Poster for the conference on the project OneVision, Conference Share Fair 2008 Photos: https://bit.ly/2uqTYjK

1. How to save
$100,000 using KM
Introduction
The name oneVision comes from the great opportunity
content providers have in working collaboratively and
having a single global vision of the content produced.
There were two main challenges in this project:
• Selectingasuitabletechnologyfromalistofproduct
candidates;
• Implementing the system with a tight budget
and creating the desired work environment for
Bioversity users in a reasonable time.
Collaborators
Massimo Buonaiuto
Head Digital Unit
m.buonaiuto@un.org
+39 (06) 6118 406
Joanna Kane-Potaka
Head Information Marketing and Management
J.Kane-Potaka@un.org
Giorgio Lanzarone
FAO/WAICENT - Knowledge Exchange
and Capacity Building division
giorgio.lanzarone@fao.org
Massimiliano Fani
FAO/WAICENT - Knowledge Exchange
and Capacity Building division
massimiliano.fani@fao.org
Antonio Petti
FAO/WAICENT - Knowledge Exchange
and Capacity Building division
antonio.petti@fao.org
Daniele Kruse
Student
University of Tor Vergata
More than 50 people all over the world participated at oneVision
project, lead by Massimo Buonaiuto, Head of Digital Unit at
United Nations. The project provided a technology that
allows remote content providers within United Nations
offices to edit and publish content in a collaborative
way for their institutional web sites. In total, UN managed
to save about US$ 100,000 through knowledge
management and team working with different partners.
Aims of the study
The first challenge was approached as follows:
• Acquiring knowledge on CMSs usage from peers; interviewing colleagues in UN, FAO, CGIAR and
ICT-KM with experience with CMS tools; this knowledge allowed focusing on a list of 5 CMS
candidates;
• Analize user needs of the UN content providers located in regional offices and professional needs
through questionaires with inductive and deductive questions. These requirements were shared
and discussed in a forum to come out with a final document with all approved and released
specifications;
• Acquiring knowledge from experts: five experts were hired to evaluate how the CMS candidates
could satisfy the requirements. We elicited knowledge using Matrix-based techniques for mapping
Bioversity requirements vs. CMS functionalities and evaluating the cost of implementing the missing
features. A final report was released for each CMS candidate and was discussed in the community
so that an agreed comparison allowed to select the right technology
The second objective was achieved through:
•
Collaboration with Universities in Rome “Tor Vergata” and “La Sapienza”; senior students prepared thesis
on this project and implemented the Bioversity web site. The thesis included a final report summarizing
all project activities and the collected feedback with the aim to support future knowledge transfer.
•
Collaboration with FAO/WAICENT: Giorgio Lanzarone, Antonio Petti and Massimiliano Fani put their
great experience in Typo3 allowing huge savings of time and efforts to obtain Best Practices on Typo3
issues. Antonio Petti produced the video for the launch.
For the final launch of the of the Typo3 CMS, we adopted a bottom-up approach:
•
A big party celebrated the launch of OneVision with pop-dancers, live music, gadgets and a video
with key messages, accompanied by the song “One vision” by Queen;
•
Training was given through one-to-one meetings.
Results and discussion
•
A key role was played by the facilitator and project leader, Massimo Buonaiuto, who interpreted and linked experiences, ideas,
suggestions from heterogeneous audiences/contexts (Bioversity content providers and CMS experts);
• Verbal communication is essential: most knowledge transfer occurred through verbal communication;
• Knowledge can be better shared by filtering and presenting in a new way what is really important for the target audience;
• Create a knowledge base capturing any output of the activities;
• No competition, only collaboration and openness with peers, to allow rapid acquisition of knowledge, and fast implementation
to achieve huge cost savings;
• The students’ thesis produced useful and professional documentation that summarizes all activities for implementing the software;
• Delivering of a product with know-how and without “know about” is possible.