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CPMA: Social Media
 that GETS RESULTS


         Krista Neher
  CEO – Boot Camp Digital
krista@bootcampdigital.com
             @kristaneher


                             2
A day in the life of liking




                              2
3
The best way
to get people
to like you is
 to do things
  that people
      like.




                 4
Tweet: @KristaNeher
@CPMAConvention
   #CPMA2012
About Me
About Me
About Me
About Me
About Me
Universally, we do business
 with people or brands that
           we....
Know
Like
Trust


                       7
Reach CONNECTIONS of fans.




                        8
9
Social Drives Purchase Decisions
Social Drives Purchase Decisions
The rule of 7
SOCIAL
MEDIA
SITES
RANK
WELL IN
ORGANIC
SEARCH

   12
Step 1: Listen
Listen to Conversations About…

1.   Your Company/Brand
2.   Your Competitors
3.   Your Industry
4.   Across Channels
5.   To Your Target
Example




          16
Step 2:
Marketing
Strategies
The Problem with Social Media Plans?
Traditional Marketing Doesn’t Work Well
               Anymore
Don’t
Vomit PR
at Me
Think of the entire marketing funnel
 Awareness
 Interest
 Desire
 Action


   Social Media Gets
    them In and Allows
    you To BUILD a
    Relationship
A Little Overwhelming
Field Guide To Social Media
It isn’t about creating accounts.

 It is about what you do with them.
But what makes great content?
                         26
                         79
Killer Content Should Be
People go online for three reasons:
 ! !        !1) To look for information
 ! !        !2) To be entertained
 ! !        !3) To connect with other people
!  Useful
!  Resourceful
!  Remarkable
!  Solve Problems
!  Unique
!  Expert
!  Entertaining
                                               27
                                                80
28
Field Guide To Social Media
89%
OF BLOGGERS TALK ABOUT BRANDS
THAT THEY LOVE


84%
OF BLOGGERS POST PRODUCT AND BRAND
REVIEWS
YouTube Channel
Video
Higher conversion rates

“Consumers typically visit an average of 4.8 websites before
  they make a decision as to which attorney to choose. When
  video is added to the lawyer’s website, this number
  decreases to 1.8.”




                                                   34
35
Ask Your Customers to Share their
           Photos….
37
38
The #1 Social
Media network
Facebook Growth
 800 million active users
 50% login every day
 The fastest growing demographic:
! 35 years old and older
Facebook Engagement

 Average  user has 130 friends on the site
 Average user is connected to over 80
  groups, pages and events
 More than 10 million users become fans of
  Pages each day
42
43
44
45
46
47
48
49
Your Digital Rolodex
  and Professional
      Network
51
What are

    you Doing?
       Broadcast
       Connect
Co-Creation
54
55
Field Guide To Social Media
ONLY    14%
OF PEOPLE TRUST ADVERTISEMENTS.



78%
OF PEOPLE TRUST RECOMMENDATIONS
FROM OTHER CONSUMERS.
             NIELSEN “TRUST IN ADVERTISING” REPORT, OCTOBER 2007
              NIELSEN “TRUST IN ADVERTISING” REPORT, OCTOBER 2007
Show. Don’t Tell.




                    12
Social Media Impacts MANY Parts
of an organization, look to integrate
your plan and start with what works.
Start by knowing what you want to
achieve and build a plan with the
best tools.
Summary

 Listen, explore and be inspired
 Have a PLAN
 Who do you want to reach -> What are
  they interested in -> Where are they online
 Consider all of the tools
   Where   is your audience most receptive?
 Be authentic. We like people.
 Rinse and repeat

                                           61
Professional Social
     Media Speaker
  Bestselling Author
CEO & Entrepreneur
             Krista Neher
            @kristaneher
   Krista@bootcampdigital
           513-702-7929




                112

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