This document outlines the agenda and objectives of a 5-day coaching training program led by Slađana Milošević. The training will cover basics of coaching including different coaching models, listening skills, asking questions, feedback, and focus on individuals, teams and personal development. Participants will learn coaching techniques and have a live coaching session. The goal is to help participants develop their potential and achieve better results through effective coaching approaches.

1. WELCOME Coaching Slađana Milošević s ladjana.milosevic @mobilis.co.rs 063.85.49.640

7. Definition of coaching Definition by ICF ( International Coaching Federation ): coaching is an interactive process that helps individuals, teams, companies, institutions or organizations to develop their potentials and to achieve better results faster and more efficient Coaching is a nicer way to achieve better results (Whitmore, 2003)

8. Formula P = p - i Tim Gallwey, in his book “The Inner Game of Tennis“, from 1974: Performance = potential - interference P = p - i

9. Story about 2 selves Self no 1 is the internal voice of our parents, teachers and those who have any type of authority. Self no 1 wants to control Self no 2, it does not trust Self 2. Self no 1 is characterized by tension, fear, doubt and too much work Self no 2 is our whole being with all our potentials and capacities to learn. It is characterized by relaxed concentration, enjoyment and trust

17. THANK YOU! Coaching Slađana Milošević s ladjana.milosevic @mobilis.co.rs 063.85.49.640

18. WELCOME Coaching Slađana Milošević s ladjana.milosevic @mobilis.co.rs 063.85.49.640

22. Listening LEVEL 1. Waiting for our turn to speak • I think we should arrange a meeting with all stakeholders • Did you watch football last night? LEVEL 2. Giving our own experience • I went on the Leadership course last week. • I went on it last year. I learned a lot. LEVEL 3 . Giving advice • My manager is a bully. • What you should do is complain to HR.

23. Listening LEVEL 4. Listening and asking for more • I want to get the very best out of my team. • tell me more about that. LEVEL 5 . Intuitive listening • I really want to write my book but there’s never any time • Is this about not having the time or is something else getting in the way? • I’m afraid my book won’t be good enough.”

26. THANK YOU! Coaching Slađana Milošević s ladjana.milosevic @mobilis.co.rs 063.85.49.640

27. WELCOME Coaching Slađana Milošević s ladjana.milosevic @mobilis.co.rs 063.85.49.640

32. Team development Performance high nizak Time forming storming norming performing transforming

33. THANK YOU! Coaching Slađana Milošević s ladjana.milosevic @mobilis.co.rs 063.85.49.640

34. WELCOME Coaching Slađana Milošević s ladjana.milosevic @mobilis.co.rs 063.85.49.640

38. THANK YOU! Coaching Slađana Milošević s ladjana.milosevic @mobilis.co.rs 063.85.49.640

39. WELCOME Coaching Slađana Milošević s ladjana.milosevic @mobilis.co.rs 063.85.49.640

41. AT THE END... Personal note for each participant !

42. THANK YOU! Coaching Slađana Milošević s ladjana.milosevic @mobilis.co.rs 063.85.49.640