Roman Humeniuk: Командні звички - що це і як використовувати на практиці (UA)
UA Online PMDay 2023 Spring
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4. Agreements are the behavioral norms that create and
maintain the team dynamic: they help team members
understand what they can expect of each other, and
how to hold each other accountable.
Cultivate team cohesion and a sense of belonging by
leading your team in a workshop to articulate their
agreements
Team Agreements
5. Our common purpose
Our context/environment
Roles & Responsibilities
What is inside of the team contract?
Detailed yes - main goal
of the agreement
6. The Beckhard-Harris Change Equation
It aims to serve as a simplified way of analysing the potential success or failure of a change initiative within the workplace
D*V*F>>R
DISSATISFACTION(D)
with the current state (of
whatever the focus of
change might be)
clear and
shared
VISION(V) of a
preferred future
acceptable FIRST
STEPS(F) Roadmap
to achieving the
Vision
existing RESISTANCE(R) to change
among those whose support is
required for successful
implementation
7. A behavior pattern acquired by frequent repetition or
physiologic exposure that shows itself in regularity or
increased facility of performance
Habit as is
8. Goal Desire Reaction Reward
Depends on the motivation
&
Needed capacity
Basis of the habit
Source of the motivation
Direct vice versa
dependency
Habit flow
10. Our Goal
Improve
Code-review
process
Flow
Helps to achieve goals Directs
Use code-review
guide
Apply
cross-teampeople
review
Turn on linters or
other verification
tools
Update reviewer
about review need
The goal is the same for those who
want to win and those who lose
Achieving the goal - only
about know
Goals are ultimate
Goals limit happiness
Flow as a habit basis
11. System thinking point of view
Habit #1
Habit #2
Habit #3
Habit #4
consequences
consequences
12. Max results via min improvements
+1% - replace
the bicycle
saddle
+1% - use an
orthopedic
mattress for
sleeping
+1% -
smear the
tires with
alcohol
60% of gold medals
9 olympic records
7 world records
Experiment of British bicycle team
on olympic games
13. Time
Result
If we add 1%: 1,01 = 37,78
365
If we remove 1%: 0,99 = 0.03
365
Cumulative effect of day-to-day habits
The same story is about failure!
14. Diderot effect
works
Progress is
visible
Environment
impact
No place for
perfectionism
unconscious in conscious
show and name
create checklists
attach new habit to
existing one
People
Places
Objects
Actions
Accent on actions
Two minutes rule
Advices
attach tough actions to
bad habits
15. As you may have guessed:
Team habits = Team agreements * habits
Team Habits Guide
So let me please share with you how we built team
habits in our processes!
16. But this!
I started with a proposal
Not this one ^_^ TODOs I see
TODOs that were
raised by team
Everybody can add
new item anytime
Any item should be
transparent to anyone
Goal can be big, but habit(s)
should be small!
17. In
Out
Team Habits
Then we’ve aligned the process
“Out” is for items from
the Proposal list that
were rejected by whole
forum
Or for the items that
were rejected after
integration failure
(maybe new one was
created instead)
Items that failed but we
want them - needed to
discuss
Items we’ve
successfully
integrated and proud
of :)
Items we are integrating
right now
18. Diderot effect ^_^
On the final stage we’ve integrated this flow
in our life
We had a dedicated 15 mins in scope of the retro
meeting to synchronize on the progress
We used Daily meetings to synchronize on
relevant day-to-day habits
We had dedicated reminders in calendars &
automated notifications in messengers
19. - We want to have a clear understanding inside the team
a. Maybe you should turn on auto reply and change the status to OOO, if there is a holiday or vacation?
b. Should we limit a time for responding to people in different situations?
c. Should I somehow inform people that I'm busy right now and it’s better not touch me?
d. Maybe you should inform people in advance about the need for help or advice?
- We want to become better in communication
a. Maybe it's worth forming an agenda for meetings and writing follow-ups afterwards?
b. Maybe you should have a common communication and not address issues in personal
correspondence?
c. Do we want to turn cameras on?
d. Maybe we should decide when we start the working communication, and especially when we
finish?
e. Should we have meetings 55mins & 25mins?
- We want to be better in work with stories
a. Should we use templates for stories?
b. Should we create tasks under the stories?
So what items we’ve raised?
20. Active listening
Service Consultancy state
of mind
Servant leadership Empathy
Openness Positive mindset
Patience & enthusiasm in experiments
Flexibility & Adaptiveness
As a leader I need to have…