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Enhancing Association Capabilities
                through
          Talent Management
                  and
        Productivity Initiatives
                 15 April 2011
                 Tan Jin Soon
            Advisor, GS1 Singapore
1 of 30                              © 2011 GS1 S’pore
Objective of Presentation
• To share with LEAD Associations on how to improve
  productivity:
  - at an industry level
  - across many partners

      The case in point is how SMa, through its Cold Chain
      Centre works with many partners including
      industries, government agencies and academia to
      develop Cold Chain Management Standards and to
      implement them to increase productivity.
2 of 30                                              © 2011 GS1 S’pore
Agenda

          • National Standardisation Programme
          • Sharing of SMa’s experiences in the
            National Standardisation Programme
            - SMa capabilities
            - Standards implementation process
            - Case studies

3 of 30                                          © 2011 GS1 S’pore
NATIONAL STANDARDISATION PROGRAMME/   SPRING Singapore as NSB


   •      Coordinates National Standardisation Programme

   •      Develops, adopts & promotes voluntary Singapore
          Standards & International Standards

   •      Connects industry to international & regional standards
          bodies

   •      Standards Council
              Industry-led
              Formulates strategies/priorities for the
              National Standardisation Programme
              Provides direction and oversees the
              implementation of strategies


4 of 30                                                                            © 2011 GS1 S’pore
                                                                                                  4
/ Standardisation Framework
          NATIONAL STANDARDISATION PROGRAMME




5 of 30                                                      © 2011 GS1 S’pore
                                                                            5
Background
             Singapore Manufacturers’ Federation
                           (SMa)
          • SMa has more than 2,800 members companies.
          • SMa also has more than 2,000 volunteers participating in
            Standards Development/review since 1970s.
          • In 1991, SPRING Singapore (formerly known as PSB)
            adopted SMa’s recommendation to implement standards in
            addition to standards development. The Standard ECR Pallet
            managed by SMa was the first SIP Pilot.
          • Since then, standard adoption becomes a core mission of
            SPRING Singapore.
          • SMa therefore had played a part to make Standards adoption
            in the Standardisation programme.
6 of 30                                                           © 2011 GS1 S’pore
SMa’s Capabilities
          • SMa has a strong core team with excellent network with the
            manufacturing industries.
          • It has 11 Industry Groupings covering respective industries:
            -     Automation Technology
            -     Building Products & Construction Materials
            -     Electrical, Electronics & Allied Industries
            -     Energy & Chemicals
            -     Fire Protection, Safety & Security
            -     Food & Beverage
            -     Life Sciences
            -     Lifestyle
            -     Medical Technology
            -     Metal, Machinery & Engineering
            -     Packaging Council of Singapore
7 of 30                                                                    © 2011 GS1 S’pore
SMa’s Capabilities
                                 (cont’d)
          SMa has 5 Centres of Excellence:-
          1.   Centre for Corporate Learning (CCL) – It conducts over 400
               training programmes and trains over 10,000 people annually on
               subject related to productivity.
          2.   E-Supply Chain Management (eSCM) Council – It champions e-
               Supply Chain best practices and the use of IT in the local
               manufacturing community.
          3.   Enterprise Development Centre (EDC@SMa) – It helps Singapore
               enterprises to achieve business excellence locally and
               internationally.
          4.   GS1 Singapore – It provides article numbering services and
               technical assistance on Automatic Data Capture Systems including
               use of Radio Frequency Identification (RFID) tags to the industry.
          5.   SMa Institute of Higher Learning – It is known for quality
               education and business excellence, the SMa Institute of Higher
               learning is one of today’s preferred education providers in Asia and
8 of 30        Singapore.                                                       © 2011 GS1 S’pore
SMa’s Capabilities
                         (cont’d)
    SMa has established close collaboration with:
    • Government Agencies: SPRING, MOM, IE, AVA, NEA.
    • Institutes of Higher Learning: NUS, NTU, Polytechnics.
    • Solutions providers: IBM, Accenture, WLNA, etc.
    • Consultants.


9 of 30                                                 © 2011 GS1 S’pore
SMa – SDO
           (Standards Development Organisation)

• In early 2011, SMa has been approached by
  SPRING Singapore to manage the SMa-SDO
  for three Standards Committee:-
      -    FSC (Food Standard Committee)
      -    GESSC (General Engineering Standards & Safety Committee)
      -    MTSC    (Medical Technical Standards Committee)


10 of 30                                                        © 2011 GS1 S’pore
Standards Implementation for Productivity
              STEP 1            STEP 2           STEP 3            STEP 4            STEP 5

             IDENTIFY         CONFIRM            INITIATE          ASSESS          PROMOTE

     standards to     development /         implementation     benefits of        standards
        achieve        adoption of           of standards      standards           for mass
      significant       standards                            implementation        adoption
   productivity gains

     •     Standards for Medical Device Industry      •   Standards for Building Works
     •     Standards for CNG Motor Vehicle Industry       Specifications
     •     Standards for Marine Bunkering Service     •   IT Standards for Construction Industry
           Industry                                   •   IT Standards for banking, finance and
     •     Standards for Exhibition Management            related industries
           Service Industry                           •   IT Standards for e learning industry
     •     Standards for Cleaning Service Industry    •   IT Standards for Smart Card industry
     •     Standards for Property Management          •   RosettaNet Consortia Standards for high
           Service Industry                               tech industry
     •     E-Supply Chain Management Standards        •   Supply Chain Standards for Fast Moving
     •     Electrical Cabling standards for               Consumer Goods (FMCG) Industry
           Construction Industry

11 of 30                                                                                            © 2011 GS1 S’pore
Singapore Cold Chain Centre
       • GS1 Singapore is the secretariat for SCCC.
       • It is in collaboration with the Australian Cold Chain Centre.
       • It is the resource centre for cold chain management of a
         wide range of perishable products.
       • It conducts training courses on Cold Chain Management.




12 of 30                                                         © 2011 GS1 S’pore
CASE STUDY
                 SMa: Singapore Cold Chain Centre

           • SCCC actively participated in the development of
             the following Singapore Standards:

             -    CP 95 : Cold Chain Management of Milk & Dairy Products
             -    SS 552 : Cold Chain Management of Chilled Pork
             -    TR 24 : Cold Chain Management of Leafy Vegetables

13 of 30                                                              © 2011 GS1 S’pore
Cold Chain Management
                                 Supply Chain Partners


                                                              Cold Room/
           Farm            Post Harvest           Packaging
                                                              warehouse


                                                              Transportation
                                              Retailers’
           Customs for Export
                                          Central Warehouse

             Transportation                   Distributor


                  Retail                        Retail


               Consumer                       Consumer

14 of 30                                                                © 2011 GS1 S’pore
CASE STUDY
                Implementation of TR 24
           • This case study shows that with SMa’s
             volunteers from its member companies,
             SMa is able to manage the pilot of TR 24
             Cold Chain Management of Leafy
             Vegetables to increase productivity.



15 of 30                                          © 2011 GS1 S’pore
CASE STUDY
           CP 95, SS 552 & TR 24
    • The above Standards development involved
      experts at the plant, transportation (land, sea
      & air), packaging, warehousing and retail.
    • SMa managed to mobilise from our members
      experts in these areas to participate in the
      Standards development TC and WGs.

16 of 30                                        © 2011 GS1 S’pore
Collaboration with Polytechnics
    • Singapore Cold Chain Centre developed the course
      syllabus/course material and collaborated with Food
      Innovation & Resource Centre (FIRC) of Singapore
      Polytechnics to conduct training courses on CP 95, SS 552
      and TR 24 on Cold Chain Management courses.
    • These courses are delivered by Singapore Polytechnic
      FIRC and the Republic Polytechnic.
    • These courses are supported by SPRING Singapore, AVA
      and WDA.

17 of 30                                                 © 2011 GS1 S’pore
Collaboration with Polytechnics

           • SMa collaborates with the Republic Polytechnic
             to provide syllabus of Cold Chain Management
             for the Republic Polytechnic’s elective course for
             final year students of the diploma course for
             supply chain management.
           • SMa also supervises the examinations by
             sending a staff to invigilate the exams.

18 of 30                                                   © 2011 GS1 S’pore
Benefits of Implementing
                 CP 95, SS 552 &TR 24
     •     CP 95
           Achieves savings of $260,000 per year by the entire cold chain
           including manufacturers, retailers and logistic providers through
           the extension of the expiry date from 18 to 24 days.

     •     SS 552
           $50 million over 3 years.

     •     TR 24
           Project achieved $30 million savings over 3 years. The savings
           come from reduction in spoilage and wastage.


19 of 30                                                              © 2011 GS1 S’pore
Cold Chain Management of
            Milk & Dairy Products –
            Display in Chiller Decks




20 of 30                               © 2011 GS1 S’pore
Cold Chain Management of
            Milk & Dairy Products –
           Display in Island Freezers




21 of 30                                © 2011 GS1 S’pore
Cold Chain Management of
                 Chilled Pork –
            Deboning & Cutting Plant




22 of 30                               © 2011 GS1 S’pore
Cold Chain Management of
                  Chilled Pork –
           Fresh Meat in Display Chillers




23 of 30                                    © 2011 GS1 S’pore
Cold Chain Management of
                 Vegetables – Begins at
           Local Vegetable Farm (Pre-Harvest)




24 of 30                                        © 2011 GS1 S’pore
Cold Chain Management of
                 Vegetables –
               Local Supermarket




25 of 30                              © 2011 GS1 S’pore
Singapore Polytechnic
                Certificate




26 of 30                           © 2011 GS1 S’pore
Republic Polytechnic
               Certificate




27 of 30                          © 2011 GS1 S’pore
Sample of the Cold Chain Officer ID Card
          awarded to students who have passed the
   Certificate in Cold Chain Management Training Course




           A list of the graduates of this training course is sent to AVA
            for their record to facilitate the AVA officers to identify the
            Cold Chain Officer of the factory during their routine visit.
28 of 30                                                              © 2011 GS1 S’pore
Participants from the 5th batch of the
           Certificate in Cold Chain Management Training Course
                         held during 2 November 2008




29 of 30                                                    © 2011 GS1 S’pore
Thank You !
           Email: jinsoon.tan@gs1.org.sg




30 of 30                                   © 2011 GS1 S’pore

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Presentation by SMa

  • 1. Enhancing Association Capabilities through Talent Management and Productivity Initiatives 15 April 2011 Tan Jin Soon Advisor, GS1 Singapore 1 of 30 © 2011 GS1 S’pore
  • 2. Objective of Presentation • To share with LEAD Associations on how to improve productivity: - at an industry level - across many partners The case in point is how SMa, through its Cold Chain Centre works with many partners including industries, government agencies and academia to develop Cold Chain Management Standards and to implement them to increase productivity. 2 of 30 © 2011 GS1 S’pore
  • 3. Agenda • National Standardisation Programme • Sharing of SMa’s experiences in the National Standardisation Programme - SMa capabilities - Standards implementation process - Case studies 3 of 30 © 2011 GS1 S’pore
  • 4. NATIONAL STANDARDISATION PROGRAMME/ SPRING Singapore as NSB • Coordinates National Standardisation Programme • Develops, adopts & promotes voluntary Singapore Standards & International Standards • Connects industry to international & regional standards bodies • Standards Council Industry-led Formulates strategies/priorities for the National Standardisation Programme Provides direction and oversees the implementation of strategies 4 of 30 © 2011 GS1 S’pore 4
  • 5. / Standardisation Framework NATIONAL STANDARDISATION PROGRAMME 5 of 30 © 2011 GS1 S’pore 5
  • 6. Background Singapore Manufacturers’ Federation (SMa) • SMa has more than 2,800 members companies. • SMa also has more than 2,000 volunteers participating in Standards Development/review since 1970s. • In 1991, SPRING Singapore (formerly known as PSB) adopted SMa’s recommendation to implement standards in addition to standards development. The Standard ECR Pallet managed by SMa was the first SIP Pilot. • Since then, standard adoption becomes a core mission of SPRING Singapore. • SMa therefore had played a part to make Standards adoption in the Standardisation programme. 6 of 30 © 2011 GS1 S’pore
  • 7. SMa’s Capabilities • SMa has a strong core team with excellent network with the manufacturing industries. • It has 11 Industry Groupings covering respective industries: - Automation Technology - Building Products & Construction Materials - Electrical, Electronics & Allied Industries - Energy & Chemicals - Fire Protection, Safety & Security - Food & Beverage - Life Sciences - Lifestyle - Medical Technology - Metal, Machinery & Engineering - Packaging Council of Singapore 7 of 30 © 2011 GS1 S’pore
  • 8. SMa’s Capabilities (cont’d) SMa has 5 Centres of Excellence:- 1. Centre for Corporate Learning (CCL) – It conducts over 400 training programmes and trains over 10,000 people annually on subject related to productivity. 2. E-Supply Chain Management (eSCM) Council – It champions e- Supply Chain best practices and the use of IT in the local manufacturing community. 3. Enterprise Development Centre (EDC@SMa) – It helps Singapore enterprises to achieve business excellence locally and internationally. 4. GS1 Singapore – It provides article numbering services and technical assistance on Automatic Data Capture Systems including use of Radio Frequency Identification (RFID) tags to the industry. 5. SMa Institute of Higher Learning – It is known for quality education and business excellence, the SMa Institute of Higher learning is one of today’s preferred education providers in Asia and 8 of 30 Singapore. © 2011 GS1 S’pore
  • 9. SMa’s Capabilities (cont’d) SMa has established close collaboration with: • Government Agencies: SPRING, MOM, IE, AVA, NEA. • Institutes of Higher Learning: NUS, NTU, Polytechnics. • Solutions providers: IBM, Accenture, WLNA, etc. • Consultants. 9 of 30 © 2011 GS1 S’pore
  • 10. SMa – SDO (Standards Development Organisation) • In early 2011, SMa has been approached by SPRING Singapore to manage the SMa-SDO for three Standards Committee:- - FSC (Food Standard Committee) - GESSC (General Engineering Standards & Safety Committee) - MTSC (Medical Technical Standards Committee) 10 of 30 © 2011 GS1 S’pore
  • 11. Standards Implementation for Productivity STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 IDENTIFY CONFIRM INITIATE ASSESS PROMOTE standards to development / implementation benefits of standards achieve adoption of of standards standards for mass significant standards implementation adoption productivity gains • Standards for Medical Device Industry • Standards for Building Works • Standards for CNG Motor Vehicle Industry Specifications • Standards for Marine Bunkering Service • IT Standards for Construction Industry Industry • IT Standards for banking, finance and • Standards for Exhibition Management related industries Service Industry • IT Standards for e learning industry • Standards for Cleaning Service Industry • IT Standards for Smart Card industry • Standards for Property Management • RosettaNet Consortia Standards for high Service Industry tech industry • E-Supply Chain Management Standards • Supply Chain Standards for Fast Moving • Electrical Cabling standards for Consumer Goods (FMCG) Industry Construction Industry 11 of 30 © 2011 GS1 S’pore
  • 12. Singapore Cold Chain Centre • GS1 Singapore is the secretariat for SCCC. • It is in collaboration with the Australian Cold Chain Centre. • It is the resource centre for cold chain management of a wide range of perishable products. • It conducts training courses on Cold Chain Management. 12 of 30 © 2011 GS1 S’pore
  • 13. CASE STUDY SMa: Singapore Cold Chain Centre • SCCC actively participated in the development of the following Singapore Standards: - CP 95 : Cold Chain Management of Milk & Dairy Products - SS 552 : Cold Chain Management of Chilled Pork - TR 24 : Cold Chain Management of Leafy Vegetables 13 of 30 © 2011 GS1 S’pore
  • 14. Cold Chain Management Supply Chain Partners Cold Room/ Farm Post Harvest Packaging warehouse Transportation Retailers’ Customs for Export Central Warehouse Transportation Distributor Retail Retail Consumer Consumer 14 of 30 © 2011 GS1 S’pore
  • 15. CASE STUDY Implementation of TR 24 • This case study shows that with SMa’s volunteers from its member companies, SMa is able to manage the pilot of TR 24 Cold Chain Management of Leafy Vegetables to increase productivity. 15 of 30 © 2011 GS1 S’pore
  • 16. CASE STUDY CP 95, SS 552 & TR 24 • The above Standards development involved experts at the plant, transportation (land, sea & air), packaging, warehousing and retail. • SMa managed to mobilise from our members experts in these areas to participate in the Standards development TC and WGs. 16 of 30 © 2011 GS1 S’pore
  • 17. Collaboration with Polytechnics • Singapore Cold Chain Centre developed the course syllabus/course material and collaborated with Food Innovation & Resource Centre (FIRC) of Singapore Polytechnics to conduct training courses on CP 95, SS 552 and TR 24 on Cold Chain Management courses. • These courses are delivered by Singapore Polytechnic FIRC and the Republic Polytechnic. • These courses are supported by SPRING Singapore, AVA and WDA. 17 of 30 © 2011 GS1 S’pore
  • 18. Collaboration with Polytechnics • SMa collaborates with the Republic Polytechnic to provide syllabus of Cold Chain Management for the Republic Polytechnic’s elective course for final year students of the diploma course for supply chain management. • SMa also supervises the examinations by sending a staff to invigilate the exams. 18 of 30 © 2011 GS1 S’pore
  • 19. Benefits of Implementing CP 95, SS 552 &TR 24 • CP 95 Achieves savings of $260,000 per year by the entire cold chain including manufacturers, retailers and logistic providers through the extension of the expiry date from 18 to 24 days. • SS 552 $50 million over 3 years. • TR 24 Project achieved $30 million savings over 3 years. The savings come from reduction in spoilage and wastage. 19 of 30 © 2011 GS1 S’pore
  • 20. Cold Chain Management of Milk & Dairy Products – Display in Chiller Decks 20 of 30 © 2011 GS1 S’pore
  • 21. Cold Chain Management of Milk & Dairy Products – Display in Island Freezers 21 of 30 © 2011 GS1 S’pore
  • 22. Cold Chain Management of Chilled Pork – Deboning & Cutting Plant 22 of 30 © 2011 GS1 S’pore
  • 23. Cold Chain Management of Chilled Pork – Fresh Meat in Display Chillers 23 of 30 © 2011 GS1 S’pore
  • 24. Cold Chain Management of Vegetables – Begins at Local Vegetable Farm (Pre-Harvest) 24 of 30 © 2011 GS1 S’pore
  • 25. Cold Chain Management of Vegetables – Local Supermarket 25 of 30 © 2011 GS1 S’pore
  • 26. Singapore Polytechnic Certificate 26 of 30 © 2011 GS1 S’pore
  • 27. Republic Polytechnic Certificate 27 of 30 © 2011 GS1 S’pore
  • 28. Sample of the Cold Chain Officer ID Card awarded to students who have passed the Certificate in Cold Chain Management Training Course A list of the graduates of this training course is sent to AVA for their record to facilitate the AVA officers to identify the Cold Chain Officer of the factory during their routine visit. 28 of 30 © 2011 GS1 S’pore
  • 29. Participants from the 5th batch of the Certificate in Cold Chain Management Training Course held during 2 November 2008 29 of 30 © 2011 GS1 S’pore
  • 30. Thank You ! Email: jinsoon.tan@gs1.org.sg 30 of 30 © 2011 GS1 S’pore

Notas do Editor

  1. As the NSB , SPRING Singapore facilitates strategic development, promotion and use of standards to support economic growth and strengthen enterprise competitiveness. SPRING Singapore coordinates the national standardisation programme under the guidance of an industry-led national Standards Council, which comprises representatives from the private and public sectors. Under the national standardisation programme, Singapore Standards are developed on a consensus basis, and are promoted for wide acceptance and adoption by SPRING and key stakeholders
  2. In the national standardisation framework, the Standards Council is the highest approving authority in the national standardisation programme. Established since 1969, the Standards Council is appointed by SPRING Singapore. It assists and advises the SPRING on the management and promotion of the national standardisation programme. Members of Standards Council comprise of eminent leaders from industry & academia and representatives from government agencies, industry associations and consumer groups. Standards Council formulates strategies, directions, policies, strategies and priorities for the national standardisation programme. Headed by the Chairman who comes from the industry, its members serve as Chairs of the Standards Committees. Each term of Standards Council is three years.   SPRING Singapore provides secretariat support to the Standards Council, SCs and T Cs . InfoComm Development Authority is appointed to provide secretariat support to Information Technology Standards Committee. SPRING Singapore works with industry partners, academia and government agencies to help drive the adoption and implementation of standards to enhance productivity and competitiveness.