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Intro to Product
Management
Ross Chayka
linkedin.com/in/rchayka
Audience
● Startup founders
● Product managers
● Project Managers
● Business Analysts
● Entrepreneurs
● Switchers
● Students
Syllabus author
● Ross Chayka
● In IT since 2002
● Lviv Startup Club - Founder & CEO (2009)
● Lemberg Tech Business School - Founder & CEO (2014)
● Associated Coach Practitioner by RCG
● About 50 educational products
● About 300 startups consulted
Product Management School Goals
● Junior PDM role
● Complex knowledge
● Product experience
● Group experience
About you
● City
● What is my job now ?
● My experience in IT ?
● Startup / Product ?
● My goals for that school ?
Agenda
● Формат школи
● Роль Product Manager в компанії
● Three Areas of Product Management
● Types of products
● Inspiration and what you will learn in this course
● Review course goals and expectations
● Курсовий проект. Вибір курсового проекту
● Q&A
Online master-class code of conduct
● Duration - 2 hours
● Video ON, Audio OFF
● Registration with NAME
● One person speaking
● Sounds
● Short break if needed
● Questions
School syllabus
● Lesson #1: Intro to Product Management
● Lesson #2: Product Validation
● Lesson #3: Customer Development
● Lesson #4. Product-Market Fit
● Lesson #5. MVP. Defining Product Features
● Lesson #6. Product Management Metrics
● Lesson #7. Exploring Product Design
School syllabus
● Lesson #8. Working with stakeholders & Team
● Заняття #9. Product Business Models
● Заняття #10. Agile Product Development
● Заняття #11. Product LifeCycle Late Stages
● Заняття #12. Growth Hacking
● Заняття #13. Bonus
● Заняття #14. Graduation
School structure
● Recommended reading
● Lectures - Guest Speakers
● Workshops
● Homeworks
● Cases
● Bonus master classes
● Course projects
○ School product
○ Personal simple fantasy product
○ Group social product
○ Your product
School perks
● Standard:
○ School lectures
○ Presentations
○ Video-recording
○ Chat support
● Premium:
○ 5 consulting / coaching sessions
○ Personal support
Recommended reading. Short List.
● Steve Blank. Startup’s Owner Manual.
● Gayle Laakmann McDowell. Cracking the PM Interview: How to Land a
Product Manager Job in Technology
● Rob Fitzpatrick. Mom’s test
● Alan Klement. When coffee and kale compete
Recommended reading. List.
● Steve Blank. Four Steps to Epiphany
● Steve Blank. Startup's Owner Manual
● Alexander Osterwalder. Business Model Generation: A Handbook for
Visionaries, Game Changers, and Challengers.
● Eric Ries. The Lean Startup: How Today's Entrepreneurs Use Continuous
Innovation to Create Radically Successful Businesses
● Sean Ellis. Hacking Growth: How Today's Fastest-Growing Companies Drive
Breakout Success
● Ash Maurya. Running Lean: Iterate from Plan A to a Plan That Works
● Marty Cagan. Inspired: How To Create Products Customers Love
Recommended reading. List.
● Gayle Laakmann McDowell. Cracking the PM Interview: How to Land a
Product Manager Job in Technology
● Marc Abraham. My Product Management Toolkit: Tools and Techniques to
Become an Outstanding Product Manager
● Dan Olsen. The Lean Product Playbook.
● Jake Knapp, John Zeratsky, Braden Kowitz. Sprint: How to Solve Big
Problems and Test New Ideas in Just Five Days
● Nir Eyal. Hooked: How to Build Habit-Forming Products
● Amy Jo Kim PhD. Game Thinking: Innovate smarter & drive deep
engagement with design techniques from hit games
Recommended reading. List.
● Jon Kolko. Well-Designed: How to Use Empathy to Create Products People
Love
● Geoffrey Moore. Crossing the Chasm
● Rich Mironov. The Art of Product Management
● The Innovator's Dylema
● Sindy Alvarez. Lean Customer Development
● Rob Fitzpatrick. The Mom Test
● Hiten Shah, 5 habits to build products faster(ebook)
● Alan Klement. When coffee and kale compete
Product vs Service ?
Feature Product Service
Durability Physical, Durable Intangible, Perishable
Inventory Can be Inventoried Cannot be Inventoried
Input Low Contact with Customer High Contact with Client
Resources Capital Intensive Labour Intensive
Scale Easily Scaled Hard to Scale
Re-usability Can be resold Cannot be resold
Quality Easily Measured Hardly Measured
IP Can be Patented Hardly Patented
Market Big Small
Customer Development Once Every Time
Customer Problem Typical Diverse
Product-as-a-Service
● Music: CD -> Spotify, Apple Music, YouTube Music
● Transportation: Tesla -> Uber
● Fashion: Clothes -> Rent The Runway
● Storage: SSD Disk -> Google Drive
● Photos: Adobe -> Creative Cloud
Service-as-a-Product
● Transportation: Taxi -> Uber (Product: A -> B, Service: other )
● Transportation: Driver -> AutoPilot
● Clothes: Tailors -> Factories
● Retail: Cashiers -> Amazon Go
Type of Products
● Usual Products
● SaaS
● SaaP
● Customer Products
● B2B Products
● Early stage products
● Mature products
Who is Product Manager
Myths about Product Managers
● Product Managers = Project Managers
● Experience over Mindset
● PDMs just write specs
● PDMs just set up meetings
● PDMs should build exactly what the customers ask for
● PDMs set the dates
● PDMs are the boss
● Ideas are more important than execution
● You can say “That is not my job”
Product Idea
● Customer Request
● Competitive Analysis
● New Technology
● User Research
● Sales & Marketing
● Brainstorming
● Big Vision
Home Work
School Product
● UA Online Product Management School
● PlutarchOne / UAReskill
Group Fantasy Product
● Simple
● IT / non-IT
● Cool
Group Social Product
● Social Impact
● IT product
Your Product
● Every stage
● IT / non-IT
● You are the product manager
Questions ?
Contacts
linkedin.com/in/rchayka
fb.com/rostyslav.chayka
rchayka@gmail.com

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Заняття #1. Intro to Product Management

  • 1. Intro to Product Management Ross Chayka linkedin.com/in/rchayka
  • 2. Audience ● Startup founders ● Product managers ● Project Managers ● Business Analysts ● Entrepreneurs ● Switchers ● Students
  • 3. Syllabus author ● Ross Chayka ● In IT since 2002 ● Lviv Startup Club - Founder & CEO (2009) ● Lemberg Tech Business School - Founder & CEO (2014) ● Associated Coach Practitioner by RCG ● About 50 educational products ● About 300 startups consulted
  • 4. Product Management School Goals ● Junior PDM role ● Complex knowledge ● Product experience ● Group experience
  • 5. About you ● City ● What is my job now ? ● My experience in IT ? ● Startup / Product ? ● My goals for that school ?
  • 6. Agenda ● Формат школи ● Роль Product Manager в компанії ● Three Areas of Product Management ● Types of products ● Inspiration and what you will learn in this course ● Review course goals and expectations ● Курсовий проект. Вибір курсового проекту ● Q&A
  • 7. Online master-class code of conduct ● Duration - 2 hours ● Video ON, Audio OFF ● Registration with NAME ● One person speaking ● Sounds ● Short break if needed ● Questions
  • 8. School syllabus ● Lesson #1: Intro to Product Management ● Lesson #2: Product Validation ● Lesson #3: Customer Development ● Lesson #4. Product-Market Fit ● Lesson #5. MVP. Defining Product Features ● Lesson #6. Product Management Metrics ● Lesson #7. Exploring Product Design
  • 9. School syllabus ● Lesson #8. Working with stakeholders & Team ● Заняття #9. Product Business Models ● Заняття #10. Agile Product Development ● Заняття #11. Product LifeCycle Late Stages ● Заняття #12. Growth Hacking ● Заняття #13. Bonus ● Заняття #14. Graduation
  • 10. School structure ● Recommended reading ● Lectures - Guest Speakers ● Workshops ● Homeworks ● Cases ● Bonus master classes ● Course projects ○ School product ○ Personal simple fantasy product ○ Group social product ○ Your product
  • 11. School perks ● Standard: ○ School lectures ○ Presentations ○ Video-recording ○ Chat support ● Premium: ○ 5 consulting / coaching sessions ○ Personal support
  • 12. Recommended reading. Short List. ● Steve Blank. Startup’s Owner Manual. ● Gayle Laakmann McDowell. Cracking the PM Interview: How to Land a Product Manager Job in Technology ● Rob Fitzpatrick. Mom’s test ● Alan Klement. When coffee and kale compete
  • 13. Recommended reading. List. ● Steve Blank. Four Steps to Epiphany ● Steve Blank. Startup's Owner Manual ● Alexander Osterwalder. Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers. ● Eric Ries. The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses ● Sean Ellis. Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout Success ● Ash Maurya. Running Lean: Iterate from Plan A to a Plan That Works ● Marty Cagan. Inspired: How To Create Products Customers Love
  • 14. Recommended reading. List. ● Gayle Laakmann McDowell. Cracking the PM Interview: How to Land a Product Manager Job in Technology ● Marc Abraham. My Product Management Toolkit: Tools and Techniques to Become an Outstanding Product Manager ● Dan Olsen. The Lean Product Playbook. ● Jake Knapp, John Zeratsky, Braden Kowitz. Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days ● Nir Eyal. Hooked: How to Build Habit-Forming Products ● Amy Jo Kim PhD. Game Thinking: Innovate smarter & drive deep engagement with design techniques from hit games
  • 15. Recommended reading. List. ● Jon Kolko. Well-Designed: How to Use Empathy to Create Products People Love ● Geoffrey Moore. Crossing the Chasm ● Rich Mironov. The Art of Product Management ● The Innovator's Dylema ● Sindy Alvarez. Lean Customer Development ● Rob Fitzpatrick. The Mom Test ● Hiten Shah, 5 habits to build products faster(ebook) ● Alan Klement. When coffee and kale compete
  • 17. Feature Product Service Durability Physical, Durable Intangible, Perishable Inventory Can be Inventoried Cannot be Inventoried Input Low Contact with Customer High Contact with Client Resources Capital Intensive Labour Intensive Scale Easily Scaled Hard to Scale Re-usability Can be resold Cannot be resold Quality Easily Measured Hardly Measured IP Can be Patented Hardly Patented Market Big Small Customer Development Once Every Time Customer Problem Typical Diverse
  • 18. Product-as-a-Service ● Music: CD -> Spotify, Apple Music, YouTube Music ● Transportation: Tesla -> Uber ● Fashion: Clothes -> Rent The Runway ● Storage: SSD Disk -> Google Drive ● Photos: Adobe -> Creative Cloud
  • 19. Service-as-a-Product ● Transportation: Taxi -> Uber (Product: A -> B, Service: other ) ● Transportation: Driver -> AutoPilot ● Clothes: Tailors -> Factories ● Retail: Cashiers -> Amazon Go
  • 20.
  • 21. Type of Products ● Usual Products ● SaaS ● SaaP ● Customer Products ● B2B Products ● Early stage products ● Mature products
  • 22. Who is Product Manager
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  • 28. Myths about Product Managers ● Product Managers = Project Managers ● Experience over Mindset ● PDMs just write specs ● PDMs just set up meetings ● PDMs should build exactly what the customers ask for ● PDMs set the dates ● PDMs are the boss ● Ideas are more important than execution ● You can say “That is not my job”
  • 29.
  • 30. Product Idea ● Customer Request ● Competitive Analysis ● New Technology ● User Research ● Sales & Marketing ● Brainstorming ● Big Vision
  • 32. School Product ● UA Online Product Management School ● PlutarchOne / UAReskill
  • 33. Group Fantasy Product ● Simple ● IT / non-IT ● Cool
  • 34. Group Social Product ● Social Impact ● IT product
  • 35. Your Product ● Every stage ● IT / non-IT ● You are the product manager
  • 36.