How would you answer five (5) vital questions about your organization? How would your CEO and other levels of the organization answer them? Would you & your employees answer thee questions the same way? This workshop provides the questions needed to align and connect employee performance with your organization's business results.
2. Objectives
Describe “organizational alignment”
Discuss the business benefits to an aligned
organization
Recognize the symptoms of not being aligned
Know how organizational alignment works
Know the five (5) vital questions needed to align
your organization
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3. Organizational Alignment
The process and practice of putting everyone
in the organization on the same page.
All facets of the organization focuses on a
common objective – achieving business
results
A step-by-step process for getting everyone
in the organization “rowing in the
right direction”.
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4. Why is Alignment Important?
Strategy
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5. Top Business Benefits
Increased Operating Margins
Quicker Execution of Company Strategy
Reduced Employee Turnover
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6. Power of Organizational Alignment
“A mere 7% of employees today fully
understand their company’s business strategies
and what’s expected of them in order to help
achieve company goals.”
Robert S. Kaplan and David P. Norton, “The Strategy-Focused Organization,”
Harvard Business School Press, 2001
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7. Your Organization Might be
Misaligned if:
Strategies are not getting the results expected
Not where you thought you would be
Problems fixed to keep things moving right
now
Departments hitting goals, company is not
Finger pointing because of this
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8. Personal Line of Sight
“A recent Gallup poll showed that organizations
with large numbers of dissatisfied workers
experience greater absenteeism and lower
productivity - as well as a 51% higher employee
turnover rate.”
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9. Align Four Business Elements
The leadership – develop and deploy the
strategy; monitor results
The organization – structure, processes, and
operations by which strategy is deployed
The jobs – necessary roles and responsibilities
The people – experience, skills and
competencies needed to execute the
strategy www.makingperformancematter.com
10. Organizational Alignment –
Cascade Down
Leadership Planning
Mission, Vision, Values
Communication
Strategic Plan
Communication
Major Initiative - A Major Initiative - B Major Initiative - C
Organization
Planning
Department
Planning HR-Goal OP-Goal FI-Goal SL-Goal OP-Goal RD-Goal MK-Goal FI-Goal HR-Goal
Employee
Planning
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11. Planning Cascade Up Close
Leadership
Organization
Department
Employee
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12. Organizational Alignment –
Cascade Up
Leadership Performance
Mission, Vision, Values
Communication
Strategic Plan
Communication
Major Initiative - A Major Initiative - B Major Initiative - C
Organization
Performance
Department
Performance
HR-Goal OP-Goal FI-Goal SL-Goal OP-Goal RD-Goal MK-Goal FI-Goal HR-Goal
Employee
Performance
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13. Alignment-Performance Pitfalls
Developing strategy and throwing it over the
wall for implementation (execution)
Heads-down focus
Blaming the hired help
Perpetuating the silo perspective
Micromanagement
Ill-defined roles, responsibilities
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14. Questions to Keep You Aligned
What is my role in the organization?
What is my work responsibility?
What is my job’s purpose
What are the goals that guide my job’s
purpose
What are the company goals?
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15. Example of Personal Line of Sight
My role - Problem Solving Instructor
My work responsibility - learn, understand,
and practice problem solving thinking &
how the company values/principles
intertwine with that thinking
Job purpose - effectively deliver to any
level/role that ignites culture
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16. Example of Personal Line of Sight
Goals that guide my job’s purpose - my
participants to
learn, understand, practice, and develop
their people in problem solving to fulfill
company’s values and customers’
Company goals - fulfill vision.
expectations by providing high quality
training enabling to do business differently
by changing how their people think
and do business
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17. Overcoming Execution Pitfalls
Communicate and engage
Sharpen the organization’s capability to
listen, observe, learn, and act
Look up and out as well as down
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18. Top Business Benefits
Increased Operating Margins
Quicker Execution of Company Strategy
Reduced Employee Turnover
www.makingperformancematter.com
19. Summarize
Describe “organizational alignment”
Discuss the business benefits to an aligned
organization
Recognize the symptoms of not being aligned
Know how organizational alignment works
Know the five (5) vital questions needed to align
your organization
www.makingperformancematter.com