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t he s ecr ets
           &
               beh ind:
Your Institution:
Your Institution:
                    Administration

                    Advisors / Faculty

                    Students
Administration

     Advisors / Faculty

     Students

Technology Change
Technology Change
Just heard of it   Nervous about it   Love it




             Technology Change
Just heard of it   Nervous about it   Love it




             Technology Change
Just heard of it   Nervous about it   Love it




             Technology Change
Do
                       faculty
                        belong
     Yes.                 on                No.
                      Facebook?
We should meet them               It is students’ private space.
  where they are.
Plus alumni!!
Orientation:
If we don’t introduce
them around something
       positive -



They will
  meet
over beer.
Myspace/Facebook

 Behavior

good           Megaphone
From:
  Learning
Reconsidered
 NASPA / ACPA, 2004
What’s
public?
Mass
Personalization
Students
are the
center


    “The focus of education must shift to identity development.”
                                                  -Learning Reconsidered
Students
are the
center
r
   ee
 ar
C
Social
a l
     u r
   lt
 u
C
Spiritual
al
      ic
   lit
Po
Special
Interest
A
 ca
    d   em
          ic
             s
Athletics
Diversity
All about
         Connections

Soccer     (Around +’s)
Filters:


     Opportunity
Op
  po
    rtu
       nit
          y
1   Orientation is the chance to be essential.




2   Facilitate and organize the   student profile.


3   Identity profiles will become the   gateway for everything.
1   Orientation is the chance to be essential.




2   Facilitate and organize the   student profile.


3   Identity profiles will become the   gateway for everything.
All about
         Connections

Soccer     (Around +’s)
Stay Connected




     Kevin Prentiss

kevin@swiftkickonline.com
Ignorance   Rejection   Acceptance   Use
None       Anger         Fear       Appreciation




Ignorance   Rejection   Acceptance   Use
None       Anger         Fear       Appreciation




                    Ignorance   Rejection   Acceptance   Use
   Computer
   Cell Phone
      Email
Instant Messenger
   Facebook
None       Anger             Fear       Appreciation




                    Ignorance   Rejection       Acceptance   Use
   Computer                                                        X
   Cell Phone                                                      X
      Email                                                        X
Instant Messenger                                  X
   Facebook                                 X
None       Anger             Fear       Appreciation




                    Ignorance   Rejection       Acceptance   Use
   Computer                                                        X
   Cell Phone                                                      X
      Email                                                        X
Instant Messenger                                  X
   Facebook                                 X
   Second Life         X
  Geolocation          X
   Nanobots            X
- Peter Scholtes
93%     80%
of college students use:

        or

                *David Epstein, “The Many Faces of Facebook,” Inside Higher Ed, June 15, 2006
63%
login everyday:



                  *Mitrano, “Thoughts on Facebook.”
Glass Bedroom
ow
   N
     in
          ile !
    ob
  M


Glass Bedroom
If you do it, chances are good:
If you do it, chances are good:

           Someone will take a picture
If you do it, chances are good:

           Someone will take a picture

                   The picture will be online
If you do it, chances are good:

           Someone will take a picture

                   The picture will be online


        What about privacy settings?
If you do it, chances are good:

           Someone will take a picture

                   The picture will be online
If you do it, chances are good:

           Someone will take a picture

                    The picture will be online


       It will be linked to you, forever.
Facebook Activity on Thursday Nights
                                   Activity by Minute
             380 K
             370 K
             360 K
             350 K

# of Users   340 K
             330 K
             320 K
             310 K
             300 K


                     4:00   5:00   6:00    7:00   9:00   10:00   11:00

                                          Time
Does
                        Facebook
     Yes.                increase          No.
                           social
                          capital?     It takes away from
It’s just the new way                   “real world” time
 to manage friends.                  and skill development.
Status
Status
    is
the new
  front
 porch
Relationships




                        Real World
Life Friends            {
  Friends

  Names
Relationships

Life Friends




                        Facebook
  Friends

  Names
                        {
EXTRA SLIDES
Other Goodies
Other Goodies
Other Goodies
Other Goodies
Other Goodies
Other Goodies
Myspace/Facebook

Behavior

  good        Megaphone
35 times more likely to get
 offered a job if you have
    54 or more friends.
PEW/INTERNET
 PEW INTERNET & AMERICAN LIFE PROJECT
PEW/INTERNET
        PEW INTERNET & AMERICAN LIFE PROJECT




Are Students Safe Online?
PEW/INTERNET
   PEW INTERNET & AMERICAN LIFE PROJECT




Actually yes.
PEW/INTERNET
       PEW INTERNET & AMERICAN LIFE PROJECT




     66%
of 18-22 year old users
     block access.
PEW/INTERNET
       PEW INTERNET & AMERICAN LIFE PROJECT




     92%
of 18-22 year old users
don’t reply to unknown
       messages.
CC:
     Subject: Working at Facebook?

Hi Dan,

    I’m VP and GM at Facebook, the top site for college students in the US. Given your
  experience at LookSmart, I thought you might be a good fit. Facebook is still a very
  small team despite having a strong market position, so this is a great opportunity for
  the right person. If you’re interested in talking with us, please let me know the best
  way to get in touch with you.

Thanks, Matt
Facebook.com
hello?
welcome!




 welcome!




welcome!
Relationship




Influence
93%     80%
of college students use:

        or

                *David Epstein, “The Many Faces of Facebook,” Inside Higher Ed, June 15, 2006
Ignorance   Rejection   Acceptance   Use
None       Anger         Fear       Appreciation




Ignorance   Rejection   Acceptance   Use
None       Anger         Fear       Appreciation




                    Ignorance   Rejection   Acceptance   Use
   Computer
   Cell Phone
      Email
Instant Messenger
   Facebook
None       Anger             Fear       Appreciation




                    Ignorance   Rejection       Acceptance   Use
   Computer                                                        X
   Cell Phone                                                      X
      Email                                                        X
Instant Messenger                                  X
   Facebook                                 X
None       Anger             Fear       Appreciation




                    Ignorance   Rejection       Acceptance   Use
   Computer                                                        X
   Cell Phone                                                      X
      Email                                                        X
Instant Messenger                                  X
   Facebook                                 X
   Second Life         X
  Geolocation          X
   Nanobots            X
None       Anger             Fear       Appreciation




                    Ignorance   Rejection       Acceptance   Use
   Computer                                                        X
   Cell Phone                                                      X
      Email                                                        X
Instant Messenger                                  X
   Facebook                                 X
   Second Life         X
  Geolocation          X
   Nanobots            X
None       Anger             Fear       Appreciation




                    Ignorance   Rejection       Acceptance   Use
   Computer                                                        X
   Cell Phone                                                      X
      Email                                                        X
Instant Messenger                                  X
   Facebook                                 X
   Second Life         X
  Geolocation                       X
   Nanobots            X
Steps????????????
Building Relevancy:

Survey   Segment               Deliver

                Good education is
                  exactly what
                      you
                     want.
Building Relevancy:

Survey   Segment               Deliver
Building Relevancy:

Survey   Segment                    Deliver
                       {       •
                               •
                               •
                                   Affinity Groups

                                   Learning Groups

                                   Marketing Groups
Building Relevancy:

Survey            Segment               Deliver

         Hello?
Building Relevancy:

Survey               Segment               Deliver
         Welcome?




          Welcome?




         Welcome?
Building Relevancy:

Survey       Segment                Deliver
   Content                         Channel
Building Relevancy:

Survey               Segment                     Deliver
       Content                                  Channel

      High Quality
 Addresses my interests
      Well made
         Fresh
      Substantive
      Compelling
Building Relevancy:

Survey               Segment                              Deliver
       Content                                           Channel

      High Quality
 Addresses my interests                         E-mail
      Well made
         Fresh                                              Social Network
      Substantive
      Compelling                                         Text Message
Building Relevancy:

Survey                    Segment                         Deliver
 Content: Relationships                                  Channel



                                                E-mail


                                                            Social Network


                                                         Text Message
u rveyed
S el fS

          Search:

  “Student Government”
{
                  u rveyed
        itu tio nS
In st                        The institutions’ value system:

                                      Academics

                                      Leadership

                                    New Concepts

                                        Service

                                          Etc.
rveyed   Self
          ion  Su                 Surv
Instit ut                              eyed
           In fo                  Info
Building Relevancy:

Survey               Segment        student gov
                                                       Deliver
                                    campus crusade
 Academic   Sports      Interests   drama club
                                    running club
                                    chess club
                                    entrepreneurs
                                    computer science
CouchSurfing.com




 Travel For Free
CouchSurfing.com




 Travel For Free
Increase “relational density”
Involvement refers to the physical
and psychological time and energy
invested in the educational process.
(Astin, 1991)
Transparency
In College...Facebook Wins!
Three questions determine social behavior:
Three questions determine social behavior:




                 1. How do I fit in?
Three questions determine social behavior:




                 1. How do I fit in?

                 2. How might I be unique?
Three questions determine social behavior:




                 1. How do I fit in?

                 2. How might I be unique?

                 3. How can I be cool?




                     Harris, Judith R. (2006) No Two Alike. New York: W. W. Norton
Three questions determine social behavior:




                 1. How do I fit in?

                 2. How might I be unique?

                 3. How can I be cool?




                     Harris, Judith R. (2006) No Two Alike. New York: W. W. Norton
3. How can I be cool?
Social Context



   +/-
Social Context   Institutional Context



   +/-                    +
Social Context         Institutional Context



   +/-                          +

                 You

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