SlideShare uma empresa Scribd logo
1 de 58
Building Collaboration
   Communication and
   Community Online
Meredith Farkas
Norwich University
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
conditions:


1. It allows people to communicate, collaborate
and build community online
2. It can be syndicated, shared, reused or remixed,
or it facilitates syndication
3. It allows people to easily learn from and
capitalize on the behavior or knowledge of others
Characteristics of Social
       Software
Easy Content Creation
     and Sharing
Online Collaboration
Conversations: Distributed
Conversations: Real Time
Capitalizing on the
Wisdom of Crowds
Capitalizing on the
Wisdom of Crowds
Transparency
Transparency
Personalization
Personalization
Portability
What Can Social
Software do for
   Libraries?
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Give the Library a
  Human Face!
Give the Library a
  Human Face!
Provide Services to
  Remote Users
Provide Services to
  Remote Users
Provide Services to
  Remote Users
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Using
  Tools Patrons Use
Provide Services Using
  Tools Patrons Use
Capitalize on the
Collective Intelligence of
  Colleagues & Users
Capitalize on the
Collective Intelligence of
  Colleagues & Users
Capitalize on the
Collective Intelligence of
  Colleagues & Users
Capitalize on the
Collective Intelligence of
  Colleagues & Users
Strategies for
Implementing Social
     Software
Avoid Technolust
Will it improve library
services? Will patrons use it?
Involve Staff at all Levels
       in Planning
Involve IT in Planning
Play with Technology!
    Kick the Tires!
Trust your patrons.
 Learn from them.
Consider Maintenance
  and Sustainability
Consider Maintenance
  and Sustainability
Do you Need a Policy?
In Marketing Focus on
   the Functionality
Social Software in
 Libraries Alternative
Book Cover Contest
      Winners...
ash966
Kelli / nomextra
Darren Chase
Questions? Just Ask!
      mgfarkas@gmail.com
       AIM: librarianmer

     Links and presentation at
http://meredithfarkas.wetpaint.com

Mais conteúdo relacionado

Semelhante a Building Collaboration, Communication and Community Online

Key Issues and Applications of Social Networking Technologies in Libraries
Key Issues and Applications of Social Networking Technologies in LibrariesKey Issues and Applications of Social Networking Technologies in Libraries
Key Issues and Applications of Social Networking Technologies in Libraries
Meredith Farkas
 
Building the Social Library Online - OLA Superconference
Building the Social Library Online - OLA SuperconferenceBuilding the Social Library Online - OLA Superconference
Building the Social Library Online - OLA Superconference
Meredith Farkas
 
Membership Seminar Edinburgh December 2012
Membership Seminar Edinburgh December 2012Membership Seminar Edinburgh December 2012
Membership Seminar Edinburgh December 2012
Precedent
 
Ibm Web 2 0 Goes To Work Presentation
Ibm  Web 2 0 Goes To Work PresentationIbm  Web 2 0 Goes To Work Presentation
Ibm Web 2 0 Goes To Work Presentation
jward5519
 
Nea Labs | Executive Summary
Nea Labs | Executive SummaryNea Labs | Executive Summary
Nea Labs | Executive Summary
Terrell Coleman
 

Semelhante a Building Collaboration, Communication and Community Online (20)

Driving the Technology Bus with Social Software
Driving the Technology Bus with Social SoftwareDriving the Technology Bus with Social Software
Driving the Technology Bus with Social Software
 
Building the Social Library Online - Copenhagen
Building the Social Library Online - CopenhagenBuilding the Social Library Online - Copenhagen
Building the Social Library Online - Copenhagen
 
Key Issues and Applications of Social Networking Technologies in Libraries
Key Issues and Applications of Social Networking Technologies in LibrariesKey Issues and Applications of Social Networking Technologies in Libraries
Key Issues and Applications of Social Networking Technologies in Libraries
 
Building the Social Library Online - OLA Superconference
Building the Social Library Online - OLA SuperconferenceBuilding the Social Library Online - OLA Superconference
Building the Social Library Online - OLA Superconference
 
Why Good Software Sometimes Dies... and how to save it
Why Good Software Sometimes Dies... and how to save itWhy Good Software Sometimes Dies... and how to save it
Why Good Software Sometimes Dies... and how to save it
 
Social Media and International Organizations
Social Media and International OrganizationsSocial Media and International Organizations
Social Media and International Organizations
 
Work 2.0 Tech Best Practices Aenc
Work 2.0   Tech Best Practices   AencWork 2.0   Tech Best Practices   Aenc
Work 2.0 Tech Best Practices Aenc
 
Membership Seminar Edinburgh December 2012
Membership Seminar Edinburgh December 2012Membership Seminar Edinburgh December 2012
Membership Seminar Edinburgh December 2012
 
Tools and Services for More Intelligent Meta Networks
Tools and Services for More Intelligent Meta NetworksTools and Services for More Intelligent Meta Networks
Tools and Services for More Intelligent Meta Networks
 
Cat Herding and Community Gardens: Practical e-Science Project Management
Cat Herding and Community Gardens: Practical e-Science Project ManagementCat Herding and Community Gardens: Practical e-Science Project Management
Cat Herding and Community Gardens: Practical e-Science Project Management
 
Ibm Web 2 0 Goes To Work Presentation
Ibm  Web 2 0 Goes To Work PresentationIbm  Web 2 0 Goes To Work Presentation
Ibm Web 2 0 Goes To Work Presentation
 
CapstoneprojectbookTEDxUGA
CapstoneprojectbookTEDxUGACapstoneprojectbookTEDxUGA
CapstoneprojectbookTEDxUGA
 
Nea Labs | Executive Summary
Nea Labs | Executive SummaryNea Labs | Executive Summary
Nea Labs | Executive Summary
 
Introduction to Autelic
Introduction to AutelicIntroduction to Autelic
Introduction to Autelic
 
The Future of Libraries and Technology: The Phoenix Rises from the Ashes
The Future of Libraries and Technology: The Phoenix Rises from the AshesThe Future of Libraries and Technology: The Phoenix Rises from the Ashes
The Future of Libraries and Technology: The Phoenix Rises from the Ashes
 
Working Differently: Toward a Fully-engaged Extension Service
Working Differently: Toward a Fully-engaged Extension ServiceWorking Differently: Toward a Fully-engaged Extension Service
Working Differently: Toward a Fully-engaged Extension Service
 
Web 2.0 & Social Media Workshop - Spacetaker
Web 2.0 & Social Media Workshop - SpacetakerWeb 2.0 & Social Media Workshop - Spacetaker
Web 2.0 & Social Media Workshop - Spacetaker
 
Introduction to Autelic
Introduction to AutelicIntroduction to Autelic
Introduction to Autelic
 
Digital Tools for Media & Libraries
Digital Tools for Media & LibrariesDigital Tools for Media & Libraries
Digital Tools for Media & Libraries
 
5 Requirementsfor Enterpris Social Software
5 Requirementsfor Enterpris Social Software5 Requirementsfor Enterpris Social Software
5 Requirementsfor Enterpris Social Software
 

Mais de Meredith Farkas

Building and Sustaining a Culture of Assessment at Your Library
Building and Sustaining a Culture of Assessment at Your LibraryBuilding and Sustaining a Culture of Assessment at Your Library
Building and Sustaining a Culture of Assessment at Your Library
Meredith Farkas
 
The Library in Your Pocket - NJLibraryLink
The Library in Your Pocket - NJLibraryLinkThe Library in Your Pocket - NJLibraryLink
The Library in Your Pocket - NJLibraryLink
Meredith Farkas
 
UNST 233P Representations of the Nation
UNST 233P Representations of the NationUNST 233P Representations of the Nation
UNST 233P Representations of the Nation
Meredith Farkas
 
UNST 233P Representations of the Nation
UNST 233P Representations of the NationUNST 233P Representations of the Nation
UNST 233P Representations of the Nation
Meredith Farkas
 
Delivering Innovative Mobile Services through Your Library - Part 1
Delivering Innovative Mobile Services through Your Library - Part 1Delivering Innovative Mobile Services through Your Library - Part 1
Delivering Innovative Mobile Services through Your Library - Part 1
Meredith Farkas
 
Encouraging Innovation in Libraries
Encouraging Innovation in LibrariesEncouraging Innovation in Libraries
Encouraging Innovation in Libraries
Meredith Farkas
 
Mobile Trends and Services for Libraries
Mobile Trends and Services for LibrariesMobile Trends and Services for Libraries
Mobile Trends and Services for Libraries
Meredith Farkas
 

Mais de Meredith Farkas (20)

The Mindful Instruction Librarian and the "One-Shot"
The Mindful Instruction Librarian and the "One-Shot"The Mindful Instruction Librarian and the "One-Shot"
The Mindful Instruction Librarian and the "One-Shot"
 
Building a Culture of Assessment: What I've Learned from Research, Trial, and...
Building a Culture of Assessment: What I've Learned from Research, Trial, and...Building a Culture of Assessment: What I've Learned from Research, Trial, and...
Building a Culture of Assessment: What I've Learned from Research, Trial, and...
 
Building and Sustaining a Culture of Assessment at Your Library
Building and Sustaining a Culture of Assessment at Your LibraryBuilding and Sustaining a Culture of Assessment at Your Library
Building and Sustaining a Culture of Assessment at Your Library
 
Wherever Your Patrons Are: Mobile Services for Libraries
Wherever Your Patrons Are: Mobile Services for LibrariesWherever Your Patrons Are: Mobile Services for Libraries
Wherever Your Patrons Are: Mobile Services for Libraries
 
The Library in Your Pocket - NJLibraryLink
The Library in Your Pocket - NJLibraryLinkThe Library in Your Pocket - NJLibraryLink
The Library in Your Pocket - NJLibraryLink
 
UNST 233P Representations of the Nation
UNST 233P Representations of the NationUNST 233P Representations of the Nation
UNST 233P Representations of the Nation
 
UNST 233P Representations of the Nation
UNST 233P Representations of the NationUNST 233P Representations of the Nation
UNST 233P Representations of the Nation
 
QR Codes Rock the Library on Your Phone
QR Codes Rock the Library on Your PhoneQR Codes Rock the Library on Your Phone
QR Codes Rock the Library on Your Phone
 
The Library in Your Pocket: Mobile Trends for Libraries
The Library in Your Pocket: Mobile Trends for LibrariesThe Library in Your Pocket: Mobile Trends for Libraries
The Library in Your Pocket: Mobile Trends for Libraries
 
New Information Delivery Technologies: Social Software for Instruction
New Information Delivery Technologies: Social Software for InstructionNew Information Delivery Technologies: Social Software for Instruction
New Information Delivery Technologies: Social Software for Instruction
 
UNST 236: Interpreting the Past
UNST 236: Interpreting the PastUNST 236: Interpreting the Past
UNST 236: Interpreting the Past
 
The eBook Horizon
The eBook HorizonThe eBook Horizon
The eBook Horizon
 
Delivering Innovative Mobile Services through Your Library - Part 2
Delivering Innovative Mobile Services through Your Library - Part 2Delivering Innovative Mobile Services through Your Library - Part 2
Delivering Innovative Mobile Services through Your Library - Part 2
 
Delivering Innovative Mobile Services through Your Library - Part 1
Delivering Innovative Mobile Services through Your Library - Part 1Delivering Innovative Mobile Services through Your Library - Part 1
Delivering Innovative Mobile Services through Your Library - Part 1
 
Avoiding the Idea Graveyard
Avoiding the Idea GraveyardAvoiding the Idea Graveyard
Avoiding the Idea Graveyard
 
Avoiding the Social Media Graveyard
Avoiding the Social Media GraveyardAvoiding the Social Media Graveyard
Avoiding the Social Media Graveyard
 
Organization 2.0: Avoiding the Social Software Graveyard
Organization 2.0: Avoiding the Social Software GraveyardOrganization 2.0: Avoiding the Social Software Graveyard
Organization 2.0: Avoiding the Social Software Graveyard
 
Encouraging Innovation in Libraries
Encouraging Innovation in LibrariesEncouraging Innovation in Libraries
Encouraging Innovation in Libraries
 
Mobile Trends and Services for Libraries
Mobile Trends and Services for LibrariesMobile Trends and Services for Libraries
Mobile Trends and Services for Libraries
 
Achieving Organization 2.0
Achieving Organization 2.0Achieving Organization 2.0
Achieving Organization 2.0
 

Último

Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
vu2urc
 

Último (20)

Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Advantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your BusinessAdvantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your Business
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 

Building Collaboration, Communication and Community Online