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Presented by Kevin Wheeler
How 5 Disciplines & Analytics
Can Drive Recruiting
Excellence
1
New Challenges for
Recruiting 2
We have to Deal with Ambiguity
3
Solving problems & challenges never faced before.
Being asked to find people with skills we’re never
heard of, in unrealistic timeframes, in remote places.
…with Complexity
4
Learning how to simplify, find the signal in the noise, reduce to
everything to a simpler level.
…with new, complicated Interdependencies
5
Learning collaboration, forging alliances, nurturing networks.
Crowdsourcing. We can’t do it alone anymore
…And we have to be Creative
6
“CEOs identify "creativity" as the most important
leadership competency for the successful enterprise of
the future.” -IBM's Institute for Business Value, May 2010
Thriving means being open to exploring,
experimenting, & building diversity
What is Recruiting Excellence?
7
Efficient
Effective
Simple
Innovative
Minimum	 amount	of	expense,	minimal	staff
Fast	time	to	present,		high	quality	of	candidates
Great	user	interface,	easy	to	apply,	clear	status	updates
Uses	technology,	pioneers	tools	that	improve	efficiency
The Model
8
PERSONAL
MASTERY
MENTAL
MODELS
TEAM
LEARNING
SHARED
VISION
SYSTEMS
THINKING
RECRUITING
EXCELLENCE
ANALYTICS
Based	on	
Peter	Senge’s
5	Disciplines
Memes, assumptions, beliefs we
hold unchallenged without data.
9
MENTAL
MODELS
We need to understand our
Common Models/Assumptions
• Interviews are valid and necessary.
• Predictive ability of a carefully given & structured interview is barely
above chance. Of a normal interview – flipping a coin might be as
good.
• Length of tenure and time to promotion are solid indicators of
quality of hire.
• Or are they indicators of group think, old boys networks, and sucking
up?
• Hiring managers know best what they need.
• How can they anticipate broad organizational changes, strategic
shifts, or disruptive technologies? The old is not always what the
future needs.
• Fitting the corporate culture leads to better retention.
• What about the impact of negative factors in their current workplace,
ranging from subpar people management to poor corporate
performance?
10
The idea/concept/vision of what a
perfect recruiting process would
look like that is shared by all team
members.
11
SHARED
VISION
We need a
1. Postulate:
• Shared visions create synergistic thinking and
work. Visions designed and driven by data are
most powerful.
2. Postulate:
• Virtually no recruiting functions have any solid,
data-driven visions or measureable goals for
continuous improvement.
12
The ability/agility of a group to learn and
share together.
13
TEAM
LEARNING
We have to foster
Teams vs. Groups
• Most recruiting functions are groups of disconnected
individuals, not a team.
• Teams have common goals, share rewards, and are dependent
on each other for success.
• What are the competencies, traits and behaviors that lead to
success? How are they distributed in the team?
14
Teams
15
Increasingly communication is across &
between online networks of like-minded
people as well as face-to-face.
Collaboration & cooperation are
how goals are achieved.
Feedback, learning are generative,
collective, peer-driven.
The ability/willingness of each person
to strive for mastery of their profession.
16
PERSONAL
MASTERY
We need to focus on
Seek – Sense - Share
• Building networks
• Exploring/experimenting
• Constantly gaining new knowledge
• Adopting new work tools and technologies
17
Seeing with a wide-angle lens rather
than a telephoto lens. The ability to
integrate the critical elements of an
organization and to understand how
each impacts the other.
18
SYSTEMS
THINKING
And most of all, we need
Analytics is the core
• Dispels myths by confirming or refuting them
• Provides the backbone for a vision an d accountability
• Provides feedback by capturing individual & team performance
• Highlights areas for personal improvement
• Illustrates how pieces of an organization affect each other
19
20
Technology is altering the roots of recruiting
Who do we
want to
attract?
Where are
they?
How do we
attract &
engage
Is the
person
qualified?
Competency analysis
Assessments
Social media analytics
Sourcing tools
Performance data
Performance data
U.S. & state statistics
Internet
Job listings
21
THANKS
YOUR THOUGHTS & QUESTIONS
Follow me on Twitter: @kwheeler

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5 Disciplines to Recruiting Excellence

  • 1. Presented by Kevin Wheeler How 5 Disciplines & Analytics Can Drive Recruiting Excellence 1
  • 3. We have to Deal with Ambiguity 3 Solving problems & challenges never faced before. Being asked to find people with skills we’re never heard of, in unrealistic timeframes, in remote places.
  • 4. …with Complexity 4 Learning how to simplify, find the signal in the noise, reduce to everything to a simpler level.
  • 5. …with new, complicated Interdependencies 5 Learning collaboration, forging alliances, nurturing networks. Crowdsourcing. We can’t do it alone anymore
  • 6. …And we have to be Creative 6 “CEOs identify "creativity" as the most important leadership competency for the successful enterprise of the future.” -IBM's Institute for Business Value, May 2010 Thriving means being open to exploring, experimenting, & building diversity
  • 7. What is Recruiting Excellence? 7 Efficient Effective Simple Innovative Minimum amount of expense, minimal staff Fast time to present, high quality of candidates Great user interface, easy to apply, clear status updates Uses technology, pioneers tools that improve efficiency
  • 9. Memes, assumptions, beliefs we hold unchallenged without data. 9 MENTAL MODELS We need to understand our
  • 10. Common Models/Assumptions • Interviews are valid and necessary. • Predictive ability of a carefully given & structured interview is barely above chance. Of a normal interview – flipping a coin might be as good. • Length of tenure and time to promotion are solid indicators of quality of hire. • Or are they indicators of group think, old boys networks, and sucking up? • Hiring managers know best what they need. • How can they anticipate broad organizational changes, strategic shifts, or disruptive technologies? The old is not always what the future needs. • Fitting the corporate culture leads to better retention. • What about the impact of negative factors in their current workplace, ranging from subpar people management to poor corporate performance? 10
  • 11. The idea/concept/vision of what a perfect recruiting process would look like that is shared by all team members. 11 SHARED VISION We need a
  • 12. 1. Postulate: • Shared visions create synergistic thinking and work. Visions designed and driven by data are most powerful. 2. Postulate: • Virtually no recruiting functions have any solid, data-driven visions or measureable goals for continuous improvement. 12
  • 13. The ability/agility of a group to learn and share together. 13 TEAM LEARNING We have to foster
  • 14. Teams vs. Groups • Most recruiting functions are groups of disconnected individuals, not a team. • Teams have common goals, share rewards, and are dependent on each other for success. • What are the competencies, traits and behaviors that lead to success? How are they distributed in the team? 14
  • 15. Teams 15 Increasingly communication is across & between online networks of like-minded people as well as face-to-face. Collaboration & cooperation are how goals are achieved. Feedback, learning are generative, collective, peer-driven.
  • 16. The ability/willingness of each person to strive for mastery of their profession. 16 PERSONAL MASTERY We need to focus on
  • 17. Seek – Sense - Share • Building networks • Exploring/experimenting • Constantly gaining new knowledge • Adopting new work tools and technologies 17
  • 18. Seeing with a wide-angle lens rather than a telephoto lens. The ability to integrate the critical elements of an organization and to understand how each impacts the other. 18 SYSTEMS THINKING And most of all, we need
  • 19. Analytics is the core • Dispels myths by confirming or refuting them • Provides the backbone for a vision an d accountability • Provides feedback by capturing individual & team performance • Highlights areas for personal improvement • Illustrates how pieces of an organization affect each other 19
  • 20. 20 Technology is altering the roots of recruiting Who do we want to attract? Where are they? How do we attract & engage Is the person qualified? Competency analysis Assessments Social media analytics Sourcing tools Performance data Performance data U.S. & state statistics Internet Job listings
  • 21. 21 THANKS YOUR THOUGHTS & QUESTIONS Follow me on Twitter: @kwheeler