1. Information quality goes directly to the heart of what
it means to have a free society. Unfortunately, not all
Digital Natives see it this way.
In conversations with Digital Natives about
information quality, questions like “So what” and
“Who cares?” are common refrains. The majority of
the population born digital doesn’t perceive quality of
information as an important issue, it seems.
Palfrey and Gasser, 161

2. Children who spend more time online—Digital Natives—are more likely
to be better equipped to make judgments about information
quality. Studies show that children who have the most extensive access
to the Internet are more likely than their less experienced peers to take a
skeptical view of the kinds of information they draw from Web-based
sources like Wikipedia.
A possible way to explain this phenomenon is that children with
unrestricted access have the time to experience knowledge production
as a collaborative experience, while young people who access the
internet, for instance, through computers in the library need to get the
information very quickly and thus don’t have time to evaluate their
sources carefully.
-Palfrey and Gasser, 166

3. There is no generalizable, abstract answer
to the question of what information quality
is. When speaking about information
quality, we need to ask: “Quality” viewed
from what perspective and in what
context?
-Palfrey and Gasser, 165