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In Search of Supply Chain
Excellence
Lora Cecere of Supply Chain Insights
Supply Chain Insights LLC Copyright © 2013, p. 2
Supply Chain Insights is focused on delivering
independent, actionable and objective
advice for supply chain leaders. A company
dedicated to research, turn to us when you
want the latest insights on supply chain trends,
technologies to know and metrics that matter.
About Us
Supply Chain Insights LLC Copyright © 2013, p. 3
Over 30 Reports Planned for 2013
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 4
This is the new bible for all supply chain
executives. It provides an insider’s
perspective that will prove incredibly
valuable to even the most grizzled
supply chain veteran. This is the next
must-have business book.
--Bruce Richardson, Chief Enterprise
Strategist, Salesforce.com
Today, the worlds of social business and
supply chain management have many
degrees of separation. I enjoyed working
with Lora to understand what the future
transformation of digital marketing to
digital business could look like.
--Jeremiah Owyang, Research
Director, Altimeter
Second Printing of Bricks Matter:
16 Five-Star Reviews on Amazon
Book can be ordered from Amazon.com in Hardcopy or Digital Format
Supply Chain Insights LLC Copyright © 2013, p. 5
March 2014 Publication
2013 Publications
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 6
A Look at History: Progress in Productivity
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 7
A Look at Retail
Supply Chain Insights LLC Copyright © 2013, p. 8
Current State: Corporate Social
Responsibility
Supply Chain Insights LLC Copyright © 2013, p. 9
Source: Supply Chain Insights, Corporate Annual Reports 2000-2011
Inventory Performance
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Consumer Packaged Goods 59.0 57.0 62.0 64.0 67.0 67.0 68.0 70.0 70.0 64.0 64.0 67.0
Chemical 71.5 71.9 78.2 75.1 62.0 70.3 68.1 64.3 64.3 78.6 72.9 72.8
Pharma 122.2 133.7 190.1 171.0 184.3 175.6 167.8 149.8 154.9 198.7 154.3 131.8
High Tech 93.1 57.6 46.5 48.5 35.9 37.3 43.8 36.8 34.6 41.3 34.8 30.4
Average 86.5 80.0 94.2 89.6 87.3 87.5 86.9 80.2 81.0 95.6 81.5 75.5
0.0
50.0
100.0
150.0
200.0
250.0
DaysofInventory
Supply Chain Insights LLC Copyright © 2013, p. 10
Current State: Sales and Operations
Planning
Supply Chain Insights LLC Copyright © 2013, p. 11
A Supply Chain
is a Complex System
with Complex Processes
with Increasing Complexity
Supply Chain Insights LLC Copyright © 2013, p. 12
Trying to Reach Balance
Supply Chain Insights LLC Copyright © 2013, p. 13
Cross Industry View: (2000-2011)
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 14
Industry Averages
Supply Chain Insights LLC Copyright © 2013, p. 15
Consumer Packaged Goods Industry
Performance
Supply Chain Insights LLC Copyright © 2013, p. 16
Three Different Strategies
Supply Chain Insights LLC Copyright © 2013, p. 17
CPG: An Industry with Leaders
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 18
Pharmaceutical
Supply Chain Insights LLC Copyright © 2013, p. 19
Drug Manufacturers- Major (1)
Source: Supply Chain Insights LLC, Corporate Annual Reports 2002-2012 from One Source
2002
2012
2002
2012
2002
2012
0
1
2
3
4
5
200 300 400 500 600 700 800
InventoryTurns
Revenue per Employee (K$)
Bristol-Myers Squibb Co. Eli Lilly & Co. Pfizer Inc.
Best Scenario
BMY
526, 3.3
PFE
500, 1.5
LLY
445, 1.7
Average (Revenue per Employee, Inventory Turns)
Supply Chain Insights LLC Copyright © 2013, p. 20
Healthcare Value Chain
Financial Metrics
Supply Chain Insights LLC Copyright © 2013, p. 21
Industry Progress
Supply Chain Insights LLC Copyright © 2013, p. 22
Introducing the
Supply Chain Index
A formulaic representation of
how companies are trading off
growth, profitability, cycle and
complexity performance on
selected supply chain financial
metrics against market
valuation.
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 23
Selected 14 Core
Supply Chain Ratios to Study
Financial Metrics
Growth Profitability Cycle Complexity
Common Shares Cash Cash-to-Cash Cycle Altman Z
Employee Growth Cash Change in Period Days of Finished Goods Capital Turnover
Employees Cash on Hand Days of Inventory Current Ratio
Market Capitalization Cash Ratio TTM Days of Payables Outstanding Quick Ratio
R&D Margin Cash Ratio Quarter Days of Raw Materials Return on Assets
R&D Ratio Cash Ratio Year Days of Sales Outstanding Return on Equity
R&D to COGS Ratio Cost of Goods Sold Days of Work in Progress Return on Invested Capital
Revenue EBITDA DPO/DSO Return on Net Assets
Revenue Growth Free Cash Flow Ratio Finished Goods Inventory Revenue per Employee
Revenue Growth TTM Gross Margin Inventory Working Capital Ratio
Revenue TTM Gross Profit Inventory Turns
SG&A Margin Net Profit Margin Receivables Turns
SG&A Ratio Operating Cash Flow Ratio Raw Materials Inventory
SG&A to COGS Ratio Operating Margin Work in Progress Inventory
OPEX Ratio
Pretax Margin
Source: Supply Chain Insights LLC
#sciwebinar
Selected Ratios
Summary of Progress
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 25
Patterns
Supply Chain Insights LLC Copyright © 2013, p. 26
Healthcare Value Chain
Metrics That Matter by Industry
Medical Care Industry Medical Distribution Pharmaceutical Major
Free Cash Flow Ratio Operating Margin Free Cash Flow Ratio
Working Capital Ratio Return on Invested Capital Return on Invested Capital
Operating Margin Free Cash Flow Ratio Current Ratio
SG&A to COGS Ratio Working Capital Ratio
Days of Payables
Outstanding
YoY Revenue Growth Return on Net Assets
Current Ratio DPO/DSO Ratio
Days of Sales Outstanding Current Ratio
Days of Inventory Days of Inventory
Days of Payables
Outstanding
Supply Chain Insights LLC Copyright © 2013, p. 27
Medical Distribution Equation
Ln(market cap) = 6.04 + 33.39(OM) – 24.69(ROIC) +
15.23(FCF) – 11.11(WC) + 1.49(RONA) + 1.37(DPODSO) +
0.83(CR) + 0.02(DOI)
Medical Distribution Equation
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 28
Medical Distribution Ranking
(2012)
Medical Distribution Ranking (2012)
Rank Company
1 McKesson Corporation
2 Cardinal Health, Inc.
3 Henry Schein Inc.
4 Patterson Companies Inc.
5 Owens & Minor, Inc.
6 MWI Veterinary Supply, Inc.
Source: Supply Chain Insights LLC
Morningstar peer group used as basis for equation included, AmerisourceBergen Corp., ALR
Technologies Inc. and Chindex International, Inc. for which 2012 results were not available as
of 5/15/2013.
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 29
Medical Distribution Performance
Ranking (2012)
Medical Distribution Ranking (2012)
Rank Company CR DOI DPODSO FCF OM ROIC RONA WC
Equation
Output
1 McKesson Corporation 1.09 31.66 1.91 0.021 0.017 0.065 0.474 0.016
2 Cardinal Health, Inc. 1.24 27.86 1.85 0.008 0.017 0.074 0.210 0.031
3 Henry Schein Inc. 1.84 68.10 0.78 0.040 0.069 0.116 0.259 0.137
4
Patterson Companies
Inc.
2.65 49.08 0.45 0.082 0.101 0.131 0.200 0.246
5 Owens & Minor, Inc. 1.76 34.92 1.09 0.020 0.022 0.089 0.122 0.079
Source: Supply Chain Insights LLC, Corporate Annual Reports 2012 from One Source
Rankings only include companies that had annual data available through One Source at time of calculation (May 2013).
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 30
Drug Manufacturers:
Major Equation
Ln(market cap) = 9.13 + 10.25(FCF) + 2.88(OM) – 1.20(WC) –
0.71(CR) + 0.01(DOI)
Drug Manufacturers - Major Equation
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 31
Major Pharma: 2012
Supply Chain Insights LLC Copyright © 2013, p. 32
Major Pharma: 2011
Supply Chain Insights LLC Copyright © 2013, p. 33
Major Pharma: 2010
Supply Chain Insights LLC Copyright © 2013, p. 34
Major Pharma: 2009
Supply Chain Insights LLC Copyright © 2013, p. 35
Major Pharma: 2008
Supply Chain Insights LLC Copyright © 2013, p. 36
• Outside-in
• End-to-End Orchestration
• Supply Chain Matters
Path Forward
Supply Chain Insights LLC Copyright © 2013, p. 37
Join Us!
www.supplychaininsightsglobalsummit.com
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 38
• July 11th: Big Data Supply Chains and the Future of Analytics
• August 15th: State of Supply Chain Talent. Missing Link in the
Supply Chain
Upcoming Webinars
Each webinar is based on new and relevant research
and will feature two-three industry leaders
Supply Chain Insights LLC Copyright © 2013, p. 39
Who Is Lora?
• Founder of Supply Chain Insights
• Partner at Altimeter Group (leader in open
research)
• 7 years of Management Experience leading
Analyst Teams at Gartner and AMR Research
• 8 years Experience in Marketing and Selling
Supply Chain Software at Descartes Systems
Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and
Distribution operations for Clorox, Kraft/General
Foods, Nestle/Dreyers Grand Ice Cream and
Procter & Gamble.
Supply Chain Insights LLC Copyright © 2013, p. 40
Where Do You Find Lora?
Contact Information:
lora.cecere@supplychaininsights.com
Blog: www.supplychainshaman.com
(4000 pageviews/month)
Twitter: lcecere 4200 followers.
LinkedIn: linkedin.com/pub/lora-
cecere/0/196/573 (3850 in the network)

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Pharmaceutical versus Consumer Products: The Race for Supply Chain Excellence

  • 1. In Search of Supply Chain Excellence Lora Cecere of Supply Chain Insights
  • 2. Supply Chain Insights LLC Copyright © 2013, p. 2 Supply Chain Insights is focused on delivering independent, actionable and objective advice for supply chain leaders. A company dedicated to research, turn to us when you want the latest insights on supply chain trends, technologies to know and metrics that matter. About Us
  • 3. Supply Chain Insights LLC Copyright © 2013, p. 3 Over 30 Reports Planned for 2013 #sciwebinar
  • 4. Supply Chain Insights LLC Copyright © 2013, p. 4 This is the new bible for all supply chain executives. It provides an insider’s perspective that will prove incredibly valuable to even the most grizzled supply chain veteran. This is the next must-have business book. --Bruce Richardson, Chief Enterprise Strategist, Salesforce.com Today, the worlds of social business and supply chain management have many degrees of separation. I enjoyed working with Lora to understand what the future transformation of digital marketing to digital business could look like. --Jeremiah Owyang, Research Director, Altimeter Second Printing of Bricks Matter: 16 Five-Star Reviews on Amazon Book can be ordered from Amazon.com in Hardcopy or Digital Format
  • 5. Supply Chain Insights LLC Copyright © 2013, p. 5 March 2014 Publication 2013 Publications #sciwebinar
  • 6. Supply Chain Insights LLC Copyright © 2013, p. 6 A Look at History: Progress in Productivity #sciwebinar
  • 7. Supply Chain Insights LLC Copyright © 2013, p. 7 A Look at Retail
  • 8. Supply Chain Insights LLC Copyright © 2013, p. 8 Current State: Corporate Social Responsibility
  • 9. Supply Chain Insights LLC Copyright © 2013, p. 9 Source: Supply Chain Insights, Corporate Annual Reports 2000-2011 Inventory Performance 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Consumer Packaged Goods 59.0 57.0 62.0 64.0 67.0 67.0 68.0 70.0 70.0 64.0 64.0 67.0 Chemical 71.5 71.9 78.2 75.1 62.0 70.3 68.1 64.3 64.3 78.6 72.9 72.8 Pharma 122.2 133.7 190.1 171.0 184.3 175.6 167.8 149.8 154.9 198.7 154.3 131.8 High Tech 93.1 57.6 46.5 48.5 35.9 37.3 43.8 36.8 34.6 41.3 34.8 30.4 Average 86.5 80.0 94.2 89.6 87.3 87.5 86.9 80.2 81.0 95.6 81.5 75.5 0.0 50.0 100.0 150.0 200.0 250.0 DaysofInventory
  • 10. Supply Chain Insights LLC Copyright © 2013, p. 10 Current State: Sales and Operations Planning
  • 11. Supply Chain Insights LLC Copyright © 2013, p. 11 A Supply Chain is a Complex System with Complex Processes with Increasing Complexity
  • 12. Supply Chain Insights LLC Copyright © 2013, p. 12 Trying to Reach Balance
  • 13. Supply Chain Insights LLC Copyright © 2013, p. 13 Cross Industry View: (2000-2011) #sciwebinar
  • 14. Supply Chain Insights LLC Copyright © 2013, p. 14 Industry Averages
  • 15. Supply Chain Insights LLC Copyright © 2013, p. 15 Consumer Packaged Goods Industry Performance
  • 16. Supply Chain Insights LLC Copyright © 2013, p. 16 Three Different Strategies
  • 17. Supply Chain Insights LLC Copyright © 2013, p. 17 CPG: An Industry with Leaders #sciwebinar
  • 18. Supply Chain Insights LLC Copyright © 2013, p. 18 Pharmaceutical
  • 19. Supply Chain Insights LLC Copyright © 2013, p. 19 Drug Manufacturers- Major (1) Source: Supply Chain Insights LLC, Corporate Annual Reports 2002-2012 from One Source 2002 2012 2002 2012 2002 2012 0 1 2 3 4 5 200 300 400 500 600 700 800 InventoryTurns Revenue per Employee (K$) Bristol-Myers Squibb Co. Eli Lilly & Co. Pfizer Inc. Best Scenario BMY 526, 3.3 PFE 500, 1.5 LLY 445, 1.7 Average (Revenue per Employee, Inventory Turns)
  • 20. Supply Chain Insights LLC Copyright © 2013, p. 20 Healthcare Value Chain Financial Metrics
  • 21. Supply Chain Insights LLC Copyright © 2013, p. 21 Industry Progress
  • 22. Supply Chain Insights LLC Copyright © 2013, p. 22 Introducing the Supply Chain Index A formulaic representation of how companies are trading off growth, profitability, cycle and complexity performance on selected supply chain financial metrics against market valuation. #sciwebinar
  • 23. Supply Chain Insights LLC Copyright © 2013, p. 23 Selected 14 Core Supply Chain Ratios to Study Financial Metrics Growth Profitability Cycle Complexity Common Shares Cash Cash-to-Cash Cycle Altman Z Employee Growth Cash Change in Period Days of Finished Goods Capital Turnover Employees Cash on Hand Days of Inventory Current Ratio Market Capitalization Cash Ratio TTM Days of Payables Outstanding Quick Ratio R&D Margin Cash Ratio Quarter Days of Raw Materials Return on Assets R&D Ratio Cash Ratio Year Days of Sales Outstanding Return on Equity R&D to COGS Ratio Cost of Goods Sold Days of Work in Progress Return on Invested Capital Revenue EBITDA DPO/DSO Return on Net Assets Revenue Growth Free Cash Flow Ratio Finished Goods Inventory Revenue per Employee Revenue Growth TTM Gross Margin Inventory Working Capital Ratio Revenue TTM Gross Profit Inventory Turns SG&A Margin Net Profit Margin Receivables Turns SG&A Ratio Operating Cash Flow Ratio Raw Materials Inventory SG&A to COGS Ratio Operating Margin Work in Progress Inventory OPEX Ratio Pretax Margin Source: Supply Chain Insights LLC #sciwebinar Selected Ratios
  • 25. Supply Chain Insights LLC Copyright © 2013, p. 25 Patterns
  • 26. Supply Chain Insights LLC Copyright © 2013, p. 26 Healthcare Value Chain Metrics That Matter by Industry Medical Care Industry Medical Distribution Pharmaceutical Major Free Cash Flow Ratio Operating Margin Free Cash Flow Ratio Working Capital Ratio Return on Invested Capital Return on Invested Capital Operating Margin Free Cash Flow Ratio Current Ratio SG&A to COGS Ratio Working Capital Ratio Days of Payables Outstanding YoY Revenue Growth Return on Net Assets Current Ratio DPO/DSO Ratio Days of Sales Outstanding Current Ratio Days of Inventory Days of Inventory Days of Payables Outstanding
  • 27. Supply Chain Insights LLC Copyright © 2013, p. 27 Medical Distribution Equation Ln(market cap) = 6.04 + 33.39(OM) – 24.69(ROIC) + 15.23(FCF) – 11.11(WC) + 1.49(RONA) + 1.37(DPODSO) + 0.83(CR) + 0.02(DOI) Medical Distribution Equation #sciwebinar
  • 28. Supply Chain Insights LLC Copyright © 2013, p. 28 Medical Distribution Ranking (2012) Medical Distribution Ranking (2012) Rank Company 1 McKesson Corporation 2 Cardinal Health, Inc. 3 Henry Schein Inc. 4 Patterson Companies Inc. 5 Owens & Minor, Inc. 6 MWI Veterinary Supply, Inc. Source: Supply Chain Insights LLC Morningstar peer group used as basis for equation included, AmerisourceBergen Corp., ALR Technologies Inc. and Chindex International, Inc. for which 2012 results were not available as of 5/15/2013. #sciwebinar
  • 29. Supply Chain Insights LLC Copyright © 2013, p. 29 Medical Distribution Performance Ranking (2012) Medical Distribution Ranking (2012) Rank Company CR DOI DPODSO FCF OM ROIC RONA WC Equation Output 1 McKesson Corporation 1.09 31.66 1.91 0.021 0.017 0.065 0.474 0.016 2 Cardinal Health, Inc. 1.24 27.86 1.85 0.008 0.017 0.074 0.210 0.031 3 Henry Schein Inc. 1.84 68.10 0.78 0.040 0.069 0.116 0.259 0.137 4 Patterson Companies Inc. 2.65 49.08 0.45 0.082 0.101 0.131 0.200 0.246 5 Owens & Minor, Inc. 1.76 34.92 1.09 0.020 0.022 0.089 0.122 0.079 Source: Supply Chain Insights LLC, Corporate Annual Reports 2012 from One Source Rankings only include companies that had annual data available through One Source at time of calculation (May 2013). #sciwebinar
  • 30. Supply Chain Insights LLC Copyright © 2013, p. 30 Drug Manufacturers: Major Equation Ln(market cap) = 9.13 + 10.25(FCF) + 2.88(OM) – 1.20(WC) – 0.71(CR) + 0.01(DOI) Drug Manufacturers - Major Equation #sciwebinar
  • 31. Supply Chain Insights LLC Copyright © 2013, p. 31 Major Pharma: 2012
  • 32. Supply Chain Insights LLC Copyright © 2013, p. 32 Major Pharma: 2011
  • 33. Supply Chain Insights LLC Copyright © 2013, p. 33 Major Pharma: 2010
  • 34. Supply Chain Insights LLC Copyright © 2013, p. 34 Major Pharma: 2009
  • 35. Supply Chain Insights LLC Copyright © 2013, p. 35 Major Pharma: 2008
  • 36. Supply Chain Insights LLC Copyright © 2013, p. 36 • Outside-in • End-to-End Orchestration • Supply Chain Matters Path Forward
  • 37. Supply Chain Insights LLC Copyright © 2013, p. 37 Join Us! www.supplychaininsightsglobalsummit.com #sciwebinar
  • 38. Supply Chain Insights LLC Copyright © 2013, p. 38 • July 11th: Big Data Supply Chains and the Future of Analytics • August 15th: State of Supply Chain Talent. Missing Link in the Supply Chain Upcoming Webinars Each webinar is based on new and relevant research and will feature two-three industry leaders
  • 39. Supply Chain Insights LLC Copyright © 2013, p. 39 Who Is Lora? • Founder of Supply Chain Insights • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble.
  • 40. Supply Chain Insights LLC Copyright © 2013, p. 40 Where Do You Find Lora? Contact Information: lora.cecere@supplychaininsights.com Blog: www.supplychainshaman.com (4000 pageviews/month) Twitter: lcecere 4200 followers. LinkedIn: linkedin.com/pub/lora- cecere/0/196/573 (3850 in the network)