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Thumbrule of anymail is to readit againcompletelybefore sendingit.Repetitive readingmighttake
some time,butthinkthatyou are investingintoit.Toimprove andevolve one mustinvest.
Try not to fill ‘TO/CC/BCC’fieldsuntil youare done withthe proof-reading.
Prefertohave a mail of 3-4 paragraphs.Talkfirstabout some threateningfacts orsomethingthat
intereststhe prospect,thenbenefitsof yourservices/product,talkaboutyourself orcompany
profile orexistingclientele trend,finallykeepone linearmotivational quotesof someone belongsto
thiscore field.Inthe end,requestformeetingorfurthercommunication.
For marketingcampaignsalwayssendemailsinthe morning orduringworkinghours.
Do not replytoany mail spontaneously. EspeciallywhensayingNo,mustthinkof possible
probabilitiesortryto frame sentence inamore decentmanner.There are people inIndiawhoreally
appreciate kindnesswhichresultsinreference leads.
It takestime tostrengthenrelationship&a Win-Winsituation.If youlostthe business,thenexpress
it moderatelynegative&nodirector harsh words,itleadsto ‘Lost-Lost’situation.Must accept
change & praise the counterparttomaintain“Win-Lost”situation.Youhave made all yourefforts
and thisiswhyyou mustkeepthe hopesto‘Win’the situation.
Most importantly,donotrely100% on one waycommunicationof emails. Trytomeetinpersonto
understandthe prospect’sconcerns.

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Successful Email Etiquettes for Sales & Marketing

  • 1. Thumbrule of anymail is to readit againcompletelybefore sendingit.Repetitive readingmighttake some time,butthinkthatyou are investingintoit.Toimprove andevolve one mustinvest. Try not to fill ‘TO/CC/BCC’fieldsuntil youare done withthe proof-reading. Prefertohave a mail of 3-4 paragraphs.Talkfirstabout some threateningfacts orsomethingthat intereststhe prospect,thenbenefitsof yourservices/product,talkaboutyourself orcompany profile orexistingclientele trend,finallykeepone linearmotivational quotesof someone belongsto thiscore field.Inthe end,requestformeetingorfurthercommunication. For marketingcampaignsalwayssendemailsinthe morning orduringworkinghours. Do not replytoany mail spontaneously. EspeciallywhensayingNo,mustthinkof possible probabilitiesortryto frame sentence inamore decentmanner.There are people inIndiawhoreally appreciate kindnesswhichresultsinreference leads. It takestime tostrengthenrelationship&a Win-Winsituation.If youlostthe business,thenexpress it moderatelynegative&nodirector harsh words,itleadsto ‘Lost-Lost’situation.Must accept change & praise the counterparttomaintain“Win-Lost”situation.Youhave made all yourefforts and thisiswhyyou mustkeepthe hopesto‘Win’the situation. Most importantly,donotrely100% on one waycommunicationof emails. Trytomeetinpersonto understandthe prospect’sconcerns.