Structured communication starts with structured thinking and lateral analysis

1. Critical Thinking and Structured Writing Course-DeBono and Barbara Minto
Krantmrinal.blogspot.in
Guild of Independent Thinkers | Confidential
Critical Thinking and Structured Writing Course
Edward De’Bono says, ‘Analysis, judgement and argument are not enough. Critical destruction has never produced a better one. It is creativity that produces the
better hypotheses. Exlectics seek to lead out or pull-out of the situation, what is of value –no matter on which side it is to be found. With exlectics emphasis would be on
‘designing forward’ rather than on judgement at each stage. It is a revealing fact that even today, no McKinsey’ report goes out without being structured through the ‘Pyramid
Principle’ of Barbara Minto.
MECE way! - The Barbara Minto’s Pyramid
Principal book talks about MECE and other models.
Minto worked with McKinsey as a Consultant and was the first
woman employee sponsored by McKinsey for Harvard
Education! All McKinsey reports invariable follow the Pyramid
Principle and MECE concepts!
A central tenet of analytical problem solving is your
considering all the possible solutions to your problem exactly
once; that is, your approach must be mutually exclusive and
collectively exhaustive (sometimes written as “mutually
exclusive and completely exhaustive”)—or MECE (pronounced
“me see”).
MECE thinking is very popular with strategy consultancies,
including the McKinsey, Bain, and BCG of the world. In fact the
case interview that these companies filter their applicants
which is designed to test whether you can think in a MECE-
way. It is understandable: MECE thinking is both efficient and
elegant; so let’s look at what it means and how you become
an effective MECE thinker.
Mutually exclusive (ME) means “no overlaps.”
Two sets of elements are mutually exclusive when they don’t
intersect: you cannot have an element belonging to both sets
at the same time.
When you are mutually exclusive in your approach, you
consider each potential solution only once, hereby ensuring
that you do not duplicate efforts. (In the tile roof of the image
above, that means that you don’t have several tiles stacked
up to cover the same spot.)

2. Critical Thinking and Structured Writing Course-DeBono and Barbara Minto
Krantmrinal.blogspot.in
Guild of Independent Thinkers | Confidential
Mutually exclusive thinking forces you to consider the details,
seeing the individual tree as opposed to the forest. It helps
you ensure that each element is different than the others.
So if your key question is “How can I go from New York City
to London?” and you reply by first dividing means of
transportation between “flying” and “travelling by sea”, you
are organizing the possible solutions to your problem in a
mutually exclusive way (since if you’re flying you are not
travelling by sea at the same time).
Collectively exhaustive (CE) means “no gap”
Groups of solutions are collectively exhaustive when, in
between them, they include all the possible answers to your
problem.
When your analysis is collectively exhaustive, it includes all
possible solutions at least once. (In the tile roof of the image
above, that means that you’ve covered the entire area, with
one or several layers of tiles, leaving no gaps.)
Collectively exhaustive thinking helps you ensure that you do
not forget possible solutions; that is, you must be innovative,
viewing the forest as opposed to its individual trees.
Thinking in a collectively exhaustive fashion when you’re
considering ways of going from NYC to London means that by
considering air- and sea-transportation, you have found a
complete set of answers to your problem (since there are no
land connections between the US and the UK, so you cannot
travel by land, and teletransportation still doesn’t exist).
Being MECE will drastically improve your thinking.
MECE thinking is perhaps the most important concept in
analytical problem solving. The concept is simple to
understand but it can be challenging to apply in some fields.
That’s because we’re usually better at either considering
minute details or the big picture but not both, let alone at the
same time. Becoming a strong MECE thinker takes training
and you should make it a habit to think in MECE ways.
Making it a habit means that, each time you are confronting a
new problem, you need to actively look for a MECE way to
break it down in its root causes and/or solve it. All your
issues trees have to be MECE.
In day-to-day life, you can also train yourself to be better at
thinking in a mutually exclusive and collectively exhaustive
way: each time you’re looking at a series of items, ask
yourself if they are MECE. Whenever you see or hear a list of
things—listening to the latest tirade of your favourite
politician or the verbose argument of a close friend—ask
yourself if it is indeed MECE. Become obsessive about it. If
you start waking up in the middle of the night yelling “This is
not MECE!”, then you’re on the right track…
Thinking course by Edward DeBono-
The quickest and the most reliable way to be rewarded for
intelligence is to prove someone else wrong. Such a strategy
gives you an immediate result and also establishes your
superiority. Being constructive is much less rewarding. It
may take years to show that a new idea works. Further more
you have to depend on the listener liking your idea. So it is
obvious that being critical and destructive is much more
appealing use of intelligence.
This is made even worse by the absurd western notion that
‘critical thinking’ is enough. Analysis, judgement and
argument are not enough. Critical destruction has
never produced a better one. It is creativity that
produces the better hypothesis. Perception is how we
look at the world.
Professor David Perkins at Harvard has shown that
almost all the errors of thinking are errors of
perception.
In real life logical errors are quite rare. Yet we persist in
believing that thinking is all a matter of avoiding logical
errors.
If your perception is limited then flawless logic will give you
an incorrect answer.
Perception works as a ‘self-organising information
system.’

3. Critical Thinking and Structured Writing Course-DeBono and Barbara Minto
Krantmrinal.blogspot.in
Guild of Independent Thinkers | Confidential
The tool method is much easier and more effective than
other methods of teaching.
Teaching people to avoid mistake is very limited. You could
avoid all mistakes in driving by leaving the car in the garage.
The PMI tool-
Exhorting people to take a balanced view is not very effective.
P stands for Plus or the good points
M stands for Minus or the bad points
I stands for Interesting or the interesting points.
PMI is an attention directing tool.
PMI is the first of CORT lessons. CORT stands for
Cognitive Research Trust.
The PMI sets the mood of objectivity and scanning. The ‘I’
encourages the deliberate habit of exploring the matter
outside the judgement framework. Another aspect of ‘I’ is to
see if the idea leads to another idea. I trains the mind to
react to the interest inherent in a idea and not just to
judgement things about the idea. A thinker should be able
to say: ‘I do not like your idea but there are these
interesting aspects to it..’.
As a habit of mind the PMI is specifically designed to force us
to scan in those situations where otherwise, we should deem
scanning unnecessary.
The PMI is useful because it is more oblique than
direct disagreement or confrontation.
The APC tool-
A stands for Alternatives
P stands for Possibilities
C stands for Choices
Contentment with an adequate solution or approach is the
biggest block there is to any search for a better alternative.
Proof may be no more than lack of imagination.
Through APC anything can be simplified or made more
effective or productive.
1. Do an APC (review style) on the packaging of chocolate
bars
2. Do an APC on the design of a telephone
I am told that there is an old Jewish saying which states that
if there are two courses of action, you should always take the
third.
Sir Robert Watson-Watt, the father of radar, had a saying,
you get an idea today, you get a better idea
tomorrow, and you get the best idea never.
There is a need of practical cut-offs and deadlines and the
freezing of designs.
But is you never generate alternatives you never have a
choice.
Generating alternatives opens up possibilities.
We need it even more because the patterning nature of the
mind seeks certainty-not alternatives.
What is the main purpose of thinking? The main purpose of
thinking is to abolish thinking.
--Lumpers are those people who tend to group thinking
together by focusing on common features.
--Splitters are those people who tend to separate thinking
out by focusing on points of difference.
Edward De Bono first brought the term Lateral Thinking
during an interview in 1967.
Lateral thinking is both an attitude of mind and also a number
of defined methods.
The attitude of mind involves the willingness to try to look at
things in different ways. It involves the appreciation that any
way of looking at things is only one amongst many possible
ways.
General use of lateral thinking-
The three methods: ‘stepping stone’, ‘escape’ and ‘random
stimulation’.
Stepping stone method-for its movement value instead of
its judgement value.
Escape method-willing to improve them or escape from
them.
Random simulation method- we open ourselves to
influences other than those we directly look for.

4. Critical Thinking and Structured Writing Course-DeBono and Barbara Minto
Krantmrinal.blogspot.in
Guild of Independent Thinkers | Confidential
References-
The Minto Pyramid Principle: Logic in Writing, Thinking, & Problem
Solving
 Publisher: Minto International (1996)
De Bono's Thinking Course
 Publisher: Facts on File; Revised edition (August 1994)
Two other tools, CAF (consider all factors) and C&S
(consequences and sequel). These tools were designed to
counter the tendency for thinking to be ego-centric and very
short-term.
In doing CAF, emphasis is on ‘what has been left out?’ and
‘what ought to be considered?’
Thinking is almost always short-term because the attraction
or repulsion of a course of action is immediate.
Dense reading and dense listening-
Very few people are good listeners. A good listener listens
slowly to what is being said. He does not jump ahead nor does
he rush to judge nor does he sit there formulating his reply.
He focuses directly on what is being said. He listens to more
than being said. He extracts the maximum information from
what hears by looking in between the words used and
wondering why something has been expressed in a particular
way. Dense reading is like dense listening. Dense reading
involves a lot of thinking.
Questions-
Questions fall into two categories-Shooting question
(SQ) in which we know what we are aiming to get, yes or no,
etc. Fishing question (FQ) we dangle the bait in the water
and wait for what we can get.
Exlecticsseek to lead out or pull-out of the
situation, what is of value –no matter on which side it is
to be found. With exlectics emphasis would be on
‘designing forward’ rather than on judgement at each
stage.
EBS stands for, examine both sides.
ADI stands for Agreement, Disagreement and
Irrelevance.
OPV stands for, other people’s views.
FI-FO- in-formation-in, in- formation-
out—
There should be as much consciousness of the
information that is not available as there is of the
information that is available.