Keynote presented to Enterprise Business Collaboration, Berlin, Nov. 2019

1. It’s ToolTime for
Digital Collaboration
Dr. Karsten Ehms, Siemens AG, Corporate Technology
siemens.com/corporate-technologyunrestricted © Siemens AG 2019
ByTomMurphyVII-PublicDomain,https://commons.wikimedia.org/w/index.php?curid=3311160

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Culture | Technology | Organization
http://www.upcoming.nl/tbauke/5901/ ...
If culture eats strategy for lunch
then technology has culture for breakfast!
„enabler“ AND „disabler“

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Personal Digital Landscapes (2019)
…

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Personal Digital Workshop
Author’s Screenshots

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Orchestration and Cognitive Limits
One tool >>
<< Many tools

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Number of IT Tools in Teams (Startups)
J.Denner2011

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iCamp project (2006-2009) „Landscapes“
Institutional and Personal Spaces – e-learning
http://www.icamp.eu/

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Eco-Systems and Complexity Match
Video Jira
Omni-
Tracker
Livelink
SAPWebTrends
R+
OSIEP
gMaps
Shpnt
SSN
SCD
B
AD
PAR
TW
Stags
find
WCMS
W
CES
Commun

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Example: Social Media Integration

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Creating some order
Construction of Tool Configuration for Team Collaboration

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tool…
tool…
tool…
tool…
tool3
tool2
Creative Digital Workflows – usually in and across tools
tool1

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Case : KM-Tools Consulting Org (2019- / 500)
Stream
Structure
Strorage

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Case : „Team“ Coverband (2018- / 5-10)
• Spotify: songs to cover, organized in some play lists
• Wiki: leadsheets (score), transcriptions, master lists,
links
• „hiDrive“: storage (sync) for PDFs from leadsheets,
special mp3, video(?)
• „gSpreadsheet“: overview of (non-)availabilities
• Messenger groups (signal): coordination and
inspiration Icamp project : distributed activity system (ca. 2009)

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Manual and Digital Tools
Manual Tools >>
<< Digital Tools

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Manual Tools / Workshop – Digital Workshop
By Tom Murphy VII - Public Domain,
https://commons.wikimedia.org/w/index.php?curid=3311160
Author’s Screenshots

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From Manual to Digital Toolscapes
Manual Tools
• change something
• flexible (maybe, availability)
• passive
• division of labor (mostly)
• clear mode of usage (?)
• …
Digital Tools
• edit, store, retrieve, copy
• configurable, complex
• „active“ (may interrupt you)
• division of knowledge
• flexible usage (?)
• …

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Creation and Decision oriented Perspective
Richard Feynman (1918-1988)
(at the challenger space shuttle inquiry)
What I cannot create, I do not understand!
make or buy decisions

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Tool | Workshop | Utility Store

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Tools in Teams and Organisations
Digital Tools >>
<< Teams / Organisations

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Technological Form  → Organizations Form

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Information Spaces and Organizations (BOES)
Quelle:
Andreas Boes;
Democratic Enterprises

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Information Spaces
Transparency, Permission Systems, Integration Costs
or: Culture / Trust Error ?
Integrationcosts
Software complexity
Costs !

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Information Spaces
Context by default  open by default
[Closed by default Collaboration System]
Locked Content  closed by default
Siemens Wikisphere
Filtered Context  open by default
• 120k Users
• 50k pages
• 800 topic portal contexts
• 10k views / day

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Good Tools for Digital Collaboration
Good Tools >>
Wrap-up / Take away

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Good Information Systems
Addressable
• robust links between systems (usually URIs/URLs )
• granular
Retrievable
• search mechanisms
• history
Obeservable
• activities, social signals
• transparency, permissions
Core Decisions

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Next Organizational Systems
Self Organization
(redundancy of potential command)
Trust
(inert, fragile)
Transparency
(can be triggered by tools)

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Thank You for your ATTENTION !
Dr. Karsten Ehms
Senior Key Expert
Member of Research Group Semantics & Reasoning
Siemens AG
Corporate Technology / CT RDA BAM SMR-DE
Otto-Hahn-Ring 6
81739 München Germany
karsten.ehms@siemens.com
https://www.siemens.com/global/de/home/unternehmen/innovation
en/corporate-technology.html

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Information Streams
by: Ton Zylstra
Quelle: Dave Gough via wikimedia / flickr Quelle: wikimedia Nowy szeryf

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Program or be Programmed (Rushkoff, 2010)
https://vimeo.com/91720717#t=2m50s