Research

1. A COMPARISON OF
THE SATISFACTION INDEX OF MR. BENIGNO
SIMEON C. AQUINO III
AND DR. GLORIA MACAPAGAL-ARROYO
FOR THE FIRST 100 DAYS OF THEIR
PRESIDENCY.
The Pontifical and Royal
The Catholic University of the Philippines

2. "Buckle down to
work, help me
unite and
strengthen our
nation”
-PGMA

3. President Aquino fetches outgoing President Arroyo from the Malacañang
Palace, Outgoing VP Noli De Castro, looks on.

4. BACKGROUND AND ABSTRACT OF THE STUDY
 This analytic study was done to
make a comparison of the first 100
days or the so-called “Honeymoon
period” of the present
Administration of Mr. Benigno
Simeon Aquino II and that of Dr.
Gloria Macapagal Arroyo, now
Representative of the 2nd District
of Pampanga who served as
president from 21 January 2001
until 30 Jun 2010 when Mr. Aquino
assumed Office.

5.  President Benigno
Aquino or PNoy was
elected in a landslide
victory of a margin of
more than 3 Million
votes versus his
nearest rival in 2010
as compared to PGMA
who won in an alleged
vote-rigged election in
2004, which elected
her to a full term in
2004.

6.  PNoy was an
extremely popular
candidate during the
election, but prior to
that he was a Senator
still entitled to the 3
remaining years of his
term, He run as
President because of
the Public clamor-
after his mother, the
former President
Corazon Aquino died
of Cancer the past

7.  His predecessor, also a child
of a former President
(Diosdado Macapagal)
PGMA, on the other hand
was already serving the
unexpired term of President
Joseph Estrada, who was
ousted by a Supreme Court
ruling after days of public
outcry for his resignation and
Impeachment. Prior to that,
she was the Vice President
and DSWD Secretary.

8.  Both presidents are Economists; The present
President was even a student of the Dr. Arroyo in the
Ateneo de Manila. Aquino is seen as a popular
president or so-called as a Majority President, while
Arroyo was seen as unpopular, election-cheater and
an usurper in the Presidency.

10. INSTRUMENT
 The September 2010 Social Weather Survey was
conducted from September 24-27, 2010 using face-
to-face interviews of 1,200 adults in Metro Manila, the
Balance of Luzon, Visayas, and Mindanao.
 The quarterly Social Weather Survey on public
satisfaction with the President is a non-commissioned
item, and is included on SWS's own initiative and
released as a public service, with first printing rights
assigned to Business World.
 SWS employs its own staff for questionnaire design,
sampling, fieldwork, data-processing, and analysis,
and does not outsource any of its survey operations.
kjljj

11. QUESTIONNAIRE
 Maaari po bang pakisabi ninyo kung gaano kayo
nasisiyahan o di nasisiyahan sa pagganap ng tungkulin ni
(name) bilang President ng Pilipinas. Kayo ba ay LUBOS
NA NASISIYAHAN, MEDYO NASISIYAHAN, HINDI
TIYAK KUNG NASISIYAHAN O HINDI, MEDYO HINDI
NASISIYAHAN, LUBOS NA HINDI NASISIYAHAN, O
WALA PA KAYONG NARINIG O NABASA KAHIT NA
KAILAN tungkol kay (name)? Pakisabi po ang inyong
sagot sa pamamagitan ng paglagay ng mga kard na ito
sa naaangkop na lugar sa board na ito.
 (Please tell me how satisfied or dissatisfied you are in the performance
of (name) as President of the Philippines. Are you VERY SATISFIED,
SOMEWHAT SATISFIED, UNDECIDED IF SATISFIED OR NOT,
SOMEWHAT DISSATISFIED, VERY DISSATISFIED, or YOU HAVE
NOT EVER HEARD OR READ ANYTHING ABOUT (NAME)? Please
indicate your answers by putting these cards on the appropriate places
on this board)

12. SAMPLING
 The area estimates were weighted by
National Statistics Office medium-population
projections for 2010 to obtain the national
estimates. Hence, there are 1,2000
respondents (adults) in Metro Manila, the
Balance of Luzon, Visayas, and Mindanao.
The respondent are Mixed of men and
women, socio-economical graphics (Classes
A-E), gender.

13. CLASS PATTERNS
 Interviewed people are from Classes A,B,C,D,E
 Class A are the top 5% (5 million people) – earns Php 25,000
to very big money, millions of dollars, billions of pesos.
 Class B 10-15% (10-15 million People) – earns Php 15,000 -
25,000 a month
Mid-Level Politicians, Professionals - doctors, engineers,
supervisors
 Class C 'middle class' of 20% (20million people) – Php 5,000 -
15,000 a month Skilled craftsman teachers and nurses as well
as bank clerks and retail shop assistants.
 Class D and E bottom -rung 60% (60 million people) - P1,000 -
5,000 a month subsistence farmers, small fishermen, trike
drivers, security guards, salesladies, waitress, waiters,
janitorial, guards, private drivers, cooks, standby's*, lavenders
and helpers. Just to get to work and eat and home again cost
many P1,500.

14. CLASS
Families Cumulative Income
Average
Income
Number Share Amount Share
(x 1000) %
(x PhP 1
million)
% (x PhP 1000)
ABC
1,218 7 871,770 29 716
D
11,834 68
1,923,90
7
64 162
E
4,351 25 210,427 7 48
Total
17,403 100 3,006,104 100 173
Source of the Table: Pulse Asia (2006)

15. MARGINAL ERROR
 sampling error margins of ±3% for national
percentages, ±6% for area percentages.

16. PUBLIC SATISFACTION OF PNOY

17. INTERPRETATION
 [SWS terminology for Net Satisfaction Ratings:
+70 and above, "excellent"; +50 to +69, "very
good"; +30 to +49, "good"; +10 to +29,
"moderate", +9 to -9, "neutral"; -10 to -29,
"poor"; -30 to -49, "bad"; -50 to -69, "very bad"; -
70 and below, "execrable"]
 In terms of areas in the Philippines
 In terms of Class Patterns,
 In terms of Gender,
 In totality

18. IN TERMS OF AREAS IN THE PHILIPPINES
 Pres. Aquino's net satisfaction rating is very
good in all areas.
 It is +66 in Metro Manila (76% satisfied, 10%
dissatisfied), +65 in Balance Luzon (73%
satisfied, 8% dissatisfied), +54 in the Visayas
(68% satisfied, 14% dissatisfied), and +52 in
Mindanao (67% satisfied, 15% dissatisfied).
 Net satisfaction with Pres. Aquino is +62 in
urban areas (72% satisfied, 10% dissatisfied)
and +58 in rural areas (70% satisfied, 12%
dissatisfied).

19. IN TERMS OF CLASS PATTERNS
 By socioeconomic class, Pres. Aquino's net
rating is a very good +64 in the poorest class
E (73% satisfied, 9% dissatisfied) and a very
good +59 in class D or the masa (71%
satisfied, 11% dissatisfied), compared to a
good +49 in class ABC (65% satisfied, 16%
dissatisfied).

20. IN TERMS OF GENDER
 Net satisfaction with Pres. Aquino is +62
among women very good (73% satisfied,
11% dissatisfied) and +58 among men a also
a very good (69% satisfied, 11% dissatisfied).

21. IN TOTALITY
 Rated for the first time as President, Benigno
"Noynoy" Aquino III had 71% satisfied and 11%
dissatisfied with his performance, for a very
good net satisfaction rating of +60%, according
to the Third Quarter 2010 Social Weather
Survey, conducted from September 24-27,
2010.

22. IMPLICATIONS OF THE SURVEY FOR P-NOY’S
FIRST 100 DAYS
 The survey released by
the Social Weather
Station, conducted from
Sept. 24-27, found 71
percent of 1,200
respondents satisfied and
11 percent dissatisfied with
the performance of Mr.
Aquino in his first three
months in office, for a net
satisfaction rating of 60 or
“very good.”
 This means that 7 out of
10 Filipinos are satisfied
with the performance of
President Aquino.

24. INSTRUMENT
 The SWS 1st Quarter National Survey was
conducted from March 5-18, 2001. The survey
had a statistically representative sample of 1,500
adults who are also registered voters.
 The items presented in this report are not
commissioned and were included on SWS's own
initiative. The Social Weather Surveys are
supported by subscribers who have no proprietary
rights over the data.
kjljj

25. QUESTIONNAIRE
 Maaari po bang pakisabi ninyo kung gaano kayo
nasisiyahan o di nasisiyahan sa pagganap ng tungkulin ni
(name) bilang President ng Pilipinas. Kayo ba ay LUBOS
NA NASISIYAHAN, MEDYO NASISIYAHAN, HINDI
TIYAK KUNG NASISIYAHAN O HINDI, MEDYO HINDI
NASISIYAHAN, LUBOS NA HINDI NASISIYAHAN, O
WALA PA KAYONG NARINIG O NABASA KAHIT NA
KAILAN tungkol kay (name)? Pakisabi po ang inyong
sagot sa pamamagitan ng paglagay ng mga kard na ito
sa naaangkop na lugar sa board na ito.
 (Please tell me how satisfied or dissatisfied you are in the performance
of (name) as President of the Philippines. Are you VERY SATISFIED,
SOMEWHAT SATISFIED, UNDECIDED IF SATISFIED OR NOT,
SOMEWHAT DISSATISFIED, VERY DISSATISFIED, or YOU HAVE
NOT EVER HEARD OR READ ANYTHING ABOUT (NAME)? Please
indicate your answers by putting these cards on the appropriate places
on this board)

26. SAMPLING & MARGINAL ERROR
 The SWS 1st Quarter National Survey was
conducted from March 5-18, 2001. The survey
had a statistically representative sample of
1,500 adults who are also registered voters (to
maximize accuracy in assessment of the current
Senatorial race).
 The respondent are Mixed of men and women,
socio-economical graphics (Classes A-E),
gender.
 ?2.5% at the 95% confidence level. March 5-
18, 2001 survey = 1,500 (error margin of ?
2.53%)

27. Satisfied Undecided Dissatisfied Net*
Dec00** Mar01 Dec00** Mar01 Dec00** Mar01 Dec00** Mar01
PHILIPPINES 36% 42% 23% 39% 40% 18% - 4 +24
NCR 19 43 24 38 56 19 -37 +23
BALANCE
LUZON
37 42 22 39 41 17 - 4 +25
North/Centr
al
-- 44 -- 39 -- 17 -- +27
South -- 41 -- 39 -- 18 -- +23
VISAYAS 38 42 27 43 34 13 +4 -29
MINDANAO 44 39 21 36 34 23 +10 +17
TOTAL
URBAN
27 44 23 36 50 19 -23 +24
TOTAL
RURAL
43 40 23 42 32 17 +11 +23
ABC 20 51 24 31 54 17 -34 +35
D 35 41 23 41 41 17 -6 +24
E 45 40 22 37 32 21 +13 +19

28. MALE 35 43 22 39 42 18 -7 +25
FEMALE 37 41 24 39 38 18 -1 +23
18-24 40 49 21 31 38 20 +2 +28
25-34 37 45 24 35 38 17 -1 +28
35-44 38 39 23 43 37 17 +1 +22
45 AND
ABOVE
32 40 23 40 44 18 -12 +22
Note: Disregard the 2000 data.

29. INTERPRETATION
 [SWS terminology for Net Satisfaction Ratings:
+70 and above, "excellent"; +50 to +69, "very
good"; +30 to +49, "good"; +10 to +29,
"moderate", +9 to -9, "neutral"; -10 to -29,
"poor"; -30 to -49, "bad"; -50 to -69, "very bad"; -
70 and below, "execrable"]
 In terms of areas in the Philippines
 In terms of Class Patterns
 In terms of Gender
 In totality

30. IN TERMS OF AREAS IN THE PHILIPPINES
 Pres. Arroyo's net satisfaction rating varies by
areas.
 It is +23 in Metro Manila (43% satisfied, 19%
dissatisfied), +25 in Balance Luzon (42%
satisfied, 39% dissatisfied), -28 in the Visayas
(42% satisfied, 34% dissatisfied), and +17 in
Mindanao (39% satisfied, 23% dissatisfied).
 Net satisfaction with Pres. Arroyo is +24in urban
areas (44% satisfied, 19% dissatisfied) and +23
in rural areas (40% satisfied, 17% dissatisfied).

31. IN TERMS OF CLASS PATTERNS
 By socioeconomic class, Pres. Arroyo's net
rating is a moderate +19 in the poorest class
E (40% satisfied, 21% dissatisfied) and a
moderate +24 in class D or the masa (23%
satisfied, 17% dissatisfied), compared to a
very good +35 in class ABC (51% satisfied,
17% dissatisfied).

32. IN TERMS OF GENDER
 Net satisfaction with Pres. Arroyo is +23
among women which is a moderate (73%
satisfied, 11% dissatisfied) and +25 also a
moderate among men (43% satisfied, 18%
dissatisfied).

33. IN TOTALITY
 Rated for the first time as
President, Gloria
Macapagal-Arroyo had
42% satisfied and 18%
dissatisfied with his
performance, for a
moderate net satisfaction
rating of +24%,
according to the Social
Weather Survey,
conducted from
September 15-18,2001.

34. IMPLICATIONS OF THE SURVEY FOR PGMA’S
FIRST 100 DAYS
 The 1st Quarter National Survey
of the Social Weather Station
conducted from March 5-18,
2001, found 42 percent of the
1,500 respondents satisfied and
18 percent dissatisfied with the
performance of President Gloria
Macapagal-Arroyo, for a net
satisfaction rating of +24 or
“moderate.”
 This implies that 4 out of 10
Filipinos are satisfied with the
performance of Gloria
Macapagal-Arroyo.

35. COMPARISON OF PGMA AND PNOY

36. INTERPRETATION
 Aquino’s +60 is higher than the +24 rating of
his predecessor President Arroyo ion March
2001, but its lower than the +66 former
President Ramos in September 1992
(Business World).

37. REFERENCES
 www.sws.org.ph
 http://www.philstar.com/Article.aspx?articleId=618666
&publicationSubCategoryId=63
 http://www.sunstar.com.ph/breaking-news/palace-
welcomes-60-satisfaction-rating-aquino
 http://www.mygeegle.com/2010/10/100-days-rating-
of-president-noynoy-aquino-high-marks-for-noynoy-
aquinos-100-days-pnoys-100-days-rating-as-
president-of-the-philippines/
 http://wiki.answers.com/Q/What_are_the_economic_
classes_of_the_Philippines


38. PROUD TO BE THOMASIANS @ 400!