2. The strength of future companies in the coming
years would neither be saturated urban markets
or export markets which suffer from
uncompetitive prices overseas but the rural
market.
3. What is Rural marketing?
“Rural marketing can be seen as a function
which manages all those activities involved in
assessing, stimulating & converting the
purchasing power into an effective demand
for specific products & service & moving them
to the people in rural areas to create
satisfaction & a standard of living for them &
there by achieves the goals of the
organization.”
- Dr. Omkareshwar Manappa
4. Profile of rural consumers
About 68% of India's population (593731 villages ,300 cities and 4600
towns) (*Census Board 2011)
Consumer Characteristics:
• Low purchasing power
• >600 million consumers spread over 5,93,731 villages
• Low per capita income
• Low literacy level-58% (Urban 79% )
• Divisions based on caste, community and other hierarchical
factors
• 60% of rural income is from Agriculture
Rural consumers value for money (Don’t pay extra for frills)
• Rural Demand
– Seasonal or Festival
5. Factors influencing rural consumer
behavior
• Environment of the consumer: (Electrification, water supply
,road network, education)
• Creative use of product:
– Godrej hair dye being used as a paint to colour horns of oxen,
– Washing machine being used for churning lassi.
• Product: preferences for color, size, design and shape differs . Eg.
Philips audio systems.
• Social practices: Variety in cultures each exhibits
different social practices
• Decision making by male head:
– For example, the Mukhiya’s opinion in most cases, is
shared with the rest of the village
6. Profile of urban consumers
• High literacy
• High income
• High awareness
• High standard of living
• Brand conscious
• Buying decisions;
– family influences,
– peer group influences,
– personal interest,
– information and experience,
– Situational influence
– Social surroundings -Physical surroundings - Temporal factors
8. • 700 million potential consumers,
• over 40 per cent of the Indian middle-class,
and about half the country's disposable
income
9. • 68% population of India is in Rural India.
• More than 10 Government schemes Running.
• Main Target is to Increase Rural income by
generating employment.
• SGSY, MNREGA, SHG’s – Step towards
Generating Employment.
10. • Budget Allocation up from INR 10,000 Crs. to
58,000 Crs. for rural development.
• As per BCG and CII reports Rural Customers
will be 36% of House Holds by 2025.
• This market will be open for retail sector.
• Ten Fold growth In rural Market by 2025 to
reach USD 100 Bn Mark. - HUL
11. Marketing In Rural India
• Rural Marketing is Less Liquidity Demanding.
• Village Meals, Nukkad Natikas, Mobile Vans,
Wall Paintings Can do the trick.
• These marketing attempts have been very
effective.
12. Why Companies need to target rural market
• Saturation in urban market.
• To counter or match the competitor’s strategies.
• The government increase in spending in rural
areas.
• Increase in rural purchasing power.
• New favorable policy measures by government.
• Rural spending is now less dependent on farm
income,.
• Source of raw material in a cost efficient manner
• Gaining access to cheap labor pools.
13. Challenges in rural marketing
• Right Competence
• Limited knowledge
• Transportation
• Communication
– Literacy rate 41.2%(1991) to 58.4%in 2011
• Retailing & Warehousing
– For every 16 villages there is one bank
14. Traditional four P’s of marketing —
product, price, place and promotion,
Four A’s — affordability, awareness,
availability and acceptability
15. HUL : Khushiyon Ki Doli
• Awareness: 4-5 teams of promoters head to each
village and invite the residents to gatherings (
‘mohallas’) to make them aware of the company
and its products.
• Consumer Engagement: The promoters go door-
to-door and conduct consumer home visits to
generate trials where they offer promotions to
the consumers.
• Retail: Finally, there is another team which visits
all the shops in the village which ensures
improved availability and visibility of the brands.
16.
17. PRIVATE COMPANY EFFORTS
Coca-Cola’s Parivartan
• Trained more than 6,000 retailers to display and
stock products Coca-Cola
• Provided low-cost iceboxes as regular power
outages meant families could not depend on
refrigerators.
• Doubled sprnding on advertising on Doordarshan,
which alone reached 41% of rural households.
Dabur ASTRA
• ASTRA [advanced sales training for retail
ascendance]
• In several regional languages.
18. • Godrej introduced three brands of Cinthol,
Fair Glow and Godrej (soap) in 50-gram packs,
priced at Rs 5;
• Adidas and Reebok increased their sales by
50% in rural markets by reducing prices.
19. FMCG
• HUL’s Project Shakti,
• Colgate Palmolive: Operation Jagruti-Switch from
Charcoal to Colgate tooth powder
• Tata Tea’s Gaon Chalo
• ITC’s E-Chaupal
• Cavin Kare : Free sample of Chik Champoo
• Marico Industries
- Parachute coconut oil -“Sudhata ki pehchan”
21. Consumer Durables
• Videocon introduced a washing machine
without a drier for US$60;
• Philips launched a low-cost smokeless chulha
• DCM Shriram developed a low-cost water
purifier especially for rural areas
• LG Electronics Sampoorna : developed a
customized TV which was cheap and capable of
picking up low-intensity signals for the rural markets
Notas do Editor
Divisions based on caste, community and other hierarchical factors continue to exist in rural areas. Perceptions, traditions and values vary from State to State and, in some cases, from region to region within a State.
Environment of the consumer: The environment or the surroundings, within which the consumer lives, has a very strong influence on the buyer behaviour, egs. Electrification, water supply affects demand for durables.Creative use of product: Eg. Godrej hair dye being used as a paint to colour horns of oxen, Washing machine being used for churning lassi. The study of product end provides indicators to the company on the need for education and also for new product ideas.Product: Rural consumer have different preferences for color, size, design and shape. Eg. Philips audio systems. Urban India looks at technology with the viewpoint of ‘the smaller the better’. However, in rural India, the viewpoint is totally opposite. That is the main reason for the large acceptance of big audio systems. Thus Philips makes audio systems, which are big in size and get accepted in rural India by their sheer size.Social practices: There are so many different cultures, and each culture exhibits different social practices. For example, in a few villages they have common bath areas. Villagers used to buy one Lifebuoy cake and cut it into smaller bars. This helped lifebuoy to introduce smaller 75-gram soap bars, which could be used individually.Decision making by male head: The male in Indian culture has always been given the designation of key decision maker. For example, the Mukhiya’s opinion (Head of the village), in most cases, is shared with the rest of the village. Even in a house the male head is the final decision maker. In rural areas, this trend is very prominent.
Policy in terms of loan and tax benefits.
Telecom And Banking
TV ,Fridge, Fan, Pressure Cooker, Cycle, Two wheelers, Sewing machines, watch, mixer grinder, radio, music system, Fans, Washing machines