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UA PMDAY 2021
1
Managing the Unpredictable
Applying Project Management Innovations to a
Transformed Business Environment
Mike Palladino, PMP, CSM, ATP Instructor, SAFe
- Director, Agile Center of Excellence, Bristol Myers Squibb
- Adjunct Professor, Villanova University
- Author, Data Management University
- Past President, PMI-DVC chapter
Reality
2
PMDay Oct 9, 2021
Reality
3
PMDay Oct 9, 2021
Reality
4
PMDay Oct 9, 2021
The New Reality
5
PMDay Oct 9, 2021
Worldwide
Example
6
Business Agility
Trends
Today’s Topics
PMDay Oct 9, 2021
TRENDS
7
PMDay Oct 9, 2021
Why Are We Speeding Up?
8
Ourselves
Our colleagues
Our competition
PMDay Oct 9, 2021
9
Geometric Speed Increase
PMDay Oct 9, 2021
It’s the People
10
•4x faster – 8 programs completed instead of 2 over 12 wee
•4x sooner – First programs released in 3 weeks vs 12 wee
•With 25% less bugs!
PMDay Oct 9, 2021
History
Construction
11
PMDay Oct 9, 2021
History
Planning
12
PMDay Oct 9, 2021
Software – Early Days
13
On
Off
punchcard
PMDay Oct 9, 2021
Software – Modern Days
High level languages,
Libraries, Objects
14
Less need for highly
detailed pre-planning
PMDay Oct 9, 2021
Emergence of Agile
15
PMDay Oct 9, 2021
Analogs
16
Construction
Agile
Waterfall
Recipe Make Test Sell
Requirements Build Test Release
Concept Experiment & Test Release
New and Unique
Dessert with a
Secret Ingredient
Accept
PMDay Oct 9, 2021
Creative Process
17
Difficult to predict how
long creativity will take
PMDay Oct 9, 2021
18
Re-thinking
Differently
PMDay Oct 9, 2021
Project vs Team Centric
19
3 Month Project 3 Month Project
3 months to form
team and start
3 months to form
another team and start
1 month to stop
project and team
1 month to stop
project and team
3 Month Project
3 months to form
team and start
3 Month Project
1 month to stop
project and team
14 months
10 months
71% of the original time
or
1.40 x faster – 40% faster
PMDay Oct 9, 2021
Project vs Team Centric
20
3 Month
Project
3 Month
Project
28 months
16 months
3 Month
Project
3 Month
Project
3 Month
Project
3 Month
Project
3 Month
Project
3 Month
Project
57% of the original time
or
1.75 x faster – 75% faster
PMDay Oct 9, 2021
Tuckman Model
21
Forming
Storming
Norming
Performing
Adjourning
PMDay Oct 9, 2021
Surprising Numbers
22
of features in cloud solutions are
“rarely or never used”
of features in software are
“never, ever used”
PMDay Oct 9, 2021
What this Means? Stop the project early
24
PMDay Oct 9, 2021
Value of Rapid Feedback
25
Waterfall
Agile
Start
Results
Desired
Start
Results
Desired
Small differences in the beginning can lead to
large disconnects by the end of the project
© Mike Palladino, 2015
PMDay Oct 9, 2021
Value of Rapid Corrections
26
Waterfall
Agile
Start
Results
Desired
Start
Results
Desired
Now what if the business
goals change?
Better able to adjust
throughout the project
© Mike Palladino, 2015
PMDay Oct 9, 2021
LARGE SCALE
EXAMPLE
27
PMDay Oct 9, 2021
Program Background – Pharmaceutical Wholesale
• $153 Billion revenue
• #9 on the Fortune 500 list of largest
companies in the world
• #1 Walmart
• #2 Exxon
• #3 Apple
• #5 Amazon
28
PMDay Oct 9, 2021
Program Background – Business Goal
• Web ordering solution for Pharmacies
• Features include
• Ordering
• Returns
• Safety data information
• Inventory
• Payment information
• ~$120 Million
29
PMDay Oct 9, 2021
Program Background – Team
• 200 people on 9 teams
• 4 Vendors
• 7 Locations
• 5 time zones
• 13 ½ hour time differences
30
PMDay Oct 9, 2021
Benefits
• Two-year estimate
• Delivered in 9 months
• 38% of the original estimate
• 2.67 x faster or 167%
• Team speed increases of over 4x
• Senior Leadership change in relationship
31
PMDay Oct 9, 2021
Changing Expectations
“I saw a Lion walking down the street”
“I saw a Lion walking down the street”
“I saw a Lion walking down the street”
32
PMDay Oct 9, 2021
Examples - SAP
33
4x faster
With 25%
less bugs!
4x the amount of work
PMDay Oct 9, 2021
BUSINESS AGILITY
34
PMDay Oct 9, 2021
Major Companies
35
Manufacturing
Not Software
PMDay Oct 9, 2021
Reality
36
PMDay Oct 9, 2021
Agile is Not…
37
PMDay Oct 9, 2021
38
It’s About the People
PMDay Oct 9, 2021
Business Agility …
The adoption and evolution of values,
behaviors and capabilities
Customer Centricity and Design Thinking
Adapt quickly to market changes -
internally and externally
39
Respond rapidly and flexibly to customer
demands
Adapt and lead change in a productive and cost-
effective way without compromising quality
Continuous Learning Organization
PMDay Oct 9, 2021
An agile leader…
Empowers the team, does not micromanage
Celebrates success
Expresses interest/concern for team members’
success and personal well being
Trust the team until they prove to be untrustworthy
Is productive and results-oriented
Is a good communicator - listens and shares
information
Helps with career development
Has a clear vision/strategy for the team
40
PMDay Oct 9, 2021
Conclusion
• With new advancements, more tools to work more efficient
• But so is everyone else
• Agile was created to incorporate rapid change
• Business Agility continues to grow
• Appearing in unexpected places
• Agile is not quite what we think it is
• A coach's job is Not to implement Agile
• Is to help teams become Faster, Better, Cheaper,
Higher Quality
• Happen to use Agile techniques
41
PMDay Oct 9, 2021
Reality
42
PMDay Oct 9, 2021
43
PMDay Oct 9, 2021
44
PMDay Oct 9, 2021
UA PMDAY 2021
45
Thank you!
Questions ???
Comments ???
Mike Palladino
www.linkedin.com/in/mikepalladino

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Mike Palladino: Managing the Unpredictable: Applying Agile Innovations to a Transformed Business Environment

Notas do Editor

  1. Explosion of ideas There’s been an incredible explosion of new thoughts, ideas, devices and techniques over the past several years. Whenever we turn around, we constantly encounter something new.
  2. Today, let’s go behind the curtain and explore why this rapid change is occurring, and how it came about.
  3. Come join me and take the red pill, to see the drivers behind these changes
  4.   And by the end, we’ll help reduce our urge to “Scream” about this new reality
  5. Trends, what is happening and what is changing in our profession Example of large scale program using techniques I mention Emergence and growth of Business Agility
  6. New toys and gadgets Our teams are also speeding up and so is our competition
  7. The speed spirals up and we see geometric growth
  8. Faster transportation is not faster horses. Instead, cars, trucks, trains, airplanes
  9. Years, decades, centuries (over 100 years, Notre dame)
  10. Large, labor intensive, expensive to change Must Plan
  11. Planning is still important Pony express try to keep up with emails today
  12. Extensive Planning is not as necessary. Easy to make changes.
  13. Defined Process – Model of control Empirical – Model of control Inspect & Adapt For processes that are imperfectly defined and generate unpredictable and unrepeatable outputs. We should become expert at discovery & Learning.  Agile assumes we don’t know the answer at the beginning.  Waterfall assumes you must know before you start. True of software. Unpredictable. Bugs
  14. Determine every pixel before starting Easier to paint, then tell you When do we know the details of the painting? What are you doing in 9 months, 2 weeks, 3 days on Tuesday at 10:30? Software more aligned to Creative Process, not Preplanned process
  15. Take things we know and think about them differently
  16. 9 month projects – 85% original time, or 18% Doubled  77% original time or 30% 12 month projects – 88% original time, or 14% Doubled  81% original time or 23%
  17. 9 month projects – 85% original time, or 18% Doubled  77% original time or 30% 12 month projects – 88% original time, or 14% Doubled  81% original time or 23%
  18. Sandra Lee Fun at sponsor meetings
  19. Faster – Release 3 weeks instead of 12 weeks More work - Release 8 instead of 2 Seeing these types of trends in the industry, and even outside of IT Which leads me to talk about…
  20. Software – Changes in teams sped up the need for DevOps, Automated testing Project Management – Not a translation of Waterfall - There's places for waterfall, and places for Agile. Not a complete change. PM value for SM Not English vs metric measurements Checklist – More that a checklist. Need to bring your brain to the table Process – Example from Covid, work from home, not waiting for bosses to define the process first Worldwide experiment in Agile thinking.
  21. Exert a new reality to produce unexpected results
  22. Lean Portfolio Management - traditional approaches to portfolio management were not designed for the impact of digital disruption Organization Agility - the enterprises must be able to change quickly to respond to the challenges and opportunities that today’s rapidly evolving markets present.
  23. We need to keep an eye open for change and to understand the future
  24. By doing that, we can … …exert a new reality to produce unexpected and amazing results
  25. And allow us to pull back the curtain of a worrisome future. I’m looking forward to a fun and productive future. So far, I’ve been able to do things I could only imagined 10, 20, 30 years ago. And am optimistic about tomorrow.
  26. Dyakuyu