Session 1051: Improve Your Website With Usability Testing

Improve Your Website with Usability Testing Michael Lambur eXtension Evaluation and Research Leader Virginia Tech National Extension Technology Conference April 28, 2008 Raleigh, NC

Usability testing ,[object Object],[object Object],[object Object]

Key usability testing elements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How many users to involve ,[object Object],[object Object],[object Object]

Screening users ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What needs to be tested ,[object Object],[object Object],[object Object],[object Object]

Tasks to be performed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Questions to ask users ,[object Object],[object Object],[object Object],[object Object],[object Object]

Questions to ask users ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Observation techniques ,[object Object],[object Object],[object Object]

Observation techniques ,[object Object],[object Object],[object Object],[object Object],[object Object]

Observer guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object]

Observer guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Observer guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

References for usability testing ,[object Object],[object Object],[object Object]

References for usability testing ,[object Object],[object Object],[object Object],[object Object]

References for usability testing ,[object Object]

Session 1051: Improve Your Website With Usability Testing

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Session 1051: Improve Your Website With Usability Testing