Get Social - Hotels: Social Media Trends in the Hospitality Industry

Get Social: Hotels Social Media Trends in the Hospitality Industry http://brainalchemist.com

Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Social Media Stats ,[object Object],[object Object],[object Object]

Social Media for Customer Acquisition

Time to reach audience of 50 million (Source: Shift Happens) ,[object Object],[object Object],[object Object],[object Object],[object Object]

Social Media for Customer Acquisition: Who should be in your network? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Social Media for Brand Awareness

Social Media for Brand Awareness ,[object Object],[object Object],[object Object],[object Object]

Social Media for Customer Service & Customer Loyalty

Social Media for Customer Service & Customer Loyalty ,[object Object],[object Object],[object Object],[object Object]

Best Practices for Customer Acquisition: Know your customers and leverage what you know ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Best Practices for Customer Acquisition: Karma Capitalism & Social Responsibility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Best Practices for Customer Acquisition: Location, Location, Location-Based Social Networks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Best Practices for Brand Awareness: Tap into existing passions ,[object Object]

Best Practices for Brand Awareness : Tap into existing passions (cont.)

Best Practices for Brand Awareness: Think like a publisher ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Best Practices for Brand Awareness: Address image problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Best Practices for Customer Service & Customer Loyalty: The Rules of Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Best Practices for Customer Service & Customer Loyalty: Comfort ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Social Media Metrics: Outreach ,[object Object],[object Object],[object Object]

Social Media Metrics: Influence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Social Media Metrics: Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Social Media Metrics: Market Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Get Social - Hotels: Social Media Trends in the Hospitality Industry

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Get Social - Hotels: Social Media Trends in the Hospitality Industry