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Social	
  PR	
  Secrets
by	
  Lisa	
  Buyer
1@LisaBuyer
Chapter  1:  Social  PR  Evolution  and  Revolution
Chapter  2:  Today’s  Media  Relations
Chapter  3:  The  New  Press  Release
Chapter  4:  Content  Strategy
Chapter  5:  Editorial  Calendar
Chapter  6:  Online  Newsrooms
Chapter  7:  The  Art  and  Science  of  Social  Publishing
Chapter  8:  Managing  a  Community
Chapter  9:  Dial  into  Social  PR  Customer  Service  – NEW
Chapter  10:  Jump  Into  Any  News  Story
Chapter  11:  Distribution,  Amplification,  and  Promotion
Chapter  12:  Live  Streaming  PR  Secrets  – NEW
Chapter  13:  Podcasting  for  Social  PR– NEW
Chapter  14:  Mobile  and  Social  PR  Hook  Up
Chapter  15:  The  Rise  of  Visual  Reporting
Chapter  16:  Visual  PR  Secrets  – NEW
Chapter  17:  Scoring  Influence
Chapter  18:  Measurement,  Analytics,  and  Google
Chapter  19:  Avoiding  a  PR  Disaster
Chapter  20:  Strategy  for  Tragedy
Chapter  21:  Optimizing  an  Event  for  Social  PR
Chapter  22:  Social  PR  Collaboration  #FTW
Chapter  23:  Facebook  PR  Secrets  
Chapter  24:  Instagram  PR  Secrets  – NEW
Chapter  25:  Snapchat  Secrets  and  Savviness  – NEW
Chapter  26:  Pinterest  PR  Secrets  – NEW
Chapter  27:  LinkedIn  PR  Secrets  – NEW
Chapter  28:  Twitter  Social  #PR  Secrets  
Chapter  29:  Stay  Namaste  Sane  in  Social  Media– NEW
Chapter  30:  Social  PR  Wisdom
Table of Contents
2@LisaBuyer
Sarah  Evans
Introduction
Social  PR  Secrets  3rd Edition  
2016  
Consider  Social  PR  Secrets  the  communication  
professional’s  modern-­day  beginner’s  
handbook.  It  may  appear  to  have  a  light-­ hearted  or  
whimsical  approach,  but  therein  lies  its  brilliance.
The  non-­threatening  format  allows  anyone  to  feel  
comfortable  reading  while  they  are  exposed  to  tactical  
and  practical  public  relations  tips.  
Guy  Kawasaki  
Foreword
Social  PR  Secrets  3rd Edition  
2016  
We  are  fortunate  that  Lisa  has  written  this  book  
to  help  PR  people  understand  this  brave,  new  
world.  She  provides  tactical  and  practical  
methods  to  combine  the  best  of  both  worlds.  
We’re  lucky  that  she  has  done  this  for  
marketers,  PR  people,  and  entrepreneurs.  
Guy  Kawasaki  
Foreword
Social  PR  Secrets  3rd Edition  
2016  
We  are  fortunate  that  Lisa  has  written  this  book  
to  help  PR  people  understand  this  brave,  new  
world.  She  provides  tactical  and  practical  
methods  to  combine  the  best  of  both  worlds.  
We’re  lucky  that  she  has  done  this  for  
marketers,  PR  people,  and  entrepreneurs.  
Social	
  PR	
  Evolutions	
  &	
  Revolutions
Chapter	
  1
6@LisaBuyer
Social	
  media	
  has	
  the	
  power	
  to	
  
make	
  or	
  break	
  a	
  brand	
  in	
  a	
  
snippet	
  of	
  text.
cc:	
  Liam	
  Higgins	
  -­‐ https://www.flickr.com/photos/72441891@N00
7@LisaBuyer
Transparency	
  and	
  authenticity	
  
still	
  wins.
cc:	
  GollyGforce	
  -­‐ Living	
  My	
  Worst	
  Nightmare	
  -­‐ https://www.flickr.com/photos/20581458@N00
8@LisaBuyer
Today's	
  Media	
  Relations
Chapter	
  2
9@LisaBuyer
Create	
  a	
  Twitter	
  list	
  for	
  your	
  
media	
  target	
  natively	
  in	
  Twitter.	
  
Make	
  it	
  public	
  so	
  they	
  can	
  see	
  
you	
  added	
  them.
cc:	
  shawncampbell	
  -­‐ https://www.flickr.com/photos/59077136@N00
10@LisaBuyer
Think	
  like	
  your	
  audience.
cc:	
  Davide	
  Restivo	
  -­‐ https://www.flickr.com/photos/43698630@N00
11@LisaBuyer
The	
  NEW	
  Press	
  Release
Chapter	
  3
12@LisaBuyer
It’s	
  better	
  to	
  send	
  out	
  1	
  press	
  
release	
  a	
  month	
  that	
  is	
  
substantial	
  than	
  4	
  that	
  are	
  all	
  
fluff.
cc:	
  ginnerobot	
  -­‐ https://www.flickr.com/photos/78011127@N00
13@LisaBuyer
Break	
  the	
  press	
  release	
  up	
  into	
  5	
  
to	
  10	
  newsworthy	
  Tweets	
  with	
  a	
  
link	
  to	
  the	
  story	
  on	
  the	
  corporate	
  
blog/company	
  newsroom.
cc:	
  DubaiFM	
  -­‐ https://www.flickr.com/photos/84208998@N00
14@LisaBuyer
Content	
  Strategy
Chapter	
  4
15@LisaBuyer
16@LisaBuyer
Content	
  is	
  about	
  them.	
  
Not	
  you.
cc:	
  Brandon	
  Christopher	
  Warren	
  -­‐ https://www.flickr.com/photos/92694860@N00
17@LisaBuyer
Editorial	
  Calendar
Chapter	
  5
18@LisaBuyer
The	
  social	
  PR	
  editorial	
  
calendar	
  isn’t	
  designed	
  to	
  be	
  
a	
  top-­‐secret	
  document.
cc:	
  Ninja	
  M.	
  -­‐ https://www.flickr.com/photos/30359603@N03
19@LisaBuyer
In	
  the	
  Social	
  PR	
  world,	
  there	
  is	
  
NO	
  such	
  thing	
  as	
  a	
  template.
cc:	
  davedehetre	
  -­‐ https://www.flickr.com/photos/22433418@N04
20@LisaBuyer
Online	
  Newsrooms
Chapter	
  6
21@LisaBuyer
Make	
  your	
  newsroom	
  content	
  
mobile-­‐friendly
cc:	
  chase_elliott	
  -­‐ https://www.flickr.com/photos/19746950@N00
22@LisaBuyer
94%	
  of	
  journalists	
  surveyed	
  
said	
  that	
  having	
  photos	
  in	
  an	
  
online	
  newsroom	
  is	
  important.
cc:	
  The	
  PIX-­‐JOCKEY	
  (visual	
  fantasist)	
  -­‐ https://www.flickr.com/photos/18583731@N07
23@LisaBuyer
Art	
  &	
  Science	
  of	
  Social	
  Publishing
Chapter	
  7
24@LisaBuyer
Write	
  like	
  a	
  social	
  news	
  
reporter	
  and	
  leave	
  the	
  selling	
  
out.
cc:	
  Jösé	
  -­‐ https://www.flickr.com/photos/9985167@N04
25@LisaBuyer
Share	
  third-­‐party	
  content.
cc:	
  John	
  Flinchbaugh	
  -­‐ https://www.flickr.com/photos/7327560@N06
26@LisaBuyer
Managing	
  a	
  Community
Chapter	
  8
27@LisaBuyer
Connectors	
  make	
  savvy	
  Social	
  
PR	
  Managers.	
  Salesmen	
  do	
  
NOT.
cc:	
  John	
  Flinchbaugh	
  -­‐ https://www.flickr.com/photos/7327560@N06
28@LisaBuyer
Think	
  outside	
  the	
  box.
cc:	
  Ben	
  Mortimer	
  Photography	
  -­‐ https://www.flickr.com/photos/71768083@N07
29@LisaBuyer
Dialing	
  into	
  Social	
  PR	
  Customer	
  Service
Chapter	
  9
30@LisaBuyer
Social	
  media	
  is	
  the	
  new	
  1-­‐800	
  
number
cc:	
  hyku	
  -­‐ https://www.flickr.com/photos/12734746@N00
31@LisaBuyer
Personalizing	
  your	
  messaging	
  
is	
  key	
  to	
  social	
  customer	
  
service.
cc:	
  fractalx	
  -­‐ https://www.flickr.com/photos/95575701@N00
32@LisaBuyer
Jump	
  Into	
  Any	
  News	
  Story
Chapter	
  10
33@LisaBuyer
Content	
  comes	
  first.	
  PR	
  
comes	
  second
cc:	
  andrechinn	
  -­‐ https://www.flickr.com/photos/16167252@N00
34@LisaBuyer
Be	
  quick.
cc:	
  jeff_golden	
  -­‐ https://www.flickr.com/photos/46868900@N00
35@LisaBuyer
Distribution,	
  Amplification,	
  &	
  Promotion
Chapter	
  11
36@LisaBuyer
Reporting	
  your	
  company’s	
  news	
  
content	
  in	
  a	
  Facebook-­‐friendly	
  way	
  
is	
  the	
  first	
  step	
  to	
  driving	
  quality	
  
visitors	
  to	
  your	
  website	
  or	
  blog
cc:	
  bengrey	
  -­‐ https://www.flickr.com/photos/28196992@N07
37@LisaBuyer
Show	
  a	
  different	
  side	
  of	
  your	
  
company	
  by	
  sharing	
  inspirational	
  
pictures	
  and	
  reach	
  a	
  global	
  audience	
  
in	
  a	
  very	
  mobile	
  and	
  visual	
  way.
cc:	
  Jiahui	
  Huang	
  -­‐ https://www.flickr.com/photos/27237408@N03
38@LisaBuyer
Live	
  Streaming	
  PR	
  Secrets
Chapter	
  12
39@LisaBuyer
“Livestreaming	
  is	
  the	
  missing	
  link	
  
between	
  television	
  &	
  social	
  
media"
-­‐Cathy	
  Hackle
cc:	
  JavierPsilocybin	
  -­‐ https://www.flickr.com/photos/70154861@N00
40@LisaBuyer
Have	
  an	
  influencer	
  take	
  over	
  
the	
  account.
cc:	
  thecomeupshow	
  -­‐ https://www.flickr.com/photos/22257051@N07
41@LisaBuyer
Podcasting	
  PR	
  Secrets
Chapter	
  13
42@LisaBuyer
Think	
  about	
  search-­‐
friendliness	
  for	
  your	
  podcast	
  
&	
  episodes.
cc:	
  Jeffrey	
  Beall	
  -­‐ https://www.flickr.com/photos/31437555@N00
43@LisaBuyer
Don’t	
  ask	
  a	
  podcast	
  host	
  to	
  be	
  
on	
  their	
  podcast	
  just	
  so	
  you	
  
can	
  promote	
  your	
  wares.
cc:	
  tranchis	
  -­‐ https://www.flickr.com/photos/25813335@N00
44@LisaBuyer
Mobile	
  &	
  Social	
  PR	
  Hook	
  Up
Chapter	
  14
45@LisaBuyer
A	
  mobile-­‐friendly	
  website	
  or	
  
blog	
  is	
  good	
  Social	
  PR.
cc:	
  .reid.	
  -­‐ https://www.flickr.com/photos/29406311@N04
46@LisaBuyer
PR	
  Mistake:
The	
  company’s	
  contact	
  information	
  is	
  
on	
  the	
  home	
  page	
  but	
  is	
  part	
  of	
  an	
  
image,	
  instead	
  of	
  HTML.	
  -­‐ Joe	
  Laratro
cc:	
  Joaquin	
  Villaverde	
  Photography	
  -­‐ https://www.flickr.com/photos/46078235@N03
47@LisaBuyer
Rise	
  of	
  Visual	
  Reporting
Chapter	
  15
48@LisaBuyer
Adding	
  a	
  strong	
  photo,	
  video,	
  and/or	
  
a	
  downloadable	
  file	
  to	
  a	
  press	
  release	
  
distribution	
  can	
  increase	
  your	
  online	
  
visibility	
  by	
  10	
  times	
  the	
  views.
cc:	
  alexblanck	
  -­‐ https://www.flickr.com/photos/57527425@N06
49@LisaBuyer
Check	
  out	
  Twitter	
  Cards	
  to	
  
add	
  visual	
  impact	
  from	
  your	
  
content	
  to	
  Twitter.
cc:	
  Zeusandhera	
  -­‐ https://www.flickr.com/photos/55476234@N00
50@LisaBuyer
Visual	
  PR	
  Secrets
Chapter	
  16
51@LisaBuyer
Images	
  are	
  the	
  key	
  to	
  
grabbing	
  the	
  attention	
  of	
  your	
  
audience
cc:	
  Paul	
  Nicholson	
   -­‐ https://www.flickr.com/photos/82879511@N00
52@LisaBuyer
Canva	
  offers	
  free	
  access	
  to	
  a	
  
wide	
  assortment	
  of	
  design	
  	
  
tools.
53@LisaBuyer
Scoring	
  Influence
Chapter	
  17
54@LisaBuyer
There’s	
  some	
  correlation	
  
between	
  number	
  of	
  +K’s	
  
earned	
  and	
  high	
  Klout	
  scores
cc:	
  adrants	
  -­‐ https://www.flickr.com/photos/93461622@N00
55@LisaBuyer
Social	
  media	
  popularity	
  (in	
  terms	
  
of	
  number	
  of	
  friends	
  and	
  
followers)	
  does	
  not	
  equate	
  to	
  
influence.
cc:	
  amanda.venner	
  -­‐ https://www.flickr.com/photos/30863759@N06
56@LisaBuyer
Measurement,	
  Analytics,	
  &	
  Google
Chapter	
  18
57@LisaBuyer
The	
  most	
  important	
  analytics	
  
are	
  what	
  matters	
  most	
  to	
  
your	
  business	
  goals.
cc:	
  tiffa130	
  -­‐ https://www.flickr.com/photos/23682502@N04
58@LisaBuyer
Think	
  beyond	
  the	
  obvious	
  KPIs	
  
such	
  as	
  number	
  of	
  followers	
  
and	
  quantity	
  of	
  visitors.
cc:	
  Me2	
  (Me	
  Too)	
  -­‐ https://www.flickr.com/photos/67689349@N08
59@LisaBuyer
Avoiding	
  a	
  PR	
  Disaster
Chapter	
  19
60@LisaBuyer
Do	
  NOT	
  treat	
  social	
  media	
  as	
  
a	
  silo.
cc:	
  Leo	
  Reynolds	
  -­‐ https://www.flickr.com/photos/49968232@N00
61@LisaBuyer
Develop	
  a	
  company-­‐wide	
  social	
  
media	
  policy	
  that	
  clearly	
  defines	
  
both	
  acceptable	
  and	
  unacceptable	
  
behavior	
  on	
  social	
  media
cc:	
  theqspeaks	
  -­‐ https://www.flickr.com/photos/83261600@N00
62@LisaBuyer
Strategy	
  for	
  Tragedy
Chapter	
  20
63@LisaBuyer
About	
  50%	
  of	
  consumers	
  think	
  a	
  brand’s	
  
Facebook	
  page	
  is	
  more	
  useful	
  than	
  a	
  
brand’s	
  website
cc:	
  Lori	
  Hartman	
  Designs	
  -­‐ https://www.flickr.com/photos/64253809@N04
64@LisaBuyer
In	
  a	
  time	
  of	
  tragedy	
  or	
  crisis,	
  
check	
  out	
  sources	
  and	
  be	
  sure	
  
to	
  fact-­‐check.
cc:	
  Curtis	
  Gregory	
  Perry	
  -­‐ https://www.flickr.com/photos/33124677@N00
65@LisaBuyer
Optimizing	
  an	
  Event	
  for	
  Social	
  PR
Chapter	
  21
66@LisaBuyer
Live	
  tweeting	
  or	
  blogging	
  
during	
  an	
  event
cc:	
  Alfred	
  Hermida	
  -­‐ https://www.flickr.com/photos/13238706@N00
67@LisaBuyer
After	
  the	
  event,	
  create	
  strong	
  
visuals	
  using	
  slideshows	
  to	
  tell	
  
the	
  story	
  of	
  the	
  event.
cc:	
  adamtr	
  -­‐ https://www.flickr.com/photos/28991097@N00
68@LisaBuyer
Social	
  PR	
  Collaboration	
  #FTW
Chapter	
  22
69@LisaBuyer
Create	
  a	
  shared	
  calendar	
  with	
  
everyone	
  who	
  contributes	
  to	
  
your	
  editorial	
  efforts.
cc:	
  oschene	
  -­‐ https://www.flickr.com/photos/53416300@N00
70@LisaBuyer
Use	
  a	
  social	
  collaboration	
  
platform	
  like	
  Asana.
cc:	
  orcmid	
  -­‐ https://www.flickr.com/photos/91555706@N00
71@LisaBuyer
Facebook	
  PR	
  Secrets
Chapter	
  23
72@LisaBuyer
Write	
  simply.
Quality	
  vs	
  Quantity.
cc:	
  Gabriel	
  'Briel'	
  Rocha	
  -­‐ https://www.flickr.com/photos/25398881@N04
73@LisaBuyer
Inspire.
cc:	
  Photosightfaces	
  -­‐ https://www.flickr.com/photos/30595068@N06
74@LisaBuyer
Instagram	
  PR	
  Secrets
Chapter	
  24
75@LisaBuyer
Be	
  the	
  first	
  to	
  know	
  about	
  new	
  
features	
  or	
  changes.	
  Subscribe	
  
to	
  Instagram’s	
  business	
  blog.
cc:	
  Shawn	
  Harquail	
  -­‐ https://www.flickr.com/photos/55648226@N03
76@LisaBuyer
It’s	
  not	
  about	
  you,	
  it’s	
  about	
  
your	
  community.
cc:	
  Jordi	
  Payà	
  Canals	
  -­‐ https://www.flickr.com/photos/24630636@N03
77@LisaBuyer
Snapchat	
  Secrets
Chapter	
  25
78@LisaBuyer
Customize	
  and	
  download	
  your	
  
own	
  Snapcode
79@LisaBuyer
“We	
  are	
  not	
  the	
  sum	
  of	
  everything	
  we	
  
have	
  said	
  or	
  done	
  or	
  experienced	
  or	
  
published—we	
  are	
  the	
  result.	
  We	
  are	
  who	
  
we	
  are	
  today,	
  right	
  now.”	
  — Evan	
  Spiegel,	
  
CEO	
  of	
  Snapchat
cc:	
  flow14	
  -­‐ https://www.flickr.com/photos/77971972@N00
80@LisaBuyer
Pinterest	
  PR	
  Secrets
Chapter	
  26
81@LisaBuyer
Schedule	
  your	
  pins	
  out	
  for	
  
your	
  campaign.	
  Tool:	
  Tailwind
cc:	
  Nrbelex	
  -­‐ https://www.flickr.com/photos/91351004@N00
82@LisaBuyer
Create	
  a	
  secret	
  board	
  while	
  
working	
  with	
  a	
  brand	
  or	
  co-­‐
partnering	
  with	
  a	
  brand!
cc:	
  JD	
  Hancock	
  -­‐ https://www.flickr.com/photos/83346641@N00
83@LisaBuyer
LinkedIn	
  PR	
  Secrets
Chapter	
  27
84@LisaBuyer
“People	
  spend	
  time	
  on	
  other	
  
social	
  networks,	
  but	
  invest	
  time	
  
in	
  LinkedIn.”
– Jason	
  Miller
85@LisaBuyer
Write	
  every	
  day	
  and	
  as	
  much	
  as	
  
you	
  can	
  using	
  LinkedIn’s	
  blog-­‐like,	
  
long-­‐form	
  content	
  updates.
cc:	
  la_farfalla_22	
  -­‐ https://www.flickr.com/photos/14844674@N05
86@LisaBuyer
Twitter	
  Social	
  PR	
  Secrets
Chapter	
  28
87@LisaBuyer
Want	
  to	
  get	
  someone’s	
  attention	
  
on	
  Twitter?	
  Like	
  one	
  of	
  their	
  
tweets	
  with	
  a	
  click	
  of	
  a	
  heart!
cc:	
  swanky	
  -­‐ https://www.flickr.com/photos/88607481@N00
88@LisaBuyer
Monitor	
  activity	
  via	
  a	
  
platform	
  such	
  as	
  Tweetdeck.
cc:	
  homard.net	
  -­‐ https://www.flickr.com/photos/49548883@N00
89@LisaBuyer
Namaste	
  Sane
Chapter	
  29
90@LisaBuyer
The	
  hardest	
  part	
  is	
  getting	
  
started.	
  Just	
  hit	
  the	
  start	
  
button,	
  and	
  things	
  get	
  easier.
cc:	
  PhotoGraham	
  -­‐ https://www.flickr.com/photos/82278008@N00
91@LisaBuyer
Clear	
  off	
  your	
  desktop	
  every	
  
day	
  before	
  and	
  after	
  work.
cc:	
  thinkdanijel	
  -­‐ https://www.flickr.com/photos/40788108@N08
92@LisaBuyer
Social	
  PR	
  Wisdom
Chapter	
  30
93@LisaBuyer
“Be	
  passionate,	
  tell	
  personal	
  
stories,	
  and	
  be	
  real.”–Tony	
  
Hsieh,	
  Delivering	
  Happiness.
cc:	
  Silicon	
  Prairie	
  News	
  -­‐ https://www.flickr.com/photos/38190880@N06
94@LisaBuyer
Define	
  your	
  own	
  way,	
  your	
  own	
  
structure	
  for	
  operating,	
  and	
  the	
  
creative	
  processes	
  that	
  drive	
  
your	
  purpose	
  and	
  objectives.
cc:	
  woodleywonderworks	
  -­‐ https://www.flickr.com/photos/73645804@N00
95@LisaBuyer
About	
  the	
  Author
96@LisaBuyer
When	
  it	
  comes	
  to	
  balancing	
  
relationships,	
  Lisa	
  Buyer	
  
believes	
  the	
  practice	
  of	
  PR,	
  
social	
  media,	
  and	
  SEO	
  is	
  
exponential.
97@LisaBuyer
98@LisaBuyer

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100+ Social PR Secrets To Get More Publicity in 2018

  • 1. Social  PR  Secrets by  Lisa  Buyer 1@LisaBuyer
  • 2. Chapter  1:  Social  PR  Evolution  and  Revolution Chapter  2:  Today’s  Media  Relations Chapter  3:  The  New  Press  Release Chapter  4:  Content  Strategy Chapter  5:  Editorial  Calendar Chapter  6:  Online  Newsrooms Chapter  7:  The  Art  and  Science  of  Social  Publishing Chapter  8:  Managing  a  Community Chapter  9:  Dial  into  Social  PR  Customer  Service  – NEW Chapter  10:  Jump  Into  Any  News  Story Chapter  11:  Distribution,  Amplification,  and  Promotion Chapter  12:  Live  Streaming  PR  Secrets  – NEW Chapter  13:  Podcasting  for  Social  PR– NEW Chapter  14:  Mobile  and  Social  PR  Hook  Up Chapter  15:  The  Rise  of  Visual  Reporting Chapter  16:  Visual  PR  Secrets  – NEW Chapter  17:  Scoring  Influence Chapter  18:  Measurement,  Analytics,  and  Google Chapter  19:  Avoiding  a  PR  Disaster Chapter  20:  Strategy  for  Tragedy Chapter  21:  Optimizing  an  Event  for  Social  PR Chapter  22:  Social  PR  Collaboration  #FTW Chapter  23:  Facebook  PR  Secrets   Chapter  24:  Instagram  PR  Secrets  – NEW Chapter  25:  Snapchat  Secrets  and  Savviness  – NEW Chapter  26:  Pinterest  PR  Secrets  – NEW Chapter  27:  LinkedIn  PR  Secrets  – NEW Chapter  28:  Twitter  Social  #PR  Secrets   Chapter  29:  Stay  Namaste  Sane  in  Social  Media– NEW Chapter  30:  Social  PR  Wisdom Table of Contents 2@LisaBuyer
  • 3. Sarah  Evans Introduction Social  PR  Secrets  3rd Edition   2016   Consider  Social  PR  Secrets  the  communication   professional’s  modern-­day  beginner’s   handbook.  It  may  appear  to  have  a  light-­ hearted  or   whimsical  approach,  but  therein  lies  its  brilliance. The  non-­threatening  format  allows  anyone  to  feel   comfortable  reading  while  they  are  exposed  to  tactical   and  practical  public  relations  tips.  
  • 4. Guy  Kawasaki   Foreword Social  PR  Secrets  3rd Edition   2016   We  are  fortunate  that  Lisa  has  written  this  book   to  help  PR  people  understand  this  brave,  new   world.  She  provides  tactical  and  practical   methods  to  combine  the  best  of  both  worlds.   We’re  lucky  that  she  has  done  this  for   marketers,  PR  people,  and  entrepreneurs.  
  • 5. Guy  Kawasaki   Foreword Social  PR  Secrets  3rd Edition   2016   We  are  fortunate  that  Lisa  has  written  this  book   to  help  PR  people  understand  this  brave,  new   world.  She  provides  tactical  and  practical   methods  to  combine  the  best  of  both  worlds.   We’re  lucky  that  she  has  done  this  for   marketers,  PR  people,  and  entrepreneurs.  
  • 6. Social  PR  Evolutions  &  Revolutions Chapter  1 6@LisaBuyer
  • 7. Social  media  has  the  power  to   make  or  break  a  brand  in  a   snippet  of  text. cc:  Liam  Higgins  -­‐ https://www.flickr.com/photos/72441891@N00 7@LisaBuyer
  • 8. Transparency  and  authenticity   still  wins. cc:  GollyGforce  -­‐ Living  My  Worst  Nightmare  -­‐ https://www.flickr.com/photos/20581458@N00 8@LisaBuyer
  • 10. Create  a  Twitter  list  for  your   media  target  natively  in  Twitter.   Make  it  public  so  they  can  see   you  added  them. cc:  shawncampbell  -­‐ https://www.flickr.com/photos/59077136@N00 10@LisaBuyer
  • 11. Think  like  your  audience. cc:  Davide  Restivo  -­‐ https://www.flickr.com/photos/43698630@N00 11@LisaBuyer
  • 12. The  NEW  Press  Release Chapter  3 12@LisaBuyer
  • 13. It’s  better  to  send  out  1  press   release  a  month  that  is   substantial  than  4  that  are  all   fluff. cc:  ginnerobot  -­‐ https://www.flickr.com/photos/78011127@N00 13@LisaBuyer
  • 14. Break  the  press  release  up  into  5   to  10  newsworthy  Tweets  with  a   link  to  the  story  on  the  corporate   blog/company  newsroom. cc:  DubaiFM  -­‐ https://www.flickr.com/photos/84208998@N00 14@LisaBuyer
  • 17. Content  is  about  them.   Not  you. cc:  Brandon  Christopher  Warren  -­‐ https://www.flickr.com/photos/92694860@N00 17@LisaBuyer
  • 19. The  social  PR  editorial   calendar  isn’t  designed  to  be   a  top-­‐secret  document. cc:  Ninja  M.  -­‐ https://www.flickr.com/photos/30359603@N03 19@LisaBuyer
  • 20. In  the  Social  PR  world,  there  is   NO  such  thing  as  a  template. cc:  davedehetre  -­‐ https://www.flickr.com/photos/22433418@N04 20@LisaBuyer
  • 22. Make  your  newsroom  content   mobile-­‐friendly cc:  chase_elliott  -­‐ https://www.flickr.com/photos/19746950@N00 22@LisaBuyer
  • 23. 94%  of  journalists  surveyed   said  that  having  photos  in  an   online  newsroom  is  important. cc:  The  PIX-­‐JOCKEY  (visual  fantasist)  -­‐ https://www.flickr.com/photos/18583731@N07 23@LisaBuyer
  • 24. Art  &  Science  of  Social  Publishing Chapter  7 24@LisaBuyer
  • 25. Write  like  a  social  news   reporter  and  leave  the  selling   out. cc:  Jösé  -­‐ https://www.flickr.com/photos/9985167@N04 25@LisaBuyer
  • 26. Share  third-­‐party  content. cc:  John  Flinchbaugh  -­‐ https://www.flickr.com/photos/7327560@N06 26@LisaBuyer
  • 28. Connectors  make  savvy  Social   PR  Managers.  Salesmen  do   NOT. cc:  John  Flinchbaugh  -­‐ https://www.flickr.com/photos/7327560@N06 28@LisaBuyer
  • 29. Think  outside  the  box. cc:  Ben  Mortimer  Photography  -­‐ https://www.flickr.com/photos/71768083@N07 29@LisaBuyer
  • 30. Dialing  into  Social  PR  Customer  Service Chapter  9 30@LisaBuyer
  • 31. Social  media  is  the  new  1-­‐800   number cc:  hyku  -­‐ https://www.flickr.com/photos/12734746@N00 31@LisaBuyer
  • 32. Personalizing  your  messaging   is  key  to  social  customer   service. cc:  fractalx  -­‐ https://www.flickr.com/photos/95575701@N00 32@LisaBuyer
  • 33. Jump  Into  Any  News  Story Chapter  10 33@LisaBuyer
  • 34. Content  comes  first.  PR   comes  second cc:  andrechinn  -­‐ https://www.flickr.com/photos/16167252@N00 34@LisaBuyer
  • 35. Be  quick. cc:  jeff_golden  -­‐ https://www.flickr.com/photos/46868900@N00 35@LisaBuyer
  • 36. Distribution,  Amplification,  &  Promotion Chapter  11 36@LisaBuyer
  • 37. Reporting  your  company’s  news   content  in  a  Facebook-­‐friendly  way   is  the  first  step  to  driving  quality   visitors  to  your  website  or  blog cc:  bengrey  -­‐ https://www.flickr.com/photos/28196992@N07 37@LisaBuyer
  • 38. Show  a  different  side  of  your   company  by  sharing  inspirational   pictures  and  reach  a  global  audience   in  a  very  mobile  and  visual  way. cc:  Jiahui  Huang  -­‐ https://www.flickr.com/photos/27237408@N03 38@LisaBuyer
  • 39. Live  Streaming  PR  Secrets Chapter  12 39@LisaBuyer
  • 40. “Livestreaming  is  the  missing  link   between  television  &  social   media" -­‐Cathy  Hackle cc:  JavierPsilocybin  -­‐ https://www.flickr.com/photos/70154861@N00 40@LisaBuyer
  • 41. Have  an  influencer  take  over   the  account. cc:  thecomeupshow  -­‐ https://www.flickr.com/photos/22257051@N07 41@LisaBuyer
  • 43. Think  about  search-­‐ friendliness  for  your  podcast   &  episodes. cc:  Jeffrey  Beall  -­‐ https://www.flickr.com/photos/31437555@N00 43@LisaBuyer
  • 44. Don’t  ask  a  podcast  host  to  be   on  their  podcast  just  so  you   can  promote  your  wares. cc:  tranchis  -­‐ https://www.flickr.com/photos/25813335@N00 44@LisaBuyer
  • 45. Mobile  &  Social  PR  Hook  Up Chapter  14 45@LisaBuyer
  • 46. A  mobile-­‐friendly  website  or   blog  is  good  Social  PR. cc:  .reid.  -­‐ https://www.flickr.com/photos/29406311@N04 46@LisaBuyer
  • 47. PR  Mistake: The  company’s  contact  information  is   on  the  home  page  but  is  part  of  an   image,  instead  of  HTML.  -­‐ Joe  Laratro cc:  Joaquin  Villaverde  Photography  -­‐ https://www.flickr.com/photos/46078235@N03 47@LisaBuyer
  • 48. Rise  of  Visual  Reporting Chapter  15 48@LisaBuyer
  • 49. Adding  a  strong  photo,  video,  and/or   a  downloadable  file  to  a  press  release   distribution  can  increase  your  online   visibility  by  10  times  the  views. cc:  alexblanck  -­‐ https://www.flickr.com/photos/57527425@N06 49@LisaBuyer
  • 50. Check  out  Twitter  Cards  to   add  visual  impact  from  your   content  to  Twitter. cc:  Zeusandhera  -­‐ https://www.flickr.com/photos/55476234@N00 50@LisaBuyer
  • 51. Visual  PR  Secrets Chapter  16 51@LisaBuyer
  • 52. Images  are  the  key  to   grabbing  the  attention  of  your   audience cc:  Paul  Nicholson   -­‐ https://www.flickr.com/photos/82879511@N00 52@LisaBuyer
  • 53. Canva  offers  free  access  to  a   wide  assortment  of  design     tools. 53@LisaBuyer
  • 55. There’s  some  correlation   between  number  of  +K’s   earned  and  high  Klout  scores cc:  adrants  -­‐ https://www.flickr.com/photos/93461622@N00 55@LisaBuyer
  • 56. Social  media  popularity  (in  terms   of  number  of  friends  and   followers)  does  not  equate  to   influence. cc:  amanda.venner  -­‐ https://www.flickr.com/photos/30863759@N06 56@LisaBuyer
  • 57. Measurement,  Analytics,  &  Google Chapter  18 57@LisaBuyer
  • 58. The  most  important  analytics   are  what  matters  most  to   your  business  goals. cc:  tiffa130  -­‐ https://www.flickr.com/photos/23682502@N04 58@LisaBuyer
  • 59. Think  beyond  the  obvious  KPIs   such  as  number  of  followers   and  quantity  of  visitors. cc:  Me2  (Me  Too)  -­‐ https://www.flickr.com/photos/67689349@N08 59@LisaBuyer
  • 60. Avoiding  a  PR  Disaster Chapter  19 60@LisaBuyer
  • 61. Do  NOT  treat  social  media  as   a  silo. cc:  Leo  Reynolds  -­‐ https://www.flickr.com/photos/49968232@N00 61@LisaBuyer
  • 62. Develop  a  company-­‐wide  social   media  policy  that  clearly  defines   both  acceptable  and  unacceptable   behavior  on  social  media cc:  theqspeaks  -­‐ https://www.flickr.com/photos/83261600@N00 62@LisaBuyer
  • 63. Strategy  for  Tragedy Chapter  20 63@LisaBuyer
  • 64. About  50%  of  consumers  think  a  brand’s   Facebook  page  is  more  useful  than  a   brand’s  website cc:  Lori  Hartman  Designs  -­‐ https://www.flickr.com/photos/64253809@N04 64@LisaBuyer
  • 65. In  a  time  of  tragedy  or  crisis,   check  out  sources  and  be  sure   to  fact-­‐check. cc:  Curtis  Gregory  Perry  -­‐ https://www.flickr.com/photos/33124677@N00 65@LisaBuyer
  • 66. Optimizing  an  Event  for  Social  PR Chapter  21 66@LisaBuyer
  • 67. Live  tweeting  or  blogging   during  an  event cc:  Alfred  Hermida  -­‐ https://www.flickr.com/photos/13238706@N00 67@LisaBuyer
  • 68. After  the  event,  create  strong   visuals  using  slideshows  to  tell   the  story  of  the  event. cc:  adamtr  -­‐ https://www.flickr.com/photos/28991097@N00 68@LisaBuyer
  • 69. Social  PR  Collaboration  #FTW Chapter  22 69@LisaBuyer
  • 70. Create  a  shared  calendar  with   everyone  who  contributes  to   your  editorial  efforts. cc:  oschene  -­‐ https://www.flickr.com/photos/53416300@N00 70@LisaBuyer
  • 71. Use  a  social  collaboration   platform  like  Asana. cc:  orcmid  -­‐ https://www.flickr.com/photos/91555706@N00 71@LisaBuyer
  • 72. Facebook  PR  Secrets Chapter  23 72@LisaBuyer
  • 73. Write  simply. Quality  vs  Quantity. cc:  Gabriel  'Briel'  Rocha  -­‐ https://www.flickr.com/photos/25398881@N04 73@LisaBuyer
  • 74. Inspire. cc:  Photosightfaces  -­‐ https://www.flickr.com/photos/30595068@N06 74@LisaBuyer
  • 75. Instagram  PR  Secrets Chapter  24 75@LisaBuyer
  • 76. Be  the  first  to  know  about  new   features  or  changes.  Subscribe   to  Instagram’s  business  blog. cc:  Shawn  Harquail  -­‐ https://www.flickr.com/photos/55648226@N03 76@LisaBuyer
  • 77. It’s  not  about  you,  it’s  about   your  community. cc:  Jordi  Payà  Canals  -­‐ https://www.flickr.com/photos/24630636@N03 77@LisaBuyer
  • 79. Customize  and  download  your   own  Snapcode 79@LisaBuyer
  • 80. “We  are  not  the  sum  of  everything  we   have  said  or  done  or  experienced  or   published—we  are  the  result.  We  are  who   we  are  today,  right  now.”  — Evan  Spiegel,   CEO  of  Snapchat cc:  flow14  -­‐ https://www.flickr.com/photos/77971972@N00 80@LisaBuyer
  • 81. Pinterest  PR  Secrets Chapter  26 81@LisaBuyer
  • 82. Schedule  your  pins  out  for   your  campaign.  Tool:  Tailwind cc:  Nrbelex  -­‐ https://www.flickr.com/photos/91351004@N00 82@LisaBuyer
  • 83. Create  a  secret  board  while   working  with  a  brand  or  co-­‐ partnering  with  a  brand! cc:  JD  Hancock  -­‐ https://www.flickr.com/photos/83346641@N00 83@LisaBuyer
  • 84. LinkedIn  PR  Secrets Chapter  27 84@LisaBuyer
  • 85. “People  spend  time  on  other   social  networks,  but  invest  time   in  LinkedIn.” – Jason  Miller 85@LisaBuyer
  • 86. Write  every  day  and  as  much  as   you  can  using  LinkedIn’s  blog-­‐like,   long-­‐form  content  updates. cc:  la_farfalla_22  -­‐ https://www.flickr.com/photos/14844674@N05 86@LisaBuyer
  • 87. Twitter  Social  PR  Secrets Chapter  28 87@LisaBuyer
  • 88. Want  to  get  someone’s  attention   on  Twitter?  Like  one  of  their   tweets  with  a  click  of  a  heart! cc:  swanky  -­‐ https://www.flickr.com/photos/88607481@N00 88@LisaBuyer
  • 89. Monitor  activity  via  a   platform  such  as  Tweetdeck. cc:  homard.net  -­‐ https://www.flickr.com/photos/49548883@N00 89@LisaBuyer
  • 91. The  hardest  part  is  getting   started.  Just  hit  the  start   button,  and  things  get  easier. cc:  PhotoGraham  -­‐ https://www.flickr.com/photos/82278008@N00 91@LisaBuyer
  • 92. Clear  off  your  desktop  every   day  before  and  after  work. cc:  thinkdanijel  -­‐ https://www.flickr.com/photos/40788108@N08 92@LisaBuyer
  • 93. Social  PR  Wisdom Chapter  30 93@LisaBuyer
  • 94. “Be  passionate,  tell  personal   stories,  and  be  real.”–Tony   Hsieh,  Delivering  Happiness. cc:  Silicon  Prairie  News  -­‐ https://www.flickr.com/photos/38190880@N06 94@LisaBuyer
  • 95. Define  your  own  way,  your  own   structure  for  operating,  and  the   creative  processes  that  drive   your  purpose  and  objectives. cc:  woodleywonderworks  -­‐ https://www.flickr.com/photos/73645804@N00 95@LisaBuyer
  • 97. When  it  comes  to  balancing   relationships,  Lisa  Buyer   believes  the  practice  of  PR,   social  media,  and  SEO  is   exponential. 97@LisaBuyer