This document discusses how startups can scale up in a managed way. It recommends defining a clear strategy with goals and responsibilities. The strategy should focus on listening to customers and allowing employees to work passionately while following effective processes. Well-defined processes provide repeatable quality for customers and a smooth workflow for employees. Managers can then focus on growth and continuous improvement. The final roadmap suggests capturing current activities, defining processes, and embedding mechanisms for improvement to provide a strong foundation for scaling up a company.

1. SCALING-UP THE STARTUP
What to do, when you need to scale-up?
MACHLANSKI GLOBAL BUSINESS CONSULTING

2. BUSINESS CHARACTERISTICS
STARTUP
• Goals and purpose
• Find business model to scale-up
• Challenges
• Survive
• Processes
• Highly ad-hoc
• Management complexity
• Very low
• Planning time span
• Days to weeks
SMALL SIZE COMPANY
• Scale-up in a managed way
• Keeping repeatable (expected) quality
• Lean, adapted to business reality
• Low
• Weeks to months

3. KEY TO SUCCESS
STRATEGY
• Define vision
• Describe goals
• Set targets
• Assign responsibilities
• Delegate tasks
• Monitor execution
• Learn and improve!
EXECUTION
• Listen to customer
• Allow people to work with passion
• Follow effective processes
• Learn and master skills
• Deliver!

4. PROCESSES ARE FOR PEOPLE
• Customer
• Receives repeatable quality of product / service
• Employees
• Are happy with smooth internal handovers and communication
• Are working effectively knowing what to do, when, and who’s responsible
• Can propose sustainable improvements
• Managers
• Can lower overhead and waste in a measurable way
• Focus on growth, market expansion or new products
• Achieve goals in systematic, predictable way

5. PROCESSES DEFINITION ROADMAP
• Capture current activities and value streams
• Bind activities into processes
• Collect processes into coherent Management System
• Embed continuous improvement mechanism
Congratulations!
Your company has strong foundation for scaling-up!

6. MGBC sp. z o.o.
Niemierzyńska 17
71-114 Szczecin, POLAND
www: mgbc.pl e-mail: biuro@mgbc.pl tel.: +48 662 288 771