LearningCafe ran a year-end omnibus webinar covering all aspects of Learning. During this 2 hour webinar, we spoke to a panel of experienced learning practitioners who reviewed the year that was and the next one in the world of corporate learning.
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
LearningCafe Year End Omnibus Webinar 2017
1. Thurs, 7th December, 2017, 12-2 PM, Sydney
Ways to participate:
• Q&A Box - comment, whinge & opinions
• Twitter Backchannel - @lrncafe #lrnomnibus
LearningCafe Year End
Omnibus Webinar
Knowledge
Sharing
Better Practices
Experienced
Panel
2. Agilitas Learning
AIS
Allianz
Insurance
Anglicare
ANZ
Austrade
Auto & General
BAE Systems
Pty Ltd
Belong
BGIS
Capgemini
Cbus Super
Fund
ChapmanCG
Churches of
Christ in
Queensland
Coco Cola
Amatil
Create LMS
deakinco
DEDJTR
Dimension Data
Domain Group
DTAF
Eastern Health
Enable
Performance
Consulting
EY
Sbs
Siemens
simPRO
Skilsoft
South Australia Police
Sportsbet
Squiz
Standards Australia
Studiosity
Suncorp
Sydney Airport
Sydney Water
Tafe
TAL
Target Australia
TCSA
Telstra
Tennis Australia
Thiess
Thomson Reuters
Unilever
University of Limerick
VMIA
WEA Illawarra
webqem
Westpac
WVI
Xypex Australia
Learn Studios
LearningCafe
Linkedin
165+
80+
Registrations
Organisations
Fairfax Media
FlexiGroup Limited
Fred Hollows Foundation
Fuel50
GO1
Griffith University
Gritify
hipages
Hudson
IAG
IECL
IIM Indore
IMC
Inspire Group
IAG
iwise2ebusiness ltd
kNewView
KnowledgeWorking
Macquarie Group
MCI
MPK Consulting
Navitas
NBNCo
NSW Department of
Education
Presence of IT
Profiling Online
Qantas
RFDS
sanitarium health and
wellbeing
4. 4
Using Agile/SCRUM in
Human Resources and
Learning
http://bit.ly/capcafejan18
Thurs, Feb 1, 2018 12 PM
AgileforHR.com.au
SCRUM Masters
Aaron Tooth
CSM CSPO
Jeevan Joshi
CSM
5. We help organisations transform the way Learning is
delivered using a ecosystem view which leverages Agile,
Human Centred Design and Technology
Optimise Learning
Ecosystems
• Strategy & Roadmaps
• Business Case Devp
• Current State Review
• LMS & Technology
Selection
• BUD Alignment
Workshop
• Integration with Talent &
HR systems
Plan Innovate
Getting Ready for the
Future of Work
• Artificial Intelligence/
Machine Learning
• Voice Recognition
• Location Based
Learning
• Blockchain
Transform
Help embed
transformative practices
• Learning Portals
• Agile/SCRUM
• Merging Knowledge
Management &
Learning
• xAPI/TinCan AR/VR
• Collaborative & Social
Learning
• Learning Analytics
David Hegarty
Jeevan Joshi
Robin Petterd
learnd.com.au
9. Budget $
L&D Capability
Technology
Audience/ User Experience
Design
Solutions – Learning, Knowledge, Skills
Capability
Performance
Strategy
Business Outcomes $ +
Learning & Performance
EcosystemEnablers
Solution
Business
Visualising the Learning Ecosystem Stack
10. 10
L&D & KM folks are
excited about
Content Curation
Microlearning
Personalised
knowledge etc.
Only because
Learning & KM
have not
converged
LMS KM Systems
LMS + Content
Curation + Micro
learning
+
KM +Content
Curation +
Micro
learning
+
LMS + Content Curation + Micro learning
11. Page 11 Composing the Talent team of tomorrow
Symphony
Trends in Learning & Development at EY
Natalie Nunn, Asia-Pacific Talent Development Leader
PRIMARY TRENDS
Learner-fed to learner-led
We now have the technologies, systems and the
motivation to enable learners to source and drive
their own learning
Shorter attention spans
The ascendency of mobile-enabled just-in-time
micro-learning as stand-alone or part of a blended
journey
Social learning
Not just learning through social platforms, but peer-
coaching and experimentation
Virtual classrooms
The costs of delivering physical classroom learning
are becoming prohibitive. EY is driving an ambitious
agenda to provide more engaging and effective
virtual learning
Convergence
The necessity for L&D to work up, down and across
the organisation to deliver value effectively and
efficiently
Big data
Provide
insights
and drive
better
business
decisions
Digital
disruption
Create
conditions
for learning
and
developing
Diverse
workforce
Engage and
appeal to a
diverse
workforce
Demographic
shifts &
geopolitical
instability
Fertile
conditions
for learning
Sustainable
growth
strategy
Indirect Cost
Pressures
$
12. 12
How do we make it work?
GLOBAL LEARNING
• Global L&D strategy and principles aligned with and supporting the strategic goals of
the organization
• Global leadership and business capability solutions
SOLUTIONS
• Partnering with global functions including
Talent, D&I, EH&S, Change, Finance etc
• Partnering with L&D managers to develop
business relevant solutions
• Project manage vendors
• Impact metrics
CONNECT AND
COLLABORATE
• Learning portal for L&D and HRBP
• Learning portal for learners
• Learning communities
• Connect and collaborate technology
L&D MANAGERS
• Partnering with HRBPs and solution team to support learning needs of the business
HRS
LEARNING
SERVICE
PROVIDERS
13. 13
Influence of learning on business performance
1. Nature of work, workers and the way we learn is
changing – there is an important link between our
business of transforming workplaces and how we
learn at Lendlease
2. Learning has a clear link to growth, innovation and
motivation
3. Ability to transform workplaces and the
organisation is strongly linked to learning
• LEARNING@LENDLEASE
14. 14
Change Journey
• Sponsorship is key, yet it will be important not to
over promise to the organisation – get traction and
keep moving forward
• Not about mandating – rather about delivering
outcomes
• Need to address our own concerns/ mindsets and
capabilities in HR and learning. We are not alone in
this!
• LEARNING@LENDLEASE
19. Learning Design in
Flux
19
Changing the shape of Learning
Design i.e. impact of Agile and
tech and whether L&D is being
responsive.
Peter Hall
Head of Leadership and
Learning - Australia and Asia
Pacific
QBE Insurance
Michelle Novis
Senior Manager
Portfolio and
Enterprise Learning
Westpac
Tom Craig
Head of Learning
Performance & Careers
Auto & General
21. Success =
course completions + passing assessment
21
Compliance
CPD
Technical
Mandatory is an easier world.
65 respondents: Source – LearningCafe Webinar - Learners as Consumers Webinar
21 July 2016
• Funding is easier
• Need is beyond dispute
• Employees don’t have a
choice
• Success is clearly
understood.
22. Organisational Learning is shifting away from
mandatory Learning
http://www.simplypsychology.org/maslow.html
Compliance
Technical Training etc.
Behaviour
Productivity
Innovation
Culture
25. Thinking of Learners As Consumers
Learners as
Consumers
Employees as
Customers
Value for Time
Value for Money
Value for Cognitive
Bandwidth
Relevance -Does it
solve my problem ?
Does it help the
organisation I work for
?
Compliance Learning does
not give competitive
advantage. Just makes you
safe.
29. Two Speed Learning
Tech
29
Sift through the real/practical impact
of technology.
Rob Wilkins
Leader - Information
Management
NSW Department of
Education
Jeevan Joshi
Digital Transformation
Expert & Founder
LearningCafe &
CapabilityCafe
Mike Pino
Senior Director, Cognizant
Digital Academy
Cognizant
30. 30
● Visits to Learning Portals is low. Public
web sites would close down.
● Learners don’t see value in using the
Learning Portal
33. Learning Café View
Time ->2016
Now
2020
Face to Face
Online Learning – Legacy /compliance approach
Online Learning – Next Gen (VR,AR, Social)
Self Organising Learning
Tin
Can
L&D Capability
Jump
L&D Capability
Jump
L&D Capability
Jump
34. Roadmap for our
Profession
34
The state of jobs/career in
L&D and the changing L&D
skill sets.
Aaron McEwan
Senior Director | Advisory Leader
CEB, now Gartner
Fiona Jury
Director - Executive Search
Human Resources
ChapmanCG
Nicole (Clark) Thompson
Chief People Officer, APAC
Hudson
37. LearningCafe Webinar 37
TRENDS IN THE L&D JOB MARKET
• Organisations are ROI focused, roles are more complex, learning is
often embedded in broader Organisational Development roles
• L&D is an “executive lever to drive change”, moving towards
coaching/advising on business performance
A Shift Towards Building Capability: “The Big Learning mindset that pervades the future of work
highlights that competitive advantage in the next century is based on the ability to build the
capabilities required to compete in an environment of uncertainty. Rather than specifying a
fixed goal of competency, we seek to build an open capability to fulfil our strategic intent and
our customers’ needs as they arise”
"Competency vs Capability Mindset Organisations" - Blog by Simon Terry
38. LearningCafe Webinar 38
L&D SKILLS/COMPETENCIES IN-DEMAND
• Digital Savvy
• Commercial Acumen
• Future of Work, Enterprise Social Networks
• Change Resilience
• Talent Management
40. Professional Development Framework
for the Next Gen L&D - Where do I start?
40
Business Partnership
Project Management
L&D Theory
Analysis
Design
Development
Implementation
Evaluation
DigitalAcumen
ConsultingApproach
BusinessAcumen
Agile&DesignThinking
Emerging
Tech
Start Up/
Entrepreneurship
Knowledge
Management
Workforce/HR
Trends
Emerging Research in Management
Industry
Knowledge
Capability Management
Existing Capability
Next Gen Capability
Scaffolding Awareness
41. LearningCafé View
Time ->2016
Now
2020
Face to Face
Online Learning – Legacy /compliance approach
Online Learning – Next Gen
Self Organising Learning
Tin
Can
L&D Capability
Jump
L&D Capability
Jump
L&D Capability
Jump
42. Trends
42
McKinsey Deloitte LinkedIn Towards Maturity
Mobile Platform for
Learning
YouTube-style” learning Demonstrate business
impact and value.
New Learning
Organisation -agile and
fluid in nature
Immersive classroom
experience
Design Thinking Video-based online
training
Holistic People
Experience
Building a culture of
social learning and real
time feedback
Build Learning Apps Deliver modern learning
experiences
Thriving Ecosystems
Big data and predictive
analysis
Learning Experience
Systems
Transformative
Learning
Performance analytics
to drive organisational
performance and
customised experience
43. Challenges
43
McKinsey Deloitte LinkedIn Towards Maturity
Share ownership of
Performance
Bring together a
consumer-like
experience
Limited budget Position learning as a
strategic pillar
Become less of authors L&D teams embed
themselves in the
business
Demonstrating ROI Understanding digital,
technology, automation,
robotics and AI, driving
a new business model
Transition from a
service provider to a
strategic partner
Helping people to
perform,” not just
“delivering great
training.
Aligning to the
company’s overall
strategy
Connecting business
and learning impact.
Risk free Learning
Environments
Apply the disciplines of
design thinking to the
way people learn
Lacking data and
insights to understand
which solutions are
effective
Continual Engagement
Alignment between
learning and our overall
business strategy
Become video
producers, not just
instructional designers.
Having L&D
decentralized within the
company
Intelligent decision
making
45. Next Steps
Join Special
Interest
Community
Attend Workshops
Attend
UnConference
Melbourne
Brisbane
LearningCafe
LinkedIn Subgroup
Register interest
www.learningcafe.com.au
Register interest
www.learningcafe.com.au
Or send us an email - enquiry@learningcafe.com.au
45