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Learning and Working in the Web 2.0 –
                      Reconstructing Information and Knowledge

                                   josef.herget@donau-uni.ac.at

                                    Prof. Dr. Josef Herget
                    Head of Center for Knowledge and Information Management
                                Danube University Krems, Austria



Danube University Krems
Center for Knowledge and Information Management
Change of Paradigm in Society?


     Behaviour of users changes: non-commercial sharing
     of information

     Legislative overkill?

     Pirates Party!



Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
The Internet Is The Largest Library

     What is not found on the internet, does not exist !

     Growing loss of importance of intellectually controlled data
     bases

     Growing dilettantism, professional intermediaries are losing
     ground




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Empirical Study On Information Behaviour at
University Augsburg Showed The Following Results
     90% consider themselves as information literate
     90% are satisfied with the results of their internet
               search
     60% but show weaknesses in the literacy test
     48% consider the internet as better organised than the
               university library
     49% cannot judge on their satisfaction with the library
                                                  Source: Heinze 2008

Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Information And Media Literacy As Key
Qualifications Of Knowledge Society

     Should be integrated in all curricula
     = relevant factor of success in qualification

     Training and practise indispensable




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Learning
                                     Environment    Learning Management
                                                    System
                                        wim.learn
                                        wim.learn
                                                    EINSATZ
                                                    - Plattform zur Inhalteablage für
                                                      Lehrinhalte, etc.
                                                    - Koordination des Lehrgangs
                                                      Ankündigung, News, Noten …)

                                                              Art
                                                              Moodle



Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
wim.learn
Structure after 1 year =
self organized
further development




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
The Value of Knowledge Decreases


                 100%

                                                      School Knowledge

                                          University Knowledge
   Relevance
 of Knowledge 50%
                                              Professional Knowledge

                                            Technology
                                            Knowledge                                            Time
                  IT-Knowledge

                    0% 0 years                  10 years                       20 years
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement

                                                               Source: Charlier; Henke; Rother
                                         www.donau-uni.ac.at
The Importance Of Learning At Work Is Growing

Despite the fact that most skills are being acquired outside of learning
institutions, informal learning is still considered to be little important.
Meanwhile, both staff and employers benefit from it.

"The best learning occurs in real life, with real problems and with real people –
not in classrooms." (Charles Handy)

   Studies show that we do learn approximately 80 percent of our skills informally

  NASA estimates the share of informal learning at the workplace even at
  85 to 90%! (Hoffman 2009)




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement


                                         www.donau-uni.ac.at
From Formal Learning to Informal Learning

              LERNING BUDGET                               LERNING SUCCESS

                                                                      Formal
                                                                20%
                                                                      Learning




           Formal                                                     Informal
                      80%                                       80%
          Lerning                                                     Learning




         Informal
                      20%
         Learning

                                                                      Source: Gartner 2008

Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement


                                         www.donau-uni.ac.at
Learning Theories


    Behaviorism               Cognitivism                   Constructivism                 Connectivism

       "Black Box"           Learning by Insight and          Learning by Personal        Learning by Experience
Stimulation-Reaction-Model          Thinking                       Experience                  in Networks


     Initializing                 Targeted                         Individual                  Problem Solving
     of Behavior                  Actions                       Problem Solving             in and with Networks



         externally induced learning                                  self organized learning

                                                                            [adaped from: Baumgartner/Klotz 2004]




   Donau Universität Krems
   Zentrum für Wissens- und Informationsmanagement


                                              www.donau-uni.ac.at
Personal Learning Environment – Concept & Elements

                                                                                Learning Management Process


         Learning           Learning             Learning                  Learning                   Learning
          Targets           Strategies           Portfolio                 Results                Target Control


       Formal Learning                                                                                   Informal Learning
            Laylored                          E-Learning                                                Communities of
                               Blended                                 Peer-Learning
          Programmes                                                                                       Practise
                               Learning
                                                                                     Projects
     Seminars, Classes            Learning                  Networks                                Private Environment
      Study Courses             Communities                                  Collaboration



                                                                                             Technical Infrastructure
                                           Organising                               E-Portfolio
                   Search Enginges
                                             Tools                 Wikis
                       Internet                                              Blogs           Fora             Portals
      Document
       Sharing                            Databases
                          Videos           Sources                     Work Place
                                                                                          Social Bookmarking
       Microblogging                                    Podcasts
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
                                                                                       Source: Herget/Mader 2009
                                                 www.donau-uni.ac.at
Personal Learning Environment – Conzept & Elemente

                                                                                  Learning Management Process


                             Lern-                 Lern-                      Lern-                    Lernziel-
         Lernziele                                portfolio                 ergebnisse
                            strategien                                                                 kontrolle


       Formal Learning                                                                                      Informal Learning
                                              E-Learning                                                   Communities of
      Maßgeschneiderte                                                  Peer-Learning
                               Blended                                                                        Practise
         Lehrgänge
                               Learning
                                                                                        Projekte
      Seminare, Kurse            Learning                   Netzwerke                                     Privatbereich
       Studiengänge            Communities                                     Kollaboration



                                                                                               Technical Infrastructure
                                            Organising                                 E-Portfolio
                    Suchmaschinen
                                              Tools                 Wikis
                       Internet                                               Blogs            Foren             Portale
      Document
       Sharing                            Datenbanken
                          Videos            Quellen                     Arbeitsplatz
                                                                                             Social Bookmarking
       Microblogging                                     Podcasts
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
                                                                                              Herget/Mader 2009
                                                  www.donau-uni.ac.at
New Offers of Information Providers




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Learning
At The
Workplace
                                                                          Manual,                  Corporate
                                                                                    Excel Template   Wiki
                                                               Podcasts   Checklist




                                                                                            Manual,      Word
                                                               Podcasts       Videos        Checklist   Template




                                                                              Manual,       Visio   Corporate   CoP
                                                                Videos        Checklist     Chart     Wiki      Blog




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement


                                         www.donau-uni.ac.at
Do Not Overload! Orientation & Support Becomes Necessary




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement


                                         www.donau-uni.ac.at
From Information To Knowledge Networks




    Donau Universität Krems
    Zentrum für Wissens- und Informationsmanagement


Quelle: T-Systems
From Information To Knowledge Generators




    Donau Universität Krems
    Zentrum für Wissens- und Informationsmanagement


Quelle: T-Systems
… And To Knowledge Networks




    Donau Universität Krems
    Zentrum für Wissens- und Informationsmanagement


Quelle: T-Systems
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
http://www.researchgate.net/




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
http://www.mendeley.com/




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Is this perception still valid?




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement

                                                  Source: Gartner 2009
… or is it really more like this




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
                                                  Source: Gartner 2009
And The Future?

                          Open Research Data
                      Freeware               Open Innovation
        Public Domain
                                       Open Source
 Open Access                         Crowd Sourcing Wikinomics
        Digital Libraries                Public Sector Information
                Creative Commons                   Open Methodology
               E-Science                Collective Intelligence
                                                  Social Network Analysis
                  Open Content
Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
Knowledge Lives From Sharing …




Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement
"The smart one learns from everything
 and from everybody, the average learns
 from his experiences and the stupid one
 does know everything better already."
 (Socrates, 470 - 399 B.C.)



Thank you for your attention!

josef.herget@donau-uni.ac.at



Donau Universität Krems
Zentrum für Wissens- und Informationsmanagement


                                         www.donau-uni.ac.at

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Learning in the Web 2.0

  • 1. Learning and Working in the Web 2.0 – Reconstructing Information and Knowledge josef.herget@donau-uni.ac.at Prof. Dr. Josef Herget Head of Center for Knowledge and Information Management Danube University Krems, Austria Danube University Krems Center for Knowledge and Information Management
  • 2. Change of Paradigm in Society? Behaviour of users changes: non-commercial sharing of information Legislative overkill? Pirates Party! Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 3. The Internet Is The Largest Library What is not found on the internet, does not exist ! Growing loss of importance of intellectually controlled data bases Growing dilettantism, professional intermediaries are losing ground Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 4. Empirical Study On Information Behaviour at University Augsburg Showed The Following Results 90% consider themselves as information literate 90% are satisfied with the results of their internet search 60% but show weaknesses in the literacy test 48% consider the internet as better organised than the university library 49% cannot judge on their satisfaction with the library Source: Heinze 2008 Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 5. Information And Media Literacy As Key Qualifications Of Knowledge Society Should be integrated in all curricula = relevant factor of success in qualification Training and practise indispensable Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 6. Learning Environment Learning Management System wim.learn wim.learn EINSATZ - Plattform zur Inhalteablage für Lehrinhalte, etc. - Koordination des Lehrgangs Ankündigung, News, Noten …) Art Moodle Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 7. wim.learn Structure after 1 year = self organized further development Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 8. The Value of Knowledge Decreases 100% School Knowledge University Knowledge Relevance of Knowledge 50% Professional Knowledge Technology Knowledge Time IT-Knowledge 0% 0 years 10 years 20 years Donau Universität Krems Zentrum für Wissens- und Informationsmanagement Source: Charlier; Henke; Rother www.donau-uni.ac.at
  • 9. The Importance Of Learning At Work Is Growing Despite the fact that most skills are being acquired outside of learning institutions, informal learning is still considered to be little important. Meanwhile, both staff and employers benefit from it. "The best learning occurs in real life, with real problems and with real people – not in classrooms." (Charles Handy) Studies show that we do learn approximately 80 percent of our skills informally NASA estimates the share of informal learning at the workplace even at 85 to 90%! (Hoffman 2009) Donau Universität Krems Zentrum für Wissens- und Informationsmanagement www.donau-uni.ac.at
  • 10. From Formal Learning to Informal Learning LERNING BUDGET LERNING SUCCESS Formal 20% Learning Formal Informal 80% 80% Lerning Learning Informal 20% Learning Source: Gartner 2008 Donau Universität Krems Zentrum für Wissens- und Informationsmanagement www.donau-uni.ac.at
  • 11. Learning Theories Behaviorism Cognitivism Constructivism Connectivism "Black Box" Learning by Insight and Learning by Personal Learning by Experience Stimulation-Reaction-Model Thinking Experience in Networks Initializing Targeted Individual Problem Solving of Behavior Actions Problem Solving in and with Networks externally induced learning self organized learning [adaped from: Baumgartner/Klotz 2004] Donau Universität Krems Zentrum für Wissens- und Informationsmanagement www.donau-uni.ac.at
  • 12. Personal Learning Environment – Concept & Elements Learning Management Process Learning Learning Learning Learning Learning Targets Strategies Portfolio Results Target Control Formal Learning Informal Learning Laylored E-Learning Communities of Blended Peer-Learning Programmes Practise Learning Projects Seminars, Classes Learning Networks Private Environment Study Courses Communities Collaboration Technical Infrastructure Organising E-Portfolio Search Enginges Tools Wikis Internet Blogs Fora Portals Document Sharing Databases Videos Sources Work Place Social Bookmarking Microblogging Podcasts Donau Universität Krems Zentrum für Wissens- und Informationsmanagement Source: Herget/Mader 2009 www.donau-uni.ac.at
  • 13. Personal Learning Environment – Conzept & Elemente Learning Management Process Lern- Lern- Lern- Lernziel- Lernziele portfolio ergebnisse strategien kontrolle Formal Learning Informal Learning E-Learning Communities of Maßgeschneiderte Peer-Learning Blended Practise Lehrgänge Learning Projekte Seminare, Kurse Learning Netzwerke Privatbereich Studiengänge Communities Kollaboration Technical Infrastructure Organising E-Portfolio Suchmaschinen Tools Wikis Internet Blogs Foren Portale Document Sharing Datenbanken Videos Quellen Arbeitsplatz Social Bookmarking Microblogging Podcasts Donau Universität Krems Zentrum für Wissens- und Informationsmanagement Herget/Mader 2009 www.donau-uni.ac.at
  • 14. New Offers of Information Providers Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 15. Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 16. Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 17. Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 18. Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 19. Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 20. Learning At The Workplace Manual, Corporate Excel Template Wiki Podcasts Checklist Manual, Word Podcasts Videos Checklist Template Manual, Visio Corporate CoP Videos Checklist Chart Wiki Blog Donau Universität Krems Zentrum für Wissens- und Informationsmanagement www.donau-uni.ac.at
  • 21. Do Not Overload! Orientation & Support Becomes Necessary Donau Universität Krems Zentrum für Wissens- und Informationsmanagement www.donau-uni.ac.at
  • 22. From Information To Knowledge Networks Donau Universität Krems Zentrum für Wissens- und Informationsmanagement Quelle: T-Systems
  • 23. From Information To Knowledge Generators Donau Universität Krems Zentrum für Wissens- und Informationsmanagement Quelle: T-Systems
  • 24. … And To Knowledge Networks Donau Universität Krems Zentrum für Wissens- und Informationsmanagement Quelle: T-Systems
  • 25. Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 26. Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 27. http://www.researchgate.net/ Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 28. http://www.mendeley.com/ Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 29. Is this perception still valid? Donau Universität Krems Zentrum für Wissens- und Informationsmanagement Source: Gartner 2009
  • 30. … or is it really more like this Donau Universität Krems Zentrum für Wissens- und Informationsmanagement Source: Gartner 2009
  • 31. And The Future? Open Research Data Freeware Open Innovation Public Domain Open Source Open Access Crowd Sourcing Wikinomics Digital Libraries Public Sector Information Creative Commons Open Methodology E-Science Collective Intelligence Social Network Analysis Open Content Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 32. Knowledge Lives From Sharing … Donau Universität Krems Zentrum für Wissens- und Informationsmanagement
  • 33. "The smart one learns from everything and from everybody, the average learns from his experiences and the stupid one does know everything better already." (Socrates, 470 - 399 B.C.) Thank you for your attention! josef.herget@donau-uni.ac.at Donau Universität Krems Zentrum für Wissens- und Informationsmanagement www.donau-uni.ac.at