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#intalent

Develop a Winning Talent Brand as a
company of any size
Jessica Hayden
Paul Maxin

Amber Taylor
Senior Talent Partner at
ASOS

Recruitment Manager at
SoundCloud
Who am I?

#intalent

Name: Paul Maxin
Twitter: @PaulMaxin
Job title: Former Global Resourcing & Recruitment
Director at Unilever
Hobbies: Hobbies include family, travel writing, West
Ham United and an unhealthy
encyclopedic knowledge of the work of
Bob Dylan .
The impact of a VUCA world on talent

V = Volatility
U = Uncertainty

C = Complexity
A = Ambiguity

#intalent
#intalent

VUCA informs the talent
questions we need to address
#intalent

The importance of differentiation
Differentiation
 In 2006, Audi won the South Africa car of the year award…

 And BMW was quick to respond…

#intalent
#intalent
#intalent
#intalent
#intalent
#intalent

What is the value of an employer brand?
Employer brand objectives
 Consistent look and feel for communications
 Strong brand promise
 Central narrative and brand pillars to build individual executions
 Toolkit for guidance
 A select group of template examples
 Communication plan

#intalent
Channels to activate your talent brand

#intalent

Unknown

Attract

Hunt

Corp Careers Site
Print Advertising
Niche Boards

Postings

Pay per Click Ads
Events

Campus Career Fairs
Gamification
Diversity Events

Marketing

Employment Branding
Search Engine Optimize
Media Presence

Boolean Bar
Search All Tool

Active

Passive

Cultivate

Hire
Applicant tracking
system






Known

Prospects
Referrals
Alumni
Employees

Talent
Community
#intalent

How Linkedin differs from the other platforms
 Tailored Point Of Contact for job seekers; First Point of Contact for Corporate Stakeholders
and employer brand building through factual information
 Embassy to nurture on-going conversation aimed at generating engagement around /
raising awareness of: the company culture; the opportunities that Unilever has to offers; the
commitment to sustainability; the brands… and ultimately provide tailor made job news and
advice.
 Embassy for visual brand engagement and storytelling. Repository of video assets that can
be used across other social media channels to satisfy educational needs and spark
engagement.
 Repository of useful information that can be used in the consideration (I‟m considering
changing my job) and interview phase
 Content is mainly user generated
#intalent

Disruptive Execution
#intalent

Heineken: The Candidate
The goal of Heineken‟s marketing team with “The
Candidate” was to attract their target consumer “Man of
the World” to engage with Heineken as a brand and join in
conversation around this unique recruitment process!
To recruit an intern in its event and sponsorship team,
Heineken dropped the standard interview process and
instead, put applicants through a series of unexpected and
bizarre situations in a bid to find the best talent around.
Over 1,700 people applied for the job and the best were
invited to Amsterdam for an „interview‟, and the entire thing
was captured on camera. The film was released to the
brands‟ marketing team via an internal portal so they could
vote for their favourite interviewee from the three best
interviews.

Watch Video
Heineken: The results
4.9 million video views to date

Majority of the 11,331 Twitter mentions were positive
32.4 million impressions on Twitter, seen by
27.4 million unique users
355 million unique users reached across various
leading media sources
Launched on Mashable to 24m unique users, and
tweeted to Pete Cashmore‟s 3m followers

#intalent
#intalent

KPMG: Virtual Recruitment Environment
KPMG launched a new virtual recruitment
process fit for the digital age which uses an
advanced software application to take
candidates into a simulation of a real office
environment complete with a series of realtime tasks.

KPMG won the RAD 2012 award for “work of
the year” from Personnel Today

A sophisticated back-end functionality to the
online experience scored candidates directly
against the competencies, as well as
recording all results and data, which helped
ensure the very best talent was selected.
Campbell Mithun: The Lucky 13
Minneapolis ad agency Campbell Mithun
used a tweet job application to recruit its
summer “Lucky 13” interns. The twitter
process invited students to post 13 tweets
over a 13 day period that introduced
themselves and demonstrated their digital
capabilities to the agency.
Results
 Nearly 400 applicants applied
 Applicants represented 33 states, 16
countries and 103 colleges/universities
 During the 13 days of tweeting, more
than 4,400 #L13 tweets appeared

Watch Video

#intalent
Taco Bell: Pinterest career site

#intalent

http://pinterest.com/tacobellcareers/

Taco Bell have a huge recruiting presence on Pinterest, with boards focussed on attracting candidates
and creating awareness of positions within the company. Taco Bell portrays the company as fun and
friendly by pinning current images of employees working in the corporate offices and in stores on their
boards, also giving candidates a behind-the-scenes look into their working environment.
#intalent

Developing SoundCloud‟s
Employer Brand
Jessica Hayden
Recruitment Manager at
SoundCloud
#intalent

SoundCloud is the world‟s leading audio sharing platform

200 million
people
reached every
month

Over 12 hours
of audio
uploaded
every minute
Where we were

#intalent

Employees = 6
Year = 2008
Employees = 25
Year = 2009
#intalent

Employees = 80
Year = 2010
#intalent

Where we were

Employees = 100
Year = 2011
#intalent

We are a highly
technical
bunch of
people who
love building
things
#intalent

We come from
over 30
different
countries
And we have a story to tell…

Values

Traditions

Success
Stories
Over 200
talented
people
#intalent
We use the power of other platforms

#intalent
The future?

#intalent
#intalent

Develop a Winning Talent Brand as a
company of any size
Amber Taylor
Senior Talent Partner
ASOS
#intalent

ENGAGING OUR TALENT BRAND
#intalent

We Would Like To Share
 Who we are?
 Our Story

 It‟s a journey


Building our talent brand



Our approach



What‟s next?
Proud To Work at ASOS
Take a peak at what we have been up to in the last 6 months

#intalent
#intalent

Our Story & How We Have Sourced Our Roles
Challenge

Impact

Business Growth
Change of Pace

Always playing catch up

Focus on filling roles

No clear strategy
No consistency
No framework

Strong consumer brand

Agency

25%

Who doesn‟t want to
Work for ASOS

Internal

69%

6%
Direct
Recruiting Brilliantly
What we have done in the last 9 months
 We partner effectively and recruited experts in
their field
 We engage, attract and select the right people
in the right way
 We provide the best candidate and manager
experience
 We actively hunt down talent for now and the
future

 We‟re shouting about who we are and what we
do – Employer Branding is key

#intalent
#intalent

Building Our Talent Brand
 Authencity matters
 We don‟t sell
 We are honest

 We appeal to different sides
 Customers = Employees
Planning „A Recruitment Destination‟

Attraction

Engagement

Retention

Conversion

#intalent
Attraction: We Love LinkedIn
 Our follower base is 58,064, we have
increased this from 30,000 6 months ago
 485 of the people we recruited were on
LinkedIn
 Content led - we are actively managing 4
unique pages to create talent pipelines
 Our success on LinkedIn holds us with:
 Talent brand index of 38%
 3rd out of 10, most attractive in our peer
group

#intalent
What‟s Next?
 Explore more of our followers as a
talent pool

 Develop relationships with people
for now and future
 Making out talent brand accessible
to our global population

Passionate About Our Future

#intalent
#intalent

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Develop a Winning Talent Brand as a Company of Any Size | Talent Connect London 2013

  • 1. #intalent Develop a Winning Talent Brand as a company of any size Jessica Hayden Paul Maxin Amber Taylor Senior Talent Partner at ASOS Recruitment Manager at SoundCloud
  • 2. Who am I? #intalent Name: Paul Maxin Twitter: @PaulMaxin Job title: Former Global Resourcing & Recruitment Director at Unilever Hobbies: Hobbies include family, travel writing, West Ham United and an unhealthy encyclopedic knowledge of the work of Bob Dylan .
  • 3. The impact of a VUCA world on talent V = Volatility U = Uncertainty C = Complexity A = Ambiguity #intalent
  • 4. #intalent VUCA informs the talent questions we need to address
  • 5. #intalent The importance of differentiation
  • 6. Differentiation  In 2006, Audi won the South Africa car of the year award…  And BMW was quick to respond… #intalent
  • 11. #intalent What is the value of an employer brand?
  • 12. Employer brand objectives  Consistent look and feel for communications  Strong brand promise  Central narrative and brand pillars to build individual executions  Toolkit for guidance  A select group of template examples  Communication plan #intalent
  • 13. Channels to activate your talent brand #intalent Unknown Attract Hunt Corp Careers Site Print Advertising Niche Boards Postings Pay per Click Ads Events Campus Career Fairs Gamification Diversity Events Marketing Employment Branding Search Engine Optimize Media Presence Boolean Bar Search All Tool Active Passive Cultivate Hire Applicant tracking system     Known Prospects Referrals Alumni Employees Talent Community
  • 14. #intalent How Linkedin differs from the other platforms  Tailored Point Of Contact for job seekers; First Point of Contact for Corporate Stakeholders and employer brand building through factual information  Embassy to nurture on-going conversation aimed at generating engagement around / raising awareness of: the company culture; the opportunities that Unilever has to offers; the commitment to sustainability; the brands… and ultimately provide tailor made job news and advice.  Embassy for visual brand engagement and storytelling. Repository of video assets that can be used across other social media channels to satisfy educational needs and spark engagement.  Repository of useful information that can be used in the consideration (I‟m considering changing my job) and interview phase  Content is mainly user generated
  • 16. #intalent Heineken: The Candidate The goal of Heineken‟s marketing team with “The Candidate” was to attract their target consumer “Man of the World” to engage with Heineken as a brand and join in conversation around this unique recruitment process! To recruit an intern in its event and sponsorship team, Heineken dropped the standard interview process and instead, put applicants through a series of unexpected and bizarre situations in a bid to find the best talent around. Over 1,700 people applied for the job and the best were invited to Amsterdam for an „interview‟, and the entire thing was captured on camera. The film was released to the brands‟ marketing team via an internal portal so they could vote for their favourite interviewee from the three best interviews. Watch Video
  • 17. Heineken: The results 4.9 million video views to date Majority of the 11,331 Twitter mentions were positive 32.4 million impressions on Twitter, seen by 27.4 million unique users 355 million unique users reached across various leading media sources Launched on Mashable to 24m unique users, and tweeted to Pete Cashmore‟s 3m followers #intalent
  • 18. #intalent KPMG: Virtual Recruitment Environment KPMG launched a new virtual recruitment process fit for the digital age which uses an advanced software application to take candidates into a simulation of a real office environment complete with a series of realtime tasks. KPMG won the RAD 2012 award for “work of the year” from Personnel Today A sophisticated back-end functionality to the online experience scored candidates directly against the competencies, as well as recording all results and data, which helped ensure the very best talent was selected.
  • 19. Campbell Mithun: The Lucky 13 Minneapolis ad agency Campbell Mithun used a tweet job application to recruit its summer “Lucky 13” interns. The twitter process invited students to post 13 tweets over a 13 day period that introduced themselves and demonstrated their digital capabilities to the agency. Results  Nearly 400 applicants applied  Applicants represented 33 states, 16 countries and 103 colleges/universities  During the 13 days of tweeting, more than 4,400 #L13 tweets appeared Watch Video #intalent
  • 20. Taco Bell: Pinterest career site #intalent http://pinterest.com/tacobellcareers/ Taco Bell have a huge recruiting presence on Pinterest, with boards focussed on attracting candidates and creating awareness of positions within the company. Taco Bell portrays the company as fun and friendly by pinning current images of employees working in the corporate offices and in stores on their boards, also giving candidates a behind-the-scenes look into their working environment.
  • 21. #intalent Developing SoundCloud‟s Employer Brand Jessica Hayden Recruitment Manager at SoundCloud
  • 22. #intalent SoundCloud is the world‟s leading audio sharing platform 200 million people reached every month Over 12 hours of audio uploaded every minute
  • 27. #intalent We are a highly technical bunch of people who love building things
  • 28. #intalent We come from over 30 different countries
  • 29. And we have a story to tell… Values Traditions Success Stories Over 200 talented people
  • 31. We use the power of other platforms #intalent
  • 33. #intalent Develop a Winning Talent Brand as a company of any size Amber Taylor Senior Talent Partner ASOS
  • 35. #intalent We Would Like To Share  Who we are?  Our Story  It‟s a journey  Building our talent brand  Our approach  What‟s next?
  • 36. Proud To Work at ASOS Take a peak at what we have been up to in the last 6 months #intalent
  • 37. #intalent Our Story & How We Have Sourced Our Roles Challenge Impact Business Growth Change of Pace Always playing catch up Focus on filling roles No clear strategy No consistency No framework Strong consumer brand Agency 25% Who doesn‟t want to Work for ASOS Internal 69% 6% Direct
  • 38. Recruiting Brilliantly What we have done in the last 9 months  We partner effectively and recruited experts in their field  We engage, attract and select the right people in the right way  We provide the best candidate and manager experience  We actively hunt down talent for now and the future  We‟re shouting about who we are and what we do – Employer Branding is key #intalent
  • 39. #intalent Building Our Talent Brand  Authencity matters  We don‟t sell  We are honest  We appeal to different sides  Customers = Employees
  • 40. Planning „A Recruitment Destination‟ Attraction Engagement Retention Conversion #intalent
  • 41. Attraction: We Love LinkedIn  Our follower base is 58,064, we have increased this from 30,000 6 months ago  485 of the people we recruited were on LinkedIn  Content led - we are actively managing 4 unique pages to create talent pipelines  Our success on LinkedIn holds us with:  Talent brand index of 38%  3rd out of 10, most attractive in our peer group #intalent
  • 42. What‟s Next?  Explore more of our followers as a talent pool  Develop relationships with people for now and future  Making out talent brand accessible to our global population Passionate About Our Future #intalent