Will Leahy, LinkedIn Nick Stannard, LinkedIn This session will detail how talent leaders can use a change management framework to transform their talent acquisition organization into a modern functioning talent acquisition practice. Included in this session we will detail how to build the case to modernize the talent acquisition organization, drive home value with a change management framework, and drive home tips and tricks to help the TA organization change effectively. Results: The results really are the change management framework. Change can be easy in TA and we'll help leaders get to where they need to get to in order to drive change home. Session highlights: Change Management Frameworks. Ways to build the case for change within the TA organization. Large scale examples to takeaway to help understand how the change frameworks are leveraged in TA. Check out the best of Talent Connect: http://bit.ly/2e5ojNe

2. ​Nick Stannard
​Manager, Customer Success, LinkedIn
“To improve is to change; to be perfect is to
change often.” – Winston Churchill

3. ​Will Leahy
​Global Performance Consultant, LinkedIn
“Everybody has a plan until they get
punched in the face” – Mike Tyson

4. Today’s
agenda
• Change management defined
• Becoming a “Change Agent”
• One simple framework
• Theory in practice
• Practical application
• Q&A

6. How did that make you feel?

7. ​Change Management helps:
​ Reduce disruptions to people and business
​ Drive intended behavior
What is Change Management?
Remove barriers:
• How could this fail?
• Connect change to the broader mission
and vision – WIIFM?
Managing change should be about helping your people understand the
organizational changes and the value received from transforming the business

8. %
Of change
management efforts
fail to achieve target
impact

9. What is a Change Agent?
What do Change Agents do?
• Change agents encourage employees to support the
transformation in their daily actions, behaviors, and attitudes
• Change agents take initiative, remain positive, & employ empathy
Why is a change agent important?
• Projects require employee commitment for success and leaders
• Play a critical role in engaging and protecting employees and
gaining employee commitment and buy-in
• Who will guide people through the change curve?

10. Famous Change Agents – Who Do YOU Relate to?

11. Change Journey Across the Transformation
Performance
Time
“The
Valley of
Despair”

12. Change frameworks can be overly complex…

13. Navigating Through Change Management
1. Inspire – Get People Excited 2. Educate – Drive Understanding
3. Measure – Track Success with Data 4. Reward – Reinforce Positive Behaviors
Manage change and drive adoption in 4 easy steps…

14. Theory in Practice
Inspire
Educate
Measure
Reward
• Have a senior leader kick off
the initiative in a town hall
meeting
• Host a contest for team that
comes up with the best
change slogan
• Connect the
change to the
mission, vision, &
values of the
organization
• Have a “kick-off day” for the
change dedicated to learning
and practicing
• Post important collateral on
an internal micro-site or wiki
• Clearly define exactly what
success looks like
• Define 3
quantifiable
measures to asses
adoption and
progress on goals
• Send the top adopter on a
weekend vacation
• Recognize top
adopters during a
team meeting and
promote them

15. Putting the human back in Human Resources
Let’s get practical
• Define Audience
• Create Delivery
Schedule
• Assign resources
and curriculum
Solution
Analysis
• Develop Training
Collateral
• Design
Assessments
• Assign Resources
Solution
Development • Deliver Training
• Administer
Assessments
Delivery
• Provide coaching
and feedback
• Assess needs
• Conduct refresher
training
Evaluation
Insert Change
Management
Sr. Director to
host kickoff call
Design
interactive
learning day with
small groups
Report out on
goal attainment
individually and
as a group
Celebrate
success and
deliver results
Inspire Educate Measure Reward

16. Change Across the Transformation
Performance
Time
“The valley
of despair”

17. ©2015 LinkedIn Corporation. All Rights Reserved.