Digital means a lot of things to different people, but for Laura Bissmeyer and Deana Denton it meant a new way of doing business. A true case study of business and IT collaboration to drive value.
Value Proposition canvas- Customer needs and pains
Corning's Journey to Drive Digital Procurement
1. Digitalizing Supply Chain Strategies
SMSC
Integrated Planning
& Execution
Data Platform
End-to-End
Visibility
Next Gen Services
Predictive
Analytics
Smart Supply
Chain Enablers
Corning’s Supply Chain Transformation: Part 2 Laura Bissmeyer & Deana Denton
2. Corning’s Digital Supply Chain Journey
Enabling ‘transformative’ versus ‘incremental’ improvements
Managing in a world of continuous digital disruption
What problem are we solving?
Modern people; outdated processes
3. Corning’s Digital Supply Chain Journey
Enabling ‘transformative’ versus ‘incremental’ improvements
Managing in a world of continuous digital disruption
What problem are we solving?
Modern people; outdated processes
Competition
Co-creationandCollaboration
4. The Framework for enabling ‘transformative’ change
The Seven Elements of Supply Chain Digitalization
End-to-End Visibility
Integrated Planning
& Execution
Digital Capability
Supply Management Services (SMSC)
Data Platform
Next Generation Service Capabilities
Predictive & Prescriptive Analytics
Smart Supply Chain Enablers (e.g. Block chain)
ERP
Business Planning
3D Printing Digital Procurement & Sourcing
Smart Warehousing Autonomous & B2C Logistics
IOT AI / Machine Learning
End-to-EndSupplyChainArchitecture
E2E Supply Chain
Logistics
5. Last Year Update: Setting the foundation
Journey toward single global process
EMEA
Global
Baseline
Asia
Americas
Global
Digitally Optimized
2014 to 2017
2018 to 2020
6. Building Block #1 (or Step 1)
Strategic Service Deployment
Project Management Negotiations Logistics
Source to Pay Trading Contract Manufacturing
Compliance & Quality Supply Chain Solutions Value Optimization
Strategy Category Management Collaboration Hosting
7. Building Block #2
Integrated Planning Services
Connected Processes with best in class technology enablers
Enabling Human+ Productivity within planning
Outdated processes
Outdated human capital
Outdated technologies
Deana’s North glasses reference
world where the we need the talent, the processes, and the technology to be real time, connected, adaptive, and collaborative
Touchless supply chain
Quick walk through the 7 digital capabilities
Challenges and the opportunities
- finding exceptional talent and keeping them – keeping them engaged
- cost center to a revenue center – to be good enough to sell it externally
Challenges and Opportunities
60 – 80% of planning is done in spreadsheets
The forecasting accuracy isn’t where we need it to be
We have in our quest to be touchless
we are working with technology partners to develop our path to touchless planning
Challenges and Opportunities
Data has problems
not accurate, not complete,
BUT even if the data is wrong we have patterns
Making the connections to get the insight to differentiate using data
80% of the data that we need is outside the enterprise
Can’t manage or fix what you can’t see
And it is really tough to prove out the business case to traditional finance folks
B2C coming to B2B Where’s my stuff, who has my stuff, and how is my stuff
Adaptive and collaborative – waze vs GPS
This has a ton of stuff in it –
Digital marketplace – real time and connected
P2P learning the differentiator that value to serve vs cost to serve
Outcome based vs process based contracts
Netflix subscription
We have a ton of folks using power bi making gorgeous pictures with our data – and this great but we have not yet arrived…this is still predominantly descriptive – what has happened
We are deploying solutions now that begin to take us to predictive…what is going to happen
People will know what questions to ask. –
Alexa
Star Trek
And then ultimately to prescriptive – providing us with actionable insights
and the ability to track and report on the actions that we taken and measure against the options
Not just technology
Innovative approaches
MUST co-innovate, crafting the path forward
Making powerful connections – collaborative automation
Has to involve process innovations
We have to mention the chicken little syndrome
Space X