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MGT 521 Assignment Apply Week 1 Target Case Study
Analysis
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Assignment Content
Resources: Ch. 1 and 2 of Management: A Practical Introduction
Complete the Target CEO Case Study Analysis.
Submit your analysis.
Center for Writing Excellence
Reference and Citation Generator
Grammar and Writing Guides
Learning Team Toolkit
Case Analysis Questions
Answer the following in 175 words each:
1. Describe the managerial functions that were demonstrated in
the case description. Provide examples of how each function you
discuss was evident in the case study.
2. Assess the success with which the Target management team
handled the management challenges identified in Chapter 1.
3. Describe the primary management viewpoint demonstrated in
the case study. Evaluate your concept of its success in this case. Do
you think another management viewpoint would have been more
appropriate?

Assess your ideas regarding Target’s need and ability to operate as a
Learning Organization in the future.
Target CEO Works to Retain Consumer Trust after the Company Was
Hacked
Minneapolis—Executives settled around a square table inside a
Target Corp. conference room here earlier this month and munched
on store-brand snacks as they chewed over something far less
appetizing.
Opinion surveys commissioned by the company found that the
massive cybertheft that waylaid Target late [in 2013] had knocked
confidence and trust in the 51-year-old retailer to an all-time low.
Target was having trouble shaking the fallout from a key decision by
Chief Executive Gregg Steinhafel that made the crisis appear even
worse than it already was.
The initial evidence had indicated that credit and debit card numbers
of about 40 million Target customers had been stolen. But the retailer
had learned later that the hackers gained access to partial names and
physical or e-mail addresses for as many as 70 million people—a
breach that some top executives counseled against disclosing because
it was unclear what kind of fraud danger it posed.
Nevertheless, Mr. Steinhafel insisted on making the bigger number
public, sparking news reports that as many as 110 million Target
customers had been affected.
At the meeting, Chief Marketing Officer Jeffrey Jones groused about
the huge number. The public “keeps hearing that equals one-third of
all Americans,” he said. “That’s hammering us.”

Mr. Steinhafel says he has no regrets about the aggressive disclosure
and other costly decisions in the wake of the crisis. “Target won’t be
defined by the breach, but how we handle the breach,” he says.
The executives acknowledge the crisis has damaged the retailer’s
bull’s-eye brand, while analysts estimate it may cost Target billions of
dollars. During the holiday-shopping season, Target’s sales and store
traffic plummeted. Call-center volume overwhelmed employees.
Executives testified before congressional panels, and the company is
facing federal and state investigations into how the cybercrime
occurred from its store registers and computer network.
Over the two months since the crisis erupted, Mr. Steinhafel, 59 years
old, has lurched from one difficult decision to another.
At one point, he proposed in a meeting that Target would provide free
credit monitoring and identity-theft insurance for one year to all its
customers. Scott Kennedy, a senior executive, asked: “You’re saying
we will give this to any customer who’s ever been in a store, but we
aren’t checking?”
Mr. Steinhafel nodded.
“Then we’re offering this to all Americans,” Mr. Kennedy replied.
Target went ahead with that plan.
The breach could wind up costing Target, which notched $73 billion
in sales in 2012, a few billion dollars, people familiar with the matter
say.
New chip technology to replace magnetic strips on credit cards could
cost about $100 million, one executive told Congress. Card-
monitoring services for customers could cost tens of millions,
according to one executive. Hundreds of millions of marketing dollars
could be diverted to repairing the brand. In addition, costs are

mounting for reissuing cards, staffing call centers, forensic and data-
security units, and lawyers for public inquiries and private lawsuits. . .
The CEO, who likes to say “retail is detail,” is known internally for
paying surprise visits to Target stores—there are about 1,800 in the
U.S. that drew about 32 million customers a week before the crisis.
Store managers say they warn each other to be alert for a man
snooping around the aisles, frequently snacking from a box of animal
crackers.
Recently, Mr. Steinhafel says, he stopped a manager who was reading
e-mail on her cellphone as she passed through Target’s downtown
Minneapolis headquarters. “Please be in the present,” he recalls
telling her.
From November 27, the day before Thanksgiving, through December
18, Target executives say, shoppers’ payment-card data was captured
through “malware” installed in Target’s computer network. The
hackers had entered the network through a vendor.
The breach got wide publicity. Shoppers clogged Target phone lines
and stores. Some sent tweets and emails that they would never again
shop at Target. On the last weekend before Christmas, the big crowds
at Target stores had dwindled.
On December 20, Mr. Jones, the chief marketing officer, urged Mr.
Steinhafel to appear in a video on Target’s website. The CEO was
reluctant. He didn’t have a script and was exhausted.
With a camera rolling, Target’s public-relations chief, Dustee Jenkins,
asked him questions. Mr. Steinhafel, clad in Target’s trademark red
shirt and khakis store attire, thanked customers for their trust,
provided tips to monitor their accounts, and promised zero liability to
shoppers for any fraudulent charges.

Mr. Steinhafel began holding twice-daily “status meetings” in a 32nd
floor conference room.
Early this month, prompted by the Target data breach, Congress held
hearings on cyberattacks. As Mr. Mulligan, the CFO, made his
appearances, Mr. Steinhafel and his executive team watched from the
company’s “situation room.”
A Secret Service official testified that the data breach was “highly
technical and sophisticated,” prompting Mr. Steinhafel to remark:
“That shows it’s not just our operation. It would be hard for any
retailer to withstand this.”
At a daily status meeting early this month, Mr. Steinhafel pushed to
accelerate to early next year the timeline for Target to replace
magnetic strips on its payment cards with a new chip technology
widely used in Europe and Canada that is less vulnerable to fraud.
==============================================
MGT 521 Entire Course
MGT 521 Week 1 Apply Management And Applications Worksheet
MGT 521 Week 2 Apply Management Planning Worksheet
MGT 521 Week 3 Apply Organizational Culture and Design
MGT 521 Week 4 Apply Leadership Examination
MGT 521 Week 5 Apply Using the Project Planner’s Toolkit
MGT 521 Week 6 Apply Hewlett-Packard Case Study Analysis

MGT 521 Week 1 DQ 1
MGT 521 Week 1 DQ 2
MGT 521 Week 1 DQ 3
MGT 521 Week 1 DQ 4
MGT 521 Week 2 DQ 1
MGT 521 Week 2 DQ 2
MGT 521 Week 2 DQ 3
MGT 521 Week 2 DQ 4
MGT 521 Week 3 DQ 1
MGT 521 Week 3 DQ 2
MGT 521 Week 3 DQ 3
MGT 521 Week 3 DQ 4
MGT 521 Week 4 DQ 1
MGT 521 Week 4 DQ 2
MGT 521 Week 4 DQ 3
MGT 521 Week 4 DQ 4
MGT 521 Week 5 DQ 1
MGT 521 Week 5 DQ 2
MGT 521 Week 5 DQ 3
MGT 521 Week 5 DQ 4
==============================================
MGT 521 Final Exam Guide (New)

1. ________ is defined as a business firm’s intention, beyond its
legal and economic obligations, to do the right things and act in
ways that are good for society.
Social screening
Social responsibility
Social obligation
Values-based management
2. The balanced scorecard measures organizational performance
against previously established standards. Which of the four
functions of management relates most closely to setting these
standards?
Controlling
Leading
Organizing
Planning
3. Budgets can be used as tools within which two functions of
management?
Controlling and organizing
Planning and leading
Controlling and planning
Organizing and leading

4. Indira Patel has been working in her organization’s computer
security department for the past 10 years. If another employee
follows Indira’s recommendations in a given situation, based on her
expertise in computer security, which source of power is Indira
using?
Legitimate power
Coercive power
Expert power
Referent power
5. If Carol Reece is a charismatic leader, which of the following
characteristics is she most likely to possess?
An external locus of control
A sensitivity to environmental constraints and follower needs
A strong need to be in control
A fear of taking risks
6. According to the Ohio State studies, which of the following
dimensions of leader behavior refers to the extent to which a leader
is likely to define and structure his or her role and the roles of
group members to meet goals?
Consideration structure
Intelligence structure
Initiating structure
Psychological structure
7. On Monday, Jim’s Taco Shop identified a problem with tainted
ground beef that was used to make tacos and nacho platters for its
lunch customers. If the staff at Jim’s did not identify the problem

until after the lunch rush, what type of control would this
demonstrate?
Feedforward control
Concurrent control
Proactive control
Feedback control
8. The ________ determines the number of levels and managers in
an organization.
chain of command
span of control
unity of command
delegation of authority
9. During benchmarking, an organization can compare its processes
and products to competitors in its own industry and to
noncompetitors outside the industry. What is a main benefit of
comparing a firm’s performance against an organization it does not
consider a competitor?
A noncompetitor may allow an organization to see its practices more
readily than a competitor in the same industry.
A noncompetitor may be the world leader in a specific process or
practice, and an organization can learn from it.
A noncompetitor may be easier to find and benchmark, because the
top firms in the world are so diverse.
There is no benefit to benchmarking a firm against a
noncompetitor.

10. If a manager rationalizes that he or she does not have time to
investigate the source of a problem and instead resorts to putting out
fires, the manager is missing the use of ________.
bureaucratic control
basic corrective action
concurrent control
immediate corrective action
11. Which leadership theory is derived from the belief that a
leader’s job is to remove pitfalls and roadblocks so followers can
achieve their work goals?
Contingency theory
Fiedler’s theory
Leader participation model
Path-goal theory
12. A company that wants to distinguish itself from the competition
in the marketplace is most likely using which of the following
strategies?
Functional strategy
Focus strategy
Differentiation strategy
Generic strategy
13. When a manager makes use of a SWOT analysis, one of his or
her objectives is to
set specific short-term performance standards for each department

formulate appropriate strategies to exploit strengths, protect against
threats, and correct weaknesses
evaluate the desirability of issuing stocks or bonds in the current
financial climate
identify the best employees to fill each position in the organization
14. What can be said about a manager who believes she worked
hard and met her organization’s productivity goals despite
unfavorable conditions?
She has an external locus of control.
She has a high ego strength.
She has an internal locus of control.
She has a low ego strength.
15. Which of the following is a characteristic of a matrix
organization?
It is free of internal and external boundaries.
It has formal departments to which employees return after
completing a project
It conforms to the unity of command principle.
It has a single chain of command for functional managers to report
to.
16. Which of the following is a characteristic of an organic
organization?
Narrow span of controls
High specialization
Cross-functional teams

Rigid departmentalization
17. Conflicts can be resolved by satisfying one’s own needs at the
expense of others. This conflict- management technique is known as
________.
forcing
avoiding
collaborating
compromising
18. When planning for unexpected events, a company is using
which of the following techniques?
Contingency planning
Benchmarking
Financial forecasting
SWOT analysis
19. Melvin manages a team of 10 employees, including Jane and
Jared. Jared is leaving the organization to find a job as a manager
in another field. Meanwhile, due to performance issues, Melvin
terminates Jane’s employment with the company. Both of these are
examples of what type of employee behavior?
Job satisfaction
Employee productivity
Absenteeism
Turnover

20. Searching for new ideas beyond an organization’s boundaries
and allowing changes to easily transfer inward and outward is
known as ________.
open innovation
strategic partnering
knowledge management
organizational osmosis
21. Which business practice would likely encourage ethical
behavior?
Intense competition for valued rewards
Cultural values for obedience to authority
Strong emphasis on individual productivity
Strong emphasis on leading by example
22. Why are feedforward controls more rarely implemented as
compared to other types of controls?
Feedforward controls result in wasted time and money.
Feedforward controls require managers to interact directly with
employees.
Feedforward controls are time-consuming for managers because
they must continually monitor progress.
Feedforward controls require timely and accurate information that
is hard to obtain.
23. Which of the following statements is true about group decision
making?
It generates more complete information and knowledge.

It is most suitable for matters that must be critically evaluated.
It prevents any one minority from dominating or influencing the
final decision.
It takes less time to reach a solution than it would an individual.
24. In the ________ approach of going green, organizations
respond to the environmental preferences of customers.
activist
legal
market
stakeholder
25. Thomas often annoys his coworkers with his talkativeness and
assertive personality. According to the Big Five Model of
personality, Thomas would be described as high in the trait of
________.
openness to experience
extraversion
agreeableness
conscientiousness
26. If a firm wanted to identify how much money was being made
for each sale of a given product (above and beyond the costs
associated with making that product), what type of ratio would it
use?
Liquidity ratios
Activity ratios
Profitability ratios

Leverage ratios
27. It is crucial to determine an acceptable _____ during the
comparing step in the control process.
written report
measure of organizational performance
ideal standard
range of variation
28. An organization’s ________ goals are official statements of
what an organization says its goals are.
real
stated
synthetic
implicit
29. Kelly is interviewing candidates to fill a vacancy on her team.
One candidate has a degree from a prestigious university, and Kelly
is impressed. In speaking with her fellow members of the interview
panel, however, Kelly finds that no one else enjoyed the interview
with the candidate, finding her to be pompous, aggressive, and self-
serving. In her focus on only the candidate’s education, Kelly may
have fallen victim to _______.
stereotyping
the halo effect
assumed similarity
selectivity

30. Which of the following stages is when the group structure is in
place and accepted by the group members?
Norming
Storming
Performing
Adjourning
==============================================
MGT 521 Final Exam Guide (New, 2019)
1. Unlike leaders, managers are those who:
encourage and motivate employees to work together to achieve a
common vision.
implement procedures and processes to ensure the smooth functioning
of an organization.
seek innovation rather than stability in their approach to fulfill
organizational aspiration
develop relationships with employees based on trust and mutual
respect.
2. Adopting a __________ involves distributing monetary resources
among divisions to increase financial returns or to spread risks among
different businesses.
differentiation strategy

global strategy
portfolio strategy
multidomestic strategy
3. Which of the following statements is true of a corporate-level
strategy?
It provides the framework within which functional managers operate.
It is the primary responsibility of top managers.
It is used to identify an organization’s strengths and weaknesses.
It outlines a division’s long-term goals.
4. __________ is the process by which managers establish the
structure of working relationships among employees to allow them to
achieve a company’s goals efficiently and effectively.
Leading
Organizing
Planning
Controlling
5. Identify a true statement about an effective control system?
It provides managers with accurate information about organizational
performance.
It is limited in its capacity to provide managers with information in a
timely manner.
It allows managers to take only programmed decisions.
It is an informal system that helps managers make decisions.

6. A __________ specifies the national markets and industries an
organization plans to compete in and why it intends to do so.
corporate-level strategy
functional-level strategy
business-level strategy
department-level strategy
7. Which of the following models of leadership focused on identifying
the characteristics of a person capable of being an effective leader?
House’s path-goal model
The trait model
The behavioral model
Fiedler’s contingency model
8. Which of the following principles identified by Henri Fayol focuses
on the chain of command with an organization?
A manager should not encourage or allow his or her employees to be
innovative and creative.
An employee should receive orders from only one supervisor.
A manager is not entitled to ask for his or her employees’ obedience.
Authority should be concentrated at the top of the chain of command
in an organization.
9. A low-cost strategy requires organizations to:
focus its attention on customers from a particular geographic area.
direct its efforts to cater to a particular kind of customer.

increase the spending on research and development to differentiate its
products from those of its competitors.
develop products that can be manufactured inexpensively compared
to existing rival products.
10. The __________ ofan organization is responsible for building an
efficient top management team.
first-line manager
vice-president
middle manager
chief executive officer
11. Which of the following is a feature of a high-performing
organization?
The managers choose inappropriate goals but use resources
effectively to achieve them.
The managers choose the right goals to pursue and use resources
appropriately to meet them.
The organization produces a product that customers will want to buy
but will not be able to afford.
The organization produces a low-quality but affordable product.
12. According to Lewin’s force-field theory of change, which of the
following factors results in a change in an organization?
A stable general environment
A stable task environment
A decrease in forces for change
A decrease in resistance to change

13. Which of the following statements is true of transformational
leaders?
They prefer to maintain the status quo in their organizations.
They use reward power and coercive power to command respect from
their subordinates.
They engage with subordinates and motivate them to work toward
organizational goals.
They hesitate to share information with their coworkers.
14. First-line managers in an organization are responsible for:
helping middle managers set organizational goals.
assessing the appropriateness of organizational goals.
supervising nonmanagerial employees on a day-to-day basis.
ensuring the smooth functioning of all departments.
15. _____ is a measure of how productively resources are utilized to
meet a goal
Efficiency
Product utilization
Centralization
Management
16. According to Henry Fayol, the planning process in an
organization is effective when:
it sets disparate, specific goals for each functional level.
it proposes multiple plans to achieve an organizational goal.

it allows plans to be designed and modified at all levels.
it produces plans that are static, thus avoiding confusion.
17. Which of the following statements is true of an evolutionary
change in an organization?
It helps the organization adapt to gradual changes in the environment.
It involves quickly finding new ways to be effective.
It is effected through reengineering and innovation.
It is likely to result in a radically new structure for the organization.
18. Which of the following is an advantage of implementing a
functional structure in an organization?
It helps managers specialize and develop expertise in only one
product area.
It enables employees who perform similar kinds of jobs to observe
and learn from each other.
It lets organizations choose the set of products that serves the needs of
regional customers.
It allows functional managers to develop generic skills that help
manage all aspects of production.
19. Which of the following did Frederick W. Taylor believe to be an
outcome of recording the method of performing a particular task in an
organization?
Tasks became complicated and time-consuming.
Job procedures became standardized and more routine.
Workers did not have to be trained for specific roles anymore.
Workers’ informal knowledge about their tasks became irrelevant.

20. Which of the following is an advantage of group decision
making?
It allows managers to process more information and rectify one
another’s errors.
It is unaffected by any kind of cognitive bias as it benefits from
multiple perspectives.
It is easy to execute because getting two or more managers to agree
on a solution is relatively simple.
It allows managers to take decisions within relatively short periods of
time compared to individual decision makers.
21. __________ is the formal system of task and job reporting
relationships that determines how employees utilize resources to
achieve a company’s goals.
Organizational culture
Organizational matrix
Organizational design
Organizational structure
22. One way of pursuing a differentiation strategy is by:
introducing products that are replicas of a competitor’s products.
investing more on research and development.
offering specialized products at low-costs.
looking for new ways to reduce production costs.
23. An organization’s return on investment is calculated by dividing:
its profit before interest and taxes by its total interest charges.
its operating profit by sales revenue.

its net income before taxes by its total assets.
its current assets by its current liabilities.
24. How does an increase in job specialization lead to higher
organizational performance?
Each worker becomes responsible for all the different tasks involved
in producing a product thereby increasing productivity.
Each worker specializes in a different set of tasks over a period of
time.
Workers performing specific tasks become much more skilled and
produce a product faster while working in groups.
Workers join different groups and each group performs the same task
at increasing costs over a period of time.
25. A differentiation strategy can be employed by organizations to:
ensure strict control over various departments by a system of checks
and balances.
achieve flexibility in organizational culture.
enhance the value consumers perceive in their products.
reduce costs in all their functions.
26. Which of the following scenarios illustrates the attraction-
selection-attrition framework?
Miriam likes experimenting with new possibilities and taking risks.
She hires like-minded people for her start-up.
The management of ThinkFree Inc. requires all prospective
employees to attend a basic induction program.
Serena wins the annual award for best employee of the year. She was
selected from all likely candidates for her dedication to her work.

All the newly hired employees of Style Prints Inc. are encouraged to
participate in team outings.
27. A differentiation strategy is ideal for organizations that:
try to ensure flexibility in organizational culture.
aim to produce new, innovative products.
intend to exercise strict control over various departments.
want to ensure flawless coordination among multiple divisions.
28. __________ signify what an organization and its members are
trying to accomplish.
Terminal values
Shared norms
Societal norms
Instrumental values
29. A person’s upbringing is an important source of __________.
organizational ethics
professional ethics
individual ethics
societal ethics
30. __________ is the process by which managers regulate and
monitor how efficiently and effectively an organization as a whole
works to achieve organizational goals.
Leading
Organizing
Controlling

Planning
==============================================
MGT 521 Final Exam Guide
1) John writes a memo to his employees. Putting his thoughts onto
paper is an example of
2) Chantel received an invitation to a web meeting that will take
place at 3:00 p.m. She accepted the invitation. This is an example of
3) You are doing research on political issues and find that you are
on a conservative leaning site. What type of source credibility issue
is this?
4) When reviewing an educational math website, you find the
author’s background is in English. What type of source credibility
issue is this?
5) A famous ice cream manufacturer sent workers to a nearby
grocery store to offer shoppers a sample of its new flavor. The
workers provided samples to 300 shoppers and noted that 80% of
the sample population stated they liked the flavor. Based on this
scenario, which of the following is an example of an inference?
6) Persuading or convincing others to accept your argument means
the reasoning must be logical. Which of the following is an example
of logical flaws or fallacies?
7) What is the best way for the CEO to deal with managers in key
positions who continue to resist a major change?

8) Finding a win-win solution that allows parties who are involved
to have their goals achieved is an example of
9) What is emphasized more in ethical leadership theories than in
transformational leadership?
10) Ethical behavior and integrity for a leader is most likely to result
in
11) A common characteristic of most entrepreneurs is that they
12) In order to make an intelligent investment decision,
entrepreneurs should
13) The customers, employees, stockholders, suppliers, creditors,
and others who stand to gain or lose by the policies and activities of
a business represent the firm's
14) When a firm makes use of the SWOT analysis, one of its
objectives is to
15) The process of rating an organization's practices, processes, and
products against the best of the world is known as
16) Companies benefit today by inter-firm cooperation. One of the
ways they cooperate is through networking. Another way is by
seeking technological knowledge and learning new processes from
other firms that usually fall outside of their respective industries.
We call this
17) An important difference between accounting and other business
functions, such as marketing and management, is that
18) Although accounting has several specific uses, the overall
purpose of accounting can be summarized as

19) An important advantage that knowledge technology has over
older versions of business technology is that it
20) First Engineering, a large U.S. based mechanical engineering
firm, is considering entering the global market. Upon careful
analysis of the global market, they will find that global trade
21) The process of setting up individual functional units of the
business to do specialized tasks is called
22) The proven success of job specialization lies in the fact that
23) Economics is the study of how a society
24) How is it that people working in their own self-interest produce
goods, services, and wealth for others?
25) The ultimate resource of a firm is its
26) Today, human resource management has become so important
that in many firms it has become
27) Which of the following is included in performing a business
analysis?
28) When the competition is intense and the environment is
changing rapidly, it is especially important to
29) Which of the following would be a concern addressed in a
strategic plan?
30) Tactical planning
==============================================
MGT 521 Week 1 Apply Management And Applications
Worksheet (2 Papers)

Purpose
The driving question behind this activity is "How can I apply key
concepts from Management for success in school and my career?"
This activity can help you understand and apply key management
concepts and tools from this Week's materials to identify
opportunities for becoming more efficient and effective at work while
you pursue an MBA. By completing the provided worksheet, you will
gather concepts, resources, and tools for building future assignments,
and that can provide immediate benefits in your job and relationships,
including the following:
Identify and apply course concepts for success at school, work, and
community.
Enhance credibility and assure integrity by supporting your ideas with
research.
Automate management of research and attributions to save time,
establish credibility, and ensure integrity of your work.
Proactive Time Management
Since many of the concepts in this course may be new or presented in
a different perspective than your experience, consider starting to work
on this early in the Week. Learning has a time component; so, relying
on just-in-time management to complete the assignment and other
Weekly activities might get the job done, but you may miss learning
value available through the exercise, while you risk missing deadlines
designed to keep you focused and on track.
Required Resources

Garner, S. (Producer), & Boland, M. (Director). (2011). Management
styles explained [Video]. Films on Demand. Retrieved from
https://fod.infobase.com/PortalPlaylists.aspx?wID=18566&xtid=4468
2
Kinicki, A., & Williams, B. K. (2016). Management: A practical
introduction (17 ed.). New York, NY: McGraw Hill Education.
Recommended Attribution Tools
Attributions: Become an Instant APA Expert
Attributions: Add a Citation and Create a Bibliography [Microsoft]
Attributions: Create a References Cited Page [Microsoft]
Instructions
Complete each empty cell in the Management Concepts and
Applications Worksheet to define and apply key concepts from this
Week's materials, as follows:
Define. In the Define column, explain the concepts using course
materials or other credible sources.
Keep your definitions brief, 50 to 75 words.
Success tip: Do not copy and paste definitions; make sure the
definitions represent your own learning with proper citations.
Cite. In the Cite column, provide an in-text citation for your concepts.
This assignment should include at least two sources: the Management
textbook and the "Management styles explained" video.
Success tip: Do not pull your definitions off Internet searches. Using
the premium resources you're paying for will help you tap value for
your tuition investment, improve your learning, and assure the
integrity of your work.

Competency tip: Use the Microsoft® Word Citations & Bibliography
features under the Microsoft® Word References tab to automate your
referencing.
Enter the details about your sources under Manage Sources. Make
sure you select Style > APA.
Use Insert Citation to insert your citation at the point of every
borrowed idea. You will also use the Bibliography > References for
the References Cited section at the end of the document.
Keep your responses brief, no more than 100 words per cell.
Apply. In the Apply column, answer each question, focusing on how
you can apply the concept for success in your MBA program or in
your career.
Build a References Cited page in APA format.
Make sure you have entered your sources using the Manage Sources
option under the References tab, and inserted citations using the
References > Insert Citation feature.
Place your cursor under the References heading at the end of the
worksheet.
Under the References heading at the end of the worksheet, select
Bibliography > References. This will automatically build your
References Cited list using the information you entered using the
Manage Sources option.
For the final touch, make sure you have selected Style > APA under
the References tab.
Competency Tip: The initial application of the Microsoft® Word
References tab might seem a bit confusing, but the feature will save
you many hours of work in the program by allowing you to automate
the tedious attribution process, and help you integrate research across

all your courses. Once you've entered a source under Manage
Sources, that source will be available for you to apply across all
papers in the course and program. For a demonstration of how to
input and apply APA formatted citations and references, see
Attributions: Become an Instant APA Expert.
Concept
Summarize (50-75 words per response)
Cite
Question
Apply (50-75 words per response)
Definition of management
How can you apply the definition of management to better perform in
your job?
The functions of management
How can you apply the functions of management to be more efficient
and effective in integrating your MBA pursuit with work and family?
Differences among the four levels of management [hint: pyramid]?
Where are you on the management pyramid? What is your strategy
for advancing up the pyramid while pursuing your MBA?
Skills exceptional managers need
Considering the skills exceptional managers need, what are your
strengths and weaknesses? How will you cultivate those skills at
school and work?
Roles that managers must play

Considering the three types of managerial roles defined by Mintzberg,
what actions should you take to fulfill your role as an effective and
efficient manager?
Difference between a fixed mind-set and a growth-mindset
Do you have a fixed mind-set or a growth mind-set? How will
developing and strengthening a growth mind-set help you to become
more successful at school, work, and family?
Management theory (Identify three)
What management theory most aligns with your preferred
management style? How might shifting your preferences make you a
better manager?
References Cited
[After entering your sources into the Word References > Manage
Sources tool, place your cursor here, then do the following:
1. Select the Microsoft Word References Tab
2. Select “Style > APA”
3. Select “Bibliography > References”
If you have correctly entered your source information into the
Microsoft Word References > Manage Sources tool, you should see a
correctly formatted reference cited list here. Make sure you delete the
instructions before you submit your assignment]
Self-Evaluation
Content = 80%
Met
Partially Met
Not Met

CONTENT COMMENTS
Defined key concepts in management, including: Definition of
management; The functions of management; Differences among the
four levels of management [hint: pyramid]; Skills exceptional
managers need; Roles that managers must play; Difference between a
fixed mind-set and a growth-mindset; Management theory.
Definitions represented your learning by properly paraphrasing
quoting, and citing sources; you did not copy and paste the definitions
into the table.
Tapped learning value for tuition investment, established credibility,
and enhanced integrity by supporting definitions with research from
the required materials, with proper citations. BONUS: Used the Word
References feature to Manage Resources and Insert Citations.
Applied each concept for success in MBA program and career by
providing a brief response to each question in the “Apply” column of
the worksheet.
Applied and cited the required resources, including the “Management:
A practical introduction” textbook and the “Management styles
explained” video.
Provided a References Cited Page using APA formatted references.
BONUS: Used the Word References feature to Manage Resources
and build References.
==============================================
MGT 521 Week 1 Assignment Management Theories and
The Workplace (2 Papers)

This Tutorial contains 2 Papers
Assignment Steps
Resources: Ch. 2 of Management: A Practical Introduction, sample
leadership theory table.
Select three theories from the textbook.
Summarize the theory and viewpoint(s) in a table. Please use the
sample leadership theory table provided.
Develop up to a 1,050-word report including the following:
Briefly discuss an overview of management.
Include the roles managers play.
Examine the development of management theories, including how
these theories reflected the changing business environment.
Compare and contrast the three management theories you included
in your leadership theory table.
Include in-text citations and at least one reference.
Evaluate which of the three management theories works best for
your work environment or an organization with which you are
familiar.
Format your assignment consistent with APA guidelines.
==============================================
MGT 521 Week 1 DQ 1

Week 1 DQ1
Select a channel used for business communication. What are the
advantages and challenges of that form of communication? Provide an
example when you have used that form of communication or when
someone else has used that form of communication with you. Did it
work well for that situation? Why or why not?
=============================================
MGT 521 Week 1 DQ 2
Week 1 DQ2
How would you use credentials, impartiality, style and tone, and
currency criteria in evaluating the credibility and validity of your
sources of information? Be sure to provide specific examples
=============================================
MGT 521 Week 1 DQ 3
Week 1 DQ3

What mistakes should be avoided when presenting an argument and
why are these important in developing effective arguments? Be sure
to provide specific examples.
==============================================
MGT 521 Week 1 DQ 4
Week 1 DQ4
How might presenting effective arguments differ in the classroom,
daily life, and your job? Would you use different types of supporting
evidence to make your argument? Explain.
==============================================
MGT 521 Week 1 Individual Assignment Viewpoints
Paper
Viewpoints Paper
Select one of the viewpoints mentioned in Chapter 2 of the text.
Write a 350- to 700-word paper summarizing the basics of that
viewpoint including highlighting at least one of the key figures
related to that viewpoint.

==============================================
MGT 521 Week 2 Apply Management Planning
Worksheet
MGT 521 Week 2 Apply: Management Planning Worksheet
Management Planning
Instructions
Choose a large company, such as Amazon, Apple, Disney, or Home
Depot, or a company with which you are familiar to assess the
planning function of management.
Identify the mission and vision statements of the company.
Mission
Vision
Describe in a total of 175 words the strategic, tactical, and operational
plans employed by the company. Determine which types of managers
create each type of plan.
Type of Plan
Description
Type of Manager
Evaluate in a total of 350 words the company’s success in executing
the three core processes of business: people, strategy, and operations.

People
Strategy
Operations
Perform an environment scan, or SWOT analysis, of your chosen
company. Evaluate in a total of 350 words the current direction of the
company against your analysis.
SWOT Analysis
Company Name:_________________________
Internal Factors (Inside Matters)
Strengths
Weaknesses
External Factors (Outside Matters)
Opportunities
=========================================
MGT 521 Week 2 Assignment Mission, Vision, Values
And Management (2 Papers)
MISSION, VISION, VALUES AND MANAGEMENT

Resources: Management: A Practical Introduction, Table 6.1;
chosen organization's mission, vision, and value statements, and
strategic plan
Examine the mission and vision statements of your place of
employment or an organization with which you are familiar. Then,
use the internet to locate and examine the mission and vision
statement of a comparable organization.
Use the Mission and Vision Comparison Table provided to compare
your organization's mission and vision statement to the one you
found on the internet.
Create up to a 1,400-word analysis including the following:
Compare your organization's mission, vision, and values against the
criteria for what makes for robust statements.
Summarize what you concluded when you compared your
organization to the organization you found on the internet.
Identify your organization's core competencies.
Examine your organization's core competencies based on
established definitions. Include a rationale for the selection of these
core competencies.
Briefly summarize your organization's strategic goals.
Evaluate whether your organization's current behavior and
business goals are aligned to its mission, vision, values, and core
competencies.
Determine if your organization lives up to its own mission, vision,
and values.
Justify your determination.

Append your Mission and Vision Comparison Table to the end of
the document.
Format the assignment consist with APA guidelines.
==============================================
MGT 521 Week 2 Assignment Norwegian Air Worksheet
Norwegian Air Worksheet
Read "Management in Action: Norwegian Air Shuttle Aspires to
Become the Cheapest Global Airline."
Complete the Norwegian Air Worksheet.
==============================================
MGT 521 Week 2 DQ 1
Week 2 DQ1
What strategies have been used to promote collaboration at your
place of employment or a company you are familiar with? Have
these strategies been successful or unsuccessful? Explain. Would
you recommend implementing other strategies to promote
collaboration? If so, what would those be?

==============================================
MGT 521 Week 2 DQ 2
Week 2 DQ2
What are some real world examples of ethical and unethical
practices you have read about, seen in the news, or encountered at
your place of employment? What were the outcomes of those
practices?
==============================================
MGT 521 Week 2 DQ 3
Week 2 DQ3
How can values and communication styles impact intercultural
collaboration in a diversified organization?
==============================================
MGT 521 Week 2 DQ 4

Week 2 DQ4
How would protected values, preferences, and laws affect
consistency in making ethical decisions? What strategies would you
develop and implement to attain consistent ethical decision making?
==============================================
MGT 521 Week 2 Individual Assignment Functional
Areas of Business Paper
You have decided to pursue an MBA degree either to further your
career, start a new career, or achieve a personal goal. In this
program, you will study the functional areas of business.
Use the MBA Overview and Effective Research and Writing at
Modules you reviewed to complete this assignment.
Write a paper that analyzes the role of a manager within the
functional areas of business:
Required elements:
No more than1050 words
Two articles, including at least one peer-reviewed article, from the
University Library cited in your paper to support your writing
Format your paper consistent with APA guidelines
Click the Assignment Files tab to submit your assignment.

==============================================
MGT 521 Week 2 Knowledge Check
1.As a process of self-examination during her senior year of college,
Casey decides to develop a SWOT analysis of her prospects relative
to getting a job. Casey realizes that she has a personal characteristic
that suggests she is not comfortable interacting with strangers. She
interprets this as a(n) ________ if she is to get a job as a
salesperson.
2.Casey is looking for a new job. She decides to develop a SWOT
analysis of the industries she might want to work in. Casey majored
in marketing and enjoyed studying market research. Through her
research on the Internet and in the University Library, she learns
that this industry is currently doing well. She interprets this as a(n)
________.
3.In performing a SWOT analysis, which of the following would be
considered as a threat?
4.Strategic plans are usually ________.
5.Operational plans are usually ________.
6.When organizations think about entering a market, they may be
concerned with how unique their product might be. Which of
Porter’s Five Forces would be relevant in this case?

7.________ involves defining the organization’s goals, establishing
strategies for achieving those goals, and developing plans to
integrate and coordinate work activities.
8.Goals are different from plans because ________.
9.Most company goals can be classified as either ________ or
________.
10.In response to a natural disaster, which contingency factor will
affect the choice of plans?
11.What technique would managers use when seeking to detect big
trends and changing market conditions?
12.The commitment concept says that plans should ________.
==============================================
MGT 521 Week 2 Learning Team Charter
MGT 521 Week 2 Learning Team Charter
==============================================
MGT 521 Week 2 Learning Team Weekly Reflection

Discuss last week’s objectives with your team. Include both the
topics you feel comfortable with, topics you struggled with, and how
the weekly topics relate to application in your field.
Prepare a 1- to 3-page paper detailing the findings of your
discussion
MGT521 Week 2 Weekly Reflection
==============================================
MGT 521 Week 3 Apply Organizational Culture and
Design (2 PPT)
MGT 521 Week 3 Apply: Organizational Culture and Design
Resources: Ch. 8 and 9 of Management and Case Study, Ch. 8 p. 257:
IDEO's Culture Reinforces Helping Behavior
Prepare a 7- to 10-slide Microsoft® PowerPoint®, Prezi, or
Microsoft® Sway® presentation supporting the following scenario
relative to the IDEO case description in Ch. 8 of Management.
You have studied the organizational culture in place at IDEO and are
making a presentation about this company to your company's top
management team.
Describe the organizational culture at IDEO.
Analyze techniques used by IDEO to embed organizational culture.
Identify the organizational structure used by your
organization/company. Make a recommendation as to whether you

think the IDEO culture could be successfully implemented at your
company.
Recommend mechanisms your company would need to employ
should management decide to implement a culture change in line with
the IDEO culture.
Include speaker notes for bulk of communication. Slides should
contain headlines, graphics, and bullets.
Include an introduction and conclusion slide, as well as a reference
slide.
Click on the Assignment Files tab to submit your presentation.
==============================================
MGT 521 Week 3 Assignment Operational Tactics and
Strategic Goals Presentation (2 PPT)
This Tutorial contains 2 Presentation
Use the environmental analysis you researched.
Create a 10- to 12-slide presentation including detailed speaker
notes in which you include the following:
Examine the results of the internal environmental scan findings in
the analysis.
Examine the results of the external environmental scan findings in
the analysis.

Discuss the findings of the scans as they relate to relevant research.
Recommend 3 strategic objectives based on the SWOT analysis.
Translate each objective into a business goal.
Create a related operational tactic for 3 distinct sectors of the
organization such as marketing, finance, accounting, etc.
Format your assignment consistent with APA guidelines.
==============================================
MGT 521 Week 3 DQ 1
Week 3 DQ1
From the results of your Ethics Awareness Inventory, do your
personal values align with your organizational values? Explain. If
there is a misalignment between your personal values and your
organizational values, what would be an appropriate response to
this misalignment?
==============================================
MGT 521 Week 3 DQ 2
Week 3 DQ2

What attributes do successful entrepreneurs possess? Which
attribute do you feel is the most important and why?
==============================================
MGT 521 Week 3 DQ 3
Week 3 DQ3
Who are the stakeholders in your place of employment or in a
company with which you are familiar? What are their wants and
needs? How does management meet their needs? What difficulties
arise in balancing the needs of the various stakeholders?
==============================================
MGT 521 Week 3 DQ 4
Week 3 DQ4
What are some potential strengths, weaknesses, opportunities, and
threats that a business should consider in a SWOT analysis? How
can a business benefit from gathering this information?
==============================================

MGT 521 Week 3 Individual Assignment Organizational
Planning
Review the example SWOT Analyses located in this week's
Electronic Reserve Readings to see the types of information
companies include.
Complete the following tasks in the Material: Organizational
Planning Worksheet. Cite your resources.
Part One (hand in early):
Select a Fortune 500 company.
Research the selected company by first clicking on the Business
Source Complete: SWOT Analyses link in this week's Electronic
Reserve Readings. Note that additional research is needed to
complete this assignment.
Identify the company's internal and external stakeholders.
Identify the company's goals and identify the following, specifically:
The company's mission and vision
At least one goal that can be accomplished through a strategic plan
At least one goal that can be accomplished through an operational
plan
Conduct a SWOT analysis on the selected company
Part Two:

Write a paper that creates strategic and operational plans based on
the SWOT analysis, and includes explanations for the following:
How these plans will achieve the related goals
The effect of planning decisions on the internal and external
stakeholders identified
Required Elements:
No more than 700 words
Cite research in your paper to support your writing
Format your paper consistent with APA guidelines
Click the Assignment Files tab to submit both the worksheet and
paper.
==============================================
MGT 521 Week 3 Individual Assignment Strategy and
Planning Paper
Strategy and Planning Paper
Review Figure 5.3 in the textbook.
Write a 950- to 1,100-word paper in which you address the
following:
•Explain why the 3 types of goals are important to the strategy of an
organization.

•Explain why the different types of planning are important to the
strategy of an organization.
•Examine the elements or factors involved in creating an effective
strategy for an organization.
Cite a minimum of 2 peer-reviewed sources and include examples
from one or more Fortune 500 companies to illustrate your points.
==============================================
1.The process of dividing work activities into separate job tasks is
known as ________.
2.The process of grouping jobs together is known as ________.
3.The line of authority that extends from upper organizational levels
to lower levels, clarifying who reports to whom, is known as the
________.
4.Which of the following is a characteristic of a mechanistic
organization?
5.Which of the following structures is highly adaptive, loose, and
flexible?
6.Companies would become more ________ if they allowed
professionals to set the priorities and allocate the resources for their
departments.
organic

7.In a ________ structure, no clear chain of command exists.
8.Which organizational design increases the complexity of
assigning people to projects?
9.In which of the following organizational designs are employees
most likely to experience communication difficulties?
10.A company brings team members together to collaborate on
resolving mutual problems that affect each of their areas. This is an
example of the use of ________.
11.A temporary committee formed to address a specific short-term
problem that affects several departments is known as a ________.
12.Which of the following will help in making communities of
practice successful?
The ________ stage in the group development process is complete
when members begin to think of themselves as part of a group.
14.During the ________ stage of the group development process, a
relatively clear hierarchy of leadership and agreement on the
group’s direction emerge.
The ________ stage of the group development process is one in
which close relationships develop and the group becomes cohesive.
16.In which of the following conflict-management techniques are
conflicts resolved by seeking an advantageous solution for all the
parties involved?
17.Conflicts can be resolved by withdrawing from them or
suppressing them. This conflict-management
18.Which of the following lists are the five conflict-management
options available to managers?

Behavior patterns expected of someone occupying a given position
in a social unit is called a ________.
20.Which of the following is a negative aspect of group norms?
21.Which of the following is an accurate statement regarding status
systems?
==============================================
MGT 521 Week 3 Learning Team Reflection
Read the “Developing Your Empowering People (Delegating) Skill”
Skills Exercise at the end of Ch. 10 of Management.
Discuss the scenario with your Learning Team.
Consider the five behaviors described for delegating to determine
how to handle the scenario.
Prepare a 350- to 1,050-word paper detailing how your team would
handle the situation described in the scenario.
==============================================
MGT 521 Week 3 Structure Follow Strategy (Individual
Paper)

Purpose of Assignment
The purpose of this assignment is to give learners experience
developing an organizational SWOT analysis that they may use for
strategic planning. This assignment is pre-work for the Learning
Team assignment this week.
Assignment Steps
Resources: Management: A Practical Introduction; strategic plan
for organization you chose; a leader or manager to interview.
Select the organization you work for or an organization of your
choice.
Interview one leader or manager from the organization so that you
may complete a SWOT for the organization. Let the interviewee
know you are working on a class project. Prior to your interview,
develop a 5- to 7-question interview questionnaire you will use to
query the interviewee to complete the organization's SWOTs.
Conduct a SWOT analysis of the organization.
Create a 525-word limit summary of the analysis.
Format the assignment consistent with APA guidelines.
==============================================
MGT 521 Week 3 Team Structure Follows Strategy (2
PPT)

This Tutorial contains 2 Presentations
Structure Follows Strategy - Team
The purpose of this assignment is to give learners experience in
formulating management strategy for expansion into global
markets.
Assignment Steps
Resources: Management: A Practical Introduction; Global Markets
Prior to the team discussion, each team member must complete a
SWOT analysis for his or her organization. Learners may use the
same organization from Week 2.
Discuss in the team forum each team member's individual company
SWOT analysis based on the Individual Assignment.
Select one of your teammate's organizations to use for this
assignment based on your discussion.
Select a global market into which the company might expand. This
should be a market with different characteristics so do not choose a
similar market such as Canada.
Scenario: The company is considering expanding into the global
market. As a result, the management team is analyzing the current
strategic objectives, the organization's structure and looking at how
this change may affect any or all of these areas. The team will
present these findings to leadership once completed.
Create a 8- to 10-slide PowerPoint® presentation including detailed
speaker notes or voiceover in which you include the following:
Examine the current strategic objectives of the organization.

Determine the current structure of the organization.
Discuss how expanding to a global market may affect work
functions.
Recommend structural alternatives that may facilitate the new
global strategy. How do these options differ? What are their
strengths and weaknesses?
Determine the key components of a change management strategy
for the restructuring.
Recommend next steps for an action plan.
Create a "Recommended Structure" infographic in an appropriate
format for the organization based on the analysis. This can be done
using Microsoft® Publisher®, Word, or sites such as Glogster® or
PiktoChart®. The infographic should illustrate the team's choice of
structure.
==============================================
MGT 521 Week 4 Apply Leadership Examination (2
Papers)
MGT 521 Week 4 Apply: Leadership Examination
Resources: Ch.12 and 14 of Management
Prepare a 700- to 1,050-word paper outlining key concepts of
leadership.
Include the following in your paper:

Describe at least three different types of behavioral leadership
approaches.
Select a prominent leader and identify their dominant leadership style.
Provide examples to justify your selection.
Explain the two Situational Leadership Approaches (the Fiedler
contingency leadership model and the path-goal leadership model).
Analyze their potential advantages over the behavioral leadership
approaches.
Explore the uses of Transformational Leadership, including the idea
that the best leaders are both transactional and transformational.
Assess the four key behaviors of transformational leaders for inspiring
employees.
Use APA formatting to complete your paper.
Click on the Assignment Files tab to submit your paper.
==============================================
MGT 521 Week 4 Assignment Organizational Structure
Presentation
Organizational Structure Presentation
The organization you work for currently has a traditional structure
- divisional structure. However, the organization has gone through
some big changes

including a merger with another organization. The organization is
now global and produces products and services clients in a number
of different areas.
They currently employ roughly 500 employees.
Your team has been tasked with recommending a new
organizational structure to the head of the organization.
Create a 16- to 20-slide Microsoft® PowerPoint® presentation,
including detailed speaker notes, directed toward the head of the
organization.
In this presentation, your team will explain what the changes will be
and why these changes will allow the firm to succeed in the future.
==============================================
MGT 521 Week 4 DQ 1
How could benchmarking be effectively used to achieve competitive
advantage? Provide an example.
==============================================
MGT 521 Week 4 DQ 2

Week 4 DQ2
What information is gained through managerial accounting? How
can a business use this information? As an investor in a small
business, what sorts of things may concern you regarding a firm’s
financial statements?
==============================================
MGT 521 Week 4 DQ 3
Week 4 DQ3
What are some of the benefits of using technology in managing
information and human resources in business? What technology is
used at your place of employment to manage information and
human resources?
==============================================
MGT 521 Week 4 DQ 4
Week 4 DQ4
How has outsourcing to other countries affected U.S. businesses?
Have the results been mostly positive, or mostly negative? If you had

the authority to stop U.S. businesses from outsourcing, would you
do that? Why or why not?
==============================================
1.Which of the following describes the leadership style in which a
leader tends to centralize authority, dictate work methods, make
unilateral decisions, and limit employee participation?
2.The ________ style of leadership describes a leader who tends to
value employee participation, including in such areas as decision
making and deciding on work methods and goals.
3.Which of the following describes the leadership style in which the
leader generally gives the group complete freedom to make
decisions and complete the work in whatever way it sees fit?
4.The ________ model proposed that the results of the least-
preferred coworker questionnaire could determine whether someone
was relationship or task oriented, and these results would determine
effectiveness of group performance.
5.Which leadership model proposed that the final component in the
model is the four stages of follower readiness, and different levels of
follower readiness call for a different leader–follower relationship?
6.According to Hersey and Blanchard, a low task–high relationship
situation calls for the ________ leadership style.

7.When Alan Jackman got promoted as the head of the sales team at
Mac Software Inc., he chose three of his closest friends in the team
to form the core sales group with him. Which of the following
predictions would be consistent with the leader-member exchange
theory?
8.Which of the following is an accurate statement about managers
transferring into the role of effective team leaders?
9.Rachel Keller’s colleagues and subordinates have a high regard
for her. They know that Rachel can help them meet their goals, and
she is always willing to reward them when they do. What her
subordinates like best about Rachel is that they know she
appreciates their work by the team lunches she often holds. Which
of the following best describes Rachel’s leadership style?
10.Which of the following is the type of power a person has because
of his or her level of authority in the business?
11.Sam Meyers manages a telemarketing call center. He has 20
employees working for him who are displeased with the way he yells
and threatens to terminate them for what they see as small issues.
Which kind of power is Sam using to get the job done?
12.Marsha Lewis is the manager at a fast-food establishment,
managing a staff of 25 employees. Many of her staff members are
extremely impressed with how she handles her work, and they
emulate Marsha’s behaviors and actions in working with others.
The team believes Marsha is fair and understanding, and she
always promotes from within when employees have been performing
well. Which two sources of power does Marsha use in this example?
13.What performance measure considers the efficiency and
effectiveness of employees?

14.What aggregate measure allows managers to assess how happy
an employee is with the many different factors at his or her job?
15.When an employee volunteers to run a canned food drive, this is
an example of
16.In the Big Five Model of personality, an employee who is good-
natured and highly cooperative, would be referred to as scoring
high in the trait of ________.
17.In the Big Five Model of personality, conscientiousness refers to
________.
18.Susan is often described as being fascinated by many things,
including outdoor activities, inventive art exhibits, and books by up-
and-coming authors. According to the Big Five Model of
personality, Susan would be described as ________.
19.________ theory gauges whether a person’s behavior shows
distinctiveness, consensus, and consistency.
20.Garth manages a team of 5 salespeople. One of the salespeople,
Robert, has been late to work for the past few days. If Garth
attributes Robert’s tardiness to a lack of caring about his job versus
Robert having to drop his wife at work, Garth is using the________.
21.At work today, Tanya received the good news that the team she
was part of secured a winning bid for her company to serve as the
architect partner for a new shopping mall. Tanya also received the
bad news that the transmission on her car must be replaced. Tanya
credits the good news to her ability to complete work on time and the
bad news to the poor craftsmanship of her car. Tanya is exhibiting
a(n) ________.
==============================================

MGT 521 Week 4 Operational Tactics and Strategic Goals
Presentation (2 PPT and 1 Paper)
This Tutorial contains 2 PPT and 1 Paper
OPERATIONAL TACTICS AND STRATEGIC GOALS
PRESENTATION
The purpose of this assignment is to give learners an opportunity to
apply lessons learned about operational tactics and strategic goals
planning. Please refer to the resources below to assist with the
assignment.
Assignment Steps
Resources: Ch. 5, 6, and 7 of Management: A Practical
Introduction; SWOT analysis for the organization used in Week 3;
company strategic plan
Scenario: You have been promoted to senior level manager of a
company with low employee morale and decreased productivity. You
have been tasked with developing a strategic plan for the workforce
to present to the CEO and other members of the leadership team.
Choose your organization or one you know well to use for this
assignment. You may use the same organization you used in
previous weeks.

Develop a 1-year strategic plan of action for your organization
using lessons learned and your learning team activity during Week
3.
Include plans for any additional staffing and the proposed budget
for your plan. Modify your SWOT analysis, if necessary, for your
presentation.
1) Create a 8- to 10-slide PowerPoint® presentation including the
following:
Explain rationale for plan
Discuss SWOT of organization
Summarize one year plan of action
Flowchart of one year plan
Give an overview of Budget for plan
Evaluate the potential benefit of the plan
Write conclusion
2) Develop up to a 700-word summary for the Executive team.
Append your budget and SWOT analysis to the plan.
==============================================
MGT 521 Week 4 Team Assignment Organizing Work
You are a team of managers at a company. Upper management is
concerned that the structure of the division your team manages is

not accomplishing goals as efficiently as it could. As a result, upper
management has tasked you to review the current organizational
structure for efficiency and recommend needed changes.
Your team notices the organizational chart has not been recently
updated. To begin the task, your team must create an up-to-date
organizational chart to determine the efficiency of the current
structure. Then, you must create a new organizational chart that
represents the recommended structural changes. You will then
present recommendations and rationale to upper management.
Complete the following tasks to prepare for your meeting with upper
management.
Select one team member's company that he or she used to complete
the Organizational Planning assignment.
Identify the selected company's current organizational structure.
Create anorganizational chart in Microsoft® PowerPoint® for the
current structure of the selected company.
Discuss,with your team, any structural changes or adaptations to
the existing structures that you think should be recommended to
improve that company's efficiency and effectiveness.
Decide,as a team, what structural changes or adaptations should be
recommended.
Create an organizational chart in Microsoft® PowerPoint® for the
recommended structure of the selected company.
Justify your team's recommendations in a paper of no more than
1,050 words. If your team recommends that the company structure
remain the same, defend your decision. Based on the team's
decision, your paper must also include the following:

Describe the work that must be completed to accomplish the
recommended changes or adaptations. If no changes are
recommended, explain what work is currently being done and why it
is successful.
Describe how the work could be done most effectively. Would the
work be completed by individuals, teams, or a combination of both?
If no changes are recommended, explain how the work is being
completed and why the current method is successful.
Justify the selection for how the work could be done and describe
the approach that should be used.
Format your paper consistent with APA guidelines.
==============================================
MGT 521 Week 5 Apply Using the Project Planner’s
Toolkit (2 PPT)
MGT 521 Week 5 Apply: Using the Project Planner’s Toolkit
Resources: Ch. 16 of Management and Appendix: The Project
Planner's Toolkit of Management and the Excel Template
Apply the concepts of the tools described in the Project Planner's
Toolkit.
Refer to the Excel Template as an example.
After studying and evaluating the components included in the Project
Manager's Toolkit, evaluate which of the tools (Gantt Chart or Flow

Chart) would be most appropriate for each of the following tasks and
use that tool to complete the task.
Outline the steps involved in undertaking a job search and choosing a
job. Include an analysis of the advantages and limitations of the tool
as well as ideas for ways you can use the tool in business.
Build a schedule showing the steps for planning and preparing for
your vacation. Include a description of the advantages and limitations
of this tool and ideas for ways you can use it in business.
Combine the charts into one Microsoft® PowerPoint® file.
Click on the Assignment Files tab to submit your paper.
==============================================
MGT 521 Week 5 Assignment Leaders Are They Born or
Made (2 PPT)
This Tutorial contains 2 Presentations
The purpose of this assignment is for learners to gain extensive
knowledge about the origin of leaders and leadership theories.
Assignment Steps
Resources: Management: A Practical Introduction.
Discuss the following in your learning team’s discussion forum:
Are leaders born or made?

Cite your sources during your discussion.
As a team, decide on a conclusion.
Create a 12- to 16-slide PowerPoint® presentation justifying the
team’s conclusion(s) about whether leaders are born or made.
Defend the team’s position on whether leaders are born or made.
Justify the team’s position using relevant research.
Apply leadership theory to the team’s position.
Include an introductory slide and reference slide as a part of the
presentation. Do not exceed slide limit.
Format the assignment consistent with APA guidelines. Click the
Assignment Files tab to submit your assignment.
==============================================
MGT 521 Week 5 Assignment Leadership and Strategy (2
Papers)
The purpose of this assignment is to increase learners'
comprehension of leadership styles and the effect of the styles on
organizational environments.
Assignment Steps

Resources: Management: A Practical Introduction; Notes from
team discussion Week 5; Bureau of Labor Statistics.
Create a 1,400 word analysis addressing the following:
Identify one theory that appeals to you the most from the leadership
theories discussed in your team and in the text.
Research two local companies: one in which the leadership seems to
exemplify this leadership theory, and one that seems to be in direct
contrast.
Analyze how each leadership style might affect the respective
company's performance and alignment to values.
Discuss which leadership style to which you are most aligned.
Discuss how you would practice this leadership style in your current
work environment. If you are not currently employed, discuss how
you would practice this style of leadership in a future job you might
like to hold.
==============================================
MGT 521 Week 5 DQ 1
Week 5 DQ1
How can organizational restructuring enable specific types of
business attain competitive advantage in a changing market?
Provide specific examples.
==============================================

MGT 521 Week 5 DQ 2
Week 5 DQ 2
How does the local, state, or national economy affect your business
or place of employment? Provide examples.
==============================================
MGT 521 Week 5 DQ 3
Week 5 DQ 3
How does training and development improve employee motivation,
increase productivity, and increase retention for the benefit of the
business?
==============================================
MGT 521 Week 5 DQ 4

Week 5 DQ 4
What are some of the negative impacts of the U.S. recession on for-
profit and non-profit business?
==============================================
MGT 521 Week 5 Individual Assignment Leadership and
Your Career Paper
CAREER CONNECTION: Leadership and Your Career Paper
Write a 950- to 1,100 word paper in which you address the
following:
•From the leadership theories discussed in Chapter 14 of your text,
identify one theory that appeals to you the most.
•Discuss how you would practice this leadership style in your
current work environment.
•If you are not currently employed, discuss how you would practice
this style of leadership in a future job you might like to hold.
•Identify 1 article on leadership from Harvard Business Review and
discuss how you might incorporate this.
==============================================
MGT 521 Week 5 Individual Assignment Team
Leadership

Your manager tells you about a new department the company will
be adding that is part of the company’s strategic plan to enter a
particular market segment. Your manager would like you to manage
one of the teams in this new department. Your manager has put
together the team you will be managing. Your new team consists of
the members of your current Learning Team.
To be successful in the new market segment, your team must
efficiently accomplish the goals set by the company. Your manager,
therefore, would like you to develop a leadership approach for each
team member on your team based on the theories of leadership and
each member’s individual personalities.
Write a memo to your manager of no more than 1,400 words in
which you explain how you plan to successfully lead your team.
Include the following:
Evaluate the individuals, including yourself, based on the
personality assessment.
Evaluate the situation in terms of urgency, culture, and so forth.
Determine leadership approaches, based on individuals and the
situation. Highlight the principles you have applied from various
leadership theories.
Format your memo consistent with APA guidelines.
==============================================

1.The control process assumes that ________.
2.An example of control criteria that can be used in any situation is
________.
3.In reviewing the result of the control process, managers could
choose to avoid taking action when ________.
17.If a manager rationalizes that he does not have time to
investigate the source of a problem and instead resorts to “putting
out fires,” the manager is missing the use of ________.
4.Which of the following types of control prevents problems because
it takes place prior to the actual activity?
5.Management by walking around is what type of control?
6.What type of control gives employees information on how well
they performed, and therefore, can increase motivation?
7.The current ratio and acid test are two examples of what type of
ratio?
8.Which of the following ratios measures an organization’s ability
to meet financial obligations (debt) and allow someone to
understand the company’s use of different methods of financing to
pay interest?
9.If a firm wants to measure items related to sales and turnover, it
should use what type of ratio?
10.Which of the following is a performance measurement tool that
looks at four areas that can help a company succeed?

11.Suzy’s Packing Supplies is an organization that prides itself on
keeping its employees happy. In fact, most of Suzy’s performance
measures are based around the firm’s workers. If Suzy chooses to
measure the organization’s performance using the balanced
scorecard tool, which one of the four factors will she focus on the
most?
12.Which of the following options listed would be an example of a
measurement in the internal processes area of a balanced
scorecard?
13.Which of the four areas of a balanced scorecard can help a firm
best answer the question, “how do we look to shareholders?”
14.________ is a method through which organizations compare
themselves to other firms to improve their processes and products.
15.Firms can benchmark their performance against competitors,
but they can also benchmark against themselves. This is known as
_____.
16.Amy’s Waffle Hut is not performing well in inventory turnover
(products are sitting unused for too long, and some are spoiling). To
correct this, Amy walks across the street to speak to Sue, owner of
Sue’s Cinnamon Rolls, to see how she handles her inventory. Amy
is engaged in what process?
==============================================

Your Learning Team is a team of managers of a customer call
center for timeshare vacations.
Discuss, with your team, the types of control measures you would
use to see how efficient and effective an employee is.
Discuss, with your team, the measures you would use to evaluate the
entire call center.
Prepare a 350- to 1,050-word paper detailing the findings of your
discussion.
==============================================
MGT 521 Week 5 Team Assignment What Makes a
Leader? Presentation
What Makes a Leader? Presentation
Create a 12- to 15-
slide Microsoft® PowerPoint® presentation with detailed speaker n
otes in which you address the following question:
•Are leaders born or can they be made? Why or why not?
•The team should take a position on this question and include the te
am's rationale as well as supporting this with research.
==============================================
MGT 521 Week 6 Apply Hewlett-Packard Case Study
Analysis

MGT 521 Week 6 Apply: Hewlett-Packard Case Study Analysis
Case Analysis Questions
Answer the following in up to 175- words each:
Describe supertrends that are driving HP to change.
Assess which forces for change are causing HP to undertake major
organizational change.
Recommend how Meg Whitman could use Lewin’s and Kotter’s
models of change to increase the probability of achieving positive
organizational change.
Determine how HP is following the four steps for fostering
innovation.
What has happened with HP since this case was written? Determine
whether the implementation of these changes has been successful.
Explain what could have been done differently.
=========================================
MGT 521 Week 6 Balanced Scorecard Module (2 Papers)

BALANCED SCORECARD MODULE
The purpose of this assignment is increase learners' knowledge of
ways to effectively use the balanced scorecard to measure
organizational performance.
Assignment Steps
Resources: Management: A Practical Introduction; Bureau of
Labor Statistics; annual reports of selected organizations.
You may use the same organization you used in previous weeks.
Review the four perspectives of the Balanced Scorecard Module in
Section 16.3 of Management: A Practical Introduction to practice
reading and evaluating the information it presents.
Use the four perspectives of the Balanced Scorecard and your
company documents.
Determine the possible metrics for each quadrant for your
organization.
Explore the website for an organization comparable to yours.
Determine the possible metrics for each quadrant for the
organization.
Explore the website for an organization not comparable to yours.
Determine the possible metrics for each quadrant for the
organization.
Compare metrics for both organizations versus the metrics for your
organization.
Complete up to a 700-word summary including the following:
Identify the metrics for your organization.

Identify the metrics for the comparable organization.
Identify the metrics for the non-comparable organization.
Summarize how the metrics differ.
Identify potential performance gaps in your organization.
Recommend actions to reduce the performance gaps.
==============================================
MGT 521 Week 6 Individual Assignment Planning and
Measuring Performance
Review the Example and Practice sections of the Balanced
Scorecard Module to practice reading and evaluating the
information it presents.
Complete the Assignment section of the Balanced Scorecard
Module to evaluate the performance of the organization against
established standards. Complete the following:
Identify the performance gaps.
Recommend actions to reduce performance gaps.
Note. The Balanced Scorecard Module will give you an option to
save your assignment in a document on your desktop.
==============================================

MGT 521 Week 6 Individual Personal Professional
Development Plan
Resources: Personal Professional Development Plan Activity, Parts
1-4 from Weeks 1-3.
Complete the Personal Professional Development Plan.
==============================================
1.As a university student, your institution’s social principles and
practices reflect on you, as a stakeholder, in the organization.
Therefore, it is your right to question how these practices should be
evaluated in relation to the social issues that your school is
addressing. If your university was paying minimum wage when
necessary and applying the minimum legal standards to its
employees’ work environment, it would be said to have fulfilled its
________.
2.As a university student, your institution’s social principles and
practices reflect on you, as a stakeholder, in the organization.

Therefore, it is your right to question how these practices should be
evaluated in relation to the social issues that the school is
addressing. If your university provides job-share programs, builds a
day-care facility, and only uses recycled paper, it could be said to be
________.
3.An organization with a ___________ perspective on social
responsibility is focused on maximizing profits.
4.The process of applying social and environmental criteria to an
investment decision is known as ________.
5.Managers who consider the impact of their organization on the
natural environment are said to be practicing ________.
6.In which of the following approaches of going green does the
organization exhibit the least environmental sensitivity?
7.At the ________ level of moral development, a person’s choice
between right and wrong is based on personal consequences from
outside sources.
8.At the ________ level of moral development, ethical decisions rely
on living up to the expectations of others.
9.In which of the following stages of moral development do
individuals value the rights of others and uphold absolute values
and rights, regardless of the majority’s opinion?
10.________ represent basic convictions about what is right and
wrong.
11.A ________ is a formal statement of an organization’s primary
values and the ethical rules it expects its employees to follow.
12.Organizations create an ethical code that exemplifies the values
and morals they want to uphold in conducting business. One
category of an ethical code typically consists of being a dependable

organizational citizen. Activities that can be included in this section
are
13.___________________ evaluate management practices related to
the organization’s ethical code.
==============================================
Read Case Application 1, "Lessons from Lehman Brothers: Will We
Ever Learn?" at the end of Ch. 5 of Management.
Discuss the scenario with your team.
Discuss the second, third, and fifth discussion questions at the end
of the case with your team.
Answer each question based on your team's discussion in no more
than 350 words per question.
==============================================

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