Personal Information
Organização/Local de trabalho
San Francisco Bay Area United States
Cargo
Leading digital transformation and shift to Social Customer Service at HP Inc. | Startup Advisor | CMO Council
Setor
Electronics / Computer Hardware
Sobre
Kriti Kapoor leads Global Social Customer Care at HP Inc., a team that serves 10 million customers and responds to 100,000 incoming posts each month, on Online Communities, Facebook, Twitter and other key social networks. Kriti and her team are working to develop social media as an essential and integrated support channel at HP Inc. a $50B+ Billion industry leader in printing and personal systems. Since 2014, the team has rapidly expanded HP’s social care footprint to mobile messaging platforms, including Facebook Messenger, WeChat, Line and KakaoTalk, while developing a blueprint for “best in class” social care.
With a background in technical sales and marketing, Kriti understands the ...
Marcadores
#startup
#resume
#startupofyou
#futureleaders
#scottebales
#career
#entrepreneurship
Ver mais
Apresentações
(1)Gostaram
(9)Digital 2020 Global Digital Overview (January 2020) v01
DataReportal
•
Há 4 anos
25 Disruptive Technology Trends 2015 - 2016
Brian Solis
•
Há 9 anos
«Digital, Social and Mobile 2015» We Are Social Singapore
yann le gigan
•
Há 9 anos
The Social Learning Revolution: What it means for Higher Education
Jane Hart
•
Há 10 anos
Craft the Perfect Posts for the "Big 3" Social Networks
HubSpot
•
Há 10 anos
Proliferation of Mobile Devices = Opportunity for Apps & Developers
VDC Research Group
•
Há 13 anos
"Enterprise Mobile", Marco Nielsen
rayvillares
•
Há 14 anos
Enterprise Mobility Guide 2011 from Sybase, an SAP Company
Sybase, an SAP Company
•
Há 13 anos
Driving Enterprise Mobility Solutions Demand: Understanding End User Requirements & Preferences
VDC Research Group
•
Há 13 anos
Personal Information
Organização/Local de trabalho
San Francisco Bay Area United States
Cargo
Leading digital transformation and shift to Social Customer Service at HP Inc. | Startup Advisor | CMO Council
Setor
Electronics / Computer Hardware
Sobre
Kriti Kapoor leads Global Social Customer Care at HP Inc., a team that serves 10 million customers and responds to 100,000 incoming posts each month, on Online Communities, Facebook, Twitter and other key social networks. Kriti and her team are working to develop social media as an essential and integrated support channel at HP Inc. a $50B+ Billion industry leader in printing and personal systems. Since 2014, the team has rapidly expanded HP’s social care footprint to mobile messaging platforms, including Facebook Messenger, WeChat, Line and KakaoTalk, while developing a blueprint for “best in class” social care.
With a background in technical sales and marketing, Kriti understands the ...
Marcadores
#startup
#resume
#startupofyou
#futureleaders
#scottebales
#career
#entrepreneurship
Ver mais