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From internship to a career in global business
                  - best practices in Finland


Edited version of a presentation given at Seoul
National University November 2010


Louise Stansfield
Senior Lecturer
Metropolia Business School
Population 5,365,528                         PISA
71% of population in work                    Nokia & Xylitol
Unemployment 7% (09.2010)                    Innovation      high-tech
Unemployment under 25s                       Knowledge society
23.5%                                        Network economy
                       Finland autumn 2010                               3
The UAS in the Finnish education system
             16 Universities
                                                      25 Universities of Applied
                                                          Sciences (UAS)
                                                  •    Regional
                                                  •    Multi-field
                                                  •    Government funded
                                                  •    High degree of autonomy
                                                  •    No tuition fees
                                                  •    Labour market needs
                                                  •    Links with industry & working life
                                                  •    Theory and practice
                                                  •    Core & professional studies,
                                                       electives + final project
                                                  •    Internship (placement/work
                                                                       experience)
                                                  •    Innovation
                                                  •    Entrepreneurship
                                                  •    Applied Research and
                                                       Development
                                                  •    275 degree programmes taught
                                                       in English
08/11/2011        Finnish Education System 2010                                             4
Jobstep.net
Technology can also facilitate diagnostic testing




                                   Uraohjaus.net
HELSINKI METROPOLIA UNIVERSITY OF APPLIED
SCIENCES

Placement and career services
HELSINKI METROPOLIA UNIVERSITY
OF APPLIED SCIENCES

              4 fields of study:

              Technology, communication and transport
              Health care and social services
              Business administration
              Culture

              15,000 Students, 1,100 Staff

              49 Degree programmes
              13 Degree programmes in English




11/8/2011   Helsinki Metropolia University of Applied Sciences   8
INTERNATIONALISATION IN FIGURES


  940 International degree programme students
        from 70 nationalities

  350 Incoming exchange students

  470 Outgoing exchange students

  200 Incoming staff exchanges

  280 Outgoing staff exchanges

  300+ international Higher Education Partners


11/8/2011   Helsinki Metropolia University of Applied Sciences   9
Universum student survey 2009 - employment
                                   Career goals
ENGINEERS                                                     BUSINESS
                         • To have work/life balance
                         • To be a technical or functional
Preferred departments:
                           expert
                                                               Preferred departments:
• R&D
                         • To be secure or stable in my job
                                                               • Marketing
• Production
                                                               • Human resources
• Consulting
                                                               • PR and communication
11/8/2011   http://targetjobs.co.uk/careers-advice/working-in-europe   11
Intranet – jobs and placement ads by field of
    study




08/11/2011                                          12
Twitter
Harnessing links to corporate and external
   websites

   Need for placements in English

                                       NOKIA




   Graduate scheme Internship scheme
   Recruitment Management System
    Idea generation (Ideation)         Nokia bootcamp

08/11/2011                                              15
Students and
             graduates sharing
             recruitment
             experiences in social
             media
08/11/2011                     16
METROPOLIA BUSINESS SCHOOL

International Degree Programmes
– best practices for placement and career orientation
EBA Dutch link   EBA British link        EM       IBL

            Autumn
            semester
   YEAR 1
            Spring
            semester
                                                                               Place
            Autumn                                                             ment
            semester
   YEAR 2
            Spring
            semester
                                                                                Place
            Autumn                                                              ment
                           Placement         Placement
            semester
   YEAR 3
            Spring
                          Placement          Placement
            semester
            Autumn
                                                             Placement   Placement
            semester
   YEAR 4
            Spring                                         Bachelor's      Bachelor's
            semester                                       thesis          thesis

European Business Administration EBA
European Management EM
International Business & Logisitics IBL
Metropolia Business School recent
 graduates’ current job titles include …
                 Senior Consultant • Consultant • HR Advisor •
                 Vice President Business Development •
                 Trading controller • Treasury Analyst • Currency Dealer
                 Manager Accounting & Reporting • Research Analyst
                 Head of Operations Currencies • Banking Advisor

                 Marketing Director • Marketing communications coordinator
                 Director of Marketing • Multichannel Marketing Expert •
                 Marketing Communications Coordinator • Marketing
                 Communications Planner

                 Manager • Senior Account Manager • Sales Manager •
                 Project Manager • Business Manager • Sales Representative
                 Procurement Manager • Purchasing Manager • Sales Officer
                 Business Developer • Customer Service Rep • Operations
                 Coordinator • International Consumer Insight Director
                 Independent Outsourcing/Offshoring Professional

                 Project Controls Engineer • Web based services consultant
                 Recruitment Coordinator • Personal Assistant to the Vice
                 President • Digital planner • TV planner •


                   Employability Oct 2010 approx 98%

Average starting salary of €2,330 a month
Our graduates currently work for…
  ABROAD                                 IN FINLAND
Goldman-Sachs • Deloitte &         Nokia • Nokia-Siemens networks
Touche • Ernst & Young             Oracle • Sonera • Stockmann
Nokia China * Wärtsilä China       Nissan Nordic Europe • Metsä Tissue •
Xerox Oy • BASF • Unido            Accenture • Handelsbanken • PNM
Getty Images • Saatchi & Saatchi
                                   Tapiola Bank • Danske
Agilent Technologies •
IBM • Mattel • Chanel London       Bayer • HP • ABB • Kesko Food Ltd •
Ricoh Europe •                     Fenno
                                   GE Money • Aplicom • OpenBit Ltd •
Global Currencies Ltd • Aereal
                                   Aldata Solution Finland Oy •
Bank
                                   Arena Holding • DHL Express Nordics
Diageo PLC •
                                   Professional Connections • DNA Ltd
Zurich Financial •                 Funktio Oy • Visma • Kemira
General Motors Europe •            L’Oréal •
Millipore • Universal Music •      Carat Finland • Aegis Media •
GigaSpaces Technology •            Efecte Corp • Hiab Oy • Ecolane
Europanel • H & M London           Egmont Publishing •
                                   Zipipop • Muxlim • Tradedoubler
                                   SAS • Blue1 • Finnair • Cargotec
Metropolia Business School international degree
programme students need a good CV in year 2 of
their studies



Good CV                 Good placement    Good graduate CV

   Good                                      Good
                          Good graduate      graduate
   placement
                          CV                 entry level
                                             job

   Good part-time job
   Good summer job
“The placement is a
period which would
boost my chances
for “that great job”
in the future. So I
would be happy to
do an unpaid
placement if it
strengthened my
chances for a good
future job.”
WORK PLACEMENT ORIENTATION - year 2
CAREER ORIENTATION – year 4
2 simultaneously taught courses
Work Placement Orientation – year 2
(Business Communication 3 credits)

           Job applications
           CVs + cover letter
           Alternatives

          Job interview

           Career portfolio


        PLACEMENT INFORMATION
        Career related digital literacy
Career Orientation 2 credit course
– year 4 after placement

Placement feedback + follow-up
Information to 2nd years

CV update, further studies, career guidance, consultation

Simulation
Students as HR managers in companies
Create job posting, process applications,
Interview candidates, select, follow-up
Traditional (weak) CV                                                     Anna Manninen
                                                                Pietarinkatu 14 B 36, 00120 Helsinki
                                                                           040-533 1122
                                                                   anna.manninen@metropolia.fi

                        EDUCATION

                        Espoonlahti Upper Secondary School
                        Matriculation Examination 2003-2006

                        Helsinki Metropolia University of Applied Sciences and University of Lincoln
                        Double Degree Programme in European Management
                        BA and BBA 2007-2011

                        WORK EXPERIENCE

                        State Security Networks Lmt.
                        September 2008 – present, Procurement Assistant

                        Designing and writing requests for quotations.
                        Writing orders.
                        Designing model documents for employees’ use (request for quotation, contract, order).
                        Assisting the assistant director.

                        June 2008 – August 2008, Summer Trainee

                        Registered invoices purchase account ledger using Sonet –program
                        Assisted with tendering   e.g. requests for quotations

                        Videofirma Makuuni Oy (Movie rental store)
                        August 2007 – May 2008

                        Rented movies, till work, customer service
                        Opened and closed the store      counted the till
                        Independent work      took care of the store alone when in shift

                        Café Picnic
                        August 2006 – January 2008

                        Customer service, till work, special coffees, counting the till, opening and closing the café

                        Reed Business Information Oy
                        July 2006 – August 2006

                        Fair guide in “Espoon Asuntomessut 2006”

                        Stockmann
                        December 2005 – January 2006

                        Christmas helper     customer service

                        Multicatering Oy (Fast food at the events in Olympic Stadium)
                        May 2005 – October 2005

                        Till work, cooking, counting the till

                        LANGUAGES

                        Finnish: mother tongue, English: fluent, Swedish: good, French: good, Spanish: satisfactory, Italian:
                        beginner, Chinese: beginner

                        INTERESTS

                        Foreign languages and cultures, playing the piano; light music and improvisation
Personal Details                                                                                                                             Lee J
Name : X X    Kim                                        Mobile Phone : +                                                           Address phone no email
Date of Birth : 22 May 1989                              E-mail : xx@hanmail.net                                                      Nationality: Korean
Marital Status : Unmarried                                                                                               Position of the Marketing and Sales Trainee
Address :
                                                                                             EDUCATION
                                                                                             March 200X- July 20XX        Famous University / South Korea
Education
                                                                                                                          World Commerce
2006 Mar ~ 2010 Jun    X X University (South Korea) :
                         BA in Business Administration
                                                                                             WORK EXPERIENCE
2005 Jul ~ 2006 Jun     Bournemouth Business School International (U.K) :
                                                                                             Mar 200X - Jul 200X          Office Assistant           LAWNB
                         Communication and Business Skills Course,
                                                                                                 - LAWNB provides information and holds a lecture about law
                         Marketing, Advertisement & Public Relations Course
                                                                                                 - Compared and corrected information
2005 Mar ~ 2005 Jun     Gang Nam University of California Riverside (South Korea) :
                         General English
                                                                                                 - Input amended text of Constitution
                                                                                                 - Learned company computer program

Professional Experience
2004 Mar ~ 2003 Sep     Airman 1st Class as a manager for special weapons and a secretary,   Jul 200X - Aug 200X          Receptionist               TICKETLINK

                             Republic of Korea Air Force                                         - TICKETLINK provides information and booking services about performances through both
                        Responsible for managing special weapons, missiles and arms                  web and call
2003 Sep ~ 2004 Jan     Marketing sub-manager, Dae-jong Prize Film Festival Committee            - Booked client’s tickets
                         Responsible for researching reactions of customers, advertising         - Handled phone sales
                         the festival
2004 Dec ~ 2005 Jun      Manager and sub-tutor, Seoul Dae-wha Muay Thai gym                  Jan 200X - Feb 200X          Office Assistant           SEOUL CITY HALL
                         Responsible for managing maintenances, matches and athletes
                                                                                                 - Compared information of each year
                                                                                                 - Calculated tax
Skills
                                                                                                 - Input figures on the computer using excel program
IT                           Windows XP, Excel, Powerpoint and the Internet
                                                                                                 -
Language                     Native in Korean, fluent in English, basic skills in Japanese
                                                nd                       st
                                                                                             Jan 200X – Feb 200X          Sales Person               SK TELECOM
Additional                   Driver’s license, 2 dan in Taekwon-do, 1 dan in Muay Thai
                                                                                                 - Sells or explains services to customers through a phone

Activiities
                                                                                             COMPUTER SKILLS
Voluntary service            Activities for disabled children (2002) :
                                                                                             MS Word, Excel         excellent        PowerPoint        good
                         Voluntary for bathing, laundry and household matters
                         Researcher for teenager guidance committee (2002 ~ 2003) :
                         Researching sound club activities that teenagers can join           LANGUAGE

Sport
                                                          nd
                         Athlete of Taekwon-do for 2 Air Defense Brigade of ROKAF            Mother tongue: Korean           English: good    Japanese: basic


Reference                                                                                    INTERESTS
XX                       Professor of Marketing & Logistics in X X University                Listening to music, traveling
In a time when there are far more graduates than
top class graduate jobs, standing out from the
crowd is vital.


Employers now are focused very much on skills
and competencies as a way of deciding who to
employ.
Susan Student
                                                   Suomitie 1, 01600 Vantaa, Finland
                                                     Telephone: +358 40 4651959
                                                   Email: susan.student@gmail.com

                     Studying and working in 3 countries in 3 years has given me valuable & varied experience to
                     draw on, a positive, international outlook, passion to succeed and the drive to strive for further
                     goals. Team player who unites and motivates peers to accomplish the given task within deadlines
                     and to perfection.

                     Passionate Communicator
“For a
communications’             Serves clients in a friendly, professional and honest manner, achieving positive results for
talent like you,            Market Research Company in the Netherlands and German Chamber of Commerce in
selling is a piece          Finland.
of cake” X X,               Communicates easily in multicultural student projects, often taking lead role, actively
CEO of Maxxcount            involving every member, delegating and supervising.
                            Ensured that new German employees were clearly briefed on HR policies in Finland.
                            Created, wrote and presented a guide on company policy, procedures, health and safety
                            and employee responsibility.
                            Created, structured and delivered teaching programme at international preschool.

“Susan worked        Organisational agility
wonders for our             Organised & coordinated Metropolia Business School’s first ever highly successful Gala
first ever                  Evening from finding suitable location within a fixed deadline & tight schedule to sending
Business School             invitations and operating within a strict budget. Planned and hosted programme.
Gala, an                    Arranged & coordinated new accommodation in difficult housing market for clients with
amazing evening             special requirements.
enjoyed by both
staff & students,    Self-motivation and motivating others
ensuring that this          Left home country, Germany, in 2007 to add international dimension to career, started
will become an              working in international environment and learning Finnish.
annual event.” M            Group leader in a student exchange organisation. Coordinated meetings discussing
Korkeakoski,                students’ personal development, using examples from own experience to motivate &
Director                    encourage those with difficulties to continue and resolving problems.
International
Programmes
                     Customer relationship and customer care
Metropolia
Business School            Produced and sold wooden handicraft goods in Helsinki summer market, set up and
                           decorated the stand attractively and served customers/tourists in their own language.

                     Energy and motivation
“A positive &               Studied full semester at INHOLLAND University in the Netherlands, adapting to a new
active participant          country, different project based methodology requiring a positive and open attitude.
in class who                Achieved academic success and returned with a wealth of valuable new experiences and
contributes ideas           self-knowledge.
and promotes
discussion.”         Work history
B Smith, Lecturer
Marketing,           Intern at INS (Industrial News Service), Helsink, Finland       Feb 2010 - present
INHOLLAND
                     Market Researcher, Synovate, Amsterdam, the Netherlands         Sept 2009 - Jan 2010
University
                     Sales Person, Treetop, Helsinki, Finland                        June - Aug 2009
                     Marketing Trainee, German Chamber of Commerce, Helsinki         Sept 2008 - Nov 2008
                     Preschool teacher, H&S International Schools, Espoo, Finland    Oct 2007 - Aug 2008
Think




08/11/2011   32
Digital

                            key words
                    video




text blocks
 strategically
conventionally   unconventionally
PROFESSIONAL
           DIGITAL
           PRESENCE




Linkedin.com
Dangers




08/11/2011         35
SIMULATION 2010


12 YEAR 4 STUDENTS
INTERVIEWED 70 YEAR 2
STUDENTS
Job ad – 7 job postings 7 companies
Transferable
skills



     Targeted
06 October 2010
                   Dear Mr K… and Mr ….


    Cover letter   COMMERCIAL MANAGEMENT ASSITANT TRAINEE

                   I saw your application for a commercial management assistant trainee for Red Bull London in
                   Metropolia’s ‘Tuubi’ and it immediately caught my interest. My passion and knowledge of sports
                   make this a perfect placement opportunity and I would hereby like to be considered for this
                   position.

                   Red Bull’s entry in football has been a mighty impressing achievement. The recent signing of
                   French international Thierry Henry to New York Red Bull truly caught the eye of the world, and
                   being a part of your success would be a fantastic opening. By having a long and varied
                   involvement from the field of sport, knowledge of social media, and experience in business related
                   issues from my education, I strongly feel that I can complement your line-up.
                   A football team relies heavily on outside backing for their performance on the pitch, so it is
                   essential having a former player working with the team which understands the complex reality of a
                   football team.

                   In my journalist internship I organized a new way of reaching out to the targeted reader by using a
                   social media platform gaining a significant larger base of weekly readers for my employer.
                   Moreover I have spent many hours researching the language of the net, especially amongst the
                   youth, and I have a good insight into the requirement required to meet their needs.
                   I currently study at Metropolia Business School where I have gained top marks, acquired vital
                   organising skills, adapted myself to various forms of communication, attained marketing
                   knowledge, as well as acquainted myself with various other forms of the business life.

                   Together I believe that we will create genuine success for the football team as well as generating the
                   needed PR for Red Bull to make the team commercially viable. I am available for a ten months
                   placement period, starting from July next year, and the issue of flexible working hours will not be
                   any problem. In such a stimulating position one should expect nothing less. I hope to hear from you
                   soon and to be given the opportunity to present myself at an interview

                   Yours sincerely

                   Antero Virtanen



08/11/2011                                                                                                                  39
Dear Mr Virtanen

Thank you for your interest towards Red Bull London.

We are pleased to inform you that we have scheduled
an interview for you on Monday 11.10.2010 at
Metropolia Myyrmäki Campus, classroom A110 at 8:00
in the morning.

Please let us know if you have any further questions.

Best Regards

Red Bull London
What are your
greatest
strengths?
I’d say that my
             greatest
             weakness is time
             management.




08/11/2011                      42
It says here
             you speak 4
             foreign
             languages




08/11/2011                  43
Thank you for your time
and you’ll be hearing
from us in a few days
.



    Dear Antero

    Congratulations, you have been chosen to be Red Bull London's new trainee for Commercial Manager
    assistant position.

    We made our decision based on your interest which we think shines through your CV and Cover Letter, also
    by their quality, but also because of your football background and relevant work experience...and a successful
    interview.

    We will provide some written feedback for each applicant by next week Monday.

    Cheers!

    Red Bull London
“This has been the most
                               productive course this
                               semester. We have had to put
                               into action skills which are
                               really needed in the labour
                               market and developed them
                               further. I have to admit that I
                               did not believe that we needed
                               a course in CV writing and job
                               search, but I was indeed
                               wrong, as can be seen from my
                               CV before the course started
                               No wonder I did not get any of
                               the business-related jobs I
                               applied for in spring.”

08/11/2011   Student evaluation of course               47
Study Abroad and Internship Programme for
                     European and Korean students




  “These 6 months had such an impact on me
   that I will try to achieve a so called NIIED
 scholarship for 3 years – by which I can learn
   the Korean language more and even get a
  masters degree from an Korean institution.”
Dan Czarny
Keimyung University Sept 09– Jan 10




                              “Now I know what
                              noonchi is.”



      11/8/2011                       http://saipeks.net   48
“ One thing I felt at
                                                                      the RFID Lab in
                                                                      Finland during whole
                                                                      internship is
                                                                      horizontal thinking
                                                                      and friendly
                                                                      organizational
                                                                      culture. ”



                                                                      Seongho Park

“ Working in Finland was the luckiest
opportunity in my life. I can feel how
Finland could become a strong and
wealthy country in Europe.”

Youngju Kim

      11/8/2011            Helsinki Metropolia University of Applied Sciences                 49
Assessments of placements
ASSESSMENT OF PLACEMENT - before

Company visit (in Finland, occasionally abroad)

Regular contact – email, phone
(often seen as intrusive by both company and student)

Supervisor’s interim and final assessment

Interim and final report




 11/8/2011       Helsinki Metropolia University of Applied Sciences   51
ASSESSMENT OF PLACEMENT - now

     Personal and professional development plans
     Realistic goals

     New forms of contact
        Blog
        Video conferencing
        Social media

     Evidence portfolio

     Case studies


11/8/2011           Helsinki Metropolia University of Applied Sciences   52
EVIDENCE PORTFOLIO




08/11/2011                        53
08/11/2011   54
08/11/2011   55
08/11/2011   56
In conclusion
                      Preparation
                       2nd year                                    Internship
                        course




                                        NOW
                                                                                 Debrief
                Curriculum
                                                                             4th year course



Global                                       Portfolios
career                                           Cases


    11/8/2011           Helsinki Metropolia University of Applied Sciences                     57
To develop
                                                                        Internship
                             Preparation                             Monitoring quality
                             Technology                                 Audio/video
                             ePortfolios                                Shadowing /
                                                                         mentoring




Alumni
                                               IN
                                                                                      Career services

Shadowing
                Curriculum
                                             FUTURE                                   Video simulation




Global
career                                           ePortfolios
                                              Cases & database




    11/8/2011                    Helsinki Metropolia University of Applied Sciences                      58
THANK YOU




Louise Stansfield
Senior Lecturer
Metropolia Business School

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From internship to business career - best practices example in Finland

  • 1. From internship to a career in global business - best practices in Finland Edited version of a presentation given at Seoul National University November 2010 Louise Stansfield Senior Lecturer Metropolia Business School
  • 2.
  • 3. Population 5,365,528 PISA 71% of population in work Nokia & Xylitol Unemployment 7% (09.2010) Innovation high-tech Unemployment under 25s Knowledge society 23.5% Network economy Finland autumn 2010 3
  • 4. The UAS in the Finnish education system 16 Universities 25 Universities of Applied Sciences (UAS) • Regional • Multi-field • Government funded • High degree of autonomy • No tuition fees • Labour market needs • Links with industry & working life • Theory and practice • Core & professional studies, electives + final project • Internship (placement/work experience) • Innovation • Entrepreneurship • Applied Research and Development • 275 degree programmes taught in English 08/11/2011 Finnish Education System 2010 4
  • 6. Technology can also facilitate diagnostic testing Uraohjaus.net
  • 7. HELSINKI METROPOLIA UNIVERSITY OF APPLIED SCIENCES Placement and career services
  • 8. HELSINKI METROPOLIA UNIVERSITY OF APPLIED SCIENCES 4 fields of study: Technology, communication and transport Health care and social services Business administration Culture 15,000 Students, 1,100 Staff 49 Degree programmes 13 Degree programmes in English 11/8/2011 Helsinki Metropolia University of Applied Sciences 8
  • 9. INTERNATIONALISATION IN FIGURES 940 International degree programme students from 70 nationalities 350 Incoming exchange students 470 Outgoing exchange students 200 Incoming staff exchanges 280 Outgoing staff exchanges 300+ international Higher Education Partners 11/8/2011 Helsinki Metropolia University of Applied Sciences 9
  • 10. Universum student survey 2009 - employment Career goals ENGINEERS BUSINESS • To have work/life balance • To be a technical or functional Preferred departments: expert Preferred departments: • R&D • To be secure or stable in my job • Marketing • Production • Human resources • Consulting • PR and communication
  • 11. 11/8/2011 http://targetjobs.co.uk/careers-advice/working-in-europe 11
  • 12. Intranet – jobs and placement ads by field of study 08/11/2011 12
  • 13.
  • 15. Harnessing links to corporate and external websites Need for placements in English NOKIA Graduate scheme Internship scheme Recruitment Management System Idea generation (Ideation) Nokia bootcamp 08/11/2011 15
  • 16. Students and graduates sharing recruitment experiences in social media 08/11/2011 16
  • 17. METROPOLIA BUSINESS SCHOOL International Degree Programmes – best practices for placement and career orientation
  • 18. EBA Dutch link EBA British link EM IBL Autumn semester YEAR 1 Spring semester Place Autumn ment semester YEAR 2 Spring semester Place Autumn ment Placement Placement semester YEAR 3 Spring Placement Placement semester Autumn Placement Placement semester YEAR 4 Spring Bachelor's Bachelor's semester thesis thesis European Business Administration EBA European Management EM International Business & Logisitics IBL
  • 19. Metropolia Business School recent graduates’ current job titles include … Senior Consultant • Consultant • HR Advisor • Vice President Business Development • Trading controller • Treasury Analyst • Currency Dealer Manager Accounting & Reporting • Research Analyst Head of Operations Currencies • Banking Advisor Marketing Director • Marketing communications coordinator Director of Marketing • Multichannel Marketing Expert • Marketing Communications Coordinator • Marketing Communications Planner Manager • Senior Account Manager • Sales Manager • Project Manager • Business Manager • Sales Representative Procurement Manager • Purchasing Manager • Sales Officer Business Developer • Customer Service Rep • Operations Coordinator • International Consumer Insight Director Independent Outsourcing/Offshoring Professional Project Controls Engineer • Web based services consultant Recruitment Coordinator • Personal Assistant to the Vice President • Digital planner • TV planner • Employability Oct 2010 approx 98% Average starting salary of €2,330 a month
  • 20. Our graduates currently work for… ABROAD IN FINLAND Goldman-Sachs • Deloitte & Nokia • Nokia-Siemens networks Touche • Ernst & Young Oracle • Sonera • Stockmann Nokia China * Wärtsilä China Nissan Nordic Europe • Metsä Tissue • Xerox Oy • BASF • Unido Accenture • Handelsbanken • PNM Getty Images • Saatchi & Saatchi Tapiola Bank • Danske Agilent Technologies • IBM • Mattel • Chanel London Bayer • HP • ABB • Kesko Food Ltd • Ricoh Europe • Fenno GE Money • Aplicom • OpenBit Ltd • Global Currencies Ltd • Aereal Aldata Solution Finland Oy • Bank Arena Holding • DHL Express Nordics Diageo PLC • Professional Connections • DNA Ltd Zurich Financial • Funktio Oy • Visma • Kemira General Motors Europe • L’Oréal • Millipore • Universal Music • Carat Finland • Aegis Media • GigaSpaces Technology • Efecte Corp • Hiab Oy • Ecolane Europanel • H & M London Egmont Publishing • Zipipop • Muxlim • Tradedoubler SAS • Blue1 • Finnair • Cargotec
  • 21. Metropolia Business School international degree programme students need a good CV in year 2 of their studies Good CV Good placement Good graduate CV Good Good Good graduate graduate placement CV entry level job Good part-time job Good summer job
  • 22. “The placement is a period which would boost my chances for “that great job” in the future. So I would be happy to do an unpaid placement if it strengthened my chances for a good future job.”
  • 23. WORK PLACEMENT ORIENTATION - year 2 CAREER ORIENTATION – year 4 2 simultaneously taught courses
  • 24. Work Placement Orientation – year 2 (Business Communication 3 credits) Job applications CVs + cover letter Alternatives Job interview Career portfolio PLACEMENT INFORMATION Career related digital literacy
  • 25. Career Orientation 2 credit course – year 4 after placement Placement feedback + follow-up Information to 2nd years CV update, further studies, career guidance, consultation Simulation Students as HR managers in companies Create job posting, process applications, Interview candidates, select, follow-up
  • 26. Traditional (weak) CV Anna Manninen Pietarinkatu 14 B 36, 00120 Helsinki 040-533 1122 anna.manninen@metropolia.fi EDUCATION Espoonlahti Upper Secondary School Matriculation Examination 2003-2006 Helsinki Metropolia University of Applied Sciences and University of Lincoln Double Degree Programme in European Management BA and BBA 2007-2011 WORK EXPERIENCE State Security Networks Lmt. September 2008 – present, Procurement Assistant Designing and writing requests for quotations. Writing orders. Designing model documents for employees’ use (request for quotation, contract, order). Assisting the assistant director. June 2008 – August 2008, Summer Trainee Registered invoices purchase account ledger using Sonet –program Assisted with tendering e.g. requests for quotations Videofirma Makuuni Oy (Movie rental store) August 2007 – May 2008 Rented movies, till work, customer service Opened and closed the store counted the till Independent work took care of the store alone when in shift Café Picnic August 2006 – January 2008 Customer service, till work, special coffees, counting the till, opening and closing the café Reed Business Information Oy July 2006 – August 2006 Fair guide in “Espoon Asuntomessut 2006” Stockmann December 2005 – January 2006 Christmas helper customer service Multicatering Oy (Fast food at the events in Olympic Stadium) May 2005 – October 2005 Till work, cooking, counting the till LANGUAGES Finnish: mother tongue, English: fluent, Swedish: good, French: good, Spanish: satisfactory, Italian: beginner, Chinese: beginner INTERESTS Foreign languages and cultures, playing the piano; light music and improvisation
  • 27. Personal Details Lee J Name : X X Kim Mobile Phone : + Address phone no email Date of Birth : 22 May 1989 E-mail : xx@hanmail.net Nationality: Korean Marital Status : Unmarried Position of the Marketing and Sales Trainee Address : EDUCATION March 200X- July 20XX Famous University / South Korea Education World Commerce 2006 Mar ~ 2010 Jun X X University (South Korea) : BA in Business Administration WORK EXPERIENCE 2005 Jul ~ 2006 Jun Bournemouth Business School International (U.K) : Mar 200X - Jul 200X Office Assistant LAWNB Communication and Business Skills Course, - LAWNB provides information and holds a lecture about law Marketing, Advertisement & Public Relations Course - Compared and corrected information 2005 Mar ~ 2005 Jun Gang Nam University of California Riverside (South Korea) : General English - Input amended text of Constitution - Learned company computer program Professional Experience 2004 Mar ~ 2003 Sep Airman 1st Class as a manager for special weapons and a secretary, Jul 200X - Aug 200X Receptionist TICKETLINK Republic of Korea Air Force - TICKETLINK provides information and booking services about performances through both Responsible for managing special weapons, missiles and arms web and call 2003 Sep ~ 2004 Jan Marketing sub-manager, Dae-jong Prize Film Festival Committee - Booked client’s tickets Responsible for researching reactions of customers, advertising - Handled phone sales the festival 2004 Dec ~ 2005 Jun Manager and sub-tutor, Seoul Dae-wha Muay Thai gym Jan 200X - Feb 200X Office Assistant SEOUL CITY HALL Responsible for managing maintenances, matches and athletes - Compared information of each year - Calculated tax Skills - Input figures on the computer using excel program IT Windows XP, Excel, Powerpoint and the Internet - Language Native in Korean, fluent in English, basic skills in Japanese nd st Jan 200X – Feb 200X Sales Person SK TELECOM Additional Driver’s license, 2 dan in Taekwon-do, 1 dan in Muay Thai - Sells or explains services to customers through a phone Activiities COMPUTER SKILLS Voluntary service Activities for disabled children (2002) : MS Word, Excel excellent PowerPoint good Voluntary for bathing, laundry and household matters Researcher for teenager guidance committee (2002 ~ 2003) : Researching sound club activities that teenagers can join LANGUAGE Sport nd Athlete of Taekwon-do for 2 Air Defense Brigade of ROKAF Mother tongue: Korean English: good Japanese: basic Reference INTERESTS XX Professor of Marketing & Logistics in X X University Listening to music, traveling
  • 28. In a time when there are far more graduates than top class graduate jobs, standing out from the crowd is vital. Employers now are focused very much on skills and competencies as a way of deciding who to employ.
  • 29.
  • 30.
  • 31. Susan Student Suomitie 1, 01600 Vantaa, Finland Telephone: +358 40 4651959 Email: susan.student@gmail.com Studying and working in 3 countries in 3 years has given me valuable & varied experience to draw on, a positive, international outlook, passion to succeed and the drive to strive for further goals. Team player who unites and motivates peers to accomplish the given task within deadlines and to perfection. Passionate Communicator “For a communications’ Serves clients in a friendly, professional and honest manner, achieving positive results for talent like you, Market Research Company in the Netherlands and German Chamber of Commerce in selling is a piece Finland. of cake” X X, Communicates easily in multicultural student projects, often taking lead role, actively CEO of Maxxcount involving every member, delegating and supervising. Ensured that new German employees were clearly briefed on HR policies in Finland. Created, wrote and presented a guide on company policy, procedures, health and safety and employee responsibility. Created, structured and delivered teaching programme at international preschool. “Susan worked Organisational agility wonders for our Organised & coordinated Metropolia Business School’s first ever highly successful Gala first ever Evening from finding suitable location within a fixed deadline & tight schedule to sending Business School invitations and operating within a strict budget. Planned and hosted programme. Gala, an Arranged & coordinated new accommodation in difficult housing market for clients with amazing evening special requirements. enjoyed by both staff & students, Self-motivation and motivating others ensuring that this Left home country, Germany, in 2007 to add international dimension to career, started will become an working in international environment and learning Finnish. annual event.” M Group leader in a student exchange organisation. Coordinated meetings discussing Korkeakoski, students’ personal development, using examples from own experience to motivate & Director encourage those with difficulties to continue and resolving problems. International Programmes Customer relationship and customer care Metropolia Business School Produced and sold wooden handicraft goods in Helsinki summer market, set up and decorated the stand attractively and served customers/tourists in their own language. Energy and motivation “A positive & Studied full semester at INHOLLAND University in the Netherlands, adapting to a new active participant country, different project based methodology requiring a positive and open attitude. in class who Achieved academic success and returned with a wealth of valuable new experiences and contributes ideas self-knowledge. and promotes discussion.” Work history B Smith, Lecturer Marketing, Intern at INS (Industrial News Service), Helsink, Finland Feb 2010 - present INHOLLAND Market Researcher, Synovate, Amsterdam, the Netherlands Sept 2009 - Jan 2010 University Sales Person, Treetop, Helsinki, Finland June - Aug 2009 Marketing Trainee, German Chamber of Commerce, Helsinki Sept 2008 - Nov 2008 Preschool teacher, H&S International Schools, Espoo, Finland Oct 2007 - Aug 2008
  • 33. Digital key words video text blocks strategically conventionally unconventionally
  • 34. PROFESSIONAL DIGITAL PRESENCE Linkedin.com
  • 36. SIMULATION 2010 12 YEAR 4 STUDENTS INTERVIEWED 70 YEAR 2 STUDENTS
  • 37. Job ad – 7 job postings 7 companies
  • 39. 06 October 2010 Dear Mr K… and Mr …. Cover letter COMMERCIAL MANAGEMENT ASSITANT TRAINEE I saw your application for a commercial management assistant trainee for Red Bull London in Metropolia’s ‘Tuubi’ and it immediately caught my interest. My passion and knowledge of sports make this a perfect placement opportunity and I would hereby like to be considered for this position. Red Bull’s entry in football has been a mighty impressing achievement. The recent signing of French international Thierry Henry to New York Red Bull truly caught the eye of the world, and being a part of your success would be a fantastic opening. By having a long and varied involvement from the field of sport, knowledge of social media, and experience in business related issues from my education, I strongly feel that I can complement your line-up. A football team relies heavily on outside backing for their performance on the pitch, so it is essential having a former player working with the team which understands the complex reality of a football team. In my journalist internship I organized a new way of reaching out to the targeted reader by using a social media platform gaining a significant larger base of weekly readers for my employer. Moreover I have spent many hours researching the language of the net, especially amongst the youth, and I have a good insight into the requirement required to meet their needs. I currently study at Metropolia Business School where I have gained top marks, acquired vital organising skills, adapted myself to various forms of communication, attained marketing knowledge, as well as acquainted myself with various other forms of the business life. Together I believe that we will create genuine success for the football team as well as generating the needed PR for Red Bull to make the team commercially viable. I am available for a ten months placement period, starting from July next year, and the issue of flexible working hours will not be any problem. In such a stimulating position one should expect nothing less. I hope to hear from you soon and to be given the opportunity to present myself at an interview Yours sincerely Antero Virtanen 08/11/2011 39
  • 40. Dear Mr Virtanen Thank you for your interest towards Red Bull London. We are pleased to inform you that we have scheduled an interview for you on Monday 11.10.2010 at Metropolia Myyrmäki Campus, classroom A110 at 8:00 in the morning. Please let us know if you have any further questions. Best Regards Red Bull London
  • 42. I’d say that my greatest weakness is time management. 08/11/2011 42
  • 43. It says here you speak 4 foreign languages 08/11/2011 43
  • 44. Thank you for your time and you’ll be hearing from us in a few days
  • 45. . Dear Antero Congratulations, you have been chosen to be Red Bull London's new trainee for Commercial Manager assistant position. We made our decision based on your interest which we think shines through your CV and Cover Letter, also by their quality, but also because of your football background and relevant work experience...and a successful interview. We will provide some written feedback for each applicant by next week Monday. Cheers! Red Bull London
  • 46.
  • 47. “This has been the most productive course this semester. We have had to put into action skills which are really needed in the labour market and developed them further. I have to admit that I did not believe that we needed a course in CV writing and job search, but I was indeed wrong, as can be seen from my CV before the course started No wonder I did not get any of the business-related jobs I applied for in spring.” 08/11/2011 Student evaluation of course 47
  • 48. Study Abroad and Internship Programme for European and Korean students “These 6 months had such an impact on me that I will try to achieve a so called NIIED scholarship for 3 years – by which I can learn the Korean language more and even get a masters degree from an Korean institution.” Dan Czarny Keimyung University Sept 09– Jan 10 “Now I know what noonchi is.” 11/8/2011 http://saipeks.net 48
  • 49. “ One thing I felt at the RFID Lab in Finland during whole internship is horizontal thinking and friendly organizational culture. ” Seongho Park “ Working in Finland was the luckiest opportunity in my life. I can feel how Finland could become a strong and wealthy country in Europe.” Youngju Kim 11/8/2011 Helsinki Metropolia University of Applied Sciences 49
  • 51. ASSESSMENT OF PLACEMENT - before Company visit (in Finland, occasionally abroad) Regular contact – email, phone (often seen as intrusive by both company and student) Supervisor’s interim and final assessment Interim and final report 11/8/2011 Helsinki Metropolia University of Applied Sciences 51
  • 52. ASSESSMENT OF PLACEMENT - now Personal and professional development plans Realistic goals New forms of contact Blog Video conferencing Social media Evidence portfolio Case studies 11/8/2011 Helsinki Metropolia University of Applied Sciences 52
  • 57. In conclusion Preparation 2nd year Internship course NOW Debrief Curriculum 4th year course Global Portfolios career Cases 11/8/2011 Helsinki Metropolia University of Applied Sciences 57
  • 58. To develop Internship Preparation Monitoring quality Technology Audio/video ePortfolios Shadowing / mentoring Alumni IN Career services Shadowing Curriculum FUTURE Video simulation Global career ePortfolios Cases & database 11/8/2011 Helsinki Metropolia University of Applied Sciences 58
  • 59. THANK YOU Louise Stansfield Senior Lecturer Metropolia Business School