personality, such as neuroticism • More people are likely to exhibit characteristics associated with ambiverts than they are to exhibit characteristics solely associated with Extraversion or Introversion • Types are not stable over time • The Forer effect: People tend to give high accuracy ratings to descriptive statements that are personally flattering but so vague that they could apply to virtually anyone
  • 12. Intelligence A person’s all-around effectiveness in activities directed by thought • Intelligence is relatively difficult to change because of heredity but can be modified with education and experience • Intelligent leaders: • Are faster learners • Make better assumptions, deductions, and inferences • Are better at creating a compelling vision and strategizing to make their vision a reality • Can develop better solutions to problems • Can see more of the primary and secondary implications of their decisions
  • 13. Figure 6.4: The Building Blocks Of Skills Jump to Figure 6.4: The Building Blocks Of Skills, Appendix
  • 14. Sternberg’s Triarchic Theory of Intelligence Focuses on what a leader does when solving complex mental problems Types of intelligence • Analytic intelligence: General problem-solving ability • Practical intelligence: Knowing how things get done and how to do them • Creative intelligence: Ability to produce novel and useful work • Tests of creativity • Tests that assess divergent thinking have many possible answers, and tests that assess convergent thinking have one single best answer
  • 15. Implications of the Triarchic Theory of Intelligence, 1 Leadership effectiveness or emergence is positively correlated with analytic intelligence • Sometimes, personality is much more predictive of leadership emergence and effectiveness than analytic intelligence • In certain cases, analytic intelligence may have a curvilinear relationship with leadership effectiveness • Leaders’ primary role is to build an environment where others can be creative “An example of a curvilinear relationship would be staff cheerfulness and customer satisfaction. The more cheerful a service staff is, the higher the customer satisfaction, but only up to a certain point. When a service staff is too cheerful, it might be perceived by customers as fake or annoying, bringing down their satisfaction level” alleydog.com/glossary/definition .php?term=Curvilinear Relationship
  • 16. Implications of the Triarchic Theory of Intelligence, 2 • To improve the group and organizational factors affecting creativity, leaders should be mindful that: • Various sorts of incentives or rewards can have various effects on creativity • Creativity can be hindered if ideas will be evaluated • In order to develop new products and services, the level of turnover should be low and goals should be clear
  • 17. Table 6.3: Creativity Killers: How to Squelch the Creativity of Direct Reports Ways in Which Leaders Can Stifle the Creativity of Their Followers Take away all discretion and autonomy Create fragmented work schedules Provide insufficient resources Focus on short-term goals Create tight timelines and rigid processes Discourage collaboration and coordination Keep people happy
  • 19. End week 4: Your assignment THIS week Ongoing assignment 4 worth 1% Weekly individual student participation answering question posed by Professor. 1% week. No less than 300 words and no more than 400 following APA standards, spelling/grammar, and absence of plagiarism. Professor will monitor and provide feedback. Explain the reason WHY with an example p. 203 of our Leadership textbook states that, “Leaders are good at single- loop learning—reviewing data and facts and identifying the underlying root causes from the information gathered—but are not good at double-loop learning—determining what they as leaders need to do differently to avoid problems in the future.”

Notas do Editor

  1. Rename table 6.3