Session given at DevOpsDays Tel Aviv on November 23, 2014. How Developers and System / Infra Admins are different - and how you should adress them

1. Devs are from Mars,
Ops are from Venus
#DevOpsDays
Platform Architect
Cisco
November 23rd, 2014

2. A Little Bit About Me
• Maish Saidel-Keesing - @maishsk
• Blogger – Technodrone
(http://technodrone.blogspot.com)
• Platform Architect – Cisco, Israel
• OpenStack Architecture Design Guide
Co-Author of VMware vSphere Design
• vExpert, VCAP5-DCD/DCA
blah blah blah …..
© 2013-2014 Cisco and/or its affiliates. All rights reserved. 2

4. “we are unique individuals with unique
experiences”
― John Gray
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5. • DevOps.. DevOps
everyone is talking about
DevOps!!
• Just stuffing people in a
scrum together doesn’t
make it work.
• We are two different
species
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6. Hacking a workaround that surprisingly
works well
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7. Devs care about
 Code
 Writing Software
 Getting Thing 1 to work with Thing 2
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8. Keeping the systems running
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9. Ops care about
 Not getting too many alerts at 02:56
 Things are stable
 Standards
 Everything is Green
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10. Tools - Devs
 IDE
 Simulators
 Jenkins
 SCM – git, svn
 DB tools - SQLDeveloper, MongoVUE
 Maven
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11. Not sure how, but it’s working
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12. Tools - Ops
 Scripts
 Infrastructure
 Hardware
 Servers
 Storage
 Switches
© 2013-2014 Cisco and/or its affiliates. All rights reserved. 12

13. New high end server arrived
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14. Terminology - Devs
 Sprints
 Scrum
 Release
 Continuous Integration / Delivery
 Kanban
 Libraries
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15. Sysadmins being introduced to Kanban
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16. Terminology - Ops
 Requirements (not what the software should do!)
 Change Management
 Availability
 Support / Helpdesk
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17. Redundancy
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18. Definition of Done - Devs
 Whatever the Sprint says it should be
 It works!!
 in Vagrant
 in Devstack
 on my laptop
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19. Definition of Done - Ops
 Software is stable
 Backup/restore works
 Highly available
 Monitoring with defined thresholds
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20. Project handover
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21. Tétine (flickr)
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22. The two sides of XaaS:
Development vs. What the world sees
© 2013-2014 Cisco and/or its affiliates. All rights reserved. 22

23. Links
 @maishsk
 My Blog – Technodrone
 DevOps Reactions
© 2013-2014 Cisco and/or its affiliates. All rights reserved. 23

25. Thank you.