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Growing People into Leaders . Building Communities of Love . Transforming the Nation
Revisiting Your L&D
Strategy in these
Turbulent Times
Why We Need to Change as the World
Changes
Roshan Thiran
Leaderonomics
Special Sessions for CHRO and HR Leaders
MII Special Session
| Roshan Thiran and Lepaker
Growing People into Leaders . Building Communities of Love . Transforming the Nation
Growth
Time
MY EVOLUTION INTO THE WORLD OF HR
10. Johnson & Johnson
Industry : Healthcare
Function: HR
Global Role
9. GE Asia Pacific
Industry : Multi
Function: HR
Asia Role
7. GE Aircraft
Industry : Aviation
CFO & Biz Leader
8. GE Crotonville
Industry : Multi
Function: HR
Learning Leader
6. GE CIG
Industry : Multi
Function: IT
Project Mgmt Global
5. GE Capital
Industry : Financial Service
Function: Finance/Sourcing
Europe Leader
4. NBC Universal
Industry : Media
Function: Finance
Product Leader
1. GE Investments
Industry : Investment Banking
Function: Business Dev
Individual Contributor
3. GE GCS
Industry : Oil & Gas
Function: Finance
Inventory Mgmt
2. GE International
Industry : Multi
Function: Finance
Analyst Global
12. Leaderonomics
Industry : Multi
Function: CEO
Business leader
11. Star Media Group
Industry : Media
Function: CEO
Business leader
Growing People into Leaders . Building Communities of Love . Transforming the Nation
SOLVING THE SIGNIFICANT SHIFTS IN THE
LEARNING SPACE
APPRENTICESHIP BOOKS INTERNET INTELLIGENCE
People
+
Content
+
Context
Content
Explosion
x1000
Content
is key
People
are key
NOW
Time
Just in Time
Learning
Situational
Learning
Growing People into Leaders . Building Communities of Love . Transforming the Nation
Lag
Descriptive Analysis
Predictive Analysis
Prescription Analysis
Autonomous Analysis
Standard Surveys
“What Happened?”
Adhoc Reports
“During Crisis, Based on Negative
Event”
Query / Drill down of Engagement
Survey / NPS
“What Exactly is the Problem?”
Engagement Survey / Analysis
“Why is this Happening?”
Forecasting
“What if these trends continues?”
Predictive Modelling
“What will Happen Next?”
Experimental Design
“What Happens if we Try This?”
Optimization
“What the Best that can Happen?”
AI / ML
“What can we Learn from Data?”
Collection / Deep Dive
Execution / Real Time
Analyzing
Live On-
Demand
Feedback &
Response
Lead
SIGNIFICANT STRUCTURAL SHIFTS
In The Employee Engagement & Intelligence space
Automated
Scripted Action
Quarterly Action
Plans &
Reactions
Response
Growing People into Leaders . Building Communities of Love . Transforming the Nation
Organisation
Growth
&
Performance
Time
Phase 2 – Infrastructure
Build sense of contribution
through speed and
simplicity and improve
business results
Phase 3 –
Transactions/Ritual
Consistent “just-in-time and
on-demand transactions and
rituals embedded into
organisation
Building Sustainable Learning & Engagement Practices
90% of most organisations in
South-East Asia are in this
category
A key part of enabling the HR function to
produce replicable and impactful
learning & engagement is through
system deployment
Consistent and structured transactions
are key to ensure learning and
engagement is is optimized for all
employees or members
Phase 1 – Activity
Short-Term results and not
sustainable long-term
INFRASTRUCTURE & RITUALS NEEDED FOR GROWTH
HARDWARE
SOFTWARE
Growing People into Leaders . Building Communities of Love . Transforming the Nation
Solutions & Interventions Providing
High Context Continuous Learning & Engagement
(Consistent & Repeatable Transactions)
Learning & Engagement Transactional Eco-System which
includes daily transactions needed to ensure high level of
competence (learning) and commitment (engagement). This
includes:
• Virtual Learning Interventions (VLIs)
• Virtual Development Programmes (VDPs)
• Virtual Assessment Centres (VACs)
• Daily Engagement Rituals
There are 2 key levers to enable fully virtual Learning and Engagement
- Consistent Transactions (Software)
- Platforms/Systems (Hardware)
Platforms to Enable
Engagement & Learning
(Infrastructure with Service)
Learning & Engagement Hardware – platforms and
systems required for transactions to happen:
• LMS – Leaderonomics Academy
• LXP - Necole
• Engagement Systems – Happily
• Mentoring Platforms
• Assessment Platforms
HOW LEADERONOMICS WORKS
Providing Both Infrastructure & Consistent, Continuous Transactions
Growing People into Leaders . Building Communities of Love . Transforming the Nation
TRANSFORMATION IN THE HR FUNCTION
Not just technology but entire philosophy of what it takes to lead HR
Growing People into Leaders . Building Communities of Love . Transforming the Nation
Growing People into Leaders . Building Communities of Love . Transforming the Nation
Growing People into Leaders . Building Communities of Love . Transforming the Nation
THE MAIN PLAYER IN THE EMPLOYEE
INTELLIGENCE BUSINESS
HR
Growing People into Leaders . Building Communities of Love . Transforming the Nation
ORG
TALENT
ONLINE
TRANSACTIONS
PROJECTS
CAPABILITY
INTELLIGENCE
AI to identify the needs
of individuals.
TALENT
INTELLIGENCE
Identify talent networks
within an organisation
CHANGE
MANAGEMENT
Understand where the
organization is struggling
and how to help them.
ORG
OPERATING
SYSTEM
INDIVIDUALS
The True Nature of HR
EMPLOYEE & ORGANISATIONAL INTELLIGENCE BUSINESS
Only Way To Do That Well Is Through Technology
Growing People into Leaders . Building Communities of Love . Transforming the Nation
TECHNOLOGY TO HELP HR with INTELLIGENCE
Examples of Intelligence Technology
A gamified
Employee
Engagement
platform founded on
behavior science
and driven through
AI. Create a happier
more productive
workplace through
meaningful
experiences.
Happily
A Mentoring Platform
that facilitates the
establishment and
continuation of
meaningful mentoring
relationships through
initiating of intentional
conversations.
A Learning Experience
Platform, the first AI
knowledge cloud for
unified and
personalized leadership
content discovery.
Mobile-first online
learning platform pulls
content from multiple
sources to fulfill your
learning needs.
A Feedback Platform
that facilitates an
“always on”
exchange of solicited
and unsolicited
feedbacks. Create the
right culture by
increasing
engagement and
transparency.
A Learning
Management System
that delivers diversified
online and offline
learning experiences
that are skills mapped
and tracked.
Growing People into Leaders . Building Communities of Love . Transforming the Nation
Understanding the Learning & Development
space
Special MII Conference for CHROs
Aligning Learning & Engagement
initiatives to Business Goals
Business Imperatives to drive all L&D activities
Growing People into Leaders . Building Communities of Love . Transforming the Nation
HR AS A OUTSIDE-IN BUSINESS PARTNER
REVAMPING YOUR INTERVENTIONS TO ALIGN
WITH BUSINESS GOALS
Your Business Vision
& Goals
R1
R2
R3
Alignment to
Strategic
Priority
Work
Streams
Where We Are Today
What are the gaps in terms of people
capability?
What are the gaps in terms of new
behaviours required to achieve KR 2?
What are the new mindsets required to
achieve Key Results 2?
Growing People into Leaders . Building Communities of Love . Transforming the Nation
DESIGN APPROACH & PHILOSOPHY FOR L&D
Business
Growth Based
Modules
BU Specific
Modules
Soft Skills
related
modules
65%
10%
25%
IDEAL L&D
CURRICULUM
WEIGHTAGE FOR SDP
COMPLEX
SIMPLE
CONTEXT
CONTENT
LEARNING & INTERVENTIONS
Based on
➢ Business direction/
strategy
➢ Priority work streams
➢ On-the-ground needs
➢ Voice of Stake
holders (VOS)
analysis
DESIGN DIGITAL, MODULAR,
FORMAL INTERVENTIONS TO
ENABLE SELF-LEARNING
KNOWLEDGE
• Differentiated
according to
categories to ensure
SDP individualized and
customized learning is
done via levelling
• Employee Onboarding
& Engagement backed
in with mentoring
formalized as a process
CONVERT KNOWLEDGE TO
SKILLS BY INCREASING
EXPERIENTIAL LEARNING &
EXPOSURE
• Role-plays
• Simulations
• Case-studies
• Facilitated small groups
discussions
• Projects-based learning
• Group Coaching
• Field Trips
• Projects & Challenges
• Digital Platforms
ENCOURAGE APPLICATION &
TEACHING TO GAIN
CONFIDENCE & PRACTICAL
EXECUTION CAPABILITY
• OTJ Feedback
• Crucial Conversations
• Huddles/ Meetings
• Peer-Coaching
• Mentoring
• Teach-Back
• Internal/ External
speakers
• Job shadowing
EXECUTE
KNOWLEDGE SKILLS CONFIDENCE
CLASSROOM
CLASSROOM
CLASSROOM
CLASSROOM
LEARNING JOURNEYS
EXPERIENTIAL
CLASSROOM
DIGITAL
“to Lead” Expertise
“to Do Even Better” Advance Skill
“to Do” Awareness / Basic Skill
“to Know” Information /
Knowledge
CURRENTLY NEW CURRICULAM
PERFORMANCE LEVEL
Growing People into Leaders . Building Communities of Love . Transforming the Nation
C-Suite
Senior
Managers
Middle
Managers
Executives
20%
Struggling
Performers
70% Steady
Employees
20% High
Potentials
CATERING FOR YOUR PEOPLE IN THE RIGHT WAY
Identifying learning and development needs across different tiers and capabilities
Approach:
Coached Out or
Back in
Approach:
Incremental Learning through
Training Calendar
Approach:
Accelerated Learning
Through Hi-Po
Programmes
Growing People into Leaders . Building Communities of Love . Transforming the Nation
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
LDE MAE
Mgmt Trainee
Sr Individual Cont
Individual Contr
Assistant Mgr
Supervisor
Junior Mgr
Manager
Sr.Mgr)
C-2 Level
GM/C-1 Level
CXO Level
15-18 years 26-30 years
To reach CXO Level
Boot Camps
Transition Programmes
ID6
Tier 4
Accelerator
Prog
ID5
Tier 3
Accelerator
Prog
ID5
ID1 ID4
ID2 ID3
ID Progs
Tier 2
Accelerator
Prog
Tier 1
Accelerator
Prog
How People Progress & Develop
Mgmt Trainee
Accelerator Prog
ID1 ID4
ID2 ID3
ID1 ID4
ID2 ID3
ID1 ID4
ID2 ID3
Growing People into Leaders . Building Communities of Love . Transforming the Nation
LEARNING & ENGAGEMENT FRAMEWORK
The Approach Framework Overview
Approach
Transferable Skills
Skills developed via structured &
purposeful blended learning programmes.
Split to 3 programme levels :
Equip
Arming new entrants to your
business on core values, principles,
skills and behaviours for functional
success.
Empower
Developing managers into the
leaders who exemplify and are
ambassadors to your business
Elevate
Strategic, operation and
technological innovation know how
for the senior management towards
business success.
Contextual Skills
Tacit and contextual skills passed on
through a culture of coaching &
mentoring through 4 predefined
Sustainability Areas.
Industry
The industry you may be in and its
specific context.
Functional
Based on job functions within the
industries.
Performance
Helping individuals to self and
functional excellence.
Leadership
Spread and continuously build
leadership know how unique to your
business.
Moment of Need Skills
Skill development that are to be provided to
employees at the moment of need in the operational
and business environment that can be easily
acquired and deployed – reducing lag time between
need, fulfillment to execution benefit.
Culture of Engagement
Keeping employees constantly engaged with your
business, their managers and each other constantly
– driving more positive moments, providing a
consistent, relevant and timely pulse check of
engagement across the company.
Growing People into Leaders . Building Communities of Love . Transforming the Nation
Thank you
For partnering with us on this amazing journey!
Company: www.leaderonomics.org
Leadership Resources: www.leaderonomics.com
Transforming the nation, one person at a time.
| Leaderonomics

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Revisiting Your L&D Strategy in these Turbulent Times

  • 1. Growing People into Leaders . Building Communities of Love . Transforming the Nation Revisiting Your L&D Strategy in these Turbulent Times Why We Need to Change as the World Changes Roshan Thiran Leaderonomics Special Sessions for CHRO and HR Leaders MII Special Session | Roshan Thiran and Lepaker
  • 2. Growing People into Leaders . Building Communities of Love . Transforming the Nation Growth Time MY EVOLUTION INTO THE WORLD OF HR 10. Johnson & Johnson Industry : Healthcare Function: HR Global Role 9. GE Asia Pacific Industry : Multi Function: HR Asia Role 7. GE Aircraft Industry : Aviation CFO & Biz Leader 8. GE Crotonville Industry : Multi Function: HR Learning Leader 6. GE CIG Industry : Multi Function: IT Project Mgmt Global 5. GE Capital Industry : Financial Service Function: Finance/Sourcing Europe Leader 4. NBC Universal Industry : Media Function: Finance Product Leader 1. GE Investments Industry : Investment Banking Function: Business Dev Individual Contributor 3. GE GCS Industry : Oil & Gas Function: Finance Inventory Mgmt 2. GE International Industry : Multi Function: Finance Analyst Global 12. Leaderonomics Industry : Multi Function: CEO Business leader 11. Star Media Group Industry : Media Function: CEO Business leader
  • 3. Growing People into Leaders . Building Communities of Love . Transforming the Nation SOLVING THE SIGNIFICANT SHIFTS IN THE LEARNING SPACE APPRENTICESHIP BOOKS INTERNET INTELLIGENCE People + Content + Context Content Explosion x1000 Content is key People are key NOW Time Just in Time Learning Situational Learning
  • 4. Growing People into Leaders . Building Communities of Love . Transforming the Nation Lag Descriptive Analysis Predictive Analysis Prescription Analysis Autonomous Analysis Standard Surveys “What Happened?” Adhoc Reports “During Crisis, Based on Negative Event” Query / Drill down of Engagement Survey / NPS “What Exactly is the Problem?” Engagement Survey / Analysis “Why is this Happening?” Forecasting “What if these trends continues?” Predictive Modelling “What will Happen Next?” Experimental Design “What Happens if we Try This?” Optimization “What the Best that can Happen?” AI / ML “What can we Learn from Data?” Collection / Deep Dive Execution / Real Time Analyzing Live On- Demand Feedback & Response Lead SIGNIFICANT STRUCTURAL SHIFTS In The Employee Engagement & Intelligence space Automated Scripted Action Quarterly Action Plans & Reactions Response
  • 5. Growing People into Leaders . Building Communities of Love . Transforming the Nation Organisation Growth & Performance Time Phase 2 – Infrastructure Build sense of contribution through speed and simplicity and improve business results Phase 3 – Transactions/Ritual Consistent “just-in-time and on-demand transactions and rituals embedded into organisation Building Sustainable Learning & Engagement Practices 90% of most organisations in South-East Asia are in this category A key part of enabling the HR function to produce replicable and impactful learning & engagement is through system deployment Consistent and structured transactions are key to ensure learning and engagement is is optimized for all employees or members Phase 1 – Activity Short-Term results and not sustainable long-term INFRASTRUCTURE & RITUALS NEEDED FOR GROWTH HARDWARE SOFTWARE
  • 6. Growing People into Leaders . Building Communities of Love . Transforming the Nation Solutions & Interventions Providing High Context Continuous Learning & Engagement (Consistent & Repeatable Transactions) Learning & Engagement Transactional Eco-System which includes daily transactions needed to ensure high level of competence (learning) and commitment (engagement). This includes: • Virtual Learning Interventions (VLIs) • Virtual Development Programmes (VDPs) • Virtual Assessment Centres (VACs) • Daily Engagement Rituals There are 2 key levers to enable fully virtual Learning and Engagement - Consistent Transactions (Software) - Platforms/Systems (Hardware) Platforms to Enable Engagement & Learning (Infrastructure with Service) Learning & Engagement Hardware – platforms and systems required for transactions to happen: • LMS – Leaderonomics Academy • LXP - Necole • Engagement Systems – Happily • Mentoring Platforms • Assessment Platforms HOW LEADERONOMICS WORKS Providing Both Infrastructure & Consistent, Continuous Transactions
  • 7. Growing People into Leaders . Building Communities of Love . Transforming the Nation TRANSFORMATION IN THE HR FUNCTION Not just technology but entire philosophy of what it takes to lead HR
  • 8. Growing People into Leaders . Building Communities of Love . Transforming the Nation
  • 9. Growing People into Leaders . Building Communities of Love . Transforming the Nation
  • 10. Growing People into Leaders . Building Communities of Love . Transforming the Nation THE MAIN PLAYER IN THE EMPLOYEE INTELLIGENCE BUSINESS HR
  • 11. Growing People into Leaders . Building Communities of Love . Transforming the Nation ORG TALENT ONLINE TRANSACTIONS PROJECTS CAPABILITY INTELLIGENCE AI to identify the needs of individuals. TALENT INTELLIGENCE Identify talent networks within an organisation CHANGE MANAGEMENT Understand where the organization is struggling and how to help them. ORG OPERATING SYSTEM INDIVIDUALS The True Nature of HR EMPLOYEE & ORGANISATIONAL INTELLIGENCE BUSINESS Only Way To Do That Well Is Through Technology
  • 12. Growing People into Leaders . Building Communities of Love . Transforming the Nation TECHNOLOGY TO HELP HR with INTELLIGENCE Examples of Intelligence Technology A gamified Employee Engagement platform founded on behavior science and driven through AI. Create a happier more productive workplace through meaningful experiences. Happily A Mentoring Platform that facilitates the establishment and continuation of meaningful mentoring relationships through initiating of intentional conversations. A Learning Experience Platform, the first AI knowledge cloud for unified and personalized leadership content discovery. Mobile-first online learning platform pulls content from multiple sources to fulfill your learning needs. A Feedback Platform that facilitates an “always on” exchange of solicited and unsolicited feedbacks. Create the right culture by increasing engagement and transparency. A Learning Management System that delivers diversified online and offline learning experiences that are skills mapped and tracked.
  • 13. Growing People into Leaders . Building Communities of Love . Transforming the Nation Understanding the Learning & Development space Special MII Conference for CHROs Aligning Learning & Engagement initiatives to Business Goals Business Imperatives to drive all L&D activities
  • 14. Growing People into Leaders . Building Communities of Love . Transforming the Nation HR AS A OUTSIDE-IN BUSINESS PARTNER
  • 15. REVAMPING YOUR INTERVENTIONS TO ALIGN WITH BUSINESS GOALS Your Business Vision & Goals R1 R2 R3 Alignment to Strategic Priority Work Streams Where We Are Today What are the gaps in terms of people capability? What are the gaps in terms of new behaviours required to achieve KR 2? What are the new mindsets required to achieve Key Results 2?
  • 16. Growing People into Leaders . Building Communities of Love . Transforming the Nation DESIGN APPROACH & PHILOSOPHY FOR L&D Business Growth Based Modules BU Specific Modules Soft Skills related modules 65% 10% 25% IDEAL L&D CURRICULUM WEIGHTAGE FOR SDP COMPLEX SIMPLE CONTEXT CONTENT LEARNING & INTERVENTIONS Based on ➢ Business direction/ strategy ➢ Priority work streams ➢ On-the-ground needs ➢ Voice of Stake holders (VOS) analysis DESIGN DIGITAL, MODULAR, FORMAL INTERVENTIONS TO ENABLE SELF-LEARNING KNOWLEDGE • Differentiated according to categories to ensure SDP individualized and customized learning is done via levelling • Employee Onboarding & Engagement backed in with mentoring formalized as a process CONVERT KNOWLEDGE TO SKILLS BY INCREASING EXPERIENTIAL LEARNING & EXPOSURE • Role-plays • Simulations • Case-studies • Facilitated small groups discussions • Projects-based learning • Group Coaching • Field Trips • Projects & Challenges • Digital Platforms ENCOURAGE APPLICATION & TEACHING TO GAIN CONFIDENCE & PRACTICAL EXECUTION CAPABILITY • OTJ Feedback • Crucial Conversations • Huddles/ Meetings • Peer-Coaching • Mentoring • Teach-Back • Internal/ External speakers • Job shadowing EXECUTE KNOWLEDGE SKILLS CONFIDENCE CLASSROOM CLASSROOM CLASSROOM CLASSROOM LEARNING JOURNEYS EXPERIENTIAL CLASSROOM DIGITAL “to Lead” Expertise “to Do Even Better” Advance Skill “to Do” Awareness / Basic Skill “to Know” Information / Knowledge CURRENTLY NEW CURRICULAM PERFORMANCE LEVEL
  • 17. Growing People into Leaders . Building Communities of Love . Transforming the Nation C-Suite Senior Managers Middle Managers Executives 20% Struggling Performers 70% Steady Employees 20% High Potentials CATERING FOR YOUR PEOPLE IN THE RIGHT WAY Identifying learning and development needs across different tiers and capabilities Approach: Coached Out or Back in Approach: Incremental Learning through Training Calendar Approach: Accelerated Learning Through Hi-Po Programmes
  • 18. Growing People into Leaders . Building Communities of Love . Transforming the Nation 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 LDE MAE Mgmt Trainee Sr Individual Cont Individual Contr Assistant Mgr Supervisor Junior Mgr Manager Sr.Mgr) C-2 Level GM/C-1 Level CXO Level 15-18 years 26-30 years To reach CXO Level Boot Camps Transition Programmes ID6 Tier 4 Accelerator Prog ID5 Tier 3 Accelerator Prog ID5 ID1 ID4 ID2 ID3 ID Progs Tier 2 Accelerator Prog Tier 1 Accelerator Prog How People Progress & Develop Mgmt Trainee Accelerator Prog ID1 ID4 ID2 ID3 ID1 ID4 ID2 ID3 ID1 ID4 ID2 ID3
  • 19. Growing People into Leaders . Building Communities of Love . Transforming the Nation LEARNING & ENGAGEMENT FRAMEWORK The Approach Framework Overview Approach Transferable Skills Skills developed via structured & purposeful blended learning programmes. Split to 3 programme levels : Equip Arming new entrants to your business on core values, principles, skills and behaviours for functional success. Empower Developing managers into the leaders who exemplify and are ambassadors to your business Elevate Strategic, operation and technological innovation know how for the senior management towards business success. Contextual Skills Tacit and contextual skills passed on through a culture of coaching & mentoring through 4 predefined Sustainability Areas. Industry The industry you may be in and its specific context. Functional Based on job functions within the industries. Performance Helping individuals to self and functional excellence. Leadership Spread and continuously build leadership know how unique to your business. Moment of Need Skills Skill development that are to be provided to employees at the moment of need in the operational and business environment that can be easily acquired and deployed – reducing lag time between need, fulfillment to execution benefit. Culture of Engagement Keeping employees constantly engaged with your business, their managers and each other constantly – driving more positive moments, providing a consistent, relevant and timely pulse check of engagement across the company.
  • 20. Growing People into Leaders . Building Communities of Love . Transforming the Nation Thank you For partnering with us on this amazing journey! Company: www.leaderonomics.org Leadership Resources: www.leaderonomics.com Transforming the nation, one person at a time. | Leaderonomics