5 tips to make JIRA Admins' life easier

•

1 like•1,759 views

lucasdussurget

Technology

5 tips

To make JIRA Admins’ life easier

© 2013 Valiantys reproduction forbidden without authorization

Recurrent time-consuming administration tasks

Create
users or
projects

Answer to
Monitor
performance user
questions

Edit any
Edit
other
workflows
scheme

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#1 Edit workflows

Workflow steps cannot be deleted
A step’s associated status cannot be edited
If a step has no outgoing transitions, it cannot have
any new outgoing transitions added

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#1 Edit workflows
Add a version number to your workflows and workflow schemes
Keep the last used version of each workflow in case of rollback

Without draft With draft

TEST WF v2

TEST WF v2
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#2 Edit any other scheme

Prefix your configuration entities

Use a scheme for each project type

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#2 Edit any other scheme

Prefix your configuration entities

Differentiate operation screens and transition screens

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#3 Monitor performance

Several tools are now available to measure
performance
HTTP Requests log analyzer
Database monitoring
JMeter performance tests
Documentation about number of custom fields
Slow requests logs
What about filters and dashboards?
Filters and dashboards are created but (almost) never deleted

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#3 Monitor performance

Delete unused filters and dashboards

Number of gadgets on a dashboard

jira.dashboard.max.gadgets option can be set to limit number of gadgets on
a single dashboard

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#4 Answer user questions

Frequently asked questions
Using Confluence :

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#4 Answer user questions

Link a FAQ page to a ticket

Display FAQ on JIRA dashboard

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#5 Create users or projects

Create a Project Request issue type

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#5 Create users or projects

Create a specific workflow and build a listener to
create the project

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Contact us

VALIANTYS Ltd

Waterloo Business Center
117 Waterloo Road
London SE1 8UL
Phone: +44 (0)20 7921 0546

www.valiantys.co.uk

For more information : contact@valiantys.co.uk

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