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Larry Bodine
The Law Blog Guru
Stephen Fairley
CEO, The Rainmaker Institute
Generating New Clients
for a Personal Injury Law Firm
Sponsored by
The National Trial Lawyers
Publisher
The National Trial Lawyers
Bit.ly/LawBlogGuru
LarryBodineNow@Gmail.com
520.577.9759
About Larry Bodine
CEO of The Rainmaker Institute—the nation’s largest
law firm marketing company that specializes in helping small law
firms generate more referrals and convert more leads
• Coached, trained and spoken to more than 10,000 attorneys
• Developed the first automated lead conversion follow-up system for attorneys
• Nationally recognized expert on intake & lead conversion, blogging, and social
media for attorneys
• Academically trained as a Clinical Psychologist
• International best-selling author of 12 books and 10 audio learning programs
• World traveler: Visited over 35 countries and taken 15 cruises
About Stephen Fairley
• Optimize the #1 place clients look for you
• Find the riches in the niches
• Get the most from TV advertising
• 5 things PI attorneys should not waste money on
• Buying from lead-generation companies and how to do it without
getting burned
• Build a referral network - turn your contacts and clients into your
sales force
• Attract bigger cases by being a well-recognized thought leader
Today’s Program
• Yellow pages
• Radio
• Billboards
• Print (ads and
brochures)
• Any marketing that
can't be measured
5 things PI attorneys should not waste money on
• 67,000 personal injury or mass tort topic
TV spots broadcast
• Your competitors in major markets are
spending more than $100,000 per month
– Top 10 law firm TV advertisers spend $800K
per month
• Better approaches
– Promote a single practice area
– Focus on a nich
– Seek to dominate a local market
– Buy remnant space on cable TV
Getting the most from TV advertising
• TV ads
• Radio
• Billboards
• Park Benches
• Bus advertisements
Broadcasting vs. Narrowcasting
Narrowcasting
is the better
approach
Internet is
#1 way
consumers
search for
lawyers
• Don’t make it all about you
• Tell stories about clients
• Describe client service
• Engage your visitors
– Live Chat!
– Newsletter signup page
– Ebook or white paper downloads
– FAQs describing the cost of personal injuries
– Comment on a blog post
Optimizing Your Website to Attract Clients
Frequent
Blog
Posts
Bit.ly/LawBlogGuru
» Updated 3-5 times
per week
» The more you
blog, the more
clients you get
–Hubspot
» Best length: 300 –
500 words
5X Per Week is
Optimal for Lead
Gen
4 Visitor
Conversion Basics
“It’s the Niches that Lead to the Riches”—Stephen Fairley
• A personal injury lawyer for all torts is viewed as a master of none.
• Market a particular specialty
– Dog bites
– Aviation accidents
– Car accidents
– Defamation lawsuits
– Medical Malpractice
– Products liability
– Premises liability
– Property damage
– Railroad injury
– Slip & Fall
– Traumatic brain injury
– Toxic mold
– Wrongful death
– Civil Rights
Online Reviews
 90% of Customers
Say Buying Decisions
Are Influenced By
Online Reviews -
Dimensional Research, 2013
 79% Of
Consumers Trust
Online Reviews As
Much As Personal
Recommendations –
BrightLocal 2013
Hand out professionally
printed review cards
 With links to review pages
Email links to review sites
 To happy clients
Respond to all comments
– good and bad
 To help keep your overall
ratings high
List all review sites
 Furnish to all staff and
lawyers
 Make sure everyone
understands the
importance
Onboarding Process
 How did they find the
firm?
 Was it by an online review?
Request Reviews
 After a positive in-person
consultation or favorable
settlement
6 Tactics for Online Reviews
• Public speaking
• Webinars
• Activity in client organizations
• Writing for other blogs and websites
• Create legal guides on Avvo and then post a link to them on your
Google+ page to get them ranking high
• Commenting on discussions on LinkedIn, Facebook and Google+
Attract better cases as a
well-recognized
thought-leader
• 103,480,348 new legal actions every year -- National Center for State Courts.
• Lead-gen companies create TV advertising spots on a specific tort –
like Actos, Granuflo or Pradaxa
• The TV spots direct consumers to call a toll-free number
• Calls directed to a rotation of law firms
• Modest budget = $25,000 for a two-week campaign
Should you buy from lead-generation companies?
• Internet-driven lead generation companies: Total Attorneys, Nolo, Lead Rival,
and LegalZoom
• PI leads: start at $20 go over $100 for more serious injuries
• Med Mal: $20-$60 per lead
• Meso: range from $100 to over $500 per lead
• Can be a very fast way to get more leads in a matter of days or weeks
Should you buy from lead-generation companies?
1. Leads MUST be geographically exclusive
2. You MUST have a dedicated intake specialist
3. You MUST have a sense of urgency when following up
4. You MUST call every lead at least 7-10 times before giving up
5. You MUST track every single lead
5 Keys to Convert More Leads
• What a great referral looks like
• Why you value and depend on their referrals
• How to make a referral to your office
– Email introduction or Phone call or In person
– Will you call them or do they need to call you?
– Invite them to a seminar, a lunch, 1 on 1 meeting…
• What’s in it for the referral source
• What to tell referrals about you and your firm
• What information they can give/hand out
– Brochure, special report, video, EBook, CD…
A referral network of your contacts and clients
888.588.5891
Stephen@TheRainmakerInstitute.com
www.TheRainmakerBlog.com
Stephen Fairley
520.577.9759
LarryBodineNow@Gmail.com
http://bit.ly/LawBlogGuru
Contact Us for your Marketing Needs
Larry Bodine
Thursday, August 14
Noon Pacific Time
You’ll discover:
• What a secret shopper found calling 125 law firms
• Over 15 best practices for improving your intake
• How to structure your intake team
• Specific steps to double your lead conversion in 90 day or less
Mark your calendar for our next NTL Members-only webinar:
Converting More Leads into Paying Clients

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Generating new clients for a personal injury law firm - National Trial Lawyers webinar

  • 1. Larry Bodine The Law Blog Guru Stephen Fairley CEO, The Rainmaker Institute Generating New Clients for a Personal Injury Law Firm Sponsored by The National Trial Lawyers
  • 2. Publisher The National Trial Lawyers Bit.ly/LawBlogGuru LarryBodineNow@Gmail.com 520.577.9759 About Larry Bodine
  • 3. CEO of The Rainmaker Institute—the nation’s largest law firm marketing company that specializes in helping small law firms generate more referrals and convert more leads • Coached, trained and spoken to more than 10,000 attorneys • Developed the first automated lead conversion follow-up system for attorneys • Nationally recognized expert on intake & lead conversion, blogging, and social media for attorneys • Academically trained as a Clinical Psychologist • International best-selling author of 12 books and 10 audio learning programs • World traveler: Visited over 35 countries and taken 15 cruises About Stephen Fairley
  • 4. • Optimize the #1 place clients look for you • Find the riches in the niches • Get the most from TV advertising • 5 things PI attorneys should not waste money on • Buying from lead-generation companies and how to do it without getting burned • Build a referral network - turn your contacts and clients into your sales force • Attract bigger cases by being a well-recognized thought leader Today’s Program
  • 5. • Yellow pages • Radio • Billboards • Print (ads and brochures) • Any marketing that can't be measured 5 things PI attorneys should not waste money on
  • 6. • 67,000 personal injury or mass tort topic TV spots broadcast • Your competitors in major markets are spending more than $100,000 per month – Top 10 law firm TV advertisers spend $800K per month • Better approaches – Promote a single practice area – Focus on a nich – Seek to dominate a local market – Buy remnant space on cable TV Getting the most from TV advertising
  • 7. • TV ads • Radio • Billboards • Park Benches • Bus advertisements Broadcasting vs. Narrowcasting
  • 8. Narrowcasting is the better approach Internet is #1 way consumers search for lawyers
  • 9. • Don’t make it all about you • Tell stories about clients • Describe client service • Engage your visitors – Live Chat! – Newsletter signup page – Ebook or white paper downloads – FAQs describing the cost of personal injuries – Comment on a blog post Optimizing Your Website to Attract Clients
  • 10. Frequent Blog Posts Bit.ly/LawBlogGuru » Updated 3-5 times per week » The more you blog, the more clients you get –Hubspot » Best length: 300 – 500 words 5X Per Week is Optimal for Lead Gen
  • 12. “It’s the Niches that Lead to the Riches”—Stephen Fairley • A personal injury lawyer for all torts is viewed as a master of none. • Market a particular specialty – Dog bites – Aviation accidents – Car accidents – Defamation lawsuits – Medical Malpractice – Products liability – Premises liability – Property damage – Railroad injury – Slip & Fall – Traumatic brain injury – Toxic mold – Wrongful death – Civil Rights
  • 13. Online Reviews  90% of Customers Say Buying Decisions Are Influenced By Online Reviews - Dimensional Research, 2013  79% Of Consumers Trust Online Reviews As Much As Personal Recommendations – BrightLocal 2013
  • 14. Hand out professionally printed review cards  With links to review pages Email links to review sites  To happy clients Respond to all comments – good and bad  To help keep your overall ratings high List all review sites  Furnish to all staff and lawyers  Make sure everyone understands the importance Onboarding Process  How did they find the firm?  Was it by an online review? Request Reviews  After a positive in-person consultation or favorable settlement 6 Tactics for Online Reviews
  • 15. • Public speaking • Webinars • Activity in client organizations • Writing for other blogs and websites • Create legal guides on Avvo and then post a link to them on your Google+ page to get them ranking high • Commenting on discussions on LinkedIn, Facebook and Google+ Attract better cases as a well-recognized thought-leader
  • 16. • 103,480,348 new legal actions every year -- National Center for State Courts. • Lead-gen companies create TV advertising spots on a specific tort – like Actos, Granuflo or Pradaxa • The TV spots direct consumers to call a toll-free number • Calls directed to a rotation of law firms • Modest budget = $25,000 for a two-week campaign Should you buy from lead-generation companies?
  • 17. • Internet-driven lead generation companies: Total Attorneys, Nolo, Lead Rival, and LegalZoom • PI leads: start at $20 go over $100 for more serious injuries • Med Mal: $20-$60 per lead • Meso: range from $100 to over $500 per lead • Can be a very fast way to get more leads in a matter of days or weeks Should you buy from lead-generation companies?
  • 18. 1. Leads MUST be geographically exclusive 2. You MUST have a dedicated intake specialist 3. You MUST have a sense of urgency when following up 4. You MUST call every lead at least 7-10 times before giving up 5. You MUST track every single lead 5 Keys to Convert More Leads
  • 19. • What a great referral looks like • Why you value and depend on their referrals • How to make a referral to your office – Email introduction or Phone call or In person – Will you call them or do they need to call you? – Invite them to a seminar, a lunch, 1 on 1 meeting… • What’s in it for the referral source • What to tell referrals about you and your firm • What information they can give/hand out – Brochure, special report, video, EBook, CD… A referral network of your contacts and clients
  • 21. Thursday, August 14 Noon Pacific Time You’ll discover: • What a secret shopper found calling 125 law firms • Over 15 best practices for improving your intake • How to structure your intake team • Specific steps to double your lead conversion in 90 day or less Mark your calendar for our next NTL Members-only webinar: Converting More Leads into Paying Clients

Notas do Editor

  1. NTL: Since January, unique visitors up 122% Page views up 65%
  2. Broadcasting is very expensive – and there is a lot of waste. Broadcasting goes out to many viewers who are not target clients. In most cases the viewer does not have a pen and paper to write down your phone number
  3. The more you post, the more clients you acquire – Hubspot 2012 state of inbound marketing report 2-3 times a per week – 70% acquisition Daily is 78% acquisition Multiple times day = 92% acquisition
  4. Joye law firm – South Carolina