As the rate of change and technical development accelerates, rapidly building new skills becomes a key priority. This workshop is about building a learning organization that allows companies to compete with the speed of learning.
We will discuss the employees ability to learn themselves, learnability. The learning culture encouraging growth and learning. How to embed learning in work and design organizations and work itself for learning. Through all we will discuss how technology can accelerate learning in the organization.
This is the workshop format. We spend approximately 3 hours on the workshop including beehaves and discussions.
4. Future Learning Organisation
What happened to the
Travel Agency?
28m journeys 39m journeys
75 1
1999 2017
+ 77%
6000 employees 3000 employees- 50%
5. Future Learning Organisation
Competence Development
in focus
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
10000
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Lack of skills in Sweden Investments in EdTech (MUSD)
6. Future Learning Organisation
What is a Learning
Organisation?
An organization that acquires knowledge and innovates fast enough to
survive and thrive in a rapidly changing environment.
• encourages continuous learning, critical thinking and new ideas.
• allows and learns from mistakes end experiments.
• implements new knowledge into daily work throughout the organization.
Peter Senge, Bersin Deloitte etc.
7. Future Learning Organisation
High performing learning
organisations are more profitable
Probability for top result
• Innovation
• Productivity
• Employee development
2x
7x
Profitability growth
Bersin, High Impact Learning Culture
3x
12. Future Learning Organisation
Job transformation
2018 to 2022
Data Analysts
AI and Machine Learning Specialists
People and Culture Specialists
Organizational Development
Specialists
User Experience Designers
Service and Solutions Designers
…
Bookkeeping and Payroll Clerks
Administrative Secretaries
Financial Analysts
Bank Tellers and Related Clerks
Accountants and Auditors
Sales and Purchasing Agents
…
World Economic Forum, ”Future of Jobs report 2018”
13. Future Learning Organisation
Building new
competences at speed
In demand 2022
• Creativity and initiative
• Social influence
• “System” analysis
• Digital literacy
• Innovation
• Complex problem-solving
• Active learning
• Data analytics
• …
Professional
skills +
World Economic Forum, ”Future of Jobs report 2018”
Do we have these skills?
14. Future Learning Organisation
Dramatic increase in
development needs?
From 30 hours/ year
Association of Talent Development, World Economic Forum
Adding 100 hours/ year
100
400
15. Future Learning Organisation
Exponential technical
growth but linear adaptation
Kurzweil, Moore, Brinker mf.fl
Change
Time
Technological
development
Organizational change,
expectations
Disappointment
Surprise
16. Future Learning Organisation
Exponential technical growth
but linear adaptation
Kurzweil, Moore, Brinker mf.fl
Change
Time
Technological
development
Organizational
change
Individual
change
Are we adaptable enough?
17. Future Learning Organisation
The situation of
todays worker
5:e min
interruption
75%
stressed
Bersin Deloitte, Modern Learner
20%
on search
Harder to fit learning
in a busy day! 27%
Wasted on
mail
40%
mobile
30%
gig
18. Future Learning Organisation
We are not learning
as before
Bersin, ”Meet the modern learner”
Shorter moments
Mobile first
Just-in-time
Collaboration
Self directed
19. Future Learning Organisation
Learning and growth very
important for new generations
19
1st = Learning & growth
CollaborativeDigital natives
Transparency
PwC, “Millennials at work”, Gallup, Linkedin etc.
Job hoppers Feedback & recognition
Impatient
How are we adapting for
Millenials?
20. Future Learning Organisation
Discuss with your
neighbor
Take 2-3 minutes to discuss:
How does these challenges
impact xxx?
• Skill shift
• Work situation
• Learner preferences
• New generation needs
23. Future Learning Organisation
”Instead, what is far more
valuable is to have the
ability to learn and to
apply those learnings into
new and unique scenarios
Enter the Learning
Worker
It's no longer about what you know, it's about
how you can learn and adapt.”
Morgan Jacob, Future of Work
Heavy Learners (5 hours/week)
39% more productive/successful
74% more goal oriented
21% happier at work
Korn Ferry, ManPower, LinkedIn, Bersin
25. Future Learning Organisation
Growth Mindset
Carol S. Dweck
• I can learn anything
• Failures are possibilities
for learning
• I will succeed if trying
harder
• Challenges helps me
growing
• I enjoy trying new things
• I either can or can´t
• Failures are caused by my
limitations
• Success is depended on my
inherit capability
• I dislike challenges
• I keep to what I already
master
29. Future Learning Organisation
Learn from experiences
• Ask for challenges
• Take new roles
• Experiment
• Ask for feedback
• Reflect on your way home
• Lessons learnt
• Document conclusions
• ...
30. Future Learning Organisation
Social media
• Find your forums
• Comments
• Share experiences
• Add value
• Put questions
• ..
Use your network
• Plan the network
• Maintain the network
• Participate in groups
• Search for advice
• …
Learn from others
31. Future Learning Organisation
• Micro course
• MOOC
• Video
• Articles
• …
Learn from education
and environment
40%
new!
>30
min/day
32. Future Learning Organisation
Use tools that
enhances your learning
Read/view Share
Write
Search Discuss
Gather Comment
Take coursesInstructions
Follow
Digital learning ecosystem
34. Future Learning Organisation
What IS a learning
culture?
• Encourages and rewards risk taking
(“dare to try”)
• Empowers employees in work and
learning decisions
• Uses mistakes for learning
• Designs work for learning
• Encourages reflection
• Values learning
• Enables collaboration and sharing
Bersin, High Impact Learning Culture
41. Future Learning Organisation
Leads by example
Är själv en LQ
• Experiments/”dares to try”
• Talks about own failures
• Recruits/rewards LQ
• Promotes value of learning
• Talks about own learning
• Shares knowledge
• Gives lectures
• …
42. Future Learning Organisation
Actively plans for
experiences
• Challenging tasks
• Plans activities - gaps
• Observation/ job shadowing
• After action reviews
• Embed reflections in work
• Plans for continuous feedback
• Problem solving sessions
• Talks of own experiences
• …
44. Future Learning Organisation
Promotes collaboration
and learning
• Learning Fridays
• Promotes 30 min learning work outs
• Knowledge sharing in meetings
• Rewards learning/sharing
• Sets targets on sharing
• Transparent with information
• Moves work to collaboration platform
• …
45. Future Learning Organisation
Discuss for
10 minutes
How can we promote a culture where
employees want to, are able to and
are allowed to continuously learn?
47. Future Learning Organisation
The need to integrate
learning in work
5:e min
interruption
75%
stressed
1%
learning
Learning in the flow of work
Bersin Deloitte, Modern Learner
88. Future Learning Organisation
How will responsibilities
for L&D change?
• Understand needs
• Develop courses
• Administer students
PUSH PULL
Curating online
content
Collaborating
& sharing
Micro
learning
Embedding
in work
Informal
learning
89. Future Learning Organisation
New role for Learning &
Development
Develop,
deliver &
administer
courses
• Promote a learning culture
• Enable employee self-driven learning
• Help managers support employee development
• Help business embed learning in the flow of work
• Use digital learning technologies as enablers
• Coordinate and act as center of expertise
The way we learn is at constant change. How we learnt only 10 years ago has changed.
Relating to the work situation I presented, we want to learn short and shorter moments. Our attention span is continuously diminishing. In fact a video cant be more than 3-4 minutes before we lose attention.
We now start using the mobile first for learning.
Learning has to happen at the point of need. 75% prefer googling to taking a course.
80% prefer using their peers and learn collaboratively.
We are much more self-directed than before and prefer to search for learning ourselves. In fact we prefer to invest of own money in learning. 2/3 of IT personnel have invested of own money and online course libraries is a market of 750 mkr growing 30%