The DevOps journey - How to get there painlessly
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In this presentation I'll talk about my experience helping companies moving towards a DevOps and Agile approach, what are the most common problems, solutions and the over-arching journey covering everything from Engineering, planning to leadership.
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The DevOps journey - How to get there painlessly
- 1. October 17, 2018 The DevOps Journey How to get there painlessly Marc Cluet
- 2. October 17, 2018 @lynxman Co-Founder of Ukon Cherry Working at DevOpsGroup Organiser of London DevOps Organiser of DevSecOpsDays London Previously DevOps instigator at Rackspace, Trainline, Canonical Been DevOps’in for the last 9 years Who am I?
- 3. October 17, 2018 Who am I?
- 6. October 17, 2018 So many questions! How about uptime? What about compliance? What about old software? What to do with current provider contracts? How much this will cost? What about my job position? Will it change? How can we hire new people competing against big players? How can we uptrain all our current Engineers? What about our outsource team? How to get onboard the C-level executives? How this will affect Business As Usual How this will align with ITIL/ITSM?
- 7. October 17, 2018 What good looks like Aspect of Software Delivery Performance Low Medium High Elite Deployment Frequency On-demand (multiple per day) Once per hour to once per day Once per week to once per month Once per week to once per month Lead time for changes Less than one hour One day to one week One week to one month One to six months Time to restore service Less than one hour Less than one day Less than one day Between one week and one month Change failure rate 0% to 15% 0% to 15% 0% to 15% 46% to 60% DORA State of DevOps Report 2018
- 8. October 17, 2018 Learning Keep C.A.L.M.S. and carry on! Culture Automation Lean Sharing Measurement Optimising DevOps Values
- 9. October 17, 2018 Change creates tension https://www.flickr.com/photos/redux/4040224962/ People Process Tools
- 11. October 17, 2018
- 12. October 17, 2018 Know where your teams are Application Portfolio Processes Deployment methodology Development Methodology Code External Dependencies Internal Team Dependencies General satisfaction Will to change Knowledge bottlenecks
- 13. October 17, 2018 Have a clear target Vision Mission Deadlines
- 14. October 17, 2018 Create a plan First 3 months Clear objectives Clear timelines Measure everything Feedback process First 6 months Next steps objectives Aspirational timelines Measure everything Feedback process First year Aspirational objectives No timelines Measure everything Feedback process Future Aspirational everything
- 16. October 17, 2018 Target Operating Model New ways of working Reduce human error Reduce repetitive ! tasks, automate early Shift contribution towards valuable Engineering Shift left security, make it an integral part of your design Increase governance, standardise outputs
- 17. October 17, 2018 Target Operating Model New organisational culture Reduce silos and bottlenecks Create appropriate teams, short lived if necessary Make things easy, if somebody doesn’t know how to use it it’s a bug! Constant feedback, culture and process open to change
- 18. October 17, 2018 Target Operating Model Scaling Agile @ Spotify
- 19. October 17, 2018 Target Operating Model DON’T COPY THE MODEL Only you know the blend of skills and needs for your company
- 20. October 17, 2018 Get people onboard Put people first always Identify your champions Create short lived spikes to spread knowledge and culture Ensure people are happy with direction and decisions
- 21. October 17, 2018 Application Transformation Chisel away the monolith Reduce the complexity/size of workloads to deploy Design applications to fail gracefully Ensure availability for external dependencies if possible Focus on reducing the blast radius
- 22. October 17, 2018 Application Transformation Robust Fragile Anti-Fragile
- 23. October 17, 2018 Application Transformation Continuous Delivery Automate testing as much as possible Differentiate between internal quality and external quality (QA team) Concentrate on test coverage Make tests meaningful/useful and business oriented
- 24. October 17, 2018 Application Transformation Continuous Deployment Deployment should not be scary or special Make deployments automatic Always have an automatic rollback/roll forward strategy Ensure audit trail of deployments
- 28. October 17, 2018 In Summary Change is hard! It always creates tension Understand where your teams are Have a Mission, Vision and plan Measure everything and get feedback early Create a TOM putting people always first Transform your applications to be anti-fragile where possible Automation and testing are key Reduce fear of deployment and rollback by automation The job is never finished, keep iterating and changing
- 29. October 17, 2018 Food for thought
- 30. October 17, 2018 Food for thought
- 32. October 17, 2018 Thank You Sponsors
- 33. October 17, 2018 Thank You Supporters
- 34. October 17, 2018 Meet Me in the Slack Channel for Q&A bit.ly/addo-slack