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How	
  to	
  Innovate	
  with	
  Business	
  Model	
  
Design	
  
	
  
	
  
Luis	
  D.	
  Duval,	
  Ph.D.,	
  MBA	
  
SLADE	
  2013	
  pre-­‐Congress	
  
October	
  9,	
  2012	
  	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
Why	
  there	
  is	
  so	
  much	
  interest	
  in	
  business	
  model	
  innova;on?	
  
• 	
  	
  	
  Increasing	
  speed	
  of	
  everything	
  
	
  -­‐	
  product	
  life-­‐cycles	
  and	
  design	
  cycles	
  are	
  geKng	
  shorter	
  	
  	
  
	
  
• 	
  	
  	
  Inter-­‐industry	
  compeMMon	
  
-­‐	
  compeMMon	
  is	
  coming	
  from	
  unexpected	
  places	
  	
  
	
  
• 	
  	
  	
  DisrupMon	
  	
  
-­‐ 	
  from	
  business	
  models	
  that	
  offer	
  bePer	
  customer	
  experiences	
  instead	
  
	
  	
  of	
  simple	
  products	
  	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
Why	
  is	
  important?	
  	
  
Ma>hew	
  S.	
  Olson	
  and	
  Derek	
  van	
  Bever	
  
STALL	
  POINTS,	
  Yale	
  University	
  Press	
  
“Once	
  a	
  company	
  runs	
  up	
  against	
  a	
  major	
  stall	
  in	
  its	
  growth,	
  	
  
	
  	
  	
  it	
  has	
  less	
  than	
  a	
  10%	
  chance	
  of	
  ever	
  fully	
  recover”	
  
• 	
  	
  	
  Sooner	
  or	
  later,	
  all	
  businesses,	
  even	
  the	
  most	
  successful,	
  run	
  
	
  	
  	
  	
  out	
  of	
  room	
  to	
  growth	
  
• 	
  	
  	
  Business	
  are	
  compelled	
  to	
  reinvent	
  themselves	
  periodically	
  
• 	
  	
  	
  The	
  ability	
  to	
  pull	
  off	
  	
  this	
  difficult	
  test	
  separates	
  high	
  
	
  	
  	
  	
  performers	
  from	
  those	
  whose	
  Mme	
  at	
  the	
  top	
  is	
  all	
  to	
  brief	
  	
  	
  	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
Business	
  Model	
  Innova;on	
  is	
  an	
  impera;ve	
  	
  
Going	
  …	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Going	
  …	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Gone!	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
aligned	
  with	
  company	
  
goals	
  	
  
	
  
The	
  choices	
  made	
  while	
  
designing	
  a	
  business	
  model	
  
should	
  deliver	
  consequences	
  
that	
  enable	
  an	
  organizaMon	
  to	
  
achieve	
  its	
  goals	
  	
  	
  
	
  
	
  
self-­‐reinforcing	
  
	
  
The	
  choices	
  that	
  execuMves	
  
make	
  while	
  creaMng	
  a	
  business	
  
model	
  should	
  complement	
  one	
  
another;	
  there	
  most	
  be	
  
internal	
  consistency	
  	
  	
  
	
  
	
  
	
  	
  
robust	
  
	
  
A	
  good	
  business	
  model	
  should	
  
be	
  able	
  to	
  sustain	
  its	
  
effecMveness	
  over	
  Mme	
  by	
  
fending	
  off	
  threads	
  
	
  
	
  
	
  
	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
Tradi;onal	
  business	
  model	
  
System	
  of	
  interconnected	
  and	
  interdependent	
  acMviMes	
  that	
  
determines	
  the	
  way	
  the	
  company	
  “does	
  business”	
  with	
  its	
  
customers,	
  partners	
  and	
  vendors	
  	
  
 Business	
  model	
  innova;on	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
An	
  innova1ve	
  	
  business	
  model	
  can	
  either	
  create	
  a	
  new	
  market	
  
or	
  allow	
  a	
  company	
  to	
  create	
  and	
  exploit	
  new	
  opportuni6es	
  in	
  
exisMng	
  markets	
  
 Examples	
  of	
  business	
  model	
  innova;on	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
credit	
  card	
  reader	
  	
  iPhone,	
  iPad	
  	
  
Create	
  a	
  new	
  market?	
   New	
  opportuniMes?	
  
10/2001	
  
iPod/iTunes	
  	
  
01/2007	
  
iPhone	
  	
  
01/2010	
  
iPad	
  	
  
Source:	
  finance.yahoo.com	
  
Apple	
  founded	
  in	
  1976	
  –	
  S.	
  Jobs	
  returned	
  1997	
  	
  	
  
HTC	
  founded	
  in	
  1997	
  
In	
  summary:	
  	
  
	
  
Product	
  innovaMon	
  without	
  business	
  model	
  innovaMon	
  
may	
  not	
  always	
  provide	
  enough	
  compeMMve	
  advantage	
  	
  	
  	
  	
  
1997	
  
Apple/HTC	
  
race	
  starts	
  
1996	
  
HTC	
  branded	
  
smart	
  phone	
  
MS-­‐powered	
  mobile	
  phones	
  for	
  Palm,	
  HP,	
  T-­‐Mobile	
  
	
  How	
  it	
  works?	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
• 	
  	
  	
  By	
  adding	
  new	
  acMviMes	
  
–	
  new	
  acMvity	
  system	
  “content”	
  
–	
  refers	
  to	
  the	
  selec6on	
  of	
  ac6vi6es	
  to	
  be	
  performed	
  
• 	
  	
  	
  By	
  linking	
  acMviMes	
  in	
  novel	
  ways	
  	
  
–	
  new	
  acMvity	
  system	
  “structure”	
  
–	
  describes	
  how	
  the	
  acMviMes	
  are	
  linked	
  and	
  in	
  what	
  sequence	
  
• 	
  	
  	
  By	
  changing	
  one	
  or	
  more	
  parMes	
  that	
  perform	
  any	
  of	
  the	
  
	
  	
  	
  	
  acMviMes	
  
–	
  new	
  acMvity	
  system	
  “governance”	
  
–	
  refers	
  to	
  who	
  performs	
  the	
  acMviMes	
  	
  	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
	
  how	
  to	
  innovate	
  in	
  business	
  model	
  design	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
	
  how	
  to	
  innovate	
  in	
  business	
  model	
  design	
  
Change	
  one	
  or	
  more	
  of	
  these	
  elements	
  enough	
  and	
  you	
  have	
  
changed	
  the	
  model	
  	
  
value	
  
crea;on	
  
value	
  
crea;on	
  
• 	
  	
  	
  It’s	
  not	
  enough	
  to	
  make	
  a	
  difference	
  on	
  product	
  quality	
  or	
  
	
  	
  	
  	
  delivery	
  readiness	
  or	
  producMon	
  scale.	
  It’s	
  important	
  to	
  
	
  	
  	
  	
  innovate	
  in	
  areas	
  where	
  your	
  compe66on	
  does	
  not	
  act.	
  	
  
• 	
  	
  	
  It’s	
  far	
  broader	
  in	
  scope	
  than	
  product	
  or	
  technological	
  innovaMon	
  	
  
In	
  short:	
  
–  is	
  about	
  new	
  value,	
  not	
  new	
  things	
  	
  
–  is	
  systema1c	
  	
  
–  it	
  comes	
  in	
  many	
  flavors	
  	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
	
  Business	
  model	
  innova;on	
  	
  
experience	
   Low-­‐cost	
   simplicity	
   disMncMve	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
A	
  framework	
  for	
  growth	
  	
  
Forward	
  looking	
  companies	
  are	
  figuring	
  out	
  ways	
  to	
  leverage	
  
convenMonal	
  business	
  models	
  to	
  create	
  innovaMve	
  business	
  model	
  	
  	
  	
  
InnovaMve	
  
Business	
  Models	
  
Strategy	
  
TacMcs	
  
Business	
  models	
  vs.	
  Strategy	
  vs.	
  Tac;cs	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  
Business	
  Models	
  –	
  Are	
  the	
  logic	
  of	
  the	
  company	
  	
  
Strategy	
  –	
  Is	
  the	
  plan	
  to	
  create	
  a	
  unique	
  and	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  valuable	
  posiMon	
  involving	
  a	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  disMncMve	
  set	
  of	
  acMviMes	
  
Tac6cs	
  –	
  Residual	
  choices	
  open	
  to	
  a	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  company	
  by	
  virtual	
  of	
  the	
  business	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  model	
  that	
  it	
  employs	
  	
  	
  	
  	
  	
  	
  	
  	
  
Developing	
  strategies,	
  tac1cs	
  and	
  innova1ve	
  business	
  
models	
  has	
  never	
  been	
  easy.	
  	
  That	
  is	
  the	
  essence	
  
compe11veness!	
  	
  	
  
 
Follow:	
  @ldduval11	
  
Connect:	
  www.linkedin.com/in/ldduval	
  
Contact:	
  +1	
  916.844.4190	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  luis_duval@yahoo.com	
  
	
  
Learn	
  more	
  
©	
  2012	
  DCG.	
  All	
  Rights	
  Reserved	
  

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SLADE 2013 pre-Congress 10-09-2012

  • 1. How  to  Innovate  with  Business  Model   Design       Luis  D.  Duval,  Ph.D.,  MBA   SLADE  2013  pre-­‐Congress   October  9,  2012     ©  2012  DCG.  All  Rights  Reserved  
  • 2. Why  there  is  so  much  interest  in  business  model  innova;on?   •       Increasing  speed  of  everything    -­‐  product  life-­‐cycles  and  design  cycles  are  geKng  shorter         •       Inter-­‐industry  compeMMon   -­‐  compeMMon  is  coming  from  unexpected  places       •       DisrupMon     -­‐   from  business  models  that  offer  bePer  customer  experiences  instead      of  simple  products     ©  2012  DCG.  All  Rights  Reserved  
  • 3. Why  is  important?     Ma>hew  S.  Olson  and  Derek  van  Bever   STALL  POINTS,  Yale  University  Press   “Once  a  company  runs  up  against  a  major  stall  in  its  growth,          it  has  less  than  a  10%  chance  of  ever  fully  recover”   •       Sooner  or  later,  all  businesses,  even  the  most  successful,  run          out  of  room  to  growth   •       Business  are  compelled  to  reinvent  themselves  periodically   •       The  ability  to  pull  off    this  difficult  test  separates  high          performers  from  those  whose  Mme  at  the  top  is  all  to  brief         ©  2012  DCG.  All  Rights  Reserved  
  • 4. Business  Model  Innova;on  is  an  impera;ve     Going  …                                        Going  …                                  Gone!   ©  2012  DCG.  All  Rights  Reserved  
  • 5. aligned  with  company   goals       The  choices  made  while   designing  a  business  model   should  deliver  consequences   that  enable  an  organizaMon  to   achieve  its  goals           self-­‐reinforcing     The  choices  that  execuMves   make  while  creaMng  a  business   model  should  complement  one   another;  there  most  be   internal  consistency               robust     A  good  business  model  should   be  able  to  sustain  its   effecMveness  over  Mme  by   fending  off  threads           ©  2012  DCG.  All  Rights  Reserved   Tradi;onal  business  model   System  of  interconnected  and  interdependent  acMviMes  that   determines  the  way  the  company  “does  business”  with  its   customers,  partners  and  vendors    
  • 6.  Business  model  innova;on   ©  2012  DCG.  All  Rights  Reserved   An  innova1ve    business  model  can  either  create  a  new  market   or  allow  a  company  to  create  and  exploit  new  opportuni6es  in   exisMng  markets  
  • 7.  Examples  of  business  model  innova;on   ©  2012  DCG.  All  Rights  Reserved   credit  card  reader    iPhone,  iPad     Create  a  new  market?   New  opportuniMes?  
  • 8. 10/2001   iPod/iTunes     01/2007   iPhone     01/2010   iPad     Source:  finance.yahoo.com   Apple  founded  in  1976  –  S.  Jobs  returned  1997       HTC  founded  in  1997   In  summary:       Product  innovaMon  without  business  model  innovaMon   may  not  always  provide  enough  compeMMve  advantage           1997   Apple/HTC   race  starts   1996   HTC  branded   smart  phone   MS-­‐powered  mobile  phones  for  Palm,  HP,  T-­‐Mobile    How  it  works?   ©  2012  DCG.  All  Rights  Reserved  
  • 9. •       By  adding  new  acMviMes   –  new  acMvity  system  “content”   –  refers  to  the  selec6on  of  ac6vi6es  to  be  performed   •       By  linking  acMviMes  in  novel  ways     –  new  acMvity  system  “structure”   –  describes  how  the  acMviMes  are  linked  and  in  what  sequence   •       By  changing  one  or  more  parMes  that  perform  any  of  the          acMviMes   –  new  acMvity  system  “governance”   –  refers  to  who  performs  the  acMviMes       ©  2012  DCG.  All  Rights  Reserved    how  to  innovate  in  business  model  design  
  • 10. ©  2012  DCG.  All  Rights  Reserved    how  to  innovate  in  business  model  design   Change  one  or  more  of  these  elements  enough  and  you  have   changed  the  model     value   crea;on   value   crea;on  
  • 11. •       It’s  not  enough  to  make  a  difference  on  product  quality  or          delivery  readiness  or  producMon  scale.  It’s  important  to          innovate  in  areas  where  your  compe66on  does  not  act.     •       It’s  far  broader  in  scope  than  product  or  technological  innovaMon     In  short:   –  is  about  new  value,  not  new  things     –  is  systema1c     –  it  comes  in  many  flavors     ©  2012  DCG.  All  Rights  Reserved    Business  model  innova;on     experience   Low-­‐cost   simplicity   disMncMve  
  • 12. ©  2012  DCG.  All  Rights  Reserved   A  framework  for  growth     Forward  looking  companies  are  figuring  out  ways  to  leverage   convenMonal  business  models  to  create  innovaMve  business  model         InnovaMve   Business  Models   Strategy   TacMcs  
  • 13. Business  models  vs.  Strategy  vs.  Tac;cs   ©  2012  DCG.  All  Rights  Reserved   Business  Models  –  Are  the  logic  of  the  company     Strategy  –  Is  the  plan  to  create  a  unique  and                                        valuable  posiMon  involving  a                                          disMncMve  set  of  acMviMes   Tac6cs  –  Residual  choices  open  to  a                                    company  by  virtual  of  the  business                                    model  that  it  employs                   Developing  strategies,  tac1cs  and  innova1ve  business   models  has  never  been  easy.    That  is  the  essence   compe11veness!      
  • 14.   Follow:  @ldduval11   Connect:  www.linkedin.com/in/ldduval   Contact:  +1  916.844.4190                                    luis_duval@yahoo.com     Learn  more   ©  2012  DCG.  All  Rights  Reserved