Join the presentation to learn more about digital organization within your company. Hear more about the journey Nordisk Film Biografer has been on, and learn what is needed in a digital organization to both meet the demands of 2016 and to prepare for the future.
6. • 20 cinemas
• 1.000 employees
• 6 mio tickets
• 42-45% market share
• Best years since the 80’es
7. Traditional Business
• Projected films the same way in more than 100 years
• 2012 – Cinemas were digitized
• Still same experience
• -but the whole world changed….
8. Digital Organization - then
• Team of 4,5 people
• Web, CRM, App, Loyality, Social, Events, digital development
• More and more tasks
• ‘Department of everything’
• Higher demands and ambitions
11. Keep calm and… what now?
• Funds + hands
• Survival mode
• Started drawing, describing and dreaming
• Many iterations -> second opinion
12. The Winning Formula
• ‘By the book-digital transformation’
• Invest in the transformation – long term
• Don’t hire IT-resources
• Data centric
• Customer centric
• Dare to fail fast
• Competitive advantage
13.
14. Web- and CRM Manager
Pernille Glistrup Røddik
Insights Manager
Lasse Krogh Madsen
Social Media Manager
Janie Schwartz Rasmussen
Digital Marketing Koordinator
XXX
15. Highway to…
• Establishing team
• Implementing new systems
• Rethinking loyalty
• KPI’s
• Connecting the digital dots
• Customer centric approach – 360 degrees
16. Challenges WILL occur
• New team – new processes – new challenges
• Meeting ambitions
• Competitors rearm digitally
• Keeping up to speed with reality