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#intalent 
HR big data: fact or fiction? 
Brad Cook 
VP of Global Talent Acquisition 
Informatica
#intalent 
In the blink of an eye 
http://youtu.be/PHlANIsBqeY?list=PLAZQXYXzTdyuHGTpdXAzb_g8rD7DZqn1L
#intalent
#iinnttaalleenntt
#intalent 
IT is Changing 
CLOUD 
INTERACTIONS MOBILE 
ON-PREMISE TRANSACTIONS DESKTOP
#intalent 
CLOUD 
ON-PREMISE 
INTERACTIONS 
TRANSACTIONS 
MOBILE 
DESKTOP 
Data is Changing
Social Data 
“Interactional” 
Relational Data 
“Transactional” 
Source: An IDC White Paper - sponsored by EMC. As the Economy Contracts, the Digital Universe Expands. 
#intalent 
The Growing Challenge: “BIG DATA”
#intalent
#intalent
Business is connecting innovation to Big Data 
Manufacturing Healthcare & Pharma Public Sector 
#intalent 
Financial Services Retail & Telco 
Risk & Portfolio Analysis, 
Investment 
Recommendations 
Connected Vehicle, 
Predictive Maintenance 
Health Insurance 
Exchanges, 
Public Safety, 
Tax Optimization 
Fraud Detection 
Proactive Customer 
Engagement, 
Location Based Services 
Predicting Patient 
Outcomes, 
Total Cost of Care 
Drug Discovery 
Media & Entertainment 
Online & In-Game 
Behavior 
Customer X/Up-Sell
#intalent 
What about HR Data Sources…
#intalent 
What we all strive for…. 
The Holy Grail 
The Digital 
Profile 
The Social 
Footprint 
The Career 
Aspirations 
The 
Interests 
The 
Resume
#intalent 
Our typical TA Landscape 
CRM ATS Sourcing 
Tools 
Social 
Footprint Dashboard SEO
#intalent 
It takes a TEAM… 
Marketing IT TA Ops HR Ops Recruiters
Changed Mindset 
How thinking “data-first” 
can accelerate your talent 
transformation
The number of customer touch-points has exploded 
• You are going to win 
based on your ability to 
understand your 
candidate better. This 
requires a 360 degree 
view of accurate data 
from many different 
touch-points. 
• But the lack of access to 
the right data at the 
right time can kill your 
hiring productivity. 
Source: Tata Consulting 
candidate
#intalent 
New Talent Applications are 
appearing daily 
The one sustainable competitive 
differentiator your organization has is 
your data – and how you use it.
#intalent 
Why would my data go bad? 
Things to consider: 
§ Is the team good at capturing data? 
§ Has a candidate changed jobs? 
§ What new skills/experiences? 
§ What would entice them to engage? 
§ Do you want your teams to spend 
their time managing this data? 
Data quality erodes at 
1% to 1.5% per month if 
it is not actively 
managed. 
- Bloor Research
#intalent 
63% of CRM 
initiatives fail 
- Merkel Group 
High growth companies are 
50% more likely to consider 
CRM strategic – rather than 
tactical 
- Merkel Group
#intalent 
Why Doesn’t My CRM Investment Deliver? 
“We invested in CRM thinking that it would give us a 360 degree view of our 
candidates and significantly boost hiring productivity.” 
Things to consider: 
Your CRM is only as good as the 
data in it 
§ Do you have the right data? 
§ Do you have good data? 
§ Do you have complete data?
#intalent 
Call to Action 
Starts with you….. 
• We are all busy, but data is critical to your success 
• Maintain searchable records 
• Think about how you can leverage tomorrow what you collect today 
• Data integrity is EVERYONES issue to solve…. 
• Automate as much as possible 
• Augment as much as possible 
• System captured vs. human captured
#intalent 
Recommendations: 
To accelerate your recruiting transformation and 
competitiveness, think outside the application. Think “data-first.” 
§ What data do my teams need to be competitive? 
§ What bad data is causing loss of efficiency? 
§ What new data are we missing that could improve quality of hire?
#intalent 
Maximize & Unleash Information Potential 
• Understand it 
• Integrate it 
• Cleanse it 
• Relate it 
• Secure it 
• Act on it 
• Across infrastructure, 
applications & devices 
• Fast, flexible, free of 
lock-in and future-proof 
• Deliver agility 
• Attract top talent 
• Unleash potential
#intalent
#intalent

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HR Big Data: Fact or Fiction? | Talent Connect San Francisco 2014

  • 1. #intalent HR big data: fact or fiction? Brad Cook VP of Global Talent Acquisition Informatica
  • 2. #intalent In the blink of an eye http://youtu.be/PHlANIsBqeY?list=PLAZQXYXzTdyuHGTpdXAzb_g8rD7DZqn1L
  • 5. #intalent IT is Changing CLOUD INTERACTIONS MOBILE ON-PREMISE TRANSACTIONS DESKTOP
  • 6. #intalent CLOUD ON-PREMISE INTERACTIONS TRANSACTIONS MOBILE DESKTOP Data is Changing
  • 7. Social Data “Interactional” Relational Data “Transactional” Source: An IDC White Paper - sponsored by EMC. As the Economy Contracts, the Digital Universe Expands. #intalent The Growing Challenge: “BIG DATA”
  • 10. Business is connecting innovation to Big Data Manufacturing Healthcare & Pharma Public Sector #intalent Financial Services Retail & Telco Risk & Portfolio Analysis, Investment Recommendations Connected Vehicle, Predictive Maintenance Health Insurance Exchanges, Public Safety, Tax Optimization Fraud Detection Proactive Customer Engagement, Location Based Services Predicting Patient Outcomes, Total Cost of Care Drug Discovery Media & Entertainment Online & In-Game Behavior Customer X/Up-Sell
  • 11. #intalent What about HR Data Sources…
  • 12. #intalent What we all strive for…. The Holy Grail The Digital Profile The Social Footprint The Career Aspirations The Interests The Resume
  • 13. #intalent Our typical TA Landscape CRM ATS Sourcing Tools Social Footprint Dashboard SEO
  • 14. #intalent It takes a TEAM… Marketing IT TA Ops HR Ops Recruiters
  • 15. Changed Mindset How thinking “data-first” can accelerate your talent transformation
  • 16. The number of customer touch-points has exploded • You are going to win based on your ability to understand your candidate better. This requires a 360 degree view of accurate data from many different touch-points. • But the lack of access to the right data at the right time can kill your hiring productivity. Source: Tata Consulting candidate
  • 17. #intalent New Talent Applications are appearing daily The one sustainable competitive differentiator your organization has is your data – and how you use it.
  • 18. #intalent Why would my data go bad? Things to consider: § Is the team good at capturing data? § Has a candidate changed jobs? § What new skills/experiences? § What would entice them to engage? § Do you want your teams to spend their time managing this data? Data quality erodes at 1% to 1.5% per month if it is not actively managed. - Bloor Research
  • 19. #intalent 63% of CRM initiatives fail - Merkel Group High growth companies are 50% more likely to consider CRM strategic – rather than tactical - Merkel Group
  • 20. #intalent Why Doesn’t My CRM Investment Deliver? “We invested in CRM thinking that it would give us a 360 degree view of our candidates and significantly boost hiring productivity.” Things to consider: Your CRM is only as good as the data in it § Do you have the right data? § Do you have good data? § Do you have complete data?
  • 21. #intalent Call to Action Starts with you….. • We are all busy, but data is critical to your success • Maintain searchable records • Think about how you can leverage tomorrow what you collect today • Data integrity is EVERYONES issue to solve…. • Automate as much as possible • Augment as much as possible • System captured vs. human captured
  • 22. #intalent Recommendations: To accelerate your recruiting transformation and competitiveness, think outside the application. Think “data-first.” § What data do my teams need to be competitive? § What bad data is causing loss of efficiency? § What new data are we missing that could improve quality of hire?
  • 23. #intalent Maximize & Unleash Information Potential • Understand it • Integrate it • Cleanse it • Relate it • Secure it • Act on it • Across infrastructure, applications & devices • Fast, flexible, free of lock-in and future-proof • Deliver agility • Attract top talent • Unleash potential