Learn about the key capabilities and benefits of the Lightwell OMS for IBM Sterling Order Management, including accelerating implementation time and ROI, simplifying integration with other critical retail systems, enabling end-to-end visibility, and minimizing risks related to error and customizations. Our experienced team can help you optimize the benefits of your order management solution by delivering seamless customer buying experiences, increasing fill rates and inventory turns, reducing markdowns, increasing profit margins and Increasing customer loyalty.

1. Reduce Time and Costs by up to 65%
Companies are facing pressure from all sides: from
employees and shareholders to competitors and
customers. And those pressures continue to rise,
particularly when it comes to customer expectations.
Customers expect seamless shopping and ordering
experiences across all channels. They expect to be able to
shop and purchase whenever and wherever they want,
and receive their purchases however they want.
But many B2C and B2B companies face challenges around
the technology needed to deliver this.
Often, their home-grown systems or existing e-commerce
platforms aren’t capable of handling the complexity of
omnichannel order management. And many—especially
mid-market companies—lack the resources, budget, and
expertise required to implement and manage advanced
OMS technology.
Overcoming Omnichannel Challenges
Companies using IBM Sterling Order Management have
overcome omnichannel order management complexities
and have realized significant benefits, including increased
fill rates and inventory turns, reduced markdowns, and
increased customer loyalty and profit margins.
Accelerate the ROI of Your
Order Management System
© 2017 Lightwell Inc. • www.lightwellinc.com • North America +1 (614) 310-2700 • EMEA +44 (0) 845 226 0979
Lightwell OMS
For IBM Sterling
Order Management
To make the capabilities and benefits of this leading
solution more accessible—and more affordable—to mid-
market retailers, we developed the Lightwell OMS solution.
Lightwell OMS is a suite of pre-built capabilities and value-
added services that streamline the implementation, reduce
the cost of ownership, and improve the ROI of the IBM
Sterling Order Management solution.
It leverages Lightwell’s years of experience and deep
expertise to provide a comprehensive, best-in-class order
management solution from start to finish.
A Complete OMS Solution—Simplified
Lightwell OMS includes:
• Design, installation, configuration, and deployment
services for IBM Sterling Order Management
• A suite of pre-built components for orders, customers,
inventory and more
• Pre-built integrations to third party systems including
Cybersource, Avalara, Vertex, and PayPal
• Pre-built interfaces to WMS, financials, ERP,
PIM, and more
• Pre-built data loads, master data loads, and updates
• A testing framework with a comprehensive library of
regression tests
• Dashboards to help you understand and communicate
critical business KPIs

2. Services and Solutions for
the IBM B2B Integration and
Commerce Portfolios
© 2017 Lightwell Inc. • www.lightwellinc.com • North America +1 (614) 310-2700 • EMEA +44 (0) 845 226 0979
Lightwell OMS Benefits
Together with our experienced team, Lightwell OMS delivers the
following benefits and more:
• Accelerates implementation time for the IBM Sterling Order
Management solution by 50-70%
• Simplifies integration with other critical retail systems
• Ensures best practices are followed with standardized
components and processes
• Enables greater visibility into customizations and extensions
• Reduces testing time and ensures your system will run smoothly
across many scenarios and conditions
• Minimizes risks related to errors and customizations
• Provides powerful insight quickly about customer, orders,
processes and inventory, extending the benefits of your
solution to the rest of the enterprise
• Enables you to scale with your order volume and business growth
Optimizing the Benefits of Your Order
Management Solution
With the extensive omnichannel capabilities of the IBM Sterling Order
Management solution—plus the benefit-accelerating capabilities of
Lightwell OMS—your company will achieve the benefits of a world-
class omnichannel commerce solution faster and at a lower cost:
• Deliver seamless customer buying experiences across all channels
• Deliver more “perfect orders”
• Increase fill rates and inventory turns
• Reduce markdowns
• Increase profit margins
• Increase customer loyalty
Contact us today to learn how our order management services and
solutions can help you.
At Lightwell we understand what
it takes to make true omnichannel
commerce a reality.
Our team has assisted some of the
world’s leading retailers and brands
with their e-commerce and order
management initiatives for more
than a decade, and has extensive
experience—on many levels—with
the IBM technology solutions
supporting them.
As an IBM Gold Business Partner,
we can assist you with everything
from software procurement, to
implementation and management
services, to upgrades and ongoing
support for the IBM Watson
Commerce solutions portfolio.
However, we’re much more than
just a reseller or services partner.
We deliver services and solutions
that drive business value and
optimize ROI for our clients.
And regardless of where you are in
your omni-channel journey, we can
assist you with full range of services
and solutions, tailored to meet your
needs and budget.
About Lightwell
Lightwell OMS For IBM®
Sterling Order Management