1. EIL Group of Companies STRATEGIES FOR COMPETITIVENESS

4. Profitable Growth Creating a Competitive Organization Innovation in Market Investment in Technology and Product Quality THREE CORE PILLARS FOR competitiveness ACQUISITIONS AGOS CEL MARKETING Models USA DR GE ISO 9000 BALANCED SCORECARD THE RIGHT PEOPLE NEW PRODUCTS UNIT COSTS INTERNATIONAL STANDARDS

5. CREATING a competitive ORGANIZATION ORGANIZATION ISO 9000

6. Our Actionable Vision

7. Model Status SIX Pillars of Model Status

8. Our Management Architecture Extracted from Kaplan-Norton Master Class, March 2010

10. CUSTOMER FINANCIAL Growth through Marketing Operational Excellence Growth through Acquisition EIL CORPORATE STRATEGY MAP 2010 - 2012 Developing our Human Capital Creating a Robust IT Platform INTENAL BUSINESS PROCES LEARNING AND GROWTH Increase r evenue To achieve budget F1 Increase Revenue t hr o ugh Organic Growth F2 Increase Revenue Through Acquisition F4 Achieve Customer Satisfaction and Loyalty C1 Enhance partnerships with customers GM1 Develop new markets GM2 Acquire new customers in existing markets GM3 Develop new products GM 4 Lower cost of producing p roducts and s ervices OE2 Improve a sset u tilization OE3 Continu ally improve processes OE4 Efficient and effective integration of acquisitions GA1 Pursue acquisition opportunities GA2 Develop IT strategic readiness p rogram IT1 Attract and retain top talent HC1 Develop strategic c ompetencies HC2 Align employee’s goals to success HC3 Deliver re sponsively to c ustomers OE1

13. INVESTING IN TECHNOLOGY INVESTMENT ISO 9000

16. INNOVATION IN MARKET INNOVATION ISO 9000