1. Engaging Millennials as
Donors
Association of Fundraising Professionals of
Atlanta
May 19, 2015 Lindsey Hardegree
@LindseyatTizzy
Founding Board Chair
YNPN Atlanta
Principal
Tizzy Consulting
2. Who are Millennials?
Born 1981-1996
Age: 18-34
Key Traits
◦ Think globally
◦ Focused on diversity and inclusion
◦ First generation of children with schedules
◦ Digital Natives
◦ They hope to be the next great generation –
want to have meaningful impact in a broken
world
◦ Work/Life Balance is complex and intricate
3. The World Millennials Grew Up
In
24/7 news coverage; info-tainment
(rise of talk shows and reality TV)
Technology has always been present
– Internet, social media, cell phones,
video games
The world has always been scary
(school shootings, bombings/terrorist
attacks, global climate change, AIDS
and cancer, Great Recession)
4. Understanding Motivation
Best educated generation to date
Technology should be used for social
change
Want to live their lives making a
difference in the world with meaningful
work
Were told their voices matter, and now
seek responsibility early
Like frequent communication and
feedback – dislike being “out of the
loop”
5. Organization’s Expectations
What does engaging millennials mean
to your organization?
Affinity Group – primarily focused on
growing donations and organization’s
contacts
Junior Board/Leaders Council –
creates the space for millennials to
have a voice and lead with the
organization
6. Expectations from Millennials
Want you to be clear on goals and
expectations
Grew up with an expectation of giving
back to the community
More inclined to support causes, not
organizations – impact is important
Want to feel like they are using their
time well – mutually beneficial
involvement
Want to use their skills and strengths
in their volunteer work
7. Engaging Millennials in the
Work
Give them ownership for engaging their
peers
◦ Organize speaker series and networking
events
◦ Create “dine out” nights – party with a
purpose (opportunity to share mission with
friends)
◦ Engage in programmatic work – give them a
project or use their pro bono professional
services
Use social media for relationship building
by creating tools for millennials to utilize
8. Engaging Millennials as
Donors
Clearly connect how donations will
support the organization’s work
◦ Connect to specific projects
Give them options
◦ Clear ways to donate online
◦ Option to donate monthly and still receive
benefits
◦ Find ways to involve their friends in their
gift
Crowdfunding is not always the
answer
9. Q&A
Thank you for your time!
Lindsey Hardegree
@LindseyatTizzy
Notas do Editor
Welcome/Introduction
Background
Board Chair for YNPN Atlanta
Please feel free to ask questions during presentation – this is pretty new, so learning from the experiences of others is important!
- Dispute about actual time frame, but this is a fairly commonly accepted one.
- Most assume it’s just the people fresh out of college – at this point, the majority are well out of college, some for almost 15 years.
- Millennials run companies and have families.
Work/Life balance – continuum over course of life, also need to balance community involvement and personal development
These traits are shaped by the world millennials grew up in . . .
Events: Columbine, Oklahoma City bombing, 9/11, Occupy Wall Street
This context helps us to understand the things that motivate millennials.
These traits make millennials ripe for nonprofit service. But how do you approach them to make the most of this energy? First, the organization needs to figure out what their expectations are.
Looking for donations, or a deeper investment?
you'll have short-term wins, but this is a long-term investment (financially and as a leadership pipeline)
Each have their uses, and require specific staffing
Middle school/high school volunteer requirements; getting into college; service requirements in college to get a good job
Have always been told that giving back feels good, so it’s an assumption
framing the work of your organization is a key for success
They have seen organizations come and go – impact is important to prove that the work you’re doing is making a difference
Social media tools (graphics, Facebook events, etc.)
Keep your website current – make it easy to navigate to your mission and impact, and also to your events and activities
Use a blog to tell stories and share images of the work that you’re doing.
don't assume that only millennials use social media (or that all millennials are interested in social media)
Easy to feel that $50 donation won’t make a difference, and that’s a stretch for some. Connect that to # of meals served, # supplies for kids, etc.
Millennials are far more likely to donate online than in person by check or cash, and an overwhelming number of Millennials rely on their smartphones for online communication and entertainment.
they can give a membership as a gift, or a way for people to contribute on their behalf for their birthday
Help them find a personal connection with your cause