This document discusses employee engagement and its relationship to organizational and individual outcomes. It defines employee engagement as the energy, passion, and commitment employees feel towards their work and organization. When engagement is high, employees are more productive, customers are more satisfied, and profits are higher. The document also identifies the top drivers of engagement, including trust in leadership, career growth opportunities, and relationships with coworkers and managers. Highly engaged employees perform 20% better and are 87% less likely to leave an organization.