In GeoVision camera system version 8.3.0.0, POS videos could not be displayed using the Quick Search player from the Advanced Log Browser if the POS device ID matched the camera ID. This issue will be resolved in version 8.3.1.0. As a workaround, the document recommends assigning mismatched IDs for POS devices and cameras or changing the default player to ViewLog.

1. POS videos cannot be displayed with the Quick
Search player from Advanced Log Browser
Article ID: GV01-09-02-13
Release Date: 2/13/2009
Applied to
GV-System Version 8.3.0.0
Symptom
The POS videos could not be displayed with the Quick Search player launched from
Advanced Log Browser. This problem occurred in Camera 2 to Camera 16 when the ID
number of POS device and camera matched each other. For example, the videos from POS
Device 2 could not be displayed when POS Device 2 was mapped to Camera 2.
Resolution
The issue will be solved in version 8.3.1.0. Before the new version, we suggest you two
solutions:
1. Assign a POS device to the camera of different ID number. For example, assign POS
device 2 to Camera 3.
GeoVision Inc. 1 Revision Date: 2/16/2009

2. 2. If the ID number of POS device and the Camera must be matched each other, use the
ViewLog player instead of Quick Search to display the POS videos.
To change the player, click the Configure button on the main screen, select General
Setting, select System Log Setting, and then select ViewLog to be the default player in
the POS Table field.
GeoVision Inc. 2 Revision Date: 2/16/2009