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TWITTER STRATEGIES
WHAT IS TWITTER?

   Twitter is a micro blogging site with the text limitation of 140 characters.

   Twitter has 100 million active users from which 50% log in everyday.

   Twitter gets on an average 100 million tweets per day-data collected

    since Jan 2011.

   Average age of users in twitter is over 35. 65.
WHATS IN TWITTER FOR BUSINESS?

   Reputation Management

   Customer Service

   Sales
REPUTATION MANAGEMENT


   Real-time monitoring

   Product and Brand feedback

   Accept and Respond to Criticism
CUSTOMER SERVICE


   Helping existing customers with answers.

   Earn customer’s trust through conversation.

   Managing relationship.

   Being successful in using social media isn’t only about engagement.

   For a consumer that is going on Twitter to complain about how their

    mobile phone doesn't have coverage, they don't want to be "engaged"

    with your brand ... they want you to fix the coverage of their phone.
SALES


   Support promotion of existing sales efforts.

   Create dedicated twitter offers.
HOW TWITTER WORKS?




Follow>Create>Engageme
           nt
PROBLEM WITH TWITTER IN INDIA



 All seems good of Twitter in India, but when it comes to following each

   other,36 percent of Indian Twitter users just do not follow any other

   account.
STRATEGY FOR TWITTER


   Following famous people or celebrity won’t bring in followers and make

    the brand noticeable.

   Follow people with similar interest.
TOP STRATEGIES FOR ALL BRAND

   Hash tag the brand.

   Don’t have to create buzz.

   Twitter handle in your e-mail signature.

   Finding out what people are saying about the brand through twitter search.

   Using trending hash tags. Not just promoting brand bluntly, but acting on the topic.

   Link social network accounts.

   Tweet chat.

   Look at minimum of 10 brand customers.

   Social bookmarking.
Strategy



Look for 10 brand
   customers


What they talk
  about?

 Whom they talk
     to?


   Relevancy           NO

       ?
                 YES

    Potential
   Customers
USE DIFFERENT HASHTAGS

   A great way to reach an audience that may not be following you directly is

    by using hashtags. [This # symbol].

   By placing a hashtag in front of a keyword will allow your tweet to be found

    when people are searching for that specific keyword.

   To find out which hashtags (keywords) are most popular, use these two

    resources:

     www.hashtags.org

     www.tweetreach.com
TWEET CHAT

   Join a conversation, it’s a very effective way to deepen the connection

    with existing followers and generate additional high-quality followers.

How?

   Answer a question your follower asked… brilliantly.

   Participate in a topic your followers are engaged in.

   Tap into your audience’s potential by asking questions.
PROVIDE LIVE COVERAGE OF YOUR EVENTS

   If brand company holds an events or workshops, announce them on

    Twitter and provide updates throughout so those who could not attend

    can follow along.
PROMOTE SOCIAL BOOKMARK SUBMISSIONS


   If you have submitted your blog posts to social bookmarking sites like

    Digg and delicious, promote these links on Twitter to increase their

    popularity and thus, traffic to your blog.
TURN TWEETERS INTO PROMOTERS BY OFFERING REAL VALUE



   When people tweet about going on vacation, why not offer them some

    incentive to surprise them and keep them talking instead of just telling

    them to have a nice time?
REPURPOSE YOUR TWEETS


   Not all of your followers are going to see your tweet when you initially

    send it. Retweeting your article at different times throughout the day (or

    across several days/months) is another way to reach a fresh audience.

   Add a call to action in your tweets.

   Shorten your tweets to 120-130 characters. So that followers can re-

    tweet it.
TWITTER POWER BY JOEL COMM

   Quote from twitter power: "Because each social media site offers

    different features and works in a different different way, by making

    them all work together you make sure that you're sharing the audience

    between each site."
TWEEPLE

   Most active follower on twitter. The follower to retweet to our posts the

    most.

   For giftyaar the most active fan will get special discounts in their buy.

    This will bring in buyers.

   Pizza Brand Company : The most active fan will get pizza coupon which

    give one free large size pizza.
   Bringing in followers, more the followers more is the promotion of the brand.

   Ways to increase twitter followers:

                  Solely twitter contest

   We also need to respect our followers by frequent retweets and return

    follow.

   Combined contest for Twitter and Facebook. This will bring in followers from

    Facebook to follow the brand on Twitter.(When brand has sufficient likes on

    Facebook page which we need to follows us on Twitter as well.)
FEW MORE CONTESTS

   Use hash tags and @brand mention in your tweet. The follower to do it

    uniquely wins

   Share with us a really unique innovative password that you have ever kept

    for your accounts. The most unique and the wackiest wins. Hash tag and

    mention us in the tweets.

   Follow us and share with us your unique twitter handle. The most unique

    and the wackiest wins. Hash tag and mention us in the tweets.

   Mention us on your every tweet for a week/day and win big.
BRAND SPECIFIC CONTESTS

   Pizza Brand: Three toppings that you love on your favorite pizza.

   Recreation Centre: Give us a unique band name that you would like to

    create.

   Mineral water Brand: Share with us why don’t we boil.

   Simple contest for all: Three word game.

   Website brand: Treasure hunt on their website.
TWITTER CONTEST FOR WEBSITE

Name: Treasure hunt

Brief: We will ask our followers to visit our website and find product with
    which you can rock and roll along with the product.

Pros:

   Fan engagement

   Visit to Giftyaar website

   Viral

   Promoting the sales at the same time .
TWITTER CONTEST FOR RECREATIONS CENTRE

Name :My Name Is
Duration: One Week
Brief:   If you had a band, what would you name it?
         The followers will have to primarily re-tweet us and later will
         have to post to us a unique band name . The person with the
    most          creative and unique name wins.
Pros:
   Fan Engagement
   Re-tweets will get us more followers.
   Fun and creative Contest
TWITTER CONTEST

Name: Three word game
Duration: One month.
Brief: We will ask followers to “”Describe total in three words” hash tag and
   @ mentions. “Use hast tag and @mentions along your tweet.”
Pros:
 Engagement

 Re-tweets will get us more followers

 Viral

 Fun
TWITTER CONTEST FOR MINERAL WATER

Name: Drink safe

Duration: 1 month

Brief: We ask followers to mention and use our hash tag for a week and send

    their profile link.

Pros:

   Engagement

   Viral

   Promotion of twitter profile.
TWITTER DIRECTORIES

    We can also find influential people on twitter. The genre of our brand can be

    selected in these directories and register the brand. This will put our brand

    in those genre and when people from twitter enter such tags in their search

    our brand will also be showing in their search. Following are such

    directories:

   Wefollow.com

   Twellow.com

   Justtweetit.com

   Twitdir.com

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Twitter strategies

  • 2. WHAT IS TWITTER?  Twitter is a micro blogging site with the text limitation of 140 characters.  Twitter has 100 million active users from which 50% log in everyday.  Twitter gets on an average 100 million tweets per day-data collected since Jan 2011.  Average age of users in twitter is over 35. 65.
  • 3. WHATS IN TWITTER FOR BUSINESS?  Reputation Management  Customer Service  Sales
  • 4. REPUTATION MANAGEMENT  Real-time monitoring  Product and Brand feedback  Accept and Respond to Criticism
  • 5. CUSTOMER SERVICE  Helping existing customers with answers.  Earn customer’s trust through conversation.  Managing relationship.  Being successful in using social media isn’t only about engagement.  For a consumer that is going on Twitter to complain about how their mobile phone doesn't have coverage, they don't want to be "engaged" with your brand ... they want you to fix the coverage of their phone.
  • 6. SALES  Support promotion of existing sales efforts.  Create dedicated twitter offers.
  • 8. PROBLEM WITH TWITTER IN INDIA  All seems good of Twitter in India, but when it comes to following each other,36 percent of Indian Twitter users just do not follow any other account.
  • 9. STRATEGY FOR TWITTER  Following famous people or celebrity won’t bring in followers and make the brand noticeable.  Follow people with similar interest.
  • 10.
  • 11. TOP STRATEGIES FOR ALL BRAND  Hash tag the brand.  Don’t have to create buzz.  Twitter handle in your e-mail signature.  Finding out what people are saying about the brand through twitter search.  Using trending hash tags. Not just promoting brand bluntly, but acting on the topic.  Link social network accounts.  Tweet chat.  Look at minimum of 10 brand customers.  Social bookmarking.
  • 12. Strategy Look for 10 brand customers What they talk about? Whom they talk to? Relevancy NO ? YES Potential Customers
  • 13. USE DIFFERENT HASHTAGS  A great way to reach an audience that may not be following you directly is by using hashtags. [This # symbol].  By placing a hashtag in front of a keyword will allow your tweet to be found when people are searching for that specific keyword.  To find out which hashtags (keywords) are most popular, use these two resources: www.hashtags.org www.tweetreach.com
  • 14. TWEET CHAT  Join a conversation, it’s a very effective way to deepen the connection with existing followers and generate additional high-quality followers. How?  Answer a question your follower asked… brilliantly.  Participate in a topic your followers are engaged in.  Tap into your audience’s potential by asking questions.
  • 15. PROVIDE LIVE COVERAGE OF YOUR EVENTS  If brand company holds an events or workshops, announce them on Twitter and provide updates throughout so those who could not attend can follow along.
  • 16. PROMOTE SOCIAL BOOKMARK SUBMISSIONS  If you have submitted your blog posts to social bookmarking sites like Digg and delicious, promote these links on Twitter to increase their popularity and thus, traffic to your blog.
  • 17. TURN TWEETERS INTO PROMOTERS BY OFFERING REAL VALUE  When people tweet about going on vacation, why not offer them some incentive to surprise them and keep them talking instead of just telling them to have a nice time?
  • 18. REPURPOSE YOUR TWEETS  Not all of your followers are going to see your tweet when you initially send it. Retweeting your article at different times throughout the day (or across several days/months) is another way to reach a fresh audience.  Add a call to action in your tweets.  Shorten your tweets to 120-130 characters. So that followers can re- tweet it.
  • 19. TWITTER POWER BY JOEL COMM  Quote from twitter power: "Because each social media site offers different features and works in a different different way, by making them all work together you make sure that you're sharing the audience between each site."
  • 20. TWEEPLE  Most active follower on twitter. The follower to retweet to our posts the most.  For giftyaar the most active fan will get special discounts in their buy. This will bring in buyers.  Pizza Brand Company : The most active fan will get pizza coupon which give one free large size pizza.
  • 21. Bringing in followers, more the followers more is the promotion of the brand.  Ways to increase twitter followers: Solely twitter contest  We also need to respect our followers by frequent retweets and return follow.  Combined contest for Twitter and Facebook. This will bring in followers from Facebook to follow the brand on Twitter.(When brand has sufficient likes on Facebook page which we need to follows us on Twitter as well.)
  • 22. FEW MORE CONTESTS  Use hash tags and @brand mention in your tweet. The follower to do it uniquely wins  Share with us a really unique innovative password that you have ever kept for your accounts. The most unique and the wackiest wins. Hash tag and mention us in the tweets.  Follow us and share with us your unique twitter handle. The most unique and the wackiest wins. Hash tag and mention us in the tweets.  Mention us on your every tweet for a week/day and win big.
  • 23. BRAND SPECIFIC CONTESTS  Pizza Brand: Three toppings that you love on your favorite pizza.  Recreation Centre: Give us a unique band name that you would like to create.  Mineral water Brand: Share with us why don’t we boil.  Simple contest for all: Three word game.  Website brand: Treasure hunt on their website.
  • 24. TWITTER CONTEST FOR WEBSITE Name: Treasure hunt Brief: We will ask our followers to visit our website and find product with which you can rock and roll along with the product. Pros:  Fan engagement  Visit to Giftyaar website  Viral  Promoting the sales at the same time .
  • 25. TWITTER CONTEST FOR RECREATIONS CENTRE Name :My Name Is Duration: One Week Brief: If you had a band, what would you name it? The followers will have to primarily re-tweet us and later will have to post to us a unique band name . The person with the most creative and unique name wins. Pros:  Fan Engagement  Re-tweets will get us more followers.  Fun and creative Contest
  • 26. TWITTER CONTEST Name: Three word game Duration: One month. Brief: We will ask followers to “”Describe total in three words” hash tag and @ mentions. “Use hast tag and @mentions along your tweet.” Pros:  Engagement  Re-tweets will get us more followers  Viral  Fun
  • 27. TWITTER CONTEST FOR MINERAL WATER Name: Drink safe Duration: 1 month Brief: We ask followers to mention and use our hash tag for a week and send their profile link. Pros:  Engagement  Viral  Promotion of twitter profile.
  • 28. TWITTER DIRECTORIES We can also find influential people on twitter. The genre of our brand can be selected in these directories and register the brand. This will put our brand in those genre and when people from twitter enter such tags in their search our brand will also be showing in their search. Following are such directories:  Wefollow.com  Twellow.com  Justtweetit.com  Twitdir.com