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Work	
  redesigned	
  




making the right noises
1.  learn how to tactically plan and leverage
    social software to increase the reach and
    response of your innovations,

2.  introduce you to the most effective
    technologies and practically demonstrate
    how you can use them to your advantage,

3.  while also talking you through ways to
    minimise risk and create a social media
    policy and strategy for your office.	
  
ignore or embrace?
my mad bro’
seggr is a strategic management and
 innovation agency. We focus on the
  creative art of designing humanised
solutions and finding meaning and the
commercial science of targeting goals,
 and bringing innovations to market.
Trust in business in Australia is in decline
with 74% of survey respondents indicating
they trust business less than they did last
                  year...




                           Source:	
  2009	
  Edelman	
  Trust	
  Barometer	
  
CEOs are the least trusted source of
information when forming an opinion of a
company. 81% of respondents do not trust
 the CEO as a source in Australia, the US
               and Europe



                         Source:	
  2009	
  Edelman	
  Trust	
  Barometer	
  
87% of Australians would refuse to buy
from a company they do not trust, and
93% said they chose to buy product or
  services from companies they trust.




                       Source:	
  2009	
  Edelman	
  Trust	
  Barometer	
  
so, what has changed?
It was about starting conversations...
Ben Self, DNC
“we all have a burning desire not to connect with thousands of ‘friends’
that we hardly know, but with just four people, the right four people…and
that is all it takes to change the world, just four connected, passionate
people.” Robert Scoble
the future of advertising is about being social
1.  learn how to tactically plan and leverage
    social software to increase the reach and
    response of your innovations,

2.  introduce you to the most effective
    technologies and practically demonstrate
    how you can use them to your advantage,

3.  while also talking you through ways to
    minimise risk and create a social media
    policy and strategy for your office.	
  
C+I+C+S=
                  attractionretention




the seggr = social construct
connecting +
                     interacting +
                     creating +
                     sharing =
                     attractionretention



the seggr = social construct
source:	
  Harold	
  Jarche	
  –	
  Learning	
  and	
  Working	
  on	
  the	
  Web	
  	
  
connecting
                                                        creating


                                                                                                            interacting




                                                                                             sharing


source:	
  Harold	
  Jarche	
  –	
  Learning	
  and	
  Working	
  on	
  the	
  Web	
  	
  
people are turning to each other...because they can!
500,000 – The number of active Facebook
  900,000 -The number of blogs posts         applications.
  put up every day

                                                   1.73 billion – Internet users worldwide
                                                   (September 2009).
  350 million – People on Facebook.
                                              126 million – The number of blogs on the
                                              Internet (as tracked by BlogPulse).
  50% – Percentage of Facebook
  users that log in every day.
                                             27.3 million – Number of tweets on Twitter
                                             per day (November, 2009)


18% – Increase in Internet users since the             700 million – The number of
previous year.                                         photos uploaded per day on
                                                       Facebook
  600k - new members on Facebook per day
                                                  4.25 million – People following @aplusk
                                                  (Ashton Kutcher, Twitter’s most followed user).
    20 – Hours of video uploaded every minute
    onto YouTube
so let’s talk about connecting
how connected are you people?




Harold	
  Jarche	
  	
  
sharing - ($928m in 9 years)
where are they having conversations?
who are your influential people?
“Employees	
  shouldn’t	
  waste	
  too	
  much	
  5me	
  on	
  the	
  intranet;	
  
     social	
  media	
  wastes	
  5me;	
  the	
  Internet	
  is	
  a	
  produc5vity	
  
     drain”	
  

                                                  hours	
  per	
  week	
  
14	
  
12	
  
10	
  
 8	
  
 6	
  
 4	
  
 2	
  
 0	
                                                                                                                              hours	
  per	
  week	
  




                                                                   how do you find information?
                      Hidden	
  Costs	
  of	
  Informa5on	
  Work:	
  A	
  Progress	
  Report.	
  IDC	
  survey	
  of	
  706	
  knowledge	
  workers	
  -­‐	
  2009	
  
do you interact with others to plan?
who are your creative people?
what do you do that is worth sharing?
1.  learn how to tactically plan and leverage
    social software to increase the reach and
    response of your innovations,

2.  introduce you to the most effective
    technologies and practically demonstrate
    how you can use them to your advantage,

3.  while also talking you through ways to
    minimise risk and create a social media
    policy and strategy for your office.	
  
•  keep it up to date
•  connect with people
•  interact with others
   through Q and A
•  create questions and
   content
•  share expertise and
   connections
1.  learn how to tactically plan and leverage
    social software to increase the reach and
    response of your innovations,

2.  introduce you to the most effective
    technologies and practically demonstrate
    how you can use them to your advantage,

3.  while also talking you through ways to
    minimise risk and create a social media
    policy and strategy for your office.	
  
step	
  1:	
  	
  what	
  do	
  you	
  do?	
  
step 2: what’s your objective?
step 3: what is your current
 relationship like with your
                  customers
evangelists

          es
  advocat

         siasts
    enthu
              t
        repea rs
              e
       custom

           one off

                     g
               nothin
step 4: Are
        they
creatives or
spectators?
what is it
    you do
again – the
  one thing
    you do
      well?
step 6: how will
you be human?
step 7: measuring success




                            what does it look like?
AWARENESS
= web traffic             = friends
= web traffic referrals   = followers
= search volume           = mentions
Anti-procrastination alert:


                       You have been browsing the Internet for
                       10 minutes. You can turn off these alerts
                       in System Preferences.




is this you social media policy?
CONNECTing              [sourced   ideas from 21,000,000 strong seggr network]



INTERACTing              [collaborated with seggr executives and Sydnovate]



CREATing  [maybe a little bit?]



SHARing[we just did!]
things have changed?
It IS about starting conversations...
Ben Self, DNC
connecting +
                     interacting +
                     creating +
                     sharing =
                     attractionretention



the seggr = social construct for the workplace
this slide is intentionally blank
(thank you)

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Tech transfer workshop 20101001 final

  • 1. Work  redesigned   making the right noises
  • 2. 1.  learn how to tactically plan and leverage social software to increase the reach and response of your innovations, 2.  introduce you to the most effective technologies and practically demonstrate how you can use them to your advantage, 3.  while also talking you through ways to minimise risk and create a social media policy and strategy for your office.  
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. seggr is a strategic management and innovation agency. We focus on the creative art of designing humanised solutions and finding meaning and the commercial science of targeting goals, and bringing innovations to market.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. Trust in business in Australia is in decline with 74% of survey respondents indicating they trust business less than they did last year... Source:  2009  Edelman  Trust  Barometer  
  • 26. CEOs are the least trusted source of information when forming an opinion of a company. 81% of respondents do not trust the CEO as a source in Australia, the US and Europe Source:  2009  Edelman  Trust  Barometer  
  • 27. 87% of Australians would refuse to buy from a company they do not trust, and 93% said they chose to buy product or services from companies they trust. Source:  2009  Edelman  Trust  Barometer  
  • 28. so, what has changed?
  • 29. It was about starting conversations... Ben Self, DNC
  • 30.
  • 31.
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  • 37. “we all have a burning desire not to connect with thousands of ‘friends’ that we hardly know, but with just four people, the right four people…and that is all it takes to change the world, just four connected, passionate people.” Robert Scoble
  • 38. the future of advertising is about being social
  • 39. 1.  learn how to tactically plan and leverage social software to increase the reach and response of your innovations, 2.  introduce you to the most effective technologies and practically demonstrate how you can use them to your advantage, 3.  while also talking you through ways to minimise risk and create a social media policy and strategy for your office.  
  • 40. C+I+C+S= attractionretention the seggr = social construct
  • 41. connecting + interacting + creating + sharing = attractionretention the seggr = social construct
  • 42. source:  Harold  Jarche  –  Learning  and  Working  on  the  Web    
  • 43. connecting creating interacting sharing source:  Harold  Jarche  –  Learning  and  Working  on  the  Web    
  • 44. people are turning to each other...because they can!
  • 45. 500,000 – The number of active Facebook 900,000 -The number of blogs posts applications. put up every day 1.73 billion – Internet users worldwide (September 2009). 350 million – People on Facebook. 126 million – The number of blogs on the Internet (as tracked by BlogPulse). 50% – Percentage of Facebook users that log in every day. 27.3 million – Number of tweets on Twitter per day (November, 2009) 18% – Increase in Internet users since the 700 million – The number of previous year. photos uploaded per day on Facebook 600k - new members on Facebook per day 4.25 million – People following @aplusk (Ashton Kutcher, Twitter’s most followed user). 20 – Hours of video uploaded every minute onto YouTube
  • 46. so let’s talk about connecting
  • 47. how connected are you people? Harold  Jarche    
  • 48.
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  • 57. sharing - ($928m in 9 years)
  • 58.
  • 59. where are they having conversations?
  • 60. who are your influential people?
  • 61. “Employees  shouldn’t  waste  too  much  5me  on  the  intranet;   social  media  wastes  5me;  the  Internet  is  a  produc5vity   drain”   hours  per  week   14   12   10   8   6   4   2   0   hours  per  week   how do you find information? Hidden  Costs  of  Informa5on  Work:  A  Progress  Report.  IDC  survey  of  706  knowledge  workers  -­‐  2009  
  • 62. do you interact with others to plan?
  • 63. who are your creative people?
  • 64. what do you do that is worth sharing?
  • 65. 1.  learn how to tactically plan and leverage social software to increase the reach and response of your innovations, 2.  introduce you to the most effective technologies and practically demonstrate how you can use them to your advantage, 3.  while also talking you through ways to minimise risk and create a social media policy and strategy for your office.  
  • 66.
  • 67. •  keep it up to date •  connect with people •  interact with others through Q and A •  create questions and content •  share expertise and connections
  • 68.
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  • 70.
  • 71.
  • 72. 1.  learn how to tactically plan and leverage social software to increase the reach and response of your innovations, 2.  introduce you to the most effective technologies and practically demonstrate how you can use them to your advantage, 3.  while also talking you through ways to minimise risk and create a social media policy and strategy for your office.  
  • 73.
  • 74. step  1:    what  do  you  do?  
  • 75. step 2: what’s your objective?
  • 76. step 3: what is your current relationship like with your customers
  • 77. evangelists es advocat siasts enthu t repea rs e custom one off g nothin
  • 78. step 4: Are they creatives or spectators?
  • 79. what is it you do again – the one thing you do well?
  • 80.
  • 81. step 6: how will you be human?
  • 82.
  • 83. step 7: measuring success what does it look like?
  • 84. AWARENESS = web traffic = friends = web traffic referrals = followers = search volume = mentions
  • 85. Anti-procrastination alert: You have been browsing the Internet for 10 minutes. You can turn off these alerts in System Preferences. is this you social media policy?
  • 86.
  • 87. CONNECTing [sourced ideas from 21,000,000 strong seggr network] INTERACTing [collaborated with seggr executives and Sydnovate] CREATing [maybe a little bit?] SHARing[we just did!]
  • 89. It IS about starting conversations... Ben Self, DNC
  • 90. connecting + interacting + creating + sharing = attractionretention the seggr = social construct for the workplace
  • 91. this slide is intentionally blank (thank you)