In this talk LeanIX CEO André Christ answers the questions: - Why should you care about your company's future Enterprise Architecture (EA)? - What are the factors of a successful EA tool implementation? - How does EA and LeanIX work well together with tools like Apptio, ServiceNow or Confluence?

1. Next Generation
Enterprise Architecture
André Christ
CEO LeanIX

2. LeanIX is a Software-as-a-Service for Enterprise Architecture
2
Fast ROI through out-of-the-box EA
4.6/5
!
!
!
!
! Native integrations & open APIs
Interactive live reports
High usability and broad use
Innovations: mobile, metrics, survey, AI

3. Hundreds of global leading brands trust in LeanIX
3
Industrials &
Manufacturing
Financial &
Insurance
Consumer
Energy &
Materials
Pharma
Tech, Media &
Telecoms
Consulting
partners
Logistics
Travel

4. Why should you care
about your company’s future
Enterprise Architecture?
4

5. Forward Planning / Roadmap
5From DVD-by-mail service …

6. Agility
6... to a TV program producer with > 100 M subscribers

7. 7From a pioneer in E-Commerce ...

8. 8... to a global data center provider in > 14 regions ...

9. 9... to a global logistics company tomorrow

10. 10From manually changing diapers ...

11. 11... to smart poop management ;-)

12. 12
“Enterprise software used to be about
making existing work more efficient. Now,
the opportunity for software is to
transform the work itself.”
Aaron Levie, Founder of Box.com

13. Large potential for digitization through better architectures
13
1
2
3
4
5
6
Knowledge intensive sectors already highly
digitized across most dimensions
Capital intensive sectors digitize their assets
Service sectors to digitize customer transactions
B2B sectors with potential to digitally engage and
interact with their customers
Labor intensive sectors with potential to provide
digital tools to their workforce
Quasi-public/highly localized sectors that lag
across most dimensions

14. Example: Digitize Customer Transactions
14
PAST NOW
Complex Payment Architecture Stripe
à Payment via REST API
3

15. Example: Engage and Interact with your Customers
15
4
PAST
Disconnected Customer Communication
NOW
Intercom

16. Example: Digital tools for the workforce
16
5
PAST
Email
NOW
Slack

17. 17
Source: Harvey Nash/KPMG CIO Survey 2017
Enterprise Architecture (EA) has
become the fastest-growing, in-
demand skillset in technology
+26%

18. EA helps you to answer your stakeholders’ questions
18
Operational StrategicITfocusBusinessfocus
Developer
„Microservice responsible?“
Solution Architect
„Standard technologies?“
Security/Compliance
„Processing of sensitive data?“
BPM
„Process support through IT?“
IT PMO
„Project interdependencies?“
CTO
„Technology obsolescence?“
Finance Officer
„IT spend by provider?“
CIO
“Application redundancy?“

19. Many CIOs still manage their EA with office tools
19
CMO CIO
Application
Development
Service
Management
IT
Financials
Infrastructure
Management
Enterprise
Architecture
(EA)
CFO

20. A single source of truth is just the start of a modern EA
20
Single Source
Of Truth
Workflows Integrated Automated1 2 3 4
High Degree of Automation
• Excel Up- & Download
• Easy Inline-Edit
• Generated
Visualizations
• ”Survey-Monkey” for
IT Landscape
• Quality-Seal
• Out-of-the-box
integrations with
ITSM and BPM
tools
• Open API
• Meta-data and
dependencies of
Microservices from
Sourcecode
Starting Point

21. Extensible, out-of-the box EA data model
21
Interface
Application
Provider
IT
Component
Project
User
Group
Data
Object
Technology
Architecture
Information System
Architecture
Business
Architecture
Tech.
Stack
Business
Capability
Process
Application
IT
Component
Business
Capability
EXAMPLE
S/4 Hana
• Inventory Mgmt
• Accounting
DB 12G

22. Gartner: Only 50 % of clients
have successful EA tool
implementations on first attempt
22

23. What are the critical hurdles?
23Source: Gartner, Samantha Searle 2018
Mismatch
with end-user needs
Incomplete or
inaccurate information
Unclear value prop
for continued investment
Data duplication
Data source conflict
Data collection issues
Outdated data

24. Root-Cause: Data still largely in Silos!
24
1

25. An EA repository unifies the language across data silos
25

26. Example: Accurate EA Data that matches the TBM Taxonomy
26
Applications
IT Components
Providers
Business Capabilities
Services
IT Towers
Cost Pools
Business Capabilities
Accurate Data
that matches the
TBMTaxonomy

27. Example: Deliver high quality reference data for Apptio
27
Business Units (consuming)
Business
Unit
Business
Unit
Business
Unit
Business Capabilities (enabling)
Business
Capability
Business
Capability
Business
Capability
Services
End User
Services
Delivery
Services
Business Applications Services
Platform Services Infrastructure Services Emerging
IT Towers
End User Application Delivery
Security &
Compliance
IT
Management
Data Center Network Compute Storage Platform Output
Cost Pools
Internal
Labor
External
Labor
Outside
Services
Hardware Software
Facilities
& Power
Telecom Other
Internal
Services
Business
View
IT View
Financial
View

28. Example: IT Financial Management can’t rely on a CMDB only!
CMDB
Applications
IT Components
Providers
Business Capabilities
Endpoints Servers
2
Cloud
Providers SaaS
3
1
IT Financial Management
1 Constantly outdated data in CMDB
4
2
Security risk and high effort due to
Inventory Agents
3 Missing reflection of Cloud and SaaS
4 Lacking alignment of Business
Capabilities and IT

29. Example: Identify technology risks based on ServiceNow
29
Discovered
SW & HW
ITSM CMDB
SAM Discovery
Standards
Business
Capability
Process
User
Groups
Interface &
Data Object
Application
Business
Service
Model
Category
Tech.
Stack
Asset
Configuration
Item
Product
Model
IT
Component
Project &
Provider

30. Example: Publish architecture reports in company Wiki
30

31. Root-Cause: DevOps is changing EA & ITSM
31
2

32. Microservices are on the roadmap
32Source: LeanIX Survey
80 %of surveyed companies bet on microservices

33. Microservices make you faster
33Source: LeanIX Survey
5xfaster than those who don’t use microservices.
Companies who use microservices deploy

34. 34
View
Controller
Model
LeanIX 2012 - 2014 LeanIX 2015 - today
We have completed our own transition to Microservices
https Communication
Customer Data in Schema
Single Page App
REST
API
REST
API
REST
API
REST
API
REST
API
REST
API
Pathfinder MTM Webhooks Survey Metrics Synclog
REST
API
Export
REST
API
Images
REST
API
Integra-
tions
Other Metadata

35. Our own Microservices are captured in LeanIX
35
1 Fact Sheet for each (Micro-)Service Visualization in Reports

36. Automatic Documentation of Microservices
36
Source-Code Repository
Source code
Build Info
YAML-Metadata file
Continuous
Integration (CI)
Pivio
Client
Inventory
1
1 Dependencies from build system, e.g. uses Hibernate3, Java8, etc.
2 Automatically triggered, when a new release is created
3 Updates Information in Inventory
2 3

37. Root-Cause: Too much effort to maintain the data
37
3

38. How can we reduce manual effort and increase quality?
38
Application 1
Classification by Business CapabilitiesApplications
Application 2
Application 3
Application 4
Application 5
Application 6
Application …
Application 1
Application 1
Application 2
Application3
Application 2
Application 4
Application 5
Application 6

39. The problem is huge across our customer base
39
Business Capabilities
Average: ~ 120
User Groups
Average: ~ 100
Applications
Average: ~ 600
100 x 120 =
12.000 cells
Average Size of the matrix
100 x 120 x 600 =
7.2 mio
Potential allocation decisions
7.2 mio x 5 sec =
416 days
Effort at 5 sec per decision

40. 40

41. Success Factors for a next generation EA
41
Unify language for
better data quality
Be prepared for
agile development
Reduce manual
data maintenance

42. à www.leanix.net
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